Invalid code

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Invalid code

ré_gine71
Newbie

Hi,

 

I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ?

 

Thks for you help !

1 Reply

phan_times
Community Legend

Hi there,

 

Sorry to see you're having issues adding your family members to the plan.

 

Can you try clearing your browser's cache/cookies and refreshing? Does that help at all?

 

Accepting the invite in a different web browser or within an incognito window should help, too!

 

Hope this helps.

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