Help Wizard

Step 1


premium subscription

premium subscription



I have the monthly subcription and Im able to listen to my music commercial free on my phone, however when I log in with the same account on my laptop I hear commercials and have this uption to upgrade to premium 


Is there some sort of additional fee to listen to spotify on my laptop ?


Best Regards,

1 Reply

Hey @tonytrejo404,


It sounds like you've got a second account with Spotify. Are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails -- that will mean your extra account is registered with that email.


  • If you don't have another email address, note how you log into the Spotify app usually.
  • If you use your Facebook details try entering your Spotify username (if you created one originally).
  • If you use your Spotify username try entering just your email address.
MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts