Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

problem logging in

problem logging in

I use spotify free. And i wanted to upgrade to premium and for that I logged in but they say you are logging in from a different country. But my account has been created and used in Germany. Also I tried to change my country but there is no other option then Nnetherlands. This is very frustrating
Reply
3 Replies

Hi,

 

I have set you to Germany.  Can you try logging in again?

allgood now.thanks a ton.
so now if i go to india ( homecountry) for vacations does spotify work
there? I mean offline music.

It should work if you are on the Premium service.  If you go offline, you need to connect to the service at least once every 30 days.  This can simply be done over a wifi network - all you need to do is search a song and the 30 day limit will be reset.

Suggested posts