Announcements

Help Wizard

Step 1

NEXT STEP

password reset

password reset

Hi, I cant log on to spotify as it keeps saying wrong password, ive tried resetting but only get reset password for devices not for original spotify account, can anyone help please

Reply
1 Reply

Hi there,

Welcome at the Spotify Community!

 

Have you tried to reset your password via this link?

If yes, I would recommend you to get in touch with the Spotify Consumer team.

 

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random