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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293992 Views

529 replies

34 likes

Account
Free
  • 293992 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13748 Views

6 replies

11 likes

Security
  • 13748 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542114 Views

990 replies

115 likes

Account
  • 542114 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129773 Views

74 replies

12 likes

Account
Login
Premium
  • 129773 Views
  • 74 replies
  • 12 likes

Annual payment done before upgrading to family

Hi I recently paid my premium account for one year in advance and then upgraded to family premium family. I hope spotify will only charge the difference? Regards Martin

Casual Listener

Hi I recently paid my premium account for one year in advance and then upgraded to family premium family. I hope spotify will only charge the difference?   Regards Martin

Maxim

Spotify Star

552 Views

3 replies

0 likes

Account
Premium
  • 552 Views
  • 3 replies
  • 0 likes

My wrapped 2017

Awwww. My Wrapped is not right! I know what i listen to and didnt. It's wrong It have stuff from 2016... Feels like its just the old list but slightly updated. unfortunate, i was very excited...

Newbie

Awwww. My Wrapped is not right! 😞 I know what i listen to and didnt. It's wrong It have stuff from 2016... Feels like its just the old list but slightly updated. unfortunate, i was very ex...

Jesekki

Casual Listener

33670 Views

5 replies

1 likes

Account
  • 33670 Views
  • 5 replies
  • 1 likes

My daughter gets no password reset email...???!?

Hey there,i have a problem. Today i bought a family account and i wanted to add my daughter account, but she forgot her password. Therefore we wanted to reset the password, but she gets no email with a reset link in it. :?We tried it several times bu...

Newbie

Hey there, i have a problem. Today i bought a family account and i wanted to add my daughter account, but she forgot her password. Therefore we wanted to reset the password, but she gets no ema...

309 Views

0 replies

0 likes

Login
Security
  • 309 Views
  • 0 replies
  • 0 likes

En pysty poistamaan tilia

Olen yrittanyt poistaa Facebook tilin . Se meni vahingossa lukkoon, samoin instagram ja Spotify koska ne ovat liitettyna facebookiin. Laitoin viestia Facebook tiimille etta poistavat minun tunnukseni koska varmenne koodi menee vanhaan puhelimeen . La...

Casual Listener

Olen yrittanyt poistaa Facebook tilin  . Se meni vahingossa lukkoon, samoin instagram ja Spotify koska ne ovat liitettyna facebookiin. Laitoin viestia Facebook tiimille etta poistavat minun tun...

VonR12

Casual Listener

490 Views

1 replies

0 likes

Account
  • 490 Views
  • 1 replies
  • 0 likes

Still charged after cancelling subscription

I got the three-month premium for 99 cents. The day before it was supposed to end I canceled and I got a confirmation email confirming that I had canceled. Then today I looked at my bank account and I have been charged 10 dollars for another month of...

Newbie

I got the three-month premium for 99 cents. The day before it was supposed to end I canceled and I got a confirmation email confirming that I had canceled. Then today I looked at my bank account and ...

Sam1971

Casual Listener

3549 Views

5 replies

3 likes

Premium
Subscription
  • 3549 Views
  • 5 replies
  • 3 likes

Changed family account admin to unknown

I have a family account and used to admin the accounts for my family, however now when I login I cannot do any admin - I am asked to contact the admin of the account. Is there anyone who can tell me who to contact to find out a) who changed the admin...

Newbie

I have a family account and used to admin the accounts for my family, however now when I login I cannot do any admin - I am asked to contact the admin of the account. Is there anyone who can tell me ...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

PlayStation will not let me listen to music

I have my account linked to my old PlayStation 3 account that I no longer have so now it will not let me connect to my new PlayStation 4

Newbie

I have my account linked to my old PlayStation 3 account that I no longer have so now it will not let me connect to my new PlayStation 4

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Invalid code\

Unfortunately this Premium code does not seem to be valid. Try again or contact customer service. \Getting this error code. I tried to redeem the gift and it kept me in the free subscription. I went back and tried to redeem it again and now it won't ...

Regular

Unfortunately this Premium code does not seem to be valid. Try again or contact customer service. \Getting this error code. I tried to redeem the gift and it kept me in the free subscription. I went ...

EthanS1

Community Legend

1557 Views

9 replies

0 likes

  • 1557 Views
  • 9 replies
  • 0 likes

Payment problems

Hey I have put my card in so I can sign for the student premium account and I closed the app by mistake my card has been charged but its still saying I'm not premium Any one have any ideas

Newbie

Hey I have put my card in so I can sign for the student premium account and I closed the app by mistake my card has been charged but its still saying I'm not premium  Any one have any ideas

EthanS1

Community Legend

279 Views

2 replies

0 likes

  • 279 Views
  • 2 replies
  • 0 likes

Traveling location

I changed my location on Spotify to the place I currently am but it still says that I can't login as my 14 days of traveling are over. Please help

Newbie

I changed my location on Spotify to the place I currently am but it still says that I can't login as my 14 days of traveling are over. Please help

211 Views

0 replies

0 likes

  • 211 Views
  • 0 replies
  • 0 likes

Upgrade from 99p Promotion

I started the 99p promotion and tried to link it to my Amazon Echo Plus. The account linked ok, but Alexa says a premium account is required. I then signed up for Family Spotify. Cancelled my 3 Month PayPal prepayments. Tried inviting my Family, but ...

Newbie

I started the 99p promotion and tried to link it to my Amazon Echo Plus. The account linked ok, but Alexa says a premium account is required. I then signed up for Family Spotify. Cancelled my 3 Month...

279 Views

0 replies

0 likes

Account
  • 279 Views
  • 0 replies
  • 0 likes

Activatie kpn werkt niet

Beste,Gister een mailtje gekregen van kpn met de activatie voor spotify .maar helaas krijg ik de heletijd dit bericht.Wie weet hoelang dit gaat duren en of er misschiem iets amders aan de hand is

Newbie

Beste, Gister een mailtje gekregen van kpn met de activatie voor spotify .maar helaas krijg ik de heletijd dit bericht. Wie weet hoelang dit gaat duren en of er misschiem iets amders aan de hand is...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Change of two mail adresses in two accounts

Hi, quite a while ago I got Spotify Family. Unfortunately, however, I am using my wife's account and vice versa with all our playlists an so on. Is it possible you change the two mail adresses of the linked accounts? It's only the mail adress which I...

Newbie

Hi, quite a while ago I got Spotify Family. Unfortunately, however, I am using my wife's account and vice versa with all our playlists an so on.  Is it possible you change the two mail adresses...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Military Discount for Premium subscription?

I currently receive the student discount for my premium subscription. I would like to buy my boyfriend a gift subscription as well. He is a U.S. Army veteran. Is there a military discount available for the premium subscriptions?

Visitor

I currently receive the student discount for my premium subscription. I would like to buy my boyfriend a gift subscription as well. He is a U.S. Army veteran. Is there a military discount available f...

AndySiththisakd

Casual Listener

112409 Views

17 replies

71 likes

Premium
  • 112409 Views
  • 17 replies
  • 71 likes

Mirror my account

For Spotify techs. I need to mirror my account in order to add it to Playstation network. My current Spotify account is associated with someone elses PSN account.

Newbie

For Spotify techs. I need to mirror my account in order to add it to Playstation network. My current Spotify account is associated with someone elses PSN account.

403 Views

0 replies

0 likes

Account
  • 403 Views
  • 0 replies
  • 0 likes

Finishing account setup

Hi.I want to create a pw. I do receive a mail to create pw, but when i click the button it sends me a new mail to create a pw, and a gain and again...

Newbie

Hi. I want to create a pw. I do receive a mail to create pw, but when i click the button it sends me a new mail to create a pw, and a gain and again...

296 Views

0 replies

0 likes

Account
  • 296 Views
  • 0 replies
  • 0 likes

Spotify Premium through Rogers

Paying for Spotify Premium through Rogers but have been unable to activate Spotify account.

Newbie

Paying for Spotify Premium through Rogers but have been unable to activate Spotify account.

Maxim

Spotify Star

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Unable to add family member

I have created a premium family account. But when I enter family member's email address, I am getting an error message stating 'Please match the requested format'. I don't know what is the requested format. My family members account end with @gmail.c...

Newbie

I have created a premium family account.  But when I enter family member's email address, I am getting an error message stating 'Please match the requested format'.  I don't know what is th...

Maxim

Spotify Star

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

account

I dont know my username or password but I want to cancel my account

Newbie

I dont know my username or password but I want to cancel my account

Maxim

Spotify Star

265 Views

1 replies

0 likes

Account
  • 265 Views
  • 1 replies
  • 0 likes