Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
Timbo6sic6
Casual Listener
70413 Views
69 replies
26 likes

70413 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29416 Views
5 replies
0 likes

29416 Views
5 replies
0 likes

No aparece opcion de ecualizador

En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite

Emilio69
Newbie
En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite
2018-02-17 6:55:20 AM
3379 Views
0 replies
4 likes

3379 Views
0 replies
4 likes

SD card checking for errors and not closing Spotify before rebooting causing lost offline downloads

Has anyone else noticed that when you reboot your phone and you don't wait long enough for your your Android phone to "check for SD card errors" but instead go right into Spotify you end up unsyncing and therefore loose all you offlibe downloads? Als...

elevatorboy
Regular
Has anyone else noticed that when you reboot your phone and you don't wait long enough for your your Android phone to "check for SD card errors" but instead go right into Spotify you end up unsyncing...
2018-02-15 2:52:07 AM
2018-02-17 6:17:16 AM
CryticalAce
Rising Star 3
1042 Views
8 replies
0 likes
lost downloads
rebooting

1042 Views
8 replies
0 likes

Wear app stuck on Connecting

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone. Any help appreciated.

Bwg8
Newbie
Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone. Any help appreciated.
2018-02-17 4:54:34 AM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

Lock Screen won't show Album Cover

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I really like seeing that screen saver from sopitify, ple...

user-removed
Visitor
When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I real...
2018-02-16 6:29:59 PM
2018-02-17 3:45:19 AM
CalebKrick
Newbie
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Repeat platlist

Where is the button to repeat playlist? It disappeared after last update

Jamescraig317
Newbie
Where is the button to repeat playlist? It disappeared after last update
2018-02-17 1:38:22 AM
435 Views
0 replies
2 likes

435 Views
0 replies
2 likes

Solved!! Musics stops when using google chrome

Hi Everybody, Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off... can someone help me please ? Thanks

Stephane94
Regular
Hi Everybody, Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off... can someone help me please ? ...
2013-06-21 9:22:58 AM
2018-02-16 12:00:15 AM
belway71
Regular
83971 Views
52 replies
3 likes

83971 Views
52 replies
3 likes

Spotify is delaying my downloaded songs

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left, not downloaded any songs on other fevide....I'm he...

SilvusBezemus
Newbie
I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left,...
2018-02-16 11:12:45 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Solved!! Delete cache and saved data

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

Eighmy_lupin
Casual Listener
When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?
2016-06-16 3:40:29 AM
2018-02-16 7:33:24 PM
pancholin37
Newbie
82452 Views
7 replies
3 likes

82452 Views
7 replies
3 likes

New Spotify UI - Songs don't shuffle?

Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and even though it says all playlists are on shuffle it pl...

Starfires
Casual Listener
Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and eve...
2018-02-10 4:08:53 AM
2018-02-16 7:10:51 PM
jeffhpc1
Gig Goer
527 Views
1 replies
1 likes

527 Views
1 replies
1 likes

Spotify playlist will not shuffle

After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs everytime from the top tenth of the playlist. I have a...

Grimlo
Newbie
After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs eve...
2018-02-13 5:05:21 AM
2018-02-16 6:58:51 PM
jeffhpc1
Gig Goer
434 Views
1 replies
1 likes

434 Views
1 replies
1 likes

Skip randomly and pauses

Latest version of SpotifySamsung galaxy s8 Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pause and does all sorts of randim things. Idk what happened . Ha...

MarcusRising
Casual Listener
Latest version of Spotify Samsung galaxy s8 Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pau...
2018-02-16 6:16:59 PM
2018-02-16 6:20:43 PM
MarcusRising
Casual Listener
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Spotify no longer playing through ford sync

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work.

fionagirling85
Casual Listener
My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work.
2018-01-29 7:50:43 PM
2018-02-16 6:18:35 PM
Pablo2102
Regular
6891 Views
7 replies
0 likes

6891 Views
7 replies
0 likes

Solved!! Spotify car app doesn't work anymore

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017. The bluetooth connection works fine with other apps. Only Spotify doesn't show up. I've already tried to uninst...

Grumpyrelie
Casual Listener
Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017. The bluetooth connection works fine with other apps...
2018-01-31 8:45:44 AM
2018-02-16 6:15:27 PM
Pablo2102
Regular
4085 Views
8 replies
1 likes
Android
Car player
Ford
Update

4085 Views
8 replies
1 likes

not connecting to Sonos - again... sigh...

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the mess; I am switching to Deezer if problem is not s...

ejlens
Casual Listener
Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the...
2018-02-16 4:04:14 PM
457 Views
0 replies
0 likes
Android
connected devices

457 Views
0 replies
0 likes

Annoying & frustating problems with the Spotify app

Dear people, I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F. Every morning when I wake up it tells me the message that I have more than 3 offline devices and that all my downloads...

jeroendv9
Casual Listener
Dear people, I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F. Every morning when I wake up it tells me the mess...
2018-02-16 11:58:24 AM
2018-02-16 2:55:17 PM
jeroendv9
Casual Listener
1300 Views
2 replies
0 likes

1300 Views
2 replies
0 likes

Solved!! I lost all my saved songs!!!! Help!!!

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs

Luismorals9
Casual Listener
I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs
2018-02-16 5:16:47 AM
2018-02-16 12:31:21 PM
Luismorals9
Casual Listener
1190 Views
2 replies
0 likes

1190 Views
2 replies
0 likes

Music is choppy when screen is black

Android Nougat, latest version of SpotifySamsung Galaxy S6On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in the Settings menu anywhere, so that fix won't work. Doesn...

tdcarroll3
Casual Listener
Android Nougat, latest version of Spotify Samsung Galaxy S6 On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in th...
2017-11-02 4:09:19 AM
2018-02-16 12:15:40 PM
daimerv83
Newbie
4801 Views
4 replies
0 likes
Android
Choppy
nougat
playback
screen

4801 Views
4 replies
0 likes

Solved!! shuffle won't stop on android

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium service so I cannot find a setting to turn off the shuf...

CaseyHarris1017
Casual Listener
Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium se...
2014-10-24 2:54:35 PM
2018-02-16 12:01:04 PM
Madison_willie
Newbie
119664 Views
19 replies
5 likes

119664 Views
19 replies
5 likes

Superuser Contribution Spotify doesn't recognize offline download

Hi,The space on my device was running out so I tried to transfer the offline downloads on my SD card.The process succeeded but now all my downloads are not available to listen to it offline mode and if I try to download the songs once again the data ...

Triso
Casual Listener
Hi, The space on my device was running out so I tried to transfer the offline downloads on my SD card. The process succeeded but now all my downloads are not available to listen to it offline mode ...
2018-01-31 10:31:32 AM
2018-02-16 11:58:41 AM
CryticalAce
Rising Star 3
1525 Views
5 replies
0 likes

1525 Views
5 replies
0 likes

Bose QC20 buttons not working

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to the previous track do not work. Is there a solutio...

blackrabbit256
Newbie
I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to...
2018-02-16 11:10:42 AM
827 Views
0 replies
0 likes

827 Views
0 replies
0 likes

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