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please help

please help

I had an account with facebook but I deactivated my Facebook but I had already payed for premium spotify so i decided to open another spotify account. Well my free trial is up so what I was wondering could I use what I payed for on the other account on this account.
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1 Reply

Hey @toniasotelo,

 

Welcome to Spotify Community! 

You will need to get in touch with the customer services team directly using the online contact form and they should be able to transfer all your stuff to the newly created account.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible

 

 

 

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