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Hi!
I have currenly had spotify premium, this was taken away when my card expired. This happened in September i think.
Now have a new card and have registrated it to spotify, when i try to activate spotify premium again a red panel comes up and it says something like: your payment method has failed.
I have looked on my mail and there is no mail about activation that i need to do or anything in that matter.
I have tried both paypal and trough my creditcard it selfe, i dont know what i have to do for this to work... please help me...
Ps. i have also sent two mails to you about this and i have not got any awnsers. It was 1 week ago i sent the first mail.
Solved! Go to Solution.
I found out that my creditcard was locked for payments abroad.
Thanks for the help and fast replies!
Hey there!
There is some things you need to check befoire payment.
There are some main requirements that your card must fulfil in order to use it to subscribe to Spotify Premium or Spotify Unlimited.
After verifying these with your bank, ensure you have enough funds in your account and give it another try from your Subscription page.
Please contact PayPal in order to get more information on how to verify your account in your country.
If you have fulfilled the above criteria, and your payment has still failed, your card issuer (bank or credit card company) should be able to provide more information.
Information from Spotify.
Hello, now I have looked at all links in Payment by card that you sent me. The payment still does not work.
I suggest that you ask from bank what's going on with this.
However you might be able to get Premium this way http://www.spotify.com/fi/get-spotify/e-card/
I hope that this works for you in no time.
I found out that my creditcard was locked for payments abroad.
Thanks for the help and fast replies!
Hey there!
Glad to hear you're able to use Spotify payments again.
Enjoy your Spotify!
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