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my visa/debit card was used without my knowledge so i had to cancel it. my payments come from there and as of right now i have no way to pay my subscription. Is there anyway possible to keep my subscription until my new card is sent to me?

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3 Replies

Are gift vouchers available in your country? Otherwise, I can't think of any way to avoid a break - you'll drop to Free and lose any offline playlists but all your playlists etc will be safe.

no right now i am stationed in korea, and i am still using my US country because they dont have it available here yet. but hopefully within the next few weeks i will get my appropriate card and may just have to start the memeber ship over again... but thank you for the reply.

When is your Premium next due to be renewed? If the renewal date is in the future as long as you update your card details before the next payment your account should remain on Premium.

If you have offline playlists, you can also "cheat" - force your app into offline mode from it's Settings menu and that will give you 30 days of offline playlist listening before you would need to go online again to verify your subscription is still active.

Peter
Spotify Community Mentor and Troubleshooter

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