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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 424 Views
  • 0 replies
  • 7 likes
  • Security
  • 424 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439931 Views
  • 970 replies
  • 108 likes
  • Account
  • 439931 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195404 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195404 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106897 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106897 Views
  • 70 replies
  • 11 likes

Superuser Contribution Error code: 404

Hi, Can anyone help me. Im currently unable to log into my account on both my mac and android phone. I just keep getting error 404 come up. It was working a few days ago but not now. Is anyone else having this problem or knows how to solve it. Thank ...

Screen Shot 2018-01-27 at 17.18.54.png
  • Casual Listener
  • Hi,    Can anyone help me. Im currently unable to log into my account on both my mac and android phone. I just keep getting error 404 come up. It was working a few days ago but not now....
  • Ladym1994
  • Casual Listener
  • 713 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 713 Views
  • 2 replies
  • 0 likes

Superuser Contribution Reset de senha: conta inativa

reset de senha: Email: < Moderator Snip - removed for security > Problema: O endereco de e-mail que voce forneceu nao esta associado a uma conta ativa do Spotify.

  • Newbie
  • reset de senha:   Email: < Moderator Snip - removed for security > Problema: O endereco de e-mail que voce forneceu nao esta associado a uma conta ativa do Spotify.  
  • Melody
  • Spotify
  • 1116 Views
  • 1 replies
  • 0 likes
  • Account
  • 1116 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a transcript from live chat which has not been resolved, how do I access again?

Hi, I have a live chat transcript and I was cut off. I am not able to find how to access the live chat again. I have had the issue since around November and currently paying (although my main concern is I want to access my music) and I would like to ...

  • Newbie
  • Hi,   I have a live chat transcript and I was cut off. I am not able to find how to access the live chat again. I have had the issue since around November and currently paying (although my mai...
  • Melody
  • Spotify
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost My Account

Hi. im using spotify for family and i become the admin. yesterday my account in my PC logged out and now i can't sign in using my email. when i use forget password it said my email not registered in spotify. it really pisses me off and it really hard...

  • Visitor
  • Hi. im using spotify for family and i become the admin.   yesterday my account in my PC logged out and now i can't sign in using my email. when i use forget password it said my email not reg...
  • Melody
  • Spotify
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged again !

I cancelled my Spotify last month. I was refunded, as I had done it twice. I have now been charged again , even though it was supposed to have been cancelled. I want my money back.

  • Newbie
  • I cancelled my Spotify last month. I was refunded, as I had done it twice. I have now been charged again , even though it was supposed to have been cancelled. I want my money back.
  • Melody
  • Spotify
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on my phone

I can't login on my phone, just gives me an alternativ to login with FB, I have an Spotify Premium account not connected to FB. How to proceed?

  • Newbie
  • I can't login on my phone, just gives me an alternativ to login with FB, I have an Spotify Premium account not connected to FB.  How to proceed?
  • Melody
  • Spotify
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Account seems to have been deleted

I was listening to Spotify last night fine, but this morning I've been logged out and received an email saying I've cancelled my premium subscription, which I didn't. When trying to reset my password it says both my username and email are not associa...

  • Newbie
  • I was listening to Spotify last night fine, but this morning I've been logged out and received an email saying I've cancelled my premium subscription, which I didn't.   When trying to reset my...
  • mborishk
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 174 Views
  • 1 replies
  • 0 likes

Someone tried to steal my account

Hi,So i was listening music and suddenly the music stops. I check and it was reproducing from an iPhone wich i don't have. At first i thought it was a bug or something but then my playlists started dissapearing, so i search how to get rid of it and i...

  • Newbie
  • Hi, So i was listening music and suddenly the music stops. I check and it was reproducing from an iPhone wich i don't have. At first i thought it was a bug or something but then my playlists st...
  • rockdrummer13
  • Casual Listener
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 292 Views
  • 1 replies
  • 0 likes

Painful

Spotify was quick to charge me for the family upgrade but I still can’t add any family members. I’m stuck in a Spotify nightmare with no help available

  • Casual Listener
  • Spotify was quick to charge me for the family upgrade but I still can’t add any family members. I’m stuck in a Spotify nightmare with no help available  
  • phan_times
  • Community Legend
  • 270 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 270 Views
  • 3 replies
  • 0 likes

Can't log in

Suddenly I can't log into Spotify - tried everything the guide says but no dice, and password reset doesn't send me an email. Was my account hacked? How do I get support? I'm a premium member..

  • Visitor
  • Suddenly I can't log into Spotify - tried everything the guide says but no dice, and password reset doesn't send me an email. Was my account hacked? How do I get support? I'm a premium member..
  • phan_times
  • Community Legend
  • 274 Views
  • 2 replies
  • 0 likes
  • Login
  • 274 Views
  • 2 replies
  • 0 likes

Email add

Hello I set up my Spotify premium account through my phone provider I am trying to attach an email to it I went through my Facebook which has an email attached in Facebook and it isn't allowing me to add an email and told me to call you guys to adjus...

  • Newbie
  • Hello I set up my Spotify premium account through my phone provider I am trying to attach an email to it I went through my Facebook which has an email attached in Facebook and it isn't allowing me to...
  • phan_times
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Transfer Mexico account to USA account

I opened my Spotify while in Ouerto Vallarta a few weeks ago and when Intried to log in here in San Diego it said Spotify not available abroad for more than 2 weeks. I’m wanting my account to be here in US but when I put in email it won’t let me chan...

  • Newbie
  • I opened my Spotify while in Ouerto Vallarta a few weeks ago and when Intried to log in here in San Diego it said Spotify not available abroad for more than 2 weeks.  I’m wanting my account to ...
  • phan_times
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • Login
  • 413 Views
  • 1 replies
  • 0 likes

Accounts

I pay for premium but I'm a college student and want to do the bundled deal with Hulu for 4.99$ how can I get that changed

  • Newbie
  • I pay for premium but I'm a college student and want to do the bundled deal with Hulu for 4.99$ how can I get that changed
  • phan_times
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Subscription bought before christmas

Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do receive those 2 promised months?

  • Casual Listener
  • Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do re...
  • Buckohsix
  • Casual Listener
  • 928 Views
  • 5 replies
  • 1 likes
  • 928 Views
  • 5 replies
  • 1 likes

I can't login!

I can't login to my account! I know my email but can't remember My password.. but the email my account is linked with no longer exists.. so the password reset is getting sent to a non existent email address! And I can't fill out a help form to send a...

  • Newbie
  • I can't login to my account! I know my email but can't remember My password.. but the email my account is linked with no longer exists.. so the password reset is getting sent to a non existent email ...
  • Tom
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update problem

After i updatet my spotify app i now have big problems. All my music, playlists, library,.... is gone. Even i have a premium account and now its has been reset to a normal account. Please any solutions!!

  • Visitor
  • After i updatet my spotify app i now have big problems. All my music, playlists, library,.... is gone. Even i have a premium account and now its has been reset to a normal account. Please any solutio...
  • SergioDavid
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't set up a new account with my email address. It was possibly used when my daughter included m

I can't set up a new account with my email address. It was possibly used when my daughter included me in a family account. I now wish to set up a Premium account

  • Newbie
  • I can't set up a new account with my email address. It was possibly used when my daughter included me in a family account. I now wish to set up a Premium account
  • SergioDavid
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Somebody else was using my account and all my playlists are gone

I was notified that someone else was using my account - a name I've never heard and I've never shared my password with anyone. Guess I was hacked somehow. A bunch of random songs started appearing in my song list. I logged out all devices and changed...

  • Casual Listener
  • I was notified that someone else was using my account - a name I've never heard and I've never shared my password with anyone. Guess I was hacked somehow. A bunch of random songs started appearing in...
  • phan_times
  • Community Legend
  • 314 Views
  • 3 replies
  • 0 likes
  • 314 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium not working although payment done

Dear Spotify Community, I hope you are all doing well. I am part of a family plan, and it is usually paid on the 8th of everymonth, this has been the case since 2016. Although this month was paid on the 8th of Jan 2018, all of the family plan members...

  • Newbie
  • Dear Spotify Community,    I hope you are all doing well.    I am part of a family plan, and it is usually paid on the 8th of everymonth, this has been the case since 2016. Al...
  • SergioDavid
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • Premium
  • 198 Views
  • 1 replies
  • 0 likes

How can I play a playlist from someone who's not logged in on facebook. I found the playlist but I c

How can I play a playlist from someone who's not logged in on facebook. I found the playlist but I can't play the nummers that are in it.

  • Newbie
  • How can I play a playlist from someone who's not logged in on facebook. I found the playlist but I can't play the nummers that are in it. 
  • phan_times
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes