Invalid code

[ré_gine71]

Hi,

I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ?

Thks for you help !

[phan_times]

Hi there,

Sorry to see you're having issues adding your family members to the plan.

Can you try clearing your browser's cache/cookies and refreshing? Does that help at all?

Accepting the invite in a different web browser or within an incognito window should help, too!

Hope this helps.