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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9244 Views
  • 2 replies
  • 9 likes
  • Security
  • 9244 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483678 Views
  • 979 replies
  • 111 likes
  • Account
  • 483678 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211369 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211369 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121127 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121127 Views
  • 72 replies
  • 12 likes

Superuser Contribution All Songs Are Greyed Out on My Phone

Hi, I use spotify on my iPhone and all the songs are greyed out within all my account however, if I were to open Spotify on my desktop everything is fine. Im pretty sure this has nothing to do with licensing, not having the music available in my coun...

  • Newbie
  • Hi, I use spotify on my iPhone and all the songs are greyed out within all my account however, if I were to open Spotify on my desktop everything is fine. Im pretty sure this has nothing to do with l...
  • William_13
  • Gig Goer
  • 506 Views
  • 1 replies
  • 0 likes
  • iOS
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 months premium for 49 pesos

I availed the Spotify Premium promo for 49 pesos thru Globe prepaid. I got 49 pesos off my load balance but the promo did not activate. I'm from the Philippines. I hope you could help me with my concern. Thank you!

  • Newbie
  • I availed the Spotify Premium promo for 49 pesos thru Globe prepaid. I got 49 pesos off my load balance but the promo did not activate. I'm from the Philippines. I hope you could help me with my conc...
  • geloivler
  • Casual Listener
  • 35151 Views
  • 23 replies
  • 1 likes
  • Premium
  • 35151 Views
  • 23 replies
  • 1 likes

Solved!! Family members cannot login to new premium family account

Hi i just got an premium family account and it works without problems for me but when my family tries to accept the invite it says there is an error in username or password which is correct. Can you confirm they need to login with the email i sent th...

  • Casual Listener
  • Hi i just got an premium family account and it works without problems for me but when my family tries to accept the invite it says there is an error in username or password which is correct.  C...
  • Maroesja
  • Casual Listener
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Funding my childs account

My daughter has a Spotify account. Her mom has been putting it on her card. I would like to pay for a few montha and put it on my credit card - but I want to control the use of my card. How can I do that?

  • Newbie
  • My daughter has a Spotify account. Her mom has been putting it on her card. I would like to pay for a few montha and put it on my credit card - but I want to control the use of my card. How can I do ...
  • Maxim
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 321 Views
  • 1 replies
  • 0 likes

Advertising Contracts

I work for a University in North Carolina. We would like to advertise on Spotify. Our legal department needs to review a copy of your advertising contract. How do I obtain a copy or fiind one online? Thank you for your help. Heather Stewart

  • Casual Listener
  •  I work for a University in North Carolina.  We would like to advertise on Spotify.  Our legal department needs to review a copy of your advertising contract.  How do I obtain a c...
  • Maxim
  • Spotify Star
  • 506 Views
  • 3 replies
  • 0 likes
  • Other
  • 506 Views
  • 3 replies
  • 0 likes

Login on Receiver

I have entered my login info on an Onkyo receiver as a Device that Spotify can play music on. Since I did this almost a year ago, I have since updated my password. For some reason I cannot seem to edit this login info as it relates to the Onkyo devic...

  • Newbie
  • I have entered my login info on an Onkyo receiver as a Device that Spotify can play music on. Since I did this almost a year ago, I have since updated my password. For some reason I cannot seem to ed...
  • murpsel
  • Gig Goer
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free Premium help

I just got a 30 day free premium trial and for a code via text but I don’t know how to start the trial. Please give me a step by step or something? Thanks.

  • Newbie
  • I just got a 30 day free premium trial and for a code via text but I don’t know how to start the trial. Please give me a step by step or something? Thanks. 
  • user-removed
  • Not applicable
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Apparently my country doesn't match the one on my profile?

So as you can see in the attachments, I put that I live in the United Kingdom, which I do and it's not letting me sign into my account because it doesn't match, even though it does?!

  • Newbie
  • So as you can see in the attachments, I put that I live in the United Kingdom, which I do and it's not letting me sign into my account because it doesn't match, even though it does?!
  • phan_times
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Spotify Login thinks I am abroad but I am not!

Can anyone help me! I can't log in because my phone Spotify thinks I am abroad but I am not! Thank you

  • Newbie
  • Can anyone help me!   I can't log in because my phone Spotify thinks I am abroad but I am not!   Thank you
  • phan_times
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account doesn't update country selection

Hi everyone I just moved to South Korea, where I'll stay for the next 6 months for study purposes; though when I attempt to change my country from my account settings, the dropdown only shows my previous country (Indonesia). I already read posts sayi...

  • Newbie
  • Hi everyone 🙂   I just moved to South Korea, where I'll stay for the next 6 months for study purposes; though when I attempt to change my country from my account settings, the dropdown only s...
  • Ballsing
  • Newbie
  • 530 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 530 Views
  • 2 replies
  • 0 likes

Just paid 1 month subscription using Dragonpay but my account still free?

Hi need help, Just paid 1 month subscription using Dragonpay but my account still free?

  • Newbie
  • Hi need help, Just paid 1 month subscription using Dragonpay but my account still free?
  • ivygaylelozada
  • Casual Listener
  • 12466 Views
  • 21 replies
  • 4 likes
  • Subscription
  • 12466 Views
  • 21 replies
  • 4 likes

Superuser Contribution Spotify random behaviours in all my devices

Suddenly Spotify started acting completely weird.I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms:When I signed in, I had a new playlist added with a random na...

  • Newbie
  • Suddenly Spotify started acting completely weird. I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms: When ...
  • Alfredo
  • Roadie
  • 1048 Views
  • 1 replies
  • 2 likes
  • Desktop
    iOS
    Mac
    Mobile
    Web Player
  • 1048 Views
  • 1 replies
  • 2 likes

Got hacked

someone keeps using my accout vi PS4 i dont even have a ps4

  • Newbie
  • someone keeps using my accout vi PS4 i dont even have a ps4
  • IguanaSetup
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! If on family premium can three people listen to different music at the same time on different device

At the moment I am the administrator and my dauighter as a sub-account if she listens to music I cannot listen to my music on a different device at the same time, will this change with the new family premium upto 6 members?

  • Newbie
  • At the moment I am the administrator and my dauighter as a sub-account if she listens to music I cannot listen to my music on a different device at the same time, will this change with the new family...
  • ericcm
  • Casual Listener
  • 19327 Views
  • 22 replies
  • 1 likes
  • 19327 Views
  • 22 replies
  • 1 likes

ennoying message that Spotify is used elsewhere. Yet I've logged out all everyone and yet my music i

ennoying message that Spotify is used elsewhere. Yet I've logged out all everyone and I've changed my password. No solution my solution is an end to Spotify !@

  • Newbie
  • ennoying message that Spotify is used elsewhere. Yet I've logged out all everyone and I've changed my password. No solution my solution is an end to Spotify !@  
  • IguanaSetup
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

iPhone app: an error occurred - TRY AGAIN

Just signed up for a premium account. My login works fine on my computer, but I can't login from the iPhone app. A search of this forum shows many people with the same complaint (going back several years) but no solution. What is the issue here?

  • Casual Listener
  • Just signed up for a premium account.  My login works fine on my computer, but I can't login from the iPhone app.  A search of this forum shows many people with the same complaint (going ba...
  • phan_times
  • Community Legend
  • 2471 Views
  • 5 replies
  • 0 likes
  • 2471 Views
  • 5 replies
  • 0 likes

Spotify premium account not recognised by my Denon AVR - X4000

I've recently changed my smart phone and now my Denon AVR won't recognise my spotify premium account. As such I'm unable to play my music through the device. Prior to changing my phone it all worked fine. Any thoughts?

  • Newbie
  • I've recently changed my smart phone and now my Denon AVR won't recognise my spotify premium account. As such I'm unable to play my music through the device. Prior to changing my phone it all worked ...
  • jchrislittle
  • Casual Listener
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Hulu keeps logging me out

Hello!I have Spotify Premium for students and I have gone through all the steps to set up my Hulu account, but every time I try to watch something, it immediately logs me out and prompts me to start the 30 day free trial, even though I already have a...

  • Casual Listener
  • Hello! I have Spotify Premium for students and I have gone through all the steps to set up my Hulu account, but every time I try to watch something, it immediately logs me out and prompts me to star...
  • Rayzcrazy983
  • Newbie
  • 1545 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 1545 Views
  • 1 replies
  • 1 likes

Spotify payment issues.

Hi guys,hey I received e-mail notification of a payment failure a few days ago. My card has not expired and there are sufficient funds to cover this payment.This morning when my account reverted to 'free' I tried re-entering the card details but get ...

  • Regular
  • Hi guys, hey I received e-mail notification of a payment failure a few days ago. My card has not expired and there are sufficient funds to cover this payment. This morning when my account rever...
  • rishivatish
  • Newbie
  • 3025 Views
  • 33 replies
  • 2 likes
  • 3025 Views
  • 33 replies
  • 2 likes

Lof in famille account

Hi ! M’y husband suscribed fir a family account, sent me email with invitation but when i Want to downlowd the app ask me my account bank number...anyone to help me?thanks !!!

  • Newbie
  • Hi ! M’y husband suscribed fir a family account, sent me  email with invitation but when i Want to downlowd the app  ask me my account bank number... anyone to help me? thanks !!!
  • Maxim
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes