Announcements

Help Wizard

Step 1

NEXT STEP

I cannot log in although my username and password are correct

I cannot log in although my username and password are correct

Everytime I try to log in it kicks me out and brings me back to the log in sceen instantly. My password and username are correct... I have tried multiple times I also tried undownloading and redownloading the app put to no avail. I have tried resetting my password and everything on the help page... Please if there is an answer, help!

Reply
2 Replies

Hello @Jessiqwa,

 

This is a known problem at the moment. To see the issue click on this link: https://community.spotify.com/t5/Ongoing-Issues/Can-t-log-into-my-account-on-the-app/idc-p/4410989#M...

 

You can add your personal problem on it if you desire.

 

Hope this helps. Likes are appreciated.

Thank you for the link. But still, the issue persists.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random