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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375837 Views

541 replies

34 likes

Account
Free
  • 375837 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Superuser Contribution Being redirected to the login screen

When I try to login to Spotify app on my phone (Sony Xperia z5) I can't pass beyond the login screen. I login using Facebook, it redirects me to a page that says "you logged in previously using Facebook. Do you want to continue?" I click yes, it goes...

Newbie

When I try to login to Spotify app on my phone (Sony Xperia z5) I can't pass beyond the login screen. I login using Facebook, it redirects me to a page that says "you logged in previously using Faceb...

ZullyB

Roadie

1683 Views

1 replies

0 likes

  • 1683 Views
  • 1 replies
  • 0 likes

Updated to Android 8.0.0 . All offline songs stopped working.

I updated to Android 8.0.0 and all was fine, my offline music was all still showing as downloaded, and had the green arrow next to it, but when I selected one to play it would play only nothing. The song then greyed out on the list of songs. I have r...

Gig Goer

I updated to Android 8.0.0 and all was fine, my offline music was all still showing as downloaded, and had the green arrow next to it, but when I selected one to play it would play only nothing. The ...

chiefjoboo

Gig Goer

771 Views

1 replies

0 likes

Android
  • 771 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me sale un "error de descarga por almacenamiento"

Me sale que hay un error y no me deja descargar todas las canciones que tenia y se me borran las canciones, pero no las playlist, tengo un samsung j2 y una memoria que esta vacia y la uso nada mas para spotify pero se me borra todo y tengo premium y ...

Newbie

Me sale que hay un error y no me deja descargar todas las canciones que tenia y se me borran las canciones, pero no las playlist, tengo un samsung j2 y una memoria que esta vacia y la uso nada mas pa...

ZullyB

Roadie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Google Assistant - Spotify Song Radio

When I ask Google Assistant, whether it be my Android phone or Google Homes, to play [Song] by [Artist] on Spotify, it plays the Song Radio not just the song; hence non-requested songs start playing subsequent to the original requested song. Is there...

Casual Listener

When I ask Google Assistant, whether it be my Android phone or Google Homes, to play [Song] by [Artist] on Spotify, it plays the Song Radio not just the song; hence non-requested songs start playing ...

Tsmltc

Newbie

2453 Views

3 replies

2 likes

Google Assistant
Google Home
Spotify Radio
  • 2453 Views
  • 3 replies
  • 2 likes

Trying to find a widget

I was reading a blog post on an android site and saw a screen shot with what appears to be a Spotify widget. Just curious if anyone knows what widget it is..

Regular

I was reading a blog post on an android site and saw a screen shot with what appears to be a Spotify widget. Just curious if anyone knows what widget it is..  

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Solved!! Problem logging in to Android app - PC browser access to account is fine

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com.Then Spotify has to customer care number! I'm a premium customer (for now),...

Casual Listener

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com. Then Spotify has to cu...

fasanell

Newbie

1444 Views

3 replies

0 likes

  • 1444 Views
  • 3 replies
  • 0 likes

Auto play at startup

Is there a way to have spotify, at start up, to automatically start playing a playlist or radio statio?

Newbie

Is there a way to have spotify, at start up,  to  automatically start playing a playlist or radio statio? 

ExtremistPain

Newbie

16749 Views

5 replies

23 likes

  • 16749 Views
  • 5 replies
  • 23 likes

Get Alexa to play only from my library.

Hello! Does anyone know what command I need to use to get Alexa to play songs only from my Spotify library or from my songs? I’m not talking about playlists, I mean that if I want to listen to someone with a large back catalogue (like the Beatles, fo...

Visitor

Hello! Does anyone know what command I need to use to get Alexa to play songs only from my Spotify library or from my songs? I’m not talking about playlists, I mean that if I want to listen to someon...

user-removed

Not applicable

914 Views

1 replies

2 likes

  • 914 Views
  • 1 replies
  • 2 likes

Superuser Contribution When I'm in a other app spotify crashes

When I'm listening to spotify and I'm in a other app spotify crashes and does'n work , I'm a premium user for this

Newbie

When I'm listening to spotify and I'm in a other app spotify crashes and does'n work , I'm a premium user for this

Melody

Spotify

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Playlists do not actually get deleted

Even if you delete a playlist, it is still accessible if you keep the share link to it.This is extremely frustrating and is across all platforms (Web, Android, PC/Mac)If I delete something the expectation is that it is no longer accessible by anyone.

Regular

Even if you delete a playlist, it is still accessible if you keep the share link to it. This is extremely frustrating and is across all platforms (Web, Android, PC/Mac) If I delete something th...

user-removed

Not applicable

2461 Views

4 replies

0 likes

  • 2461 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify skipping Samsung

My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists

Newbie

My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists

Melody

Spotify

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

App Plays Artists I Didn't Search For

I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totally fine with me! However. Recently, once I hit the S...

Newbie

I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totall...

Joe

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Podcasts: Single episodes on mobile device

Hello everyone, maybe i'm just too stupid, but is there a way to listen to single podcast episodes? I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcast, spotify lists up all episodes and won't stop playing.Yes, i could ...

Newbie

Hello everyone,   maybe i'm just too stupid, but is there a way to listen to single podcast episodes?   I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcas...

727 Views

0 replies

1 likes

  • 727 Views
  • 0 replies
  • 1 likes

Solved!! Premium User forced to shuffle

Hi, I am nearly at my wits end. I am a Premium user and never had any issues until the latest update. I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone. I consider myself tech savvy but for the life of me cannot get rid of ...

Casual Listener

Hi, I am nearly at my wits end.  I am a Premium user and never had any issues until the latest update.  I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone. &nbsp...

Jankers

Newbie

66701 Views

37 replies

2 likes

Android
Offline Devices
Premium
shuffle
  • 66701 Views
  • 37 replies
  • 2 likes

I will have to change my music listening program if this continues...

so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i have read every single forum and they do not answer my...

Newbie

so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i hav...

user-removed

Not applicable

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Can't login / stuck at login screen

Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could that be the problem ?

Newbie

Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could th...

user-removed

Not applicable

2108 Views

1 replies

0 likes

  • 2108 Views
  • 1 replies
  • 0 likes

Spotify Running gone

I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?

Casual Listener

I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?

Nikkb

Casual Listener

1847 Views

6 replies

6 likes

  • 1847 Views
  • 6 replies
  • 6 likes

Where did my podcasts go with recent update?

Samsung Galaxy S5Android Version 6.0.1Spotify App Version 8.4.42.722 I cannot find my podcast playlist.

Regular

Samsung Galaxy S5 Android Version 6.0.1 Spotify App Version 8.4.42.722   I cannot find my podcast playlist.

jonathan92591

Regular

713 Views

2 replies

0 likes

Podcasts
  • 713 Views
  • 2 replies
  • 0 likes

Solved!! Backround App

Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps except spotify. Thank you in advance.

Newbie

Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps exc...

phan_times

Community Legend

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

Low App volume on Galaxy S8

I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I have Spotify playing music. I have to turn the volume...

Casual Listener

I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I ha...

xmarksthespot00

Casual Listener

7055 Views

9 replies

5 likes

  • 7055 Views
  • 9 replies
  • 5 likes