Help Wizard

Step 1


problem with changing mail

problem with changing mail

Hi, I was using spotify which i created using actually my old mail. I can log in easily, coz I know password to spotify, but actually I forgot password to this mail, coz I didnt actually use it. I have problem with spotify with my account so I wrote them mail via application, but they told they would sent me mail back for my old mail, even I change this old that I dont remember password. How can I really change my mail?

1 Reply

Hey @tfutfu, welcome to the Spotify Community!


All you need to do is get in contact with Spotify support (using something other than the email form) and they can take a look backstage. The easiest way to do this is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours.


Please let me know if I can help you with anything else! Happy listening 🙂

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