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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Music quality and equalizer

I have an older Samsung Tab2 7.0 tablet running and have Spotify Premium. I tried to adjust the music quality and access the equalizer but both are unavailble. How can I get those features to show up on my Settings?

Casual Listener

I have an older Samsung Tab2 7.0 tablet running  and have Spotify Premium.  I tried to adjust the music quality and access the equalizer but both are unavailble.  How can I get those f...

408 Views

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The little box of the skip and pause

The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.

Newbie

The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.

363 Views

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Spotify crashing phone if my laptop has spotify open???

My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cache on my phone

Newbie

My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cach...

448 Views

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Galaxy S8+ -- Spotify Freezes

After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load.I've tried all the other recommended fixes I've found here in the forum a...

Newbie

After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load. I've tried all the o...

374 Views

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Google Assistant plays same playlist when I say "play some music"

When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delete the playlist because it is not mine, I am not fol...

Newbie

When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delet...

357 Views

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Artist list not loading Android Auto

When I attempt to view the artist list through Android Auto, it never loads and eventually goes back to the main screen. It does this in the downloaded artist list as well. I've tried reinstalling the app and storing everything on an SD card, that do...

Regular

When I attempt to view the artist list through Android Auto, it never loads and eventually goes back to the main screen. It does this in the downloaded artist list as well. I've tried reinstalling th...

carlosls

Casual Listener

855 Views

3 replies

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Spotify has 345GB of memory in use

Hello, ( Sorry for my bad english in advance )My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bug or something like that because I only have ~40GB of me...

Casual Listener

Hello, ( Sorry for my bad english in advance 🙂 ) My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bu...

448 Views

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Offline mode

Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a internet connection to verify subscriptions and you music will be...

Newbie

Hello,   i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a inter...

301 Views

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I want to delete my Spotify account

I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook

Newbie

I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook

IguanaSetup

Community Legend

434 Views

1 replies

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I delete the downloaded lists but no space is freed in the memory ... any solution?

Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Does anyone have a solution? thank you very much

Casual Listener

Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Do...

vavaiaro

Casual Listener

411 Views

2 replies

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Starts skipping songs, starts up in background

App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play a few seconds a day start skipping to the next trac...

Newbie

App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play ...

607 Views

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Freeze and crash as soon as I open the app

I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install.Any ideas?

Newbie

I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install. Any ideas? 

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Elephone P8, Android 7.0

Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...

Newbie

Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store:   Elephone P8, Android 7.0   Spotify closes (app closes + background ...

Seifenaut

Casual Listener

633 Views

1 replies

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Playlist on sd-card

Hello, how can I download a playlist on my sd-card

Casual Listener

Hello, how can I download a playlist on my sd-card

petrad

Casual Listener

1200 Views

2 replies

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eteterterter

hththtrhtrhtrhhghtfhghth

Regular

hththtrhtrhtrhhghtfhghth

257 Views

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No sound from Spotify on Samsung Gear 3

Before the latest update of Samsung G3, spotify with Samsung Health worked fine, but now when Samsung Health announces my running statistics (how far I have left, how fast im running etc) spotify does not have any sound. I can see that music is playi...

Newbie

Before the latest update of Samsung G3, spotify with Samsung Health worked fine, but now when Samsung Health announces my running statistics (how far I have left, how fast im running etc) spotify doe...

b9cj5-n_n4e44

Newbie

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4 replies

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Spotify keeps pausing music during the song playing and sometimes just skips song

I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs. I dont know what to do haha. I have tried restarting my phone deletin...

Newbie

I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs.   ...

516 Views

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Solved!! Playlist skips to the first track, when starting with a later track.

When we start a playlist somewhere in the middle, to continue where we were yesterday, sometimes the playing stops after the track is finished and the focus skips to the first tyrack, sometimes pausing there, sometimes playing on from the beginning.H...

Regular

When we start a playlist somewhere in the middle, to continue where we were yesterday, sometimes the playing stops after the track is finished and the focus skips to the first tyrack, sometimes pausi...

Thelodge

Casual Listener

16891 Views

18 replies

3 likes

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Spotify works like youtube

Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it requires spotify on screen- which is quite like youtub...

Newbie

Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it req...

319 Views

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Spotify on Android

Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same thing happens again. What is going in there ?

Newbie

Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same t...

262 Views

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