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profile changed by someone else ?

profile changed by someone else ?

Few days ago, I found a profile name and photo that are not mine on the right corner of the mac app. I'm logging on with my credential - user : francismuseux). My accounts settings seems ok, I changed my password but I'm not able to override those wrong data (profile name / profile photo). Need some help.

Regards,

FM

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2 Replies


@francismuseux wrote:

Few days ago, I found a profile name and photo that are not mine on the right corner of the mac app. I'm logging on with my credential - user : francismuseux). My accounts settings seems ok, I changed my password but I'm not able to override those wrong data (profile name / profile photo). Need some help.

Regards,

FM



Same thing with me

 

About a month ago I logged into my account on a friends computer and now my profile on both my phone & computer insists that it is her account.

 

I have changed my password but when I log in my profile automatically has her pic & name even though the account details remain mine

 

anyone know what's going on here?

 

Best

 

Rob

Hey guys 🙂 

 

It sounds like your Spotify accounts have become tied to your friends Facebook. 

 

In the desktop client, go to Edit/Spotify > Preferences > Social Network > Disconnect from Facebook and then reconnect with your own Facebook if you want. Once its disconnected that will break the connection for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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