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Annual payment done before upgrading to family

Annual payment done before upgrading to family

Hi

I recently paid my premium account for one year in advance and then upgraded to family premium family. I hope spotify will only charge the difference?  

Regards Martin

Reply
3 Replies

Hey @macksign,

 

When you upgrade your subscription from regular Premium to Premium for Family, any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward. You can review your renewal date on the subscription page.

MaximSpotify Star
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Hello,

 

I´ve done an annual premium year payment before upgrading to Family and I shall not send invitations now.

 

When I click in Family plan to add my family it show a blank page. 

 

Who shall I contact to check this issue?

@albertfsarmento,

 

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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