Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hey on my ps3 i have a ton of songs i've saved but i can seem to find them on my mobile and computer is there anyway that i can have them transfered without having to find them all again? (not premium user)
how can I clear my SOngsd list on android Spotify App
Hi, I’ve been having trouble this week because someone has accessed my Spotify account without my permission. The person is from Turkey, which is weird because I live in the Philippines.(South East Asia). I’ve changed my password 3 times already, dis...
I updated my credit card and logged back in to find my playlist have gone? Does anybody know how to find them??
How do i add a family member who signed up with facebook and doesn't have an email account?
Ola, meu nome e Tiago e utilizo o Spotify do Brasil porem esta dando problema na renovacao: toda vez que tento fazer a renovacao com o meu cartao de credito aparece "Falha no pagamento. Tente novamente ou use outra forma de pagamento." sendo que ja u...
My card is on file with you guys but my wife made the account. She doesn’t remember the email she signed up with neither the login to Spotify. I am trying to cancel my account if possible so that I may set up a new account. I can’t make a new account...
Hi guys,my problem: I am student in the US but have only 3 weeks left here before going back to Germany, my country of residence. I registered for Spotify and had a trial of one week for free. Now, I would like to continue using Spotify Premium but I...
I let someone connect their sonas sound system to my spotify and since I've let them use my spotify they are able to use my spotify account without me knowing and it stops what ever I'm playing on my spotify account on my phone! Drives me insane as I...
I was initially logged in using a family members account on my iPhone but have since deleted the Spotify app and then reinstalled and created my own account. The family member has now updated to premium for family and invited me but when I accept the...
)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox wifi HelpD...
why can't I choose an username when i register? After I completed the registration for my girlfriend, the username was some random letters and numbers. I did not register with facebook. I used a normal e mail.
I have another account linked with my fb but i have my main apotify account and when i try to link this account says error
)0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688 )0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox ...
Hi. I have an Spotify account with premium But i cant get in. I have no idea what the pasword or username is, and no idea what email i have used. And i want to remove my card from that account so i dont pay for an account i dont use. I’ll rather make...
Ich kann die EInladung als Family Prime Mitglied nicht annehmen. Wenn ich auf den Link klicke leitet es mich weiter zu einer Seite an welcher ich Name und Adresse eingeben soll. Nach abschicken dessen, wird ein roter Kasten angezeigt ,,Hoppla da ist ...
Se estan combrando 18.90 de mi tarjeta de credito de una ceunta que no recuerdo los datos para poder ingresar este es el recibo que me viene en mi cuenta de credito CONS Spotify P0458
I have been a Spotify Premium customer for some time on a monthly payment account. I recently paid the $99 to get a full year of Spotify Premium, but my account information on their Spotify web site continues to show me as a monthly customer. I'm inf...
I tried using all the steps from previous similar problems posted but i still can't figure it out. I switched banks and updated my new card payment, I see that it went through, but my account says spotify free still. My playlists are still there, so ...
i own a personal premium account and i've been invited from my wife to share his family account so i want to unsiscribe my premium one. How can i manage this ?