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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194839 Views

131 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

536151 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439768 Views

565 replies

37 likes

Account
Free
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Superuser Contribution My account won't update to premium

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from the application and then login but there is no resu...

Newbie

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from ...

Melody

Spotify

481 Views

1 replies

0 likes

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Solved!! Login failed in android app.

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my account on both devices but was unable to assumed it was a ...

Casual Listener

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my acco...

elialitem

Newbie

6119 Views

3 replies

1 likes

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Samsung Galaxy phones with installed spotify cannot receive messages from other Samsung phones

I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one post online that suggested removing spotify from my...

Newbie

I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one ...

465 Views

0 replies

0 likes

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Canciones que desaparecen

Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan.Donde las puedo encontrar?

Newbie

Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan. Donde las puedo encontrar? 

474 Views

0 replies

0 likes

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Screen stays black

Ive got the Samsung Galaxy Note 8I've uninstalled and reinstalledEverything's updatedNo viruses found When I try to open the Spotify app it does nothing.screen goes blank; my home and back buttons are there and sometimes I'm able to see the "HOME - B...

Newbie

Ive got the Samsung Galaxy Note 8 I've uninstalled and reinstalled Everything's updated No viruses found   When I try to open the Spotify app it does nothing.screen goes blank; my home...

4thYesFL

Casual Listener

744 Views

1 replies

0 likes

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Downloads not working

I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour. This hasn't happened before. WiFi signal is very stro...

Visitor

I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour.&nb...

530 Views

0 replies

0 likes

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Cant see track info on android

Since yesterday i cant see any track info the letters just turned black. idk what to do My phone is a mi6,i think its a MIUI problem..

Newbie

Since yesterday i cant see any track info the letters just turned black. idk what to do 😐   My phone is a mi6,i think its a MIUI problem..

291 Views

0 replies

0 likes

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PERDIDA DE DESCARGAS Y SESION SALIENDOSE CONTINUAMENTE

Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi telefono algunas veces durante el dia y resulta ser qu...

Newbie

Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi tel...

406 Views

0 replies

0 likes

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Spotify connect without a charger plugged in and device locked

Hello,I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)?The problem is that when I connect to a device and it is unlocked, I can pause and play a song just fine, but...

Casual Listener

Hello, I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)? The problem is that when I connect to a device an...

21z5veld

Casual Listener

1363 Views

2 replies

0 likes

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Superuser Contribution Says 3 devices but doesnt work

Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening

Newbie

Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening

ZullyB

Roadie

483 Views

1 replies

0 likes

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Statusleiste zeigt keine Spotify Benachrichtigung an

Hallo Zusammen,und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück Buttons. Das fehlt bei meinen Huawei. Nun meine Frage...

Casual Listener

Hallo Zusammen, und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück ...

Marc3l

Newbie

25917 Views

4 replies

1 likes

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Downloading songs

Ill save a song but it wont save and download on to spotify unless i go on data

Newbie

Ill save a song but it wont save and download on to spotify unless i go on data

364 Views

0 replies

0 likes

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Spotify not connecting to google assistant

Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url: https://clients3.google.com/cast/auth/3p/done?status=error...

Casual Listener

Hey,  For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url:&...

657 Views

0 replies

0 likes

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Can't find podcasts tab or unplayed podcasts after upgrade

So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?

Casual Listener

So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?

lunari

Casual Listener

778 Views

1 replies

1 likes

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No more shuffle?

So I updated my spotify and I can't find a shuffle button anywhere. It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in the exact same order, even if I skip the song. I know I hav...

Newbie

So I updated my spotify and I can't find a shuffle button anywhere.  It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in th...

brookelynn557

Casual Listener

1122 Views

1 replies

0 likes

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Spotify connect not working on denon avr x3000

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify premium, wich I have (well I have family) but it u...

Casual Listener

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify...

rjej123

Casual Listener

2490 Views

2 replies

0 likes

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Superuser Contribution Spotify Run's very slow on Moto G5

The Spotify app run's very slowly on my Moto G5.When i listen to music on my Desktop and try to change the Song on my phone the app reacts very slowly. Can anyone help me please ?

Casual Listener

The Spotify app run's very slowly on my Moto G5. When i listen to music on my Desktop and try to change the Song on my phone the app reacts very slowly.  Can anyone help me please ?   🙂

logitkot

Casual Listener

922 Views

2 replies

0 likes

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Solved!! Download Spotify on new Android

New Android phone, have an existing Spotify subscription which I want to transfer from my Iphone. Can't locate the Spotify app on Playstore & when accessing via website, I'm told it's not available to download in my country. I live in Jersey, Channel...

Newbie

New Android phone, have an existing Spotify subscription which I want to transfer from my Iphone. Can't locate the Spotify app on Playstore & when accessing via website, I'm told it's not availab...

Joe

Community Legend

1076 Views

1 replies

0 likes

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Nokia 3 Android

Hi! I recently owned a nokia 3 with Android 7.1.1, the good thing about this phone is the option tha let me use my SD memory card as internal memory, so i can download apps and use the memory in the SD card. To do that, i have to format the SD card, ...

Casual Listener

Hi! I recently owned a nokia 3 with Android 7.1.1, the good thing about this phone is the option tha let me use my SD memory card as internal memory, so i can download apps and use the memory in the ...

Joe

Community Legend

1258 Views

1 replies

0 likes

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