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spotify family invite bug

spotify family invite bug

I don't know why, my brother was kicked out of the family account and now every time I try to invite him again spotify gives me the same error (3. ops, something went wrong) I don't know what to do, I don't want to cancel the subscription and subscribe againe since I just payed this month. Thanks for your help

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1 Reply

Hey @loto96,

 

Please tell him to reach out to Support so they can manually confirm that he still resides at the same address.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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