Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395831 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for music to add to the playlist, acting like it's empty. ...
I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for mus...
Casual Listener
496 Views
2 replies
0 likes
So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.
So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.
300 Views
0 replies
0 likes
Hi, When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary, Canada! What am I doing wrong? Any help would be appreciated...
Hi, When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary...
Casual Listener
21762 Views
3 replies
1 likes
Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and losing all my playlists? And don't tell me to go to...
Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and ...
488 Views
0 replies
0 likes
Wanted to know if it was possible to simply add the spotify folder from my old phone into my new phone without having to redownload everything?
Wanted to know if it was possible to simply add the spotify folder from my old phone into my new phone without having to redownload everything?
Community Legend
548 Views
1 replies
0 likes
Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term. What I have managed to work out I that it appears to be related to my...
Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term. What I have...
Community Legend
368 Views
1 replies
0 likes
Spotify no longer allows me to change the location of where to store my offilne music library.I recently updated my android device to Oreo and since then I can no longer do this.I have tried various solutions such as reinstalling the app, clearing da...
Spotify no longer allows me to change the location of where to store my offilne music library. I recently updated my android device to Oreo and since then I can no longer do this. I have tried vari...
533 Views
0 replies
0 likes
I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinstalled the app, logged out and logged in. This has b...
I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinst...
Spotify
726 Views
1 replies
0 likes
Hello, i had a trouble in my Spotify account,Some songs automatically skipped by it self less than 1 secondI've tried clearing the data cache and it's not working, so what should I do?
Hello, i had a trouble in my Spotify account, Some songs automatically skipped by it self less than 1 second I've tried clearing the data cache and it's not working, so what should I do?
Spotify
317 Views
1 replies
0 likes
Every time after turning off the engine the android app starts playing the last track. (I do not use Spotify with the car's bluetooth connection). It is very annoying, every time I need to stop the app manually. Please provide me some kind of solutio...
Every time after turning off the engine the android app starts playing the last track. (I do not use Spotify with the car's bluetooth connection). It is very annoying, every time I need to stop the a...
316 Views
0 replies
1 likes
Guten Tag, ich moechte nicht, das Spotify im Sperrbildschirm das Cover anzeigt. ABER ich will dan player mit play/pause beibehalten. Ich habe eine live visualizer app die im sperrbildschirm waehrend der wiedergabe angezeigt werden soll, aber stattdes...
Guten Tag, ich moechte nicht, das Spotify im Sperrbildschirm das Cover anzeigt. ABER ich will dan player mit play/pause beibehalten. Ich habe eine live visualizer app die im sperrbildschirm ...
5257 Views
0 replies
3 likes
Hello, this is my first time in here. I have a lack of space in my Android phone (Moto G3) and wanted to clear the data so I can save space for other apps, but I'm afraid this could clear all my playlists also. Is there any chances for this to happen...
Hello, this is my first time in here. I have a lack of space in my Android phone (Moto G3) and wanted to clear the data so I can save space for other apps, but I'm afraid this could clear all my play...
Casual Listener
82805 Views
3 replies
0 likes
Tenho algumas musicas locais colocadas em playlist do Spotify no meu desktop e tenho dois aparelhos android, em um deles acesso todas as musicas normalmente mqas no outro nao baixa nem por decreto, so fica indisponivel.
Tenho algumas musicas locais colocadas em playlist do Spotify no meu desktop e tenho dois aparelhos android, em um deles acesso todas as musicas normalmente mqas no outro nao baixa nem por decreto, s...
Newbie
936 Views
1 replies
1 likes
Hej, jag undrar varfor jag inte kan ladda ner mina latar fran min dator till min mobil och ha de i min spellista for offline? Mvh
Hej, jag undrar varfor jag inte kan ladda ner mina latar fran min dator till min mobil och ha de i min spellista for offline? Mvh
304 Views
0 replies
0 likes
As the tite states I can no longer do this, I do all the steps corectly and have the same wifi conected to the phone and computer. When I try to download the song to my phone it shows up grey and unable to play, can someone please help me.
As the tite states I can no longer do this, I do all the steps corectly and have the same wifi conected to the phone and computer. When I try to download the song to my phone it shows up grey and una...
Casual Listener
521 Views
2 replies
0 likes
So probably because of an update I'm logged out. Because I'm in offline mode the app says: You are currently set to offlinePlease go online to connect to spotifyCancel | connect Connect does nothing. So I'm locked out of spotify and what do I have to...
So probably because of an update I'm logged out. Because I'm in offline mode the app says: You are currently set to offline Please go online to connect to spotify Cancel | connect ...
Roadie
2676 Views
11 replies
0 likes
so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results really upsetting as i use spotify at least 5hrs a day.
so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results 😕 re...
Newbie
780 Views
2 replies
0 likes
With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly when unlocking the phone, but also while I'm using ot...
With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly wh...
Newbie
11177 Views
5 replies
4 likes
I have Spotify basic (not premium). None of my playlists are shuffling. The song list is the exact same everytime. One of my major playlists has over 2,000 songs. The others have probably under 50.
I have Spotify basic (not premium). None of my playlists are shuffling. The song list is the exact same everytime. One of my major playlists has over 2,000 songs. The others h...
Casual Listener
1409 Views
3 replies
3 likes
Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, lower/raise volume, change tracks.. Now everything ...
Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, ...
421 Views
0 replies
0 likes
