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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3910 Views
  • 0 replies
  • 9 likes
  • Security
  • 3910 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 460441 Views
  • 974 replies
  • 110 likes
  • Account
  • 460441 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204155 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204155 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112236 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112236 Views
  • 72 replies
  • 12 likes

Superuser Contribution premium not working after payment updated

I uodated my payment mehtod as a payment was declined on a card. Now on none of my devics does spotify work .It says" Premium paused" . I cant even downgrade to listen to anything. When I updated payment it said your subscription will renew on 16/2 ....

  • Visitor
  • I uodated my payment mehtod as a payment was declined on a card. Now on none of my devics does spotify work .It says" Premium paused" . I cant even downgrade to listen to anything.  When I upda...
  • Alfredo
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i re-open my account?

I was using my mom's credit card to get premium on Spotify. My mom's credit card is fucc'd up so we disabled it. So bank had charge-backed my last payment. How can i activate my account again with another credit card?

  • Newbie
  • I was using my mom's credit card to get premium on Spotify.   My mom's credit card is fucc'd up so we disabled it. So bank had charge-backed my last payment. How can i activate my account agai...
  • Alfredo
  • Roadie
  • 680 Views
  • 1 replies
  • 0 likes
  • Account
  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password and Username I don't seem to remember. I also don't remember what email I used to sign up

Hello I can't remember my username and password and I also can't remember the email I signed up for. Can u help me I want to upgrade my account to the family

  • Newbie
  • Hello I can't remember my username and password and I also can't remember the email I signed up for. Can u help me I want to upgrade my account to the family 
  • Alfredo
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Cannot get back to my premium account

I just reset my pc and need to log back in to my spotify, I have tried resetting the passwords to my email addresses but the right account doesnt show up, I have also tried to find the account in the cache of my mobile but it is also no thereAny help...

  • Visitor
  • I just reset my pc and need to log back in to my spotify, I have tried resetting the passwords to my email addresses but the right account doesnt show up, I have also tried to find the account in the...
  • user-removed
  • Not applicable
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Solved!! How do I use multiple accounts on one ps4?

Hey there, I need a little help with my ps4. I share a ps4 with some family, and we all were SUPER excited when we got Spotify on it, only to have some problems. We tried to use our Spotify accounts, but when one added their Spotify account to their ...

  • Casual Listener
  • Hey there, I need a little help with my ps4.   I share a ps4 with some family, and we all were SUPER excited when we got Spotify on it, only to have some problems. We tried to use our Spotify ...
  • Deadpoolzbro
  • Casual Listener
  • 4958 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 4958 Views
  • 1 replies
  • 0 likes

Premium account lost

So i´m paying a spotify premium account but i dont remember the user name and the password, so i cant use itPLS HELP

  • Newbie
  • So i´m paying a spotify premium account but i dont remember the user name and the password, so i cant use it PLS HELP
  • kejt_
  • Community Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

sign out everywhere does not work - what to do?

Someone is using my spotify account. i tried the option "sign out everywhere" several times and also changed my password. unfortunately nothing helped. what can i do about it?

  • Casual Listener
  • Someone is using my spotify account. i tried the option "sign out everywhere" several times and also changed my password. unfortunately nothing helped. what can i do about it? 
  • Jari4058
  • Casual Listener
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alguém tem usado minha conta

De uns dias para cá, enquanto estou usando o app, as músicas em reprodução são alteradas como se outra pessoa estivesse interrompendo e escolhendo uma nova Playlist. Quando checo, vejo que a reprodução seria no "Escritório". Não tenho nenhum outro ap...

  • Newbie
  • De uns dias para cá, enquanto estou usando o app, as músicas em reprodução são alteradas como se outra pessoa estivesse interrompendo e escolhendo uma nova Playlist. Quando checo, vejo que a reproduç...
  • Evefed
  • Casual Listener
  • 754 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
    Security
  • 754 Views
  • 3 replies
  • 1 likes

Unable to link Spotify premium account with Google Home

I recently upgraded my Spotify account to a premium subscription. I am able to log in as a premium user on the web interface (laptop) and Android Spotify app. However, when i use the Google Home android app to attempt to link my Spotify account with ...

  • Casual Listener
  • I recently upgraded my Spotify account to a premium subscription. I am able to log in as a premium user on the web interface (laptop) and Android Spotify app. However, when i use the Google Home andr...
  • lookastar
  • Newbie
  • 3373 Views
  • 2 replies
  • 0 likes
  • 3373 Views
  • 2 replies
  • 0 likes

Solved!! Desktop App Problem

When I try to sign into my spotify on my computer, it won't log in. I tried reinstalling it and i always end up with the same result. Anyone having the same problem?

  • Casual Listener
  • When I try to sign into my spotify on my computer, it won't log in. I tried reinstalling it and i always end up with the same result. Anyone having the same problem?
  • blackatkrs
  • Casual Listener
  • 1396 Views
  • 7 replies
  • 0 likes
  • 1396 Views
  • 7 replies
  • 0 likes

Community email address is wrong

Hi,today I got an email from this Spotify community forum on an old email address.This email was changed quite some time ago. How is it possible that I still receive on the old address, and how can I change that?Reason that I need to change that, is ...

  • Newbie
  • Hi, today I got an email from this Spotify community forum on an old email address. This email was changed quite some time ago. How is it possible that I still receive on the old address, and how c...
  • 350 Views
  • 0 replies
  • 1 likes
  • Account
  • 350 Views
  • 0 replies
  • 1 likes

How do I know which address is linked with my spotify account?

How do I know which address is linked with my spotify account and how do I change it?

  • Casual Listener
  • How do I know which address is linked with my spotify account and how do I change it?
  • IguanaSetup
  • Community Legend
  • 2710 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2710 Views
  • 6 replies
  • 0 likes

My username is a bunch of numbers

I just created a account but the username is a bunch of numbers

  • Newbie
  • I just created a account but the username is a bunch of numbers
  • sonnenstern0206
  • Casual Listener
  • 786 Views
  • 8 replies
  • 0 likes
  • 786 Views
  • 8 replies
  • 0 likes

Solved!! My band's name in all capital letters

Hi folks, I am kinda "desperately" looking for a recent answer to that question : knowing that my music is on Spotify via CD Baby (that doesn't allow to have your name in all caps), is there a way for me to change my name for all caps, on Spotify? It...

  • Casual Listener
  • Hi folks,   I am kinda "desperately" looking for a recent answer to that question : knowing that my music is on Spotify via CD Baby (that doesn't allow to have your name in all caps), is there...
  • YannickCremer
  • Casual Listener
  • 7250 Views
  • 2 replies
  • 0 likes
  • 7250 Views
  • 2 replies
  • 0 likes

HOW TO: add songs to a shared playlist?

Hi folks, A friend recently shared a playlist with me. While I can see the playlist, as it shows up in the messages, when I click on the playlist button on my android phone/tablet or the web-based spotify, it doesn't show up. In addition, when I clic...

  • Casual Listener
  • ...eb-based spotify, it doesn't show up. In addition, when I click on a song and select "add to playlist" option, this playlist doesn't show up.    Does he have to make the playlist public f...
  • Thuzacria
  • Casual Listener
  • 76073 Views
  • 5 replies
  • 1 likes
  • Account
  • 76073 Views
  • 5 replies
  • 1 likes

Solved!! Problems logging in with facebook

Hi, there is a problem with my account, when I try to log in with my facebook an error message shows up saying that an error ocurred when accessing this app.Someone help me please!

  • Casual Listener
  • Hi, there is a problem with my account, when I try to log in with my facebook an error message shows up saying that an error ocurred when accessing this app. Someone help me please!
  • hans-jürgen
  • Roadie
  • 2619 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 2619 Views
  • 4 replies
  • 0 likes

Solved!! Can't login to Spotify on Playstation 4

I can't login to Spotify on my Playstation 4 anymore. It worked once without problem, and after logging in, Spotify asked me to link it to my PSN account, which I did. Now when i've tried to login on subsequent tries, the application once more asks m...

  • Regular
  • I can't login to Spotify on my Playstation 4 anymore. It worked once without problem, and after logging in, Spotify asked me to link it to my PSN account, which I did. Now when i've tried to login on...
  • shaneybeebop
  • Newbie
  • 119761 Views
  • 37 replies
  • 6 likes
  • Account
    Login
  • 119761 Views
  • 37 replies
  • 6 likes

Waiting new bank card

My bank card was stolen, so my spotify was not payed cause I locked my card. New card is on way, but they want me to pay/update my payment details or they will cancel my account, but I don t have them yet as I m waiting for new card to arrive.. What ...

  • Newbie
  • My bank card was stolen, so my spotify was not payed cause I locked my card. New card is on way, but they want me to pay/update my payment details or they will cancel my account, but I don t have the...
  • Maxim
  • Spotify Star
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

Account logged in on 2 browsers

I've had an issue identicle to the one here https://community.spotify.com/t5/Ongoing-Issues/Spotify-skips-songs-or-starts-playing-a-random-playlist-without/idi-p/4364067 I would log in to the web player and noticed that there was already another brow...

  • Newbie
  • I've had an issue identicle to the one here   https://community.spotify.com/t5/Ongoing-Issues/Spotify-skips-songs-or-starts-playing-a-random-playlist-without/idi-p/4364067   I would log...
  • shift_r
  • Newbie
  • 1355 Views
  • 2 replies
  • 0 likes
  • Account
  • 1355 Views
  • 2 replies
  • 0 likes

dead post

This issue is resolved but I can’t delete my post. 

  • Newbie
  • This issue is resolved but I can’t delete my post. 
  • alyjewell
  • Regular
  • 311 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 311 Views
  • 1 replies
  • 0 likes