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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84385 Views

9 replies

2 likes

Account
Login
  • 84385 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660844 Views

13 replies

4 likes

Account
  • 660844 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742497 Views

18 replies

29 likes

  • 742497 Views
  • 18 replies
  • 29 likes

Superuser Contribution Logging in but app kicks me out again

Hi Guys Maybe you could help me with it. Every time I try to log in to my account (on my HTC w/ android or windows tablet) the app kicks me out again saying wrong password , but in between I can see the start screen with the last song I played. I hav...

Newbie

Hi Guys   Maybe you could help me with it. Every time I try to log in to my account (on my HTC w/ android or windows tablet) the app kicks me out again saying wrong password , but in between I...

Jemi

Spotify Legend

825 Views

1 replies

0 likes

Account
Login
Premium
  • 825 Views
  • 1 replies
  • 0 likes

Ps4 app

Hello, I am trying to connect to my spotify account through my PlayStation. However, again and again comes the message: "Spotify account is already connected. Change to the PlayStation Network or Sony Network account associated with this spotify acco...

Newbie

Hello, I am trying to connect to my spotify account through my PlayStation. However, again and again comes the message: "Spotify account is already connected. Change to the PlayStation Network or Son...

334 Views

0 replies

0 likes

Account
Login
  • 334 Views
  • 0 replies
  • 0 likes

Solved!! Can't login anymore.

I can not log in anymore.I have reset my password but still can not login???What is happening? Richard (The Netherlands)

Casual Listener

I can not log in anymore. I have reset my password but still can not login??? What is happening?   Richard (The Netherlands)

Waldiw

Casual Listener

1067 Views

4 replies

0 likes

  • 1067 Views
  • 4 replies
  • 0 likes

Trouble with logging into mac desktop app and connecting facebook to my account

Hi there - I am having lots of trouble with Spotify since signing up. I cannot get my mac desktop app to login with my e-mail and password even though those login details work with the website. Then, when I try to connect my Spotify to my facebook it...

Newbie

Hi there - I am having lots of trouble with Spotify since signing up. I cannot get my mac desktop app to login with my e-mail and password even though those login details work with the website. Then,...

Waldiw

Casual Listener

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

All playlists gone after upgrading account

I upgraded my daughters account to premium as she is too young to qualify for a student account. Crazy High School kids do not qualify but getting off topic. She has logged in using the proper account but all is gone. Anyone have ideas on what we can...

Casual Listener

I upgraded my daughters account to premium as she is too young to qualify for a student account.  Crazy High School kids do not qualify but getting off topic.  She has logged in using the p...

sierrainglis

Casual Listener

360 Views

2 replies

0 likes

  • 360 Views
  • 2 replies
  • 0 likes

ridiculous user name

spotify gave me this user name and I cant change it? I did sign up with my name though. thats the user name given: < snip - Moderator edit > Can u imagine? LOL bit anoyingThank you for your help

Casual Listener

spotify gave me this user name and I cant change it? I did sign up with my name though. thats the user name given: < snip - Moderator edit > Can u imagine? LOL bit anoying Thank you for ...

Maxim

Spotify Star

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

Public collaborative playlist

After making a collaborative playlist and realizing it couldn't be public on my own profile (only those who I send the link to and they follow) I removed the collaborative function and marked it as public but it STILL isn't showing up under my public...

Newbie

After making a collaborative playlist and realizing it couldn't be public on my own profile (only those who I send the link to and they follow) I removed the collaborative function and marked it as p...

322 Views

0 replies

0 likes

Other
  • 322 Views
  • 0 replies
  • 0 likes

Solved!! account log in

I can log into my spotify account on my computer but my password will not let me log into my spotify app

Newbie

I can log into my spotify account on my computer but my password will not let me log into my spotify app  

hkncsgnrs

Casual Listener

1458 Views

19 replies

0 likes

Account
  • 1458 Views
  • 19 replies
  • 0 likes

Cannot login with email and username is unrecognizable

So it appears the integration services developed between Spotify and Microsoft are rather poor. 1. I cannot login with my email address and password.2. The username created for me through "move my music" is unrecognizable as it was system generated. ...

Newbie

So it appears the integration services developed between Spotify and Microsoft are rather poor.   1. I cannot login with my email address and password. 2. The username created for me through ...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Unable to get into premium Spotify as no longer have any way of getting on to Facebook

Please help!! I'm currently using my partner's Spotify to write this as can't get into my Spotify account to even seek help! I have premium account, I am unable to log into this as it was originally created using Facebook...but I no longer have Faceb...

Newbie

Please help!!    I'm currently using my partner's Spotify to write this as can't get into my Spotify account to even seek help!    I have premium account, I am unable to log i...

IguanaSetup

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution nach anmelden direkt wieder abgemeldet

Hallo, ich habe das Problem dass wenn ich mich auf dem Pc oder Android Handy anmelden will nach 3sek wieder abgemeldet werde und mich nach dem dies 3 mal geschehen ist mich gar nicht mehr anmelden kann. Ich kann mich mit dem Account auch nicht mehr a...

Newbie

Hallo, ich habe das Problem dass wenn ich mich auf dem Pc oder Android Handy anmelden will nach 3sek wieder abgemeldet werde und mich nach dem dies 3 mal geschehen ist mich gar nicht mehr anmelden ka...

Jemi

Spotify Legend

2603 Views

1 replies

2 likes

Account
Login
Premium
  • 2603 Views
  • 1 replies
  • 2 likes

Superuser Contribution Error 404

Bonjour, possedant un compte Spotify depuis plusieurs mois, aujourd’hui impossible de me connecter, et j’ai toujours le meme message d’erreur avec l’erreur 404! Comment faire? merci

Newbie

Bonjour, possedant un compte Spotify depuis plusieurs mois, aujourd’hui impossible de me connecter, et j’ai toujours le meme message d’erreur avec l’erreur 404!    Comment faire? &n...

Jemi

Spotify Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Spotify Web Player Logged In....

Morning all I would like to speak with a Spotify admin, at the moment my account is showing that "Spotify Web Player (chrome)" is active when im not logged anywhere else apart from the current machine im logged into. I have done the following: 1. Log...

Newbie

Morning all   I would like to speak with a Spotify admin, at the moment my account is showing that "Spotify Web Player (chrome)" is active when im not logged anywhere else apart from the curre...

Maxim

Spotify Star

1522 Views

1 replies

0 likes

  • 1522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect

Hi., im just asking. How to connect my new spotify acct to my fb? I forgot my old spotify account and it was connected to my fb account,. Now every time i connect my new spotify to my fb it say's that the fb acct i was try to connect are already conn...

Newbie

Hi., im just asking. How to connect my new spotify acct to my fb? I forgot my old spotify account and it was connected to my fb account,. Now every time i connect my new spotify to my fb it say's tha...

Jemi

Spotify Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Solved!! How to create a branded playlist?

I work for a gaming company and we'd like to offer our community to create a playlist together that will contain songs suggested by players. I've read the branded playlist offers here on Spotify and only found the info that you can sponsor/own an alr...

Casual Listener

I work for a gaming company and we'd like to offer our community to create a playlist together that will contain songs suggested by players.   I've read the branded playlist offers here o...

it-75

Visitor

12210 Views

4 replies

1 likes

Account
Other
  • 12210 Views
  • 4 replies
  • 1 likes

Disconnecting my account from facebook

I want to just log in to Spotify using my email address and password which I have been given premium from Vodafone. But everyone I go to the app on either my iPhone or iPad it reverts to logging me in using my Facebook details. Once in, if I click on...

Newbie

I want to just log in to Spotify using my email address and password which I have been given premium from Vodafone. But everyone I go to the app on either my iPhone or iPad it reverts to logging me i...

Luke

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution PIRATEO CUENTA

Buenos dias, os escribo para comunicaros que algun desgraciadome ha pirateado la cuenta y hoy no me dejaba entrar y me cortaba la sesion desde una tablet creo SM 750me ha borrado todas las playlist, he cambiado clave y he cerrado sesion en todos los ...

Newbie

Buenos dias, os escribo para comunicaros que algun desgraciado me ha pirateado la cuenta y hoy no me dejaba entrar y me cortaba la sesion desde una tablet creo SM 750 me ha borrado todas las playli...

Jemi

Spotify Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login vis facebook anymore

I have had a Spotify premium account tied to my facebook credentials for a few years now. Last week I decided to change to a family premium account so that my son and wife could also make use of Spotify. I changed to family premium, set up a new acco...

Newbie

I have had a Spotify premium account tied to my facebook credentials for a few years now.   Last week I decided to change to a family premium account so that my son and wife could also make us...

Jemi

Spotify Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

I forgot username and e-mail adress, so I can't log in

I forgot my username and e-mail adress. If i can't log in, I just wanna cancel Premium

Newbie

I forgot my username and e-mail adress. If i can't log in, I just wanna cancel Premium

kejt_

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Change Country on the account

Dear all, i applied for premium family but it is not possible for my wife to accept the invitation. After several attempts i found out that the probably might be related to the fact that my account is registered in Malta (MT) while we live in Italy (...

Casual Listener

Dear all,        i applied for premium family but it is not possible for my wife to accept the invitation. After several attempts i found out that the probably might be related t...

Autogus

Casual Listener

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes