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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 460 Views
  • 0 replies
  • 7 likes
  • Security
  • 460 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441015 Views
  • 968 replies
  • 108 likes
  • Account
  • 441015 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195999 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195999 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107088 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107088 Views
  • 70 replies
  • 11 likes

Someone I don't know is accessing my spotify account from their gaming console.

Hi support comm, as stated in the title, someone is acessing my spotify account from their PlayStation 4. I did reset my password numerous times now, logged out all my devices via the option in my account settings (which I have read will not log one ...

  • Visitor
  • Hi support comm,   as stated in the title, someone is acessing my spotify account from their PlayStation 4. I did reset my password numerous times now, logged out all my devices via the option...
  • AtlantaG
  • Music Fan
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Strange log in issue

Hi, I have a strange issue to log in on Spotify. Only on the laptop I use for work.When trying to log in the screen freezes. No error message.When loggin on Spotify webplayer: Log in works, Playlist available --> music doesn't start I have no error m...

  • Casual Listener
  • Hi,   I have a strange issue to log in on Spotify. Only on the laptop I use for work. When trying to log in the screen freezes. No error message. When loggin on Spotify webplayer: Log in...
  • johanrutgeerts
  • Casual Listener
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Uploaded my music to the wrong artist page

My album "Sierra Belle" was released today on Spotify, under my artist name, Zachary Aaron. There is another artist named Zachary Aaron and even though I specified in the process that I am a different artist, my work was uploaded to his artist page. ...

  • Newbie
  • My album "Sierra Belle" was released today on Spotify, under my artist name, Zachary Aaron.  There is another artist named Zachary Aaron and even though I specified in the process that I am a di...
  • anishkumar
  • Newbie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Spotify-student price

Hi! How can i change my spotify premium-account to a student-spotify premium-account? They have taken 9,99€/month from me all fall even i am student and it used to be 4,99€/month. How can i fix my status in my account to be A student? Thanks.

  • Newbie
  • Hi! How can i change my spotify premium-account to a student-spotify premium-account? They have taken 9,99€/month from me all fall even i am student and it used to be 4,99€/month. How can i fix my st...
  • user-removed
  • Not applicable
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Premium wrong account

Hi everyone, My situation is a little bit complicated. Few years ago I took a free Spotify account,With a Hotmail email. I changed my email and I use a Gmail one. But I forgot I had the Hotmail, so now I have 2 Spotify account. With two different ema...

  • Newbie
  • Hi everyone,  My situation is a little bit complicated.  Few years ago I took a free Spotify account,With a Hotmail email.  I changed my email and I use a Gmail one. But I forgot I ...
  • user-removed
  • Not applicable
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: 404

Hi, Can anyone help me. Im currently unable to log into my account on both my mac and android phone. I just keep getting error 404 come up. It was working a few days ago but not now. Is anyone else having this problem or knows how to solve it. Thank ...

Screen Shot 2018-01-27 at 17.18.54.png
  • Casual Listener
  • Hi,    Can anyone help me. Im currently unable to log into my account on both my mac and android phone. I just keep getting error 404 come up. It was working a few days ago but not now....
  • Ladym1994
  • Casual Listener
  • 717 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 717 Views
  • 2 replies
  • 0 likes

Superuser Contribution Reset de senha: conta inativa

reset de senha: Email: < Moderator Snip - removed for security > Problema: O endereco de e-mail que voce forneceu nao esta associado a uma conta ativa do Spotify.

  • Newbie
  • reset de senha:   Email: < Moderator Snip - removed for security > Problema: O endereco de e-mail que voce forneceu nao esta associado a uma conta ativa do Spotify.  
  • Melody
  • Spotify
  • 1120 Views
  • 1 replies
  • 0 likes
  • Account
  • 1120 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a transcript from live chat which has not been resolved, how do I access again?

Hi, I have a live chat transcript and I was cut off. I am not able to find how to access the live chat again. I have had the issue since around November and currently paying (although my main concern is I want to access my music) and I would like to ...

  • Newbie
  • Hi,   I have a live chat transcript and I was cut off. I am not able to find how to access the live chat again. I have had the issue since around November and currently paying (although my mai...
  • Melody
  • Spotify
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost My Account

Hi. im using spotify for family and i become the admin. yesterday my account in my PC logged out and now i can't sign in using my email. when i use forget password it said my email not registered in spotify. it really pisses me off and it really hard...

  • Visitor
  • Hi. im using spotify for family and i become the admin.   yesterday my account in my PC logged out and now i can't sign in using my email. when i use forget password it said my email not reg...
  • Melody
  • Spotify
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged again !

I cancelled my Spotify last month. I was refunded, as I had done it twice. I have now been charged again , even though it was supposed to have been cancelled. I want my money back.

  • Newbie
  • I cancelled my Spotify last month. I was refunded, as I had done it twice. I have now been charged again , even though it was supposed to have been cancelled. I want my money back.
  • Melody
  • Spotify
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on my phone

I can't login on my phone, just gives me an alternativ to login with FB, I have an Spotify Premium account not connected to FB. How to proceed?

  • Newbie
  • I can't login on my phone, just gives me an alternativ to login with FB, I have an Spotify Premium account not connected to FB.  How to proceed?
  • Melody
  • Spotify
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Account seems to have been deleted

I was listening to Spotify last night fine, but this morning I've been logged out and received an email saying I've cancelled my premium subscription, which I didn't. When trying to reset my password it says both my username and email are not associa...

  • Newbie
  • I was listening to Spotify last night fine, but this morning I've been logged out and received an email saying I've cancelled my premium subscription, which I didn't.   When trying to reset my...
  • mborishk
  • Casual Listener
  • 177 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 177 Views
  • 1 replies
  • 0 likes

Someone tried to steal my account

Hi,So i was listening music and suddenly the music stops. I check and it was reproducing from an iPhone wich i don't have. At first i thought it was a bug or something but then my playlists started dissapearing, so i search how to get rid of it and i...

  • Newbie
  • Hi, So i was listening music and suddenly the music stops. I check and it was reproducing from an iPhone wich i don't have. At first i thought it was a bug or something but then my playlists st...
  • rockdrummer13
  • Casual Listener
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 296 Views
  • 1 replies
  • 0 likes

Painful

Spotify was quick to charge me for the family upgrade but I still can’t add any family members. I’m stuck in a Spotify nightmare with no help available

  • Casual Listener
  • Spotify was quick to charge me for the family upgrade but I still can’t add any family members. I’m stuck in a Spotify nightmare with no help available  
  • phan_times
  • Community Legend
  • 275 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 275 Views
  • 3 replies
  • 0 likes

Can't log in

Suddenly I can't log into Spotify - tried everything the guide says but no dice, and password reset doesn't send me an email. Was my account hacked? How do I get support? I'm a premium member..

  • Visitor
  • Suddenly I can't log into Spotify - tried everything the guide says but no dice, and password reset doesn't send me an email. Was my account hacked? How do I get support? I'm a premium member..
  • phan_times
  • Community Legend
  • 278 Views
  • 2 replies
  • 0 likes
  • Login
  • 278 Views
  • 2 replies
  • 0 likes

Email add

Hello I set up my Spotify premium account through my phone provider I am trying to attach an email to it I went through my Facebook which has an email attached in Facebook and it isn't allowing me to add an email and told me to call you guys to adjus...

  • Newbie
  • Hello I set up my Spotify premium account through my phone provider I am trying to attach an email to it I went through my Facebook which has an email attached in Facebook and it isn't allowing me to...
  • phan_times
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Transfer Mexico account to USA account

I opened my Spotify while in Ouerto Vallarta a few weeks ago and when Intried to log in here in San Diego it said Spotify not available abroad for more than 2 weeks. I’m wanting my account to be here in US but when I put in email it won’t let me chan...

  • Newbie
  • I opened my Spotify while in Ouerto Vallarta a few weeks ago and when Intried to log in here in San Diego it said Spotify not available abroad for more than 2 weeks.  I’m wanting my account to ...
  • phan_times
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • Login
  • 416 Views
  • 1 replies
  • 0 likes

Accounts

I pay for premium but I'm a college student and want to do the bundled deal with Hulu for 4.99$ how can I get that changed

  • Newbie
  • I pay for premium but I'm a college student and want to do the bundled deal with Hulu for 4.99$ how can I get that changed
  • phan_times
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Subscription bought before christmas

Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do receive those 2 promised months?

  • Casual Listener
  • Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do re...
  • Buckohsix
  • Casual Listener
  • 937 Views
  • 5 replies
  • 1 likes
  • 937 Views
  • 5 replies
  • 1 likes

I can't login!

I can't login to my account! I know my email but can't remember My password.. but the email my account is linked with no longer exists.. so the password reset is getting sent to a non existent email address! And I can't fill out a help form to send a...

  • Newbie
  • I can't login to my account! I know my email but can't remember My password.. but the email my account is linked with no longer exists.. so the password reset is getting sent to a non existent email ...
  • Tom
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 263 Views
  • 1 replies
  • 0 likes