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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Rarezzz

Visitor

384262 Views

543 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7929 Views

0 replies

7 likes

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Moto E4 Plus Almacenamiento en SD

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las carpetas, borrando el cache, desinstalando y reins...

Newbie

Cuando la instalo la app me aparece la opcion, pero cuando intento descargarlos me da ERROR EN LA DESCARGA y desaparece la opcion de almacenamiento, tengo android 7.1.1, ya intente todo, moviendo las...

Pollisco

Newbie

1167 Views

2 replies

0 likes

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  • 2 replies
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Songs in library disappeared, different ones appeared

When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.

Newbie

When I go to my library all my saved songs are gone and replaced with ones I've never listened to. Also all my recently played songs are songs I never listened to.

phan_times

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
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Spotify pausing constantly

Help! Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsung galaxy 7 with android 7.0. Thanks!

Casual Listener

Help!  Whether i am listening online or offline my songs keep pausing and its driving me nuts! I don't have power saving on and the app is not optimized in the battery settings. I'm using Samsun...

LDPhan

Newbie

657 Views

3 replies

0 likes

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  • 3 replies
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Porque mis descargas se almacenan en la tarjeta sd y en la memoria interna

Cuando instale la aplicacion puse que la musica que descargue se almacene en la tarjeta sd pero cuando voy a almacenamiento en "mi dispositivo" hay 6 GB de espacio utilizado solo de spotify

Newbie

Cuando instale la aplicacion puse que la musica que descargue se almacene en la tarjeta sd pero cuando voy a almacenamiento en "mi dispositivo" hay 6 GB de espacio utilizado solo de spotify 

357 Views

0 replies

0 likes

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Missing Playlist

I've been having issues with logging in for about a month and then once I successfully logged in my playlists are gone. HELP!

Newbie

I've been having issues with logging in for about a month and then once I successfully logged in my playlists are gone.  HELP!

phan_times

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Remote volumen control?

Hi my Tablet is connected to the amp and I use my phone to remote control the Spotify playing music on the tablet. But there is a big problem I can't change the volume remotely of the tablet through my phone. Its grate the future of spotify of remote...

Casual Listener

Hi my Tablet is connected to the amp and I use my phone to remote control the Spotify playing music on the tablet. But there is a big problem I can't change the volume remotely of the tablet through ...

user-removed

Not applicable

1082 Views

5 replies

2 likes

  • 1082 Views
  • 5 replies
  • 2 likes

Can't connect to Chromcast (once again)

hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem? Does annyone know? Reset on chome cast does nothing.

Visitor

hi i keep getting message extern beheer on screen. On my phone it says connecting to chomecast. But it does not connect. Spotify wont connect on my app or on my girlfriends. What is the problem?&nbsp...

387 Views

0 replies

0 likes

  • 387 Views
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  • 0 likes

Superuser Contribution Spotify not open

The application Will not openDelete Android reinstalledProblem continuesWhats wrong?

Newbie

The application Will not open Delete Android reinstalled Problem continues Whats wrong?

ZullyB

Roadie

535 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Se eliminan canciones, se vuelven no disponibles

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan .tengo que sacar el telefono del bolsillo y darle play otras vez . Cada vez ocurre con mas frecuencia

Newbie

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan  .tengo que sacar el telefono del bolsillo y darle play otras vez .  Cada vez ocurre con ...

ZullyB

Roadie

482 Views

1 replies

0 likes

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  • 1 replies
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Downloaded music soft deleted after changing SIM card

Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here. SummaryIf the phone doesn't have connection or is in airplane mode and you c...

Newbie

Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here.   Summary If...

user-removed

Not applicable

3012 Views

2 replies

6 likes

  • 3012 Views
  • 2 replies
  • 6 likes

My app crashes sometimes while listening some songs and also while downloading them.

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know why but the app sometimes while listening to songs i...

Casual Listener

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know w...

Nico

Community Legend

1616 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

ich kann nicht mehr mit Paysafecard bezahlen

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

Casual Listener

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

dieserpaul

Casual Listener

33279 Views

2 replies

10 likes

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  • 2 replies
  • 10 likes

[Android Wear] Spotify keeps "connecting"

So I bought a Huawei Watch 2 Sport, running Android Wear 2.0 I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connection failed. I've tried the following steps: - Clear app data and ca...

Casual Listener

So I bought a Huawei Watch 2 Sport, running Android Wear 2.0    I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connecti...

user-removed

Not applicable

4888 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Anmeldung nicht moeglich - da Spotify auf "offline" gestellt war

Hallo, nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerdings) und staendig die Meldung bekam, dass die Verbindung nicht...

Newbie

Hallo,   nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerding...

Nico

Community Legend

6164 Views

1 replies

1 likes

  • 6164 Views
  • 1 replies
  • 1 likes

Saucy Beats

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense. Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not alone in this issue and therefore has me worried. Has anyone got to...

Regular

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense.    Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not a...

Henlag

Newbie

3862 Views

20 replies

4 likes

  • 3862 Views
  • 20 replies
  • 4 likes

Won't play through wired headphones

When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help

Casual Listener

When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help

LorenzoSetola

Music Fan

8236 Views

5 replies

0 likes

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New update wont allow me to download/play local files to my phone

With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re downloaded my songs from my spotify and all of the onlt...

Casual Listener

With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re down...

722 Views

0 replies

0 likes

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Solved!! spotify doesn`t save to sd card

Hello, on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full". I also emtied the catch and deleted all data...doesn't help...

Newbie

Hello,   on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full...

palacioswa1

Newbie

540681 Views

297 replies

31 likes

  • 540681 Views
  • 297 replies
  • 31 likes

Skip beginning part of song

Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0 Cheers

Newbie

Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0   Cheers

913 Views

0 replies

1 likes

  • 913 Views
  • 0 replies
  • 1 likes

Automatic stop?

Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.

Casual Listener

Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.

Shaun_Yap

Gig Goer

1192 Views

3 replies

0 likes

  • 1192 Views
  • 3 replies
  • 0 likes