Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386931 Views

545 replies

34 likes

Account
Free
  • 386931 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8032 Views

0 replies

7 likes

  • 8032 Views
  • 0 replies
  • 7 likes

Podcasts: Single episodes on mobile device

Hello everyone, maybe i'm just too stupid, but is there a way to listen to single podcast episodes? I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcast, spotify lists up all episodes and won't stop playing.Yes, i could ...

Newbie

Hello everyone,   maybe i'm just too stupid, but is there a way to listen to single podcast episodes?   I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcas...

737 Views

0 replies

1 likes

  • 737 Views
  • 0 replies
  • 1 likes

Solved!! Premium User forced to shuffle

Hi, I am nearly at my wits end. I am a Premium user and never had any issues until the latest update. I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone. I consider myself tech savvy but for the life of me cannot get rid of ...

Casual Listener

Hi, I am nearly at my wits end.  I am a Premium user and never had any issues until the latest update.  I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone. &nbsp...

Jankers

Newbie

67027 Views

37 replies

2 likes

Android
Offline Devices
Premium
shuffle
  • 67027 Views
  • 37 replies
  • 2 likes

I will have to change my music listening program if this continues...

so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i have read every single forum and they do not answer my...

Newbie

so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i hav...

user-removed

Not applicable

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Can't login / stuck at login screen

Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could that be the problem ?

Newbie

Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could th...

user-removed

Not applicable

2133 Views

1 replies

0 likes

  • 2133 Views
  • 1 replies
  • 0 likes

Spotify Running gone

I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?

Casual Listener

I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?

Nikkb

Casual Listener

1894 Views

6 replies

6 likes

  • 1894 Views
  • 6 replies
  • 6 likes

Where did my podcasts go with recent update?

Samsung Galaxy S5Android Version 6.0.1Spotify App Version 8.4.42.722 I cannot find my podcast playlist.

Regular

Samsung Galaxy S5 Android Version 6.0.1 Spotify App Version 8.4.42.722   I cannot find my podcast playlist.

jonathan92591

Regular

727 Views

2 replies

0 likes

Podcasts
  • 727 Views
  • 2 replies
  • 0 likes

Solved!! Backround App

Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps except spotify. Thank you in advance.

Newbie

Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps exc...

phan_times

Community Legend

970 Views

1 replies

0 likes

  • 970 Views
  • 1 replies
  • 0 likes

Low App volume on Galaxy S8

I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I have Spotify playing music. I have to turn the volume...

Casual Listener

I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I ha...

xmarksthespot00

Casual Listener

7102 Views

9 replies

5 likes

  • 7102 Views
  • 9 replies
  • 5 likes

Solved!!Superuser Contribution Spotify playing songs not in my playlist.

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs from xxxtentacions new album 17. I try to play this p...

Regular

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs fr...

Joe

Community Legend

14539 Views

7 replies

0 likes

  • 14539 Views
  • 7 replies
  • 0 likes

can't get notification

my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?

Newbie

my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?

Joe

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Making Playlist Secret Doesn't Work

Essentially I made a playlist, made it secret on my Android phone. I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could see what I was listening to. I made it secret on desktop and t...

Regular

Essentially I made a playlist, made it secret on my Android phone.   I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could se...

hassansyyid

Regular

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Superuser Contribution Equalizer not in settings!

So I got a new phone (LG k20) and downloaded the spotify app. I can't find the equalizer under the settings and its driving me crazy I can't fine tune the music. I had no problem in my previous galaxy s6. Is it somewhere else or is there a bug?

Newbie

So I got a new phone (LG k20) and downloaded the spotify app. I can't find the equalizer under the settings and its driving me crazy I can't fine tune the music. I had no problem in my previous galax...

wlharris1958

Regular

1583 Views

4 replies

0 likes

  • 1583 Views
  • 4 replies
  • 0 likes

Cannot download playlists

Model: Google Nexus 6P, stock Android 8.1.0 Version: 8.4.42.722 When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download of " status. It's as if it doesn't trigger that the song finished downloading and...

Newbie

Model: Google Nexus 6P, stock Android 8.1.0  Version: 8.4.42.722   When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download <x> of &l...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Pixel 2 doesn't find devices.

I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.

Newbie

I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.

LoganHelps

Composer

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Music Pauses Randomly

When I'm playing music, it'll just stop, usually when I get out of the app. It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music stops playing again. I really need help with this, I'd ap...

Newbie

When I'm playing music, it'll just stop, usually when I get out of the app.  It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music ...

Thorplay

Music Fan

981 Views

4 replies

0 likes

  • 981 Views
  • 4 replies
  • 0 likes

Solved!! Yamaha RX-V675 don't show up as a device in spotify connect

I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver didn't show up as a device when i touch the button...

Regular

I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver...

Jax_ter

Casual Listener

20729 Views

32 replies

0 likes

  • 20729 Views
  • 32 replies
  • 0 likes

Enabling offline mode doesn't skip tracks that haven't been downloaded

Version: 8.4.42.722 armV7 To reproduce:- Create a playlist- Add a saved track to it that is on a playlist which is already downloaded- Add a track to it that is not already downloaded- Enable offline mode- View the playlist and see the second track i...

Casual Listener

Version: 8.4.42.722 armV7   To reproduce: - Create a playlist - Add a saved track to it that is on a playlist which is already downloaded - Add a track to it that is not already downloaded ...

430 Views

0 replies

1 likes

  • 430 Views
  • 0 replies
  • 1 likes

Discover weekly downlod

Hello, so I liked last weeks discover weekly playlist. I hit download and it downloaded the whole playlist. Today I guess it changed to a new playlist, and I can't seem to find the songs I downloaded from last week's playlist. Where can I find these ...

Newbie

Hello, so I liked last weeks discover weekly playlist. I hit download and it downloaded the whole playlist. Today I guess it changed to a new playlist, and I can't seem to find the songs I downloaded...

user-removed

Not applicable

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes

Playlist with local files not working

I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for music to add to the playlist, acting like it's empty. ...

Casual Listener

I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for mus...

mcveetymc

Casual Listener

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Saves songs disappeared

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

Newbie

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes