two accounts .

[biggi]

Yesterday I bought spotify premium to my account. but sometimes when I log on to the website I'm Gets logged into a different account with 10 numbers as names. I missed that yesterday so I just come in to the other account and bought 2 months premium there. but today when I would use spotify on my real account, I still just free :(. I have never created this strange account but i read today it may be an account created on fb. so I connected the fb with my real account. But since I did that so I have never been logged into the other account with 10 numbers again. So how I access that strange account  I just bought two months premium? I use the " sign in with fb " so I will go on my real account but have not premium on it.

[Peter__]

Hey! Welcome to the community 🙂

Sounds like you do have two accounts, the one with the numerical username is definitely a Facebook created account, I'm not sure about the details of your other account. 

If your Premium is on the wrong account, get in touch with the customer services team directly using the online contact form and they should be able to get it swapped over to the correct account for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.