payment done

[samarret]

dear friends of SPOTIF,

my payment has been debited in my bank account for my premium subscription but not possible to enter.

could you help please?

[meahtenoha]

Hi samarret- So what's happened here is you've made a duplicate account through your Facebook profile. 

You then upgraded that account to Premium instead of 'samarret'. No need to worry. I've got an email on its way to your personal inbox with steps on how to sort this out.