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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1580 Views
  • 0 replies
  • 7 likes
  • Security
  • 1580 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445716 Views
  • 970 replies
  • 108 likes
  • Account
  • 445716 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198969 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198969 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108235 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108235 Views
  • 70 replies
  • 11 likes

Premium family failure

Im subscribed with the family premium for sometime already, i invited my wife and my brother but questions bout address wont allow they to redeem, i tried editing my profile but i cant...

  • Newbie
  • Im subscribed with the family premium for sometime already, i invited my wife and my brother but questions bout address wont allow they to redeem, i tried editing my profile but i cant... 
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Problema em pagamento com cartao de credito na conta premium

Boa tarde, estou tendo problema para pagar meu Spotify Premium. Ja sou cliente antiga, porem, nao estou conseguindo efetuar o pagamento pelo meu cartao de credito., sendo q ele tem limite e esta liberado. a unica forma de pagamento e com cartao de cr...

  • Newbie
  • Boa tarde, estou tendo problema para pagar meu Spotify Premium.   Ja sou cliente antiga, porem, nao estou conseguindo efetuar o pagamento pelo meu cartao de credito., sendo q ele tem limite e ...
  • 293 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 293 Views
  • 0 replies
  • 0 likes

Connected to Facebook, doesn't show my profile pic

I connected my Spotify account to Facebook one. My real name shows now and I can find my Facebook friends here but my profile pic didn't change. On Spotify website it is changed but on mobile app and PC app it isn't.

  • Newbie
  • I connected my Spotify account to Facebook one. My real name shows now and I can find my Facebook friends here but my profile pic didn't change. On Spotify website it is changed but on mobile app and...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

having Premium Family but cant Invite someone

Hi I have a premium family account - but I I click to premium family there is just a block page. What i need to do that i get the window to invite my family members?

  • Newbie
  • Hi I have a premium family account - but I I click to premium family there is just a block page.   What i need to do that i get the window to invite my family members?
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

family account connecting with app

My son has applied the email on his smartphone as a family member but on the app he has no premium ? How do I connect the app with the premium family membership?

  • Gig Goer
  • My son has applied the email on his smartphone as a family member but on the app he has no premium ? How do I connect the app with the premium family membership?
  • 255 Views
  • 0 replies
  • 0 likes
  • Account
  • 255 Views
  • 0 replies
  • 0 likes

Someone else is using my account

Good morning, I have an issue with my account. There is another computer using my account, and even when I choose to sign out from everywhere, this computer is still connected. What can I do? Thx

  • Visitor
  • Good morning, I have an issue with my account.   There is another computer using my account, and even when I choose to sign out from everywhere, this computer is still connected.   What...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

I deleted my Facebook

I really wish i could see my 2017 but i cant get access to my account ))): (im still logged into pc and android aplications)

  • Newbie
  • I really wish i could see my 2017 but i cant get access to my account ))): (im still logged into pc and android aplications)
  • 151 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 151 Views
  • 0 replies
  • 0 likes

Superuser Contribution Account trouble

I've logged out of my Spotify and can't remember my password. I can't reset it as I believe my account is linked to an old email. I have 2 Spotify accounts. 1 premium account which I'm talking about, and 1 old free account. What is the best option fo...

  • Casual Listener
  • I've logged out of my Spotify and can't remember my password. I can't reset it as I believe my account is linked to an old email. I have 2 Spotify accounts. 1 premium account which I'm talking about,...
  • MaryS
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
  • 249 Views
  • 1 replies
  • 0 likes

Forgotten information

I created a Spotify premium account and it somehow logged me out. I can't remember the username or email so I can't log in, but I don't want to be paying for an account I can't use. Please help

  • Newbie
  • I created a Spotify premium account and it somehow logged me out. I can't remember the username or email so I can't log in, but I don't want to be paying for an account I can't use. Please help 
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

[Family] Allow Family Members with a different Address

Hi I need some help please on adding my family to premium. I've logged in however when I press to button to add member of the family the screen says white and doesn't give me any options, please can someone point in the the right direction many thank...

  • Newbie
  • Hi I need some help please on adding my family to premium. I've logged in however when I press to button to add member of the family the screen says white and doesn't give me any options, please can ...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

kredi kartimdan para cekildi ve premiuma gecemedim

Premium olabilmek icin bir haftalik deneme suresi aldim. 1 hafta sonra premium olmak icin kredi karti ile denedim ama olmadi. Baska bir kredi karti ile denedim yine olmadi. 2. deneyisimde oldu ama bu sefer 3 kere para cekti ve hala premium degilim gi...

  • Casual Listener
  • Premium olabilmek icin bir haftalik deneme suresi aldim. 1 hafta sonra premium olmak icin kredi karti ile denedim ama olmadi. Baska bir kredi karti ile denedim yine olmadi. 2. deneyisimde oldu ama bu...
  • 296 Views
  • 0 replies
  • 2 likes
  • Account
  • 296 Views
  • 0 replies
  • 2 likes

I just got a new phone and it's not letting me in my Spotify account and I already paid my premium a

I just got a new phone and it's not letting me connect to my Spotify account and my premium is already been paid now what do I do now I cannot get in all my music is in my Spotify account

  • Newbie
  • I just got a new phone and it's not letting me connect to my Spotify account and my premium is already been paid now what do I do now I cannot get in all my music is in my Spotify account
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Facebook login

Hi there, on Friday night (2nd December) I logged into my Spotify account from a stranger's browser on a computer. I did not log out. At many points on Saturday 3rd December, I received notifications from Facebook that someone had logged into my Face...

  • Casual Listener
  •  Hi there, on Friday night (2nd December) I logged into my Spotify account from a stranger's browser on a computer. I did not log out. At many points on Saturday 3rd December, I received notific...
  • IguanaSetup
  • Community Legend
  • 524 Views
  • 3 replies
  • 0 likes
  • 524 Views
  • 3 replies
  • 0 likes

Problemi di accesso

Buongiorno,da due mesi pago l'abbonamento a PREMIUM FAMILY ma questo mese i miei family members non riescono ad entrare

  • Newbie
  • Buongiorno,da due mesi pago l'abbonamento a PREMIUM FAMILY ma questo mese i miei family members non riescono ad entrare
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Can't find playlist I deleted from the recover playlist site

So. I can't find playlist I deleted from the recovery site. I am 100% sure I'm on the right account etc. Please help!!

  • Newbie
  • So. I can't find playlist I deleted from the recovery site. I am 100% sure I'm on the right account etc. Please help!!
  • 312 Views
  • 0 replies
  • 1 likes
  • Account
  • 312 Views
  • 0 replies
  • 1 likes

Moved from UK to Canada, can’t change country

I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Euro. I just want to switch my account over to Canada....

  • Casual Listener
  • I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Eur...
  • teejaroo
  • Newbie
  • 385 Views
  • 2 replies
  • 0 likes
  • Account
  • 385 Views
  • 2 replies
  • 0 likes

Someone changed my spotify email and password?

Good afternoon spotify. Somone changed my password and email this week and i did not touch a thing on my account seetings for over a year. I just got premium last month. Here is the email I got. PLEASE HELP Hello, Spotify here. We wanted to let you k...

  • Newbie
  • Good afternoon spotify. Somone changed my password and email this week and i did not touch a thing on my account seetings for over a year. I just got premium last month. Here is the email I got. &n...
  • Maxim
  • Spotify Star
  • 1792 Views
  • 1 replies
  • 0 likes
  • Security
  • 1792 Views
  • 1 replies
  • 0 likes

account and email wierdness

I created my spotfy account with my email address and then linked my facebook - a few years ago. All is fine no problem However, at the end of the month, my email was not recognised or password, but I can log in with facebook, and I have my playlists...

  • Newbie
  • I created my spotfy account with my email address and then linked my facebook - a few years ago.  All is fine no problem   However, at the end of the month, my email was not recognised or...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Got charged twice.

How can i talk with or email someone from Spotify!!?? Idk how or who is using my bank info. I got billed twice for 9.99 And it says to log in with ur emails incase it's from any of them. I did and it doesn't show that i have another Spotify acct. I n...

  • Newbie
  • How can i talk with or email someone from Spotify!!?? Idk how or who is using my bank info. I got billed twice for 9.99 And it says to log in with ur emails incase it's from any of them. I did and it...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
  • 161 Views
  • 0 replies
  • 0 likes

Spotify y Facebook

Hola, Hace ya un tiempo elimine definitivamente mi cuenta de Facebook y olvide que mi cuenta de Spotify estaba conectada a la misma, por ende ya no puedo iniciar sesion, lo cual es logico. Mi problema es que no me deja utilizar el email anterior para...

  • Visitor
  • Hola,   Hace ya un tiempo elimine definitivamente mi cuenta de Facebook y olvide que mi cuenta de Spotify estaba conectada a la misma, por ende ya no puedo iniciar sesion, lo cual es logico.&n...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes