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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7400 Views

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For some reason every time I start the app it takes forever to use the search function.

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times also.

Newbie

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times al...

ajburt12

Newbie

333 Views

1 replies

0 likes

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Halp, cant log in

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log back in it says that im not online and when i hit con...

Casual Listener

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log ba...

Nico

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
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Sponsored message problem

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

Newbie

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

441 Views

0 replies

0 likes

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Music failing when switched manually.

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end or when I advance the song in the time bar. It happened after my device upgraded to Android 8 (moto x4). My friend is having the same problem on...

Regular

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end  or when I advance the song in the time bar. It happened after my device upgraded to And...

ale_adans

Regular

570 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Tarjeta SD

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not a downloaded album, help please, or should I chang...

Casual Listener

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not...

274 Views

0 replies

0 likes

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Filters

HiIm using an android phone Huawei 9 lite . I have a premium subscription and am trying download some music to my phone .In the past i have done this succesfully ,however it ofter dissapears from my phone , and i also get a message saying " I have fi...

Casual Listener

Hi Im using an android phone Huawei 9 lite . I have a premium subscription and am trying download some music to my phone .In the past i have done this succesfully  ,however it ofter dissap...

fantoniomoura

Regular

4029 Views

3 replies

0 likes

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Ever thought of hiring better coders?

Or pay them better so they can do their jobs, maybe? 

Regular

Or pay them better so they can do their jobs, maybe? 

224 Views

0 replies

1 likes

  • 224 Views
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Moto E4 Plus Almacenamiento en SD

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las carpetas, borrando el cache, desinstalando y reins...

Newbie

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las...

Pollisco

Newbie

1147 Views

2 replies

0 likes

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Spotify icon on android

I can't locate my spotify icon on my android phone. How do I retrieve it?

Newbie

I can't locate my spotify icon on my android phone.  How do I retrieve it?

322 Views

0 replies

0 likes

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Google assistant not playing music

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund. Simply put I can't get music to play with the google assistant. I say something like "play a song by daft punk" the app opens and n...

Newbie

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund.    Simply put I can't get music to play with the google assistant. I...

367 Views

0 replies

0 likes

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Superuser Contribution Comment supprimer une connexion ?

Bonjour, Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareils et la musique change sans que j'intervienne, passe a la su...

Newbie

Bonjour,   Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareil...

7815 Views

0 replies

25 likes

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  • 25 likes

Lg Android: music stops when exiting app

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work.

Newbie

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work. 

267 Views

0 replies

0 likes

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Solved!! Musica trava com 1 segundo e depois volta.

Sempre que coloco uma musica no smartphone (Moto Z2 Force, Android Oreo) e ela chega no primeiro segundo acaba dando uma travada e depois volta, reparei que em pouquissimas musicas isso nao ocorre mas e uma entre mil praticamente. Chegou no 1 segundo...

Visitor

Sempre que coloco uma musica no smartphone (Moto Z2 Force, Android Oreo) e ela chega no primeiro segundo acaba dando uma travada e depois volta, reparei que em pouquissimas musicas isso nao ocorre ma...

viniciusramsal

Newbie

8907 Views

15 replies

2 likes

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Add Equalizer in android

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

Newbie

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

625 Views

0 replies

0 likes

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No volume control...

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer. Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone's volume buttons. I also have the same problem using Spotify...

Newbie

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer.   Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone'...

344 Views

0 replies

0 likes

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How Can I Get a Time Capsule Playlist?

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist. Checking timecapsule.spotify.com it always says "Better Luck Next Time" which means Spotify doesn't have enough listening data for this ...

Visitor

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist.   Checking timecapsule.spotify.com it always says "Better Luck Next Time" whic...

715 Views

0 replies

3 likes

Time Capsule
  • 715 Views
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Superuser Contribution Go online to download

I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctly either. I can connect to a speaker but the back, ...

Newbie

I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctl...

Elena

Moderator

1667 Views

6 replies

0 likes

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Voice Search - Pixel

Why does my wife's Pixel have a 'microphone' icon allowing her to voice search and my same phone running the same update of Spotify does not? Anyone know how I can add this? -Thanks

Newbie

Why does my wife's Pixel have a 'microphone' icon allowing her to voice search and my same phone running the same update of Spotify does not?   Anyone know how I can add this?   &nb...

219 Views

0 replies

0 likes

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Spotify Connect is not working

Hello, I'm using Spotify Connect with a Denon X4100W AV-Receiver and in another room with Google Chromecast and with a Yamaha WX-030WH (a network speaker) in the kitchen. When I select one of those devices via smartphone or the Windows appliaction, i...

Casual Listener

Hello,     I'm using Spotify Connect with a Denon X4100W AV-Receiver and in another room with Google Chromecast and with a Yamaha WX-030WH (a network speaker) in the kitchen. &nbsp...

522 Views

0 replies

0 likes

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Spotify app Android keeps crashing

My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds.

Casual Listener

My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds. 

Willypete

Newbie

5498 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes