spotify payment

[gcanastacio25]

Bakit poh hindi ako makapag subscribe sa spotify premium? Ang gamit ko poh Mode of payment ung smart number ko. Hindi poh agad pinaprocess ung pin code para sa Spotify premium.. please help poh.

[FabianS_Bogota]

Hey @gcanastacio25, welcome to the Spotify Community!

Hope you don't mind if we reply in English. If you're having troubles with your payments, the best thing to do is get in contact with our Accounts team. They'll be able to check what's going on. 

You can reach them on Twitter or Facebook at @SpotifyCares, or via email here.

Let us know how it goes 🙂