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someone else is using my account.

someone else is using my account.

I changed my password and closed out all devices, but soneone elses playlists keep appearing on my account and they keep deleting my playlists. Help.
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1 Reply

@danadane98 - Best thing to do is to get in touch with the customer services team directly using the online contact form and they can double check all connections on your account are closed. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

It is also worth making sure your email account and Facebook are secure as anyone with access to either of those could also access your account. 

Peter
Spotify Community Mentor and Troubleshooter

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