premium for family

[liner74]

I just upgraded my account to a premium family account and my son keeps clicking on the "accept invitation" i sent him and it just sends him to the log in page to sign up... but then it tells him his email is already being used (he has a free account of his own). and it doesn't connect to my premium account. And in my manage accounts, it just says his "invite is still pending"... help please 

[liner74 · Accepted solution]

This worked!!

Here are some things to check first:

• If you’re accepting the invite on the same device it was sent from, make sure the owner who sent the invite has logged out of their account page first.