Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Invalid code

Invalid code

Hi,

 

I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ?

 

Thks for you help !

Reply
1 Reply

Hi there,

 

Sorry to see you're having issues adding your family members to the plan.

 

Can you try clearing your browser's cache/cookies and refreshing? Does that help at all?

 

Accepting the invite in a different web browser or within an incognito window should help, too!

 

Hope this helps.

Suggested posts