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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195268 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195268 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536735 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440977 Views

565 replies

37 likes

Account
Free
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  • 565 replies
  • 37 likes

Sound quality decreases after phone call

Hello! When I listen to spotify and receive a phone call the sound quality is pretty bad after the call. Mostly the bass is almost totally gone. This happens on my bluetooth box and in my car. No other music apps have this issue and after I restart S...

Newbie

Hello!   When I listen to spotify and receive a phone call the sound quality is pretty bad after the call. Mostly the bass is almost totally gone.  This happens on my bluetooth box and i...

1453 Views

0 replies

5 likes

  • 1453 Views
  • 0 replies
  • 5 likes

[ ANDROID ] Is support for the Spotify Android V2.9 and below being shut?

I can't see Browse button in my Spotify android app. Is Spotify removing support for the app below V2.9 and below?

Newbie

I can't see Browse button in my Spotify android app. Is Spotify removing support for the app below V2.9 and below?  

381 Views

0 replies

0 likes

Android
Browse List Malfunction
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Behind lyrics not working

I've played songs from the behind lyrics playlists and I don't see any lyrics in any of them. I have a premium family account and the behind lyrics doesn't work on any of the accounts. All my devices and spotify app are on the latest version. I've lo...

Newbie

I've played songs from the behind lyrics playlists and I don't see any lyrics in any of them. I have a premium family account and the behind lyrics doesn't work on any of the accounts. All my devices...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

Speed Scrolling ??

If someone could help me with this... On my Samsung Android 7.0. phone. When I have a large list of any particular artists songs, I find a song that I want to add to the queue. When I select the song, the green bar appears on the right side and shoot...

Newbie

If someone could help me with this... On my Samsung Android 7.0. phone. When I have a large list of any particular artists songs, I find a song that I want to add to the queue. When I select the song...

367 Views

0 replies

0 likes

  • 367 Views
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  • 0 likes

Warning from spotify

The latest update for spotify made my phone crash repeatedly so I downgraded it to reduce crashes but now I'm getting a warning from spotify about this, help

Casual Listener

The latest update for spotify made my phone crash repeatedly so I downgraded it to reduce crashes but now I'm getting a warning from spotify about this, help

user-removed

Not applicable

1193 Views

7 replies

0 likes

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  • 7 replies
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Solved!! I need spotify. In my country its not available

So i am manav chawla. So i am living in india and in india spotify is not available so now a mail camed that dont use spotify downloaded from other apps and download it from google play. So i cant download it. If there is any link you can provide. So...

Newbie

So i am manav chawla. So i am living in india and in india spotify is not available so now a mail camed that dont use spotify downloaded from other apps and download it from google play. So i cant do...

user-removed

Not applicable

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Songs stop playing when screen is off

I have a Sony Xperia X and whenever I try to listen to music and the screen goes to 'sleep' the music stops playing . After this happens the music then comes out of the speakers and I have to replug my earphones. I have tried deleted the cache to hel...

Newbie

I have a Sony Xperia X and whenever I try to listen to music and the screen goes to 'sleep' the music stops playing . After this happens the music then comes out of the speakers and I have to replug ...

650 Views

0 replies

0 likes

  • 650 Views
  • 0 replies
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Spotify App Issues with Chromecast Audio -- Lose Ability to See/Control What is Playing

I'm using the OnePlus 5T. I just updated today to Android 8.0. Oxygen OS 5.0.3. When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tells me it is working on a connection. Then music continues playing,...

Regular

I'm using the OnePlus 5T.  I just updated today to Android 8.0. Oxygen OS 5.0.3.   When I open the Spotify app and connect to Chromecast Audio, music starts playing, but the app still tel...

dwolin1

Regular

886 Views

3 replies

4 likes

  • 886 Views
  • 3 replies
  • 4 likes

App doesn't reproduce 2 playlists, but desktop app does

I recently changed my phone to a OnePlus 5T running Android 8.0 For some reason, two of my playlists won't play on it. If I start listening to them on my Mac and then on my phone click on "continue listening here" then the music stops and i'm taken t...

Newbie

I recently changed my phone to a OnePlus 5T running Android 8.0   For some reason, two of my playlists won't play on it. If I start listening to them on my Mac and then on my phone click on "c...

Joe

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Playlist without songs added by Spotify

Is there any way (in Spotify free, android) to creaqte a playlist without Spotify adding a billion songs I dont want to it?I just want a playlist of these 3 particular songs and nothing more and I can't seem to do it. Help?

Newbie

Is there any way (in Spotify free, android) to creaqte a playlist without Spotify adding a billion songs I dont want to it? I just want a playlist of these 3 particular songs and nothing more and I ...

Joe

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

LG V30 song data

When I play music in my car via Bluetooth it does not show the info for the song being played I just upgraded to the V30 from a droiD turbo and it worked fine for the same version

Newbie

When I play music in my car via Bluetooth it does not show the info for the song being played I just upgraded to the V30 from a droiD turbo and it worked fine for the same version

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Solved!! Local Files greyed out on mobile, play fine on desktop.

Okay so I've added a tonne of local files to a playlist.They can play just fine on the desktop app.However, on the mobile app, they are greyed out and can't be played.I have tried reinstalling the app, removing the local files and adding them again, ...

Casual Listener

Okay so I've added a tonne of local files to a playlist. They can play just fine on the desktop app. However, on the mobile app, they are greyed out and can't be played. I have tried reinstalling ...

Joe

Community Legend

15135 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Crash on Android 8 when trying to save album

Hello, I'm on Android 8.0.0 with Spotify 8.4.39.673 arm V7. Oneplus 3T. App reproducably always crashes/force closes when trying to save an album to the collection. Problem exists for about two days now. Removed old albums to exclude hitting the albu...

Casual Listener

Hello,   I'm on Android 8.0.0 with Spotify 8.4.39.673 arm V7. Oneplus 3T. App reproducably always crashes/force closes when trying to save an album to the collection. Problem exists for about ...

Joe

Community Legend

1632 Views

8 replies

5 likes

  • 1632 Views
  • 8 replies
  • 5 likes

Solved!! Can't play local files on my Samsung Galaxy S7

Hello users,I have some music that is now on Spotify. However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't seem to download them on my phone. If anyone could help me ...

Casual Listener

Hello users, I have some music that is now on Spotify.  However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't...

Joe

Community Legend

1278 Views

3 replies

0 likes

  • 1278 Views
  • 3 replies
  • 0 likes

Can't Log in

I can't log in in my phone, I've changed the password and still can't log in, keeps saying user or password invalid.

Newbie

I can't log in in my phone, I've changed the password and still can't log in, keeps saying user or password invalid.

feelikeastrangr

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drain on Android

Hi all, Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a solution? FYI I'm on a Samsung Galaxy S7.Thanks!

Newbie

Hi all,   Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a ...

MarcoSpot

Newbie

1862 Views

2 replies

0 likes

  • 1862 Views
  • 2 replies
  • 0 likes

Login problem

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, changed my password twice, uninstalled and reinstalled t...

Newbie

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, chang...

user-removed

Not applicable

1451 Views

6 replies

2 likes

  • 1451 Views
  • 6 replies
  • 2 likes

Samsung Gear Sport Spotify App doesnt recognize that I have premium

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?

Casual Listener

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?  

596 Views

0 replies

0 likes

  • 596 Views
  • 0 replies
  • 0 likes