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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88249 Views

9 replies

2 likes

Account
Login
  • 88249 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

740524 Views

13 replies

4 likes

Account
  • 740524 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756191 Views

18 replies

29 likes

  • 756191 Views
  • 18 replies
  • 29 likes

Superuser Contribution error code 3 Spotify app

Hello,After the latest Microsoft update my Spotify app logged me out and will not let me log back in. I have no issues accessing the account on the website. Here are the troubleshooting steps I have taken:1. restarted my computer2. reset my password ...

Newbie

Hello, After the latest Microsoft update my Spotify app logged me out and will not let me log back in. I have no issues accessing the account on the website. Here are the troubleshooting steps I hav...

Melody

Spotify

653 Views

1 replies

0 likes

Login
  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in on app

Can log in via internet but not app. Anyone know why? 

Newbie

Can log in via internet but not app. Anyone know why? 

Melody

Spotify

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Error code: 3

Got logged out on my laptop device all of a sudden and cannot log back in. It still works well on my phone device. "Error Code:3" pops up when i attempt to log in with already-reset passwords. Please help thank you!

Newbie

Got logged out on my laptop device all of a sudden and cannot log back in. It still works well on my phone device. "Error Code:3" pops up when i attempt to log in with already-reset passwords. Please...

kingseyor

Newbie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

I can’t log it

I pressed the log me out of all devices button on the website and now i can’t log back in

Casual Listener

I pressed the log me out of all devices button on the website and now i can’t log back in

howboutrace

Casual Listener

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

cant publish activity

I'm not on a private session and I've selected to publish my activity but no one can see what i listen to??

Casual Listener

I'm not on a private session and I've selected to publish my activity  but no one can see what i listen to??

247 Views

0 replies

0 likes

Account
Other
Security
  • 247 Views
  • 0 replies
  • 0 likes

Acount problem

Hello I changed my password and after i lost my premium account its on free mode what i have to do

Visitor

Hello I changed my password and after i lost my premium account its on free mode what i have to do

Nico

Community Legend

390 Views

1 replies

0 likes

Premium
  • 390 Views
  • 1 replies
  • 0 likes

Problem with paypal payment method for premium

Hi. I am trying to subscribe for the Premium account with paypal as payment option, but it does not seem to work. Each time I press "continue" button, i am taken back to the offer selection page. Country on my paypal account matches the one registere...

Casual Listener

Hi.   I am trying to subscribe for the Premium account with paypal as payment option, but it does not seem to work. Each time I press "continue" button, i am taken back to the offer selection ...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Solved!! reset radio preferences

How do i reset whatever spotify has set as my preferences and build up the repertoire over again from scratch?

Visitor

How do i reset whatever spotify has set as my preferences and build up the repertoire over again from scratch?

user-removed

Not applicable

5048 Views

2 replies

1 likes

Account
Other
  • 5048 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium for family : No mail/link?

Got Spotify for family yesterday, and added my fiance. He should have got an e-mail with The invitation but he hasnt got anything?

Newbie

Got Spotify for family yesterday, and added my fiance. He should have got an e-mail with The invitation but he hasnt got anything? 

Melody

Spotify

303 Views

1 replies

0 likes

Account
Premium
  • 303 Views
  • 1 replies
  • 0 likes

People cant see what I am listening to and I am not on a private session

I am not on a private session and I have made it that I can share my activity with followers, but still, no one can see what I am listening to. I've tried on my laptop and phone. Can anyone help?

Casual Listener

I am not on a private session and I have made it that I can share my activity with followers, but still, no one can see what I am listening to. I've tried on my laptop and phone. Can anyone help?

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not recognizing e-mail

I attempted to log into Spotify (both to the app and the website) with my e-mail and credentials - the error was that the password was incorrect. When I tried to reset the password, it said to login with facebook credentials. However, my facebook cre...

Newbie

I attempted to log into Spotify (both to the app and the website) with my e-mail and credentials - the error was that the password was incorrect. When I tried to reset the password, it said to login ...

Melody

Spotify

311 Views

1 replies

0 likes

Account
Login
  • 311 Views
  • 1 replies
  • 0 likes

Betaald maar geen toegang

Ik heb op 30-12 netjes betaald voor een jaar premium. (Wijziging bestaand account) Echter, per 06-01 afgesloten omdat er niet betaald zou zijn. Op berichten komt geen antwoord...... dus maar berichtje hiervoel me momenteel toch enigszins bestolen daa...

Casual Listener

Ik heb op 30-12 netjes betaald voor een jaar premium. (Wijziging bestaand account)  Echter, per 06-01 afgesloten omdat er niet betaald zou zijn.  Op berichten komt geen antwoord......&nbs...

486 Views

0 replies

1 likes

  • 486 Views
  • 0 replies
  • 1 likes

Superuser Contribution Email issues

I have changed my email address and changed it on Facebook to but it won’t change on Spotify, is there anyone at Spotify I can contact for help?

Newbie

I have changed my email address and changed it on Facebook to but it won’t change on Spotify, is there anyone at Spotify I can contact for help?

Jemi

Spotify Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Error Code:3

Hi there, Was just wondering if anyone could help me fix the error 3 issue, I have changed my password but no joy, if anyone has a solution to this please let me know asap

Casual Listener

Hi there,  Was just wondering if anyone could help me fix the error 3 issue, I have changed my password but no joy, if anyone has a solution to this please let me know asap 🙂  

Derpatttteee

Newbie

810 Views

5 replies

0 likes

Account
  • 810 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Log in unavailable

While I was listening to music on the app, it suddenly kicked me out, so I tried logging in again, but it said either my username or password was incorrect. I clicked on the “Forgot my password” button to see if I could log in with a different passwo...

Newbie

While I was listening to music on the app, it suddenly kicked me out, so I tried logging in again, but it said either my username or password was incorrect. I clicked on the “Forgot my password” butt...

Melody

Spotify

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Locked Out

So I contacted Spotify to make them aware that I had repeatedly been hacked. They decided to lock me out of my account and tried to confirm my identity, even though I was the one making them aware that my account had been hacked. Not having access to...

Newbie

So I contacted Spotify to make them aware that I had repeatedly been hacked. They decided to lock me out of my account and tried to confirm my identity, even though I was the one making them aware th...

Maxim

Spotify Star

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 3 Account log in

Hi, I noticed that in a couple of hours it no longer makes me enter my spotify account, I'm literally going crazy to understand the problem. I tried to reinstall everything, change email and password and anything else, nothing makes me access only fr...

Newbie

Hi, I noticed that in a couple of hours it no longer makes me enter my spotify account, I'm literally going crazy to understand the problem. I tried to reinstall everything, change email and password...

Melody

Spotify

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account in a different country

Hi, I have a premium account on my iPad in one country and I tried to Install Spotify on my gsm while in a different country. I could not remember my password, so I asked to reset it. While the password reset was successful I can no longer get to my ...

Newbie

Hi, I have a premium account on my iPad in one country and I tried to Install Spotify on my gsm while in a different country. I could not remember my password, so I asked to reset it. While the passw...

Ivan

Spotify Legend

433 Views

1 replies

0 likes

Account
Premium
  • 433 Views
  • 1 replies
  • 0 likes

Cannot log in

every time i try to log in it redirects me to the home page even after changing my password

Casual Listener

every time i try to log in it redirects me to the home page even after changing my password 

BarbaraLoiss

Newbie

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

Superuser Contribution password

Hello,I'm have a problem with my password. My account is the same as my facebook but now i'm hacked on spotify beacause there is a new list and somebody putt random songs om my own list and changed the the titel to "suuuuperlolman" now I want to set ...

Newbie

Hello, I'm have a problem with my password. My account is the same as my facebook but now i'm hacked on spotify beacause there is a new list and somebody putt random songs om my own list and changed...

Jemi

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes