Help Wizard

Step 1


reset account

reset account

Hey could you please reset my account "Jette991" since I don´t have any access to it anymore and don´t want to continue paying for my premium subscription. Thank you 

1 Reply

Hello @user-removed !


There is no such a thing like "Reset account".


Please note that it’s not possible to restore a closed account after 7 days. If you are certain of your decision, and you are a premium user, you will then need to reach out to support so that they may being the process. To contact support, please fill out the online contact form. If you are a free user, you can instead visit


Have a nice day 🙂

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