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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42015 Views
  • 65 replies
  • 25 likes
  • 42015 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877714 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877714 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26300 Views
  • 4 replies
  • 0 likes
  • 26300 Views
  • 4 replies
  • 0 likes

Solved!! Google Now doesn't play Spotify music

Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks, I am unable to do so.I have Samsung galaxy s7, un...

  • Casual Listener
  • Hey, so this is the problem. I know I'm suppose do be able to say "okay Google, play [song] by [artist] on Spotify" and it would automatically start playing the song. However, in these past few weeks...
  • Eggface5
  • Newbie
  • 66690 Views
  • 65 replies
  • 22 likes
  • 66690 Views
  • 65 replies
  • 22 likes

Offline songs disappears (without being deleted) after a system update

Hello,After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes on my internal storage.This problem appeared on both N...

  • Newbie
  • Hello, After a system update (even a small one) the Spotify app doesn't show my offline songs as downloaded. However, the songs aren't deleted because the Spotify app still takes several gigabytes...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Car radio malfunction

I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned it off for one minute and I turn it back on the song...

  • Newbie
  • I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned i...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Can only view songs in Playlists and Albums.

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view.I can't see anything in the Songs or Artists section...

  • Casual Listener
  • I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view. ...
  • phan_times
  • Community Legend
  • 754 Views
  • 3 replies
  • 0 likes
  • 754 Views
  • 3 replies
  • 0 likes

Downloaded Available Offline songs "undownloaded" and greyed out

I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason. I first make them available offline, wait until t...

  • Regular
  • I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason...
  • mgarey2
  • Newbie
  • 27071 Views
  • 41 replies
  • 12 likes
  • 27071 Views
  • 41 replies
  • 12 likes

Elephone P8, Android 7.0

Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...

  • Newbie
  • Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store:   Elephone P8, Android 7.0   Spotify closes (app closes + background ...
  • Seifenaut
  • Casual Listener
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Fix slow app in case of many libraries and/or offline songs

I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads where it was suggested to: "Remove as much things ...

  • Newbie
  • I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads...
  • 394 Views
  • 0 replies
  • 3 likes
  • 394 Views
  • 0 replies
  • 3 likes

Lock screen issue, can't skip songs from lock screen.

So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip songs. Please fix spotify, started happening after mo...

  • Regular
  • So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip so...
  • empereurrom7
  • Newbie
  • 36484 Views
  • 6 replies
  • 12 likes
  • 36484 Views
  • 6 replies
  • 12 likes

Solved!! Anyone voice controlling spotify via Android with success?

Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phone to "search spotify and play a specific tune" with...

  • Regular
  • Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phon...
  • Thoky
  • Newbie
  • 71738 Views
  • 16 replies
  • 1 likes
  • 71738 Views
  • 16 replies
  • 1 likes

Google Pixel - Album art has stopped to load

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In an attempt to resolve the issue, I cleared cache a...

  • Casual Listener
  • I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In...
  • mansingh95
  • Casual Listener
  • 579 Views
  • 3 replies
  • 0 likes
  • 579 Views
  • 3 replies
  • 0 likes

Solved!! Low Bluetooth Volume

How can I make this app play louder. In my car, connected via Bluetooth it is simply not loud enough. At highway speed with my windows down I cannot even hear it. Bluetooth volume is turned all the way up on my Samsung GS7 Edge. I have Normalize Volu...

  • Casual Listener
  • How can I make this app play louder. In my car, connected via Bluetooth it is simply not loud enough. At highway speed with my windows down I cannot even hear it. Bluetooth volume is turned all the w...
  • captkozmo
  • Casual Listener
  • 358641 Views
  • 12 replies
  • 1 likes
  • 358641 Views
  • 12 replies
  • 1 likes

Solved!! Unable to sync local files

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does not allow me to download it and it is greyed out. ...

  • Casual Listener
  • i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does...
  • phan_times
  • Community Legend
  • 1673 Views
  • 3 replies
  • 0 likes
  • 1673 Views
  • 3 replies
  • 0 likes

Unable to log in

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log in to the app it says I have to go online to connect and I ...

  • Newbie
  • Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app.  Each time I log i...
  • phan_times
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

What is the difference between my library and playlist?

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference between the two?

  • Visitor
  • When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference ...
  • phan_times
  • Community Legend
  • 7324 Views
  • 3 replies
  • 0 likes
  • 7324 Views
  • 3 replies
  • 0 likes

Using a lot of storage

Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)?I know I can delete it, but don't feel like loggin in again etc. I just want the app to be light

  • Regular
  • Hi    Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)? I know I can delete it, but don't feel like loggi...
  • Noah
  • Spotify Star
  • 67551 Views
  • 9 replies
  • 1 likes
  • 67551 Views
  • 9 replies
  • 1 likes

Spotify notifcation player opens on Android when phone is plugged into Computer

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an instance of Spotify is open on the computer, if the...

  • Newbie
  • The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an ...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Solved!! Cant save my music to SD card

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage

  • Casual Listener
  • I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage 
  • phan_times
  • Community Legend
  • 664 Views
  • 3 replies
  • 0 likes
  • 664 Views
  • 3 replies
  • 0 likes

Music automatically pauses with email notification

I have an issue with the most recent version of Spotify on my Note 8. When playing through my BT device, the music automatically pauses when any email notification comes through on my phone. I have tried uninstall/reinstall, but that did not fix the ...

  • Newbie
  • I have an issue with the most recent version of Spotify on my Note 8.  When playing through my BT device, the music automatically pauses when any email notification comes through on my phone.&nb...
  • howardnorberg
  • Casual Listener
  • 5150 Views
  • 1 replies
  • 0 likes
  • 5150 Views
  • 1 replies
  • 0 likes

Chromecast Audio problem.

When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing play again makes it skip to next song again and agai...

  • Visitor
  • When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing p...
  • Sidedog
  • Casual Listener
  • 8777 Views
  • 89 replies
  • 0 likes
  • 8777 Views
  • 89 replies
  • 0 likes

No bluetooth control in car until I change app permissions

Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works.However, I have to do this EVERY TIME I connect in my car - which is...

  • Newbie
  • Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works. However, I have...
  • 737 Views
  • 0 replies
  • 0 likes
  • 737 Views
  • 0 replies
  • 0 likes