Help Wizard

Step 1




For some reason all my ads are in Portuguese and addressed at a Brazilian audience. I do not have any language filters set to Portuguese. I live in the US. My VPN is set to the US when I use it. Why in the world is this happening? I don't really care bc it's better than the English ads but I'd like to know why. 

1 Reply

Hello @casishermsmile,

It could be because the vpn makes it unable for Spotify to locate exactly where you are so it decides to play Portuguese ads. Try logging in and out. This has happened before to others and logging out seemed to do the trick. Hope this helps.

If this was the solution please click "Accept Solution".

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