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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116675 Views

27 replies

4 likes

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  • 27 replies
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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234621 Views

149 replies

11 likes

Android
autoplay
bluetooth
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  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

595047 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

488183 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Solved!! Cannot login on android

hi, I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected offline devices but this did not help either.what should I d...

Newbie

hi,   I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected ...

chr1sty

Newbie

1840 Views

5 replies

0 likes

  • 1840 Views
  • 5 replies
  • 0 likes

Download

I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says the same thing. What's going on?

Newbie

I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says ...

Bachstrom

Newbie

638 Views

1 replies

1 likes

  • 638 Views
  • 1 replies
  • 1 likes

Troubles with logging in via the App

Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?

Newbie

Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?

phan_times

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Next song starts 10-20 secs in, not from beginning

The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless playing is off. I've tried messing with all the settings and nothing seems to change and its really annoying becau...

Newbie

The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless  playing is off. I've tried messing with all the settings ...

jechin1

Casual Listener

5369 Views

1 replies

11 likes

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  • 1 replies
  • 11 likes

Premium y no funciona sin wifi. Doesn't work with out wifi

Im premium, but only works with wifi, if I intend to use my internet plan appears a message that I'm off line but it's not true. Tengo el spotify Premium y aparentemente esta todo bien.. Pero cuando salgo de casa sin wifi, solo reproduce mis cancione...

Newbie

Im premium, but only works with wifi, if I intend to use my internet  plan appears a message that I'm off line but it's not true. Tengo el spotify Premium y aparentemente esta todo bien.. Pero c...

546 Views

0 replies

0 likes

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Google Assistance isn't linking my Spotify account...

I have a Samsung 8 and I've uninstalled google assistance and all and still no fix.I've done the permisson thing on the spotify app but no luck. I get to the point to where I confirm my spotify details but then it just says ERROR. any help? i have fa...

Casual Listener

I have a Samsung 8 and I've uninstalled google assistance and all and still no fix. I've done the permisson thing on the spotify app but no luck.  I get to the point to where I confirm my spot...

525 Views

0 replies

0 likes

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Solved!! Spotify ICS App, Beta app out now, download instructions here

Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems. If you want to have it now on your phone, do the following:- Go into your phone's settings, and click on 'Security' > scroll down and switch on ...

Roadie

Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems.   If you want to have it now on your phone, do the following: - Go into your phone's ...

soundthealarm

Newbie

37212 Views

98 replies

4 likes

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  • 98 replies
  • 4 likes

Track Skipping While Casting

When I'm trying to cast from my phone to my Google Home or Chromecast, Spotify will skip tracks until the end of the playlist and then stop. I've tried uninstalling and reinstalling, I've rebooted the casting devices, and I've cleared the cache, none...

Newbie

When I'm trying to cast from my phone to my Google Home or Chromecast, Spotify will skip tracks until the end of the playlist and then stop.     I've tried uninstalling and reinstall...

690 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Solved!! Spotify Redmi pro MIUI

Hi Good day! By the way, I have no external memory, just internal. I just tried my own trouble shooting to find the music I just downloaded through spofity, like; 1.) Clear Data and Cache and check if the folder is still there at (Android/data/com.sp...

Casual Listener

Hi Good day!   By the way, I have no external memory, just internal.   I just tried my own trouble shooting to find the music I just downloaded through spofity, like;   1.) Clear...

pthreexo

Casual Listener

2216 Views

4 replies

0 likes

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  • 4 replies
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A song is missing

Hello all, Spotify has not all songs How to upload missing tracks to Spotify.

Casual Listener

Hello all,  Spotify has not all songs  How to upload missing tracks to Spotify. 

Netrilis

Music Fan

3755 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Unable to login via Android app

As the subject suggests, I'm unable to login on my Samsung S8+. My credentials are correct, but as a formailty I reset my password anyway. When I click to sign in, it momentarily signs in for about half a second then signs me out and says my username...

Newbie

As the subject suggests, I'm unable to login on my Samsung S8+. My credentials are correct, but as a formailty I reset my password anyway.  When I click to sign in, it momentarily signs in for ...

Joe

Community Legend

657 Views

3 replies

0 likes

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  • 3 replies
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Spotify not working when logging in on Galaxy J2 Prime

Hi, I started to use my Galaxy J2 Prime, and when I logged in to Spotify, it gives me strange errors like not loading everything and it tells me I'm not connected to Internet, but I'm connected with Wi-Fi.

Newbie

Hi, I started to use my Galaxy J2 Prime, and when I logged in to Spotify, it gives me strange errors like not loading everything and it tells me I'm not connected to Internet, but I'm connected with ...

773 Views

0 replies

0 likes

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Android App will pick up unknown phones once online

Everytime i turn off offline mode it will immediately pick up another phone (iphone) which i dont have. If i click listen on this device it works for about 2 secs and switches right back. ive also noticed when i go to log off it says signed in as Mar...

Visitor

Everytime i turn off offline mode it will immediately pick up another phone (iphone) which i dont have. If i click listen on this device it works for about 2 secs and switches right back. ive also no...

302 Views

0 replies

0 likes

  • 302 Views
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Other songs In the genre radio?

I would like to have a genre radio but if you do that again and again the same songs come out and that often goes on for a long time until you feel like you do not know you can change that somehow?

Newbie

I would like to have a genre radio but if you do that again and again the same songs come out and that often goes on for a long time until you feel like you do not know you can change that somehow?

324 Views

0 replies

0 likes

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Tracks not available on android

Hi , I was wondering why i can't have access to some tracks like Planisphere by Justice whereas my friends on Apple have the track available. I have an android phine (galaxy s8 ). Maybe Spotify could fix this ?thanks

Newbie

Hi , I was wondering why i can't have access to some tracks like Planisphere by Justice whereas my friends on Apple have the track available. I have an android phine (galaxy s8 ). Maybe Spotify could...

308 Views

0 replies

0 likes

  • 308 Views
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I cant login

Every time I try to login it says wrong email and password combonation I tried the username and password too but it didn't work I reset my password 3 Times

Newbie

Every time I try to login it says wrong email and password combonation I tried the username and password too but it didn't work I reset my password 3 Times

322 Views

0 replies

0 likes

  • 322 Views
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With a regular account can't I listen to complete albums on my mobile ?

Hi,This might have been asked before but can't really find it so...It seems the only way I can start the music on my mobile is to click shuffle. I hate shuffle ;-). I want to listen to the whole album as it is recorded. I do not have a premium accoun...

Newbie

Hi, This might have been asked before but can't really find it so... It seems the only way I can start the music on my mobile is to click shuffle. I hate shuffle ;-). I want to listen to the whole ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

A3 2017 Runing Slowly

Hello. I am Samsung Galaxy A3 2017 user. When I use spotify online mode running very slowly. I am using 4G Lite and SD card class 10 but when changing music and surf the weekly discovery and playlist, app frezess. I deleted the application. I loaded ...

Newbie

Hello. I am Samsung Galaxy A3 2017 user. When I use spotify online mode running very slowly. I am using 4G Lite and SD card class 10 but when changing music and surf the weekly discovery and pla...

512 Views

0 replies

0 likes

  • 512 Views
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Superuser Contribution cant log into Facebook with Spotify on android

When ever i try to log onto spotify with facebook it says "Unable to log in either Username or Password is correctAnd im 100% sure that my log in is correct because i can log onto my facebook with the same password and email as my spotify

Newbie

When ever i try to log onto spotify with facebook it says "Unable to log in either Username or Password is correct And im 100% sure that my log in is correct because i can log onto my facebook with ...

user-removed

Not applicable

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes