Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
108558 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
219128 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
574365 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
472619 Views
577 replies
40 likes
Hello, It seems that since I updated Spotify around mid-February that everytime I play Spotify connected to bluetooth, within a couple of minutes I get a recurring 'Bluetooth Share has stopped working'. The bluetooth then turns off, reboots, connects...
Hello, It seems that since I updated Spotify around mid-February that everytime I play Spotify connected to bluetooth, within a couple of minutes I get a recurring 'Bluetooth Share has stopp...
822 Views
0 replies
0 likes
I just upgraded from a Motorola turbo 2 to a Google pixel 2 xl. I have used Spotify for years now on multiple phones, especially the turbo 2, with a wide range of headphones and speakers, with no issues. Now that I have the Pixel, every song I start ...
I just upgraded from a Motorola turbo 2 to a Google pixel 2 xl. I have used Spotify for years now on multiple phones, especially the turbo 2, with a wide range of headphones and speakers, with no iss...
Newbie
1203 Views
1 replies
0 likes
I press "Shuffle Play" on a playlist, and it just starts playing through all of the songs, starting from #-Z. It used to work prior to this nightmarish update, but now everything seems to be falling apart. It also will sometimes shuffle, sometimes it...
I press "Shuffle Play" on a playlist, and it just starts playing through all of the songs, starting from #-Z. It used to work prior to this nightmarish update, but now everything seems to be falling ...
445 Views
0 replies
0 likes
Hallo. Kann ich in der Spotify App Android festlegen, wohin[SD Karte] meine Bibliothek gespeichert werden soll? Gruss und danke
Hallo. Kann ich in der Spotify App Android festlegen, wohin[SD Karte] meine Bibliothek gespeichert werden soll? Gruss und danke
367 Views
0 replies
0 likes
So this morning I got logged out of spotify for some reason on my galaxy s6, and tried logging back in and it'd just log me out as soon as I got in, I gave up after a couple tries then later I uninstalled and reinstalled the app. This time it wouldn'...
So this morning I got logged out of spotify for some reason on my galaxy s6, and tried logging back in and it'd just log me out as soon as I got in, I gave up after a couple tries then later I uninst...
Not applicable
2210 Views
7 replies
1 likes
I cannot find Radio menu on my Note 3 phone. I have Spotify version 8.4.42.722 on my Note 3.
I cannot find Radio menu on my Note 3 phone. I have Spotify version 8.4.42.722 on my Note 3.
Casual Listener
624 Views
2 replies
0 likes
I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth controls worked perfectly for Spotify for the headphone...
I have been using LG Tone Pro (HBS760) headphones to listen to music/media at work. I recently upgraded from a Motorola Z Force Droid to Samsung Galaxy Note 8. Before the phone switch, bluetooth cont...
Newbie
762 Views
1 replies
0 likes
I have Premium, succesfully installed Spotify on my Android (HTC Wildfire S) and can't log in.It comes up a message:"Warning Spotify Mobile consumes large amounts of data. If you stream music over mobile networks, it's important that you have a flat ...
I have Premium, succesfully installed Spotify on my Android (HTC Wildfire S) and can't log in. It comes up a message: "Warning Spotify Mobile consumes large amounts of data. If you stream music ove...
Newbie
29646 Views
27 replies
2 likes
Hey Spotify. Your new update sucks **bleep**. Why can't I access my saved songs list on the new UI anymore? Why is there now a generic 'favourites' playlist that I can't even see the songs list of?And why am I able to ONLY play playlists in shuffle? ...
Hey Spotify. Your new update sucks **bleep**. Why can't I access my saved songs list on the new UI anymore? Why is there now a generic 'favourites' playlist that I can't even see the songs lis...
724 Views
0 replies
4 likes
Hi, am using spotfy premum snce 2-3 years. Last 2-3 day, spotify restarting the musc, stoppng and changng the musc TSELF! deleted spotfy and setup agan. But ddnt work. Can you help me? am freak out and really angry.
Hi, am using spotfy premum snce 2-3 years. Last 2-3 day, spotify restarting the musc, stoppng and changng the musc TSELF! deleted spotfy and setup agan. But ddnt work. Can you help me? am freak...
Casual Listener
526 Views
1 replies
0 likes
Whenever I am trying to log into my Spotify account through the app it always says the username and password doesn't belong to any Spotify account. But I am easily able to log into my account on the main website . I have tried changing my password fo...
Whenever I am trying to log into my Spotify account through the app it always says the username and password doesn't belong to any Spotify account. But I am easily able to log into my account on the ...
Community Legend
542 Views
1 replies
0 likes
I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.
I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.
Not applicable
1339 Views
1 replies
0 likes
I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.
I tied everything to login on multiple Android devices and can't. I cleared the cache and uninstalled and still nothing. I can login to my account using chrome.
Not applicable
448 Views
1 replies
0 likes
I can't log into my account on the app but I can online. I put the right password and user or email and it says either I put in the wrong email of password. So I reset the password and it still says that I put it in wrong. I checked over and over
I can't log into my account on the app but I can online. I put the right password and user or email and it says either I put in the wrong email of password. So I reset the password and it still says ...
Not applicable
475 Views
1 replies
0 likes
So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled by this, I re-entered my credientals, only to be t...
So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled...
Not applicable
488 Views
1 replies
0 likes
So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on just fine with my computer. Anyone knows what's happ...
So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on j...
Not applicable
511 Views
1 replies
0 likes
I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist. Is there a way to manually, effectively and physi...
I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist...
434 Views
0 replies
0 likes
Hi.When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I also do have a Rdio subscription and Rdio auto resumes...
Hi. When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I a...
Casual Listener
6347 Views
7 replies
2 likes
Brief description of the issue:Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length.Steps to reproduce the issue:Start playing music from spotifyReceiev phone callEnd phone call af...
Brief description of the issue: Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length. Steps to reproduce the issue: Start pla...
Casual Listener
5837 Views
4 replies
1 likes
