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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1770 Views
  • 0 replies
  • 8 likes
  • Security
  • 1770 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448204 Views
  • 970 replies
  • 108 likes
  • Account
  • 448204 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199474 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199474 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108594 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108594 Views
  • 72 replies
  • 11 likes

Solved!! Account email change

How can I update my email address to my hotmail one? When I try I get the email address taken message, because I have a premium and free account. The free one is registered to my hotmail address, the premium to my gmail account. I want to change the ...

  • Newbie
  • How can I update my email address to my hotmail one? When I try I get the email address taken message, because I have a premium and free account. The free one is registered to my hotmail address, the...
  • Wesli
  • Newbie
  • 396 Views
  • 2 replies
  • 0 likes
  • Account
  • 396 Views
  • 2 replies
  • 0 likes

hacked account

Hi, my other spotify account was hacked and I can not change the passoword because they changed the email that the account was linked to. Can you please help my get my account back with my email and change the passoword? Please let me know, thank you...

  • Newbie
  • Hi, my other spotify account was hacked and I can not change the passoword because they changed the email that the account was linked to. Can you please help my get my account back with my email and ...
  • IguanaSetup
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Account hacked

Can anyone help? Someone somehow logged into my account and changed the email address and password. So now I can't log in anymore or make any changes to change it back. And since Spotify is off for the weekend or something no help yet from them. Than...

  • Casual Listener
  • Can anyone help?    Someone somehow logged into my account and changed the email address and password. So now I can't log in anymore or make any changes to change it back. And since Spoti...
  • IguanaSetup
  • Community Legend
  • 420 Views
  • 3 replies
  • 0 likes
  • 420 Views
  • 3 replies
  • 0 likes

Redirect loop

I made a post about a month ago how I cannot log in on my mobile app with my iPhone 6s Plus when I try to log in with Facebook as it says "Invalid username or password, have I signed up for Spotify?". When I try to access my account on the website it...

  • Casual Listener
  • I made a post about a month ago how I cannot log in on my mobile app with my iPhone 6s Plus when I try to log in with Facebook as it says "Invalid username or password, have I signed up for Spotify?"...
  • 518 Views
  • 0 replies
  • 0 likes
  • Login
  • 518 Views
  • 0 replies
  • 0 likes

Account hacked

My account has been hacked by another user. All of my playlist and music from the past 3 years has been deleted and new playlist of music I don't listen to have been added. I was wondering if there was a way I could restore all my playlist one of whi...

  • Newbie
  • My account has been hacked by another user. All of my playlist and music from the past 3 years has been deleted and new playlist of music I don't listen to have been added. I was wondering if there w...
  • user-removed
  • Not applicable
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

My account

My name is Shannon Beazell and I've had spotify premium for a couple years now. I can't seem to access my account because it's connected to my old email account (REDACTED BY ROCKSTAR) and old Facebook that I had. I don't want to get billed each month...

  • Newbie
  • My name is Shannon Beazell and I've had spotify premium for a couple years now. I can't seem to access my account because it's connected to my old email account (REDACTED BY ROCKSTAR) and old Fa...
  • 196 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 196 Views
  • 0 replies
  • 0 likes

Problem to into in the familiar plan

I can not get into the family plan by not knowing the host information of the account, in this case, my mother. I have her account, but there, the information I need (street and number) does not appear. Where can I get these information? Given that I...

  • Newbie
  • I can not get into the family plan by not knowing the host information of the account, in this case, my mother. I have her account, but there, the information I need (street and number) does not appe...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Unfortunately, we do not have enough data about how you listened this year (2017 Wrapped)

Helpppp, I've been trying for two days to get this to work, and I can't figure it out. I've tried the whole redditt fix, with the code but I'm not too sure on how or where to actually paste the code? After I open up the window, and right click it doe...

  • Casual Listener
  • Helpppp, I've been trying for two days to get this to work, and I can't figure it out. I've tried the whole redditt fix, with the code but I'm not too sure on how or where to actually paste the code?...
  • 1230 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1230 Views
  • 0 replies
  • 0 likes

Encerrar

Quero encerrar minha conta, sigo todos os passos, porem quendo envio o link para o e mail nunca recebo. Preciso desativar essas conta.Obs: minha conta foi criada pelo Facebook, ja alterei o e-mail no Facebook e mesmo assim nao muda no SpotifyMe ajude...

  • Visitor
  • Quero encerrar minha conta, sigo todos os passos, porem quendo envio o link para o e mail nunca recebo. Preciso desativar essas conta. Obs: minha conta foi criada pelo Facebook, ja alterei o e-mail ...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

change the email on my account to an old spotify facebook linked account

Hi I want to change the email on my account to the main one i use but i've registered it with spotify in the past and its linked to facebook. When I try and do it, i get the error "email already used". How can i change it to this and not use facebook...

  • Newbie
  • Hi I want to change the email on my account to the main one i use but i've registered it with spotify in the past and its linked to facebook.  When I try and do it, i get the error "email alread...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Log in

Why can i not log in my acc. It says “ Log in Failed: you can only use Spotify abroad for 14 days” pls help

  • Newbie
  • Why can i not log in my acc. It says “ Log in Failed: you can only use Spotify abroad for 14 days” pls help
  • user-removed
  • Not applicable
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Switch from premium to free

I'm trying to cancel my premium and use the free version. It won't let me. Every time I go to the app it says there's a problem with my payment so my account is on pause. I click on cancel subscription and it says an error . So unless you pay you can...

  • Casual Listener
  • I'm trying to cancel my premium and use the free version. It won't let me.   Every time I go to the app it says there's a problem with my payment so my account is on pause. I click on cancel s...
  • user-removed
  • Not applicable
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Can't login to my account

Today the phone app asked me to re enter my username and password which I did, but it still didn't let me access my account. I tried on my phone, computer, and desktop on multiple web browsers. I know my login is correct because when I enter it compa...

  • Newbie
  • Today the phone app asked me to re enter my username and password which I did, but it still didn't let me access my account. I tried on my phone, computer, and desktop on multiple web browsers. I kno...
  • user-removed
  • Not applicable
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Won't let me log in

When I try to click the button 'Log in to Facebook' on the desktop windows app It doesn't respond to my click so i've tried using the email and password way to see if that worked and it still didn't, i've also tried reinstalling and everything else t...

  • Casual Listener
  • When I try to click the button 'Log in to Facebook' on the desktop windows app It doesn't respond to my click so i've tried using the email and password way to see if that worked and it still didn't,...
  • user-removed
  • Not applicable
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Can't log in

Can't log in. And password reset is not sending me an email. 

  • Casual Listener
  • Can't log in. And password reset is not sending me an email. 
  • Sakamur1
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

i created a new account and conneted to facebook and now i cant log ind to my old-facebook account

it starts with my spotify was conneted to my facebook (i made it from facebook) the account was kinda bug so i wanted to make a new account to see if it was bugg aswell so i did and accidentally conneted to my facebook. and now i cant log into my old...

  • Casual Listener
  • it starts with my spotify was conneted to my facebook (i made it from facebook) the account was kinda bug so i wanted to make a new account  to see if it was bugg aswell so i did and a...
  • 292 Views
  • 0 replies
  • 1 likes
  • Login
  • 292 Views
  • 0 replies
  • 1 likes

Move playlists from one account to other

I want to change my account but i dont want to lose all my playlist, its possible to move all this playlist from one account to another???

  • Visitor
  • I want to change my account but i dont want to lose all my playlist, its possible to move all this playlist from one account to another???
  • 201 Views
  • 0 replies
  • 0 likes
  • Account
  • 201 Views
  • 0 replies
  • 0 likes

Hello

I bought a spotify card at the store, I install the card at home and redeem my card and now he does not say in your country the code

  • Newbie
  • I bought a spotify card at the store, I install the card at home and redeem my card and now he does not say in your country the code
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

familie acount

wanneer ik muziek luister en mijn dochter zet ook haar spotify aan komt mijn muziek op haar telefoon hoe kan dat

  • Newbie
  • wanneer ik muziek luister en mijn dochter zet ook haar spotify aan komt mijn muziek op haar telefoon hoe kan dat
  • 172 Views
  • 0 replies
  • 0 likes
  • Account
  • 172 Views
  • 0 replies
  • 0 likes