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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386725 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

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No more shuffle?

So I updated my spotify and I can't find a shuffle button anywhere. It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in the exact same order, even if I skip the song. I know I hav...

Newbie

So I updated my spotify and I can't find a shuffle button anywhere.  It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in th...

brookelynn557

Casual Listener

1082 Views

1 replies

0 likes

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Spotify connect not working on denon avr x3000

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify premium, wich I have (well I have family) but it u...

Casual Listener

I just did the firmware update for the denon AVR-X3000 released in 29 jun 2017, and cannot use spotify connect with a samsung galaxy S8+, In the remote app after I log in, it says that I need spotify...

rjej123

Casual Listener

2416 Views

2 replies

0 likes

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Superuser Contribution Spotify Run's very slow on Moto G5

The Spotify app run's very slowly on my Moto G5.When i listen to music on my Desktop and try to change the Song on my phone the app reacts very slowly. Can anyone help me please ?

Casual Listener

The Spotify app run's very slowly on my Moto G5. When i listen to music on my Desktop and try to change the Song on my phone the app reacts very slowly.  Can anyone help me please ?   🙂

logitkot

Casual Listener

891 Views

2 replies

0 likes

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Solved!! Download Spotify on new Android

New Android phone, have an existing Spotify subscription which I want to transfer from my Iphone. Can't locate the Spotify app on Playstore & when accessing via website, I'm told it's not available to download in my country. I live in Jersey, Channel...

Newbie

New Android phone, have an existing Spotify subscription which I want to transfer from my Iphone. Can't locate the Spotify app on Playstore & when accessing via website, I'm told it's not availab...

Joe

Community Legend

998 Views

1 replies

0 likes

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Nokia 3 Android

Hi! I recently owned a nokia 3 with Android 7.1.1, the good thing about this phone is the option tha let me use my SD memory card as internal memory, so i can download apps and use the memory in the SD card. To do that, i have to format the SD card, ...

Casual Listener

Hi! I recently owned a nokia 3 with Android 7.1.1, the good thing about this phone is the option tha let me use my SD memory card as internal memory, so i can download apps and use the memory in the ...

Joe

Community Legend

1201 Views

1 replies

0 likes

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Music stops playing when on other apps

I've been having this problem for a while now, if I start playing music on Spotify and then go on another app, the music just stops and I have to go on the Spotify app to start it again. I tried reinstalling, relogging but nothing has yet solved this...

Casual Listener

I've been having this problem for a while now, if I start playing music on Spotify and then go on another app, the music just stops and I have to go on the Spotify app to start it again. I tried rein...

Joe

Community Legend

2349 Views

4 replies

0 likes

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  • 4 replies
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Playlist defaulting to Discover Weekly

I am using Spotify on an Shield K1 that I've had for a couple of years. Just recently, whenever I select the playlist option from my library, I am defaulted to go into the discover weekly playlist. I can't get back to my playlist listings. If I stop ...

Newbie

I am using Spotify on an Shield K1 that I've had for a couple of years.  Just recently, whenever I select the playlist option from my library, I am defaulted to go into the discover weekly playl...

328 Views

0 replies

0 likes

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Superuser Contribution Being redirected to the login screen

When I try to login to Spotify app on my phone (Sony Xperia z5) I can't pass beyond the login screen. I login using Facebook, it redirects me to a page that says "you logged in previously using Facebook. Do you want to continue?" I click yes, it goes...

Newbie

When I try to login to Spotify app on my phone (Sony Xperia z5) I can't pass beyond the login screen. I login using Facebook, it redirects me to a page that says "you logged in previously using Faceb...

ZullyB

Roadie

1691 Views

1 replies

0 likes

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Updated to Android 8.0.0 . All offline songs stopped working.

I updated to Android 8.0.0 and all was fine, my offline music was all still showing as downloaded, and had the green arrow next to it, but when I selected one to play it would play only nothing. The song then greyed out on the list of songs. I have r...

Gig Goer

I updated to Android 8.0.0 and all was fine, my offline music was all still showing as downloaded, and had the green arrow next to it, but when I selected one to play it would play only nothing. The ...

chiefjoboo

Gig Goer

776 Views

1 replies

0 likes

Android
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Superuser Contribution Me sale un "error de descarga por almacenamiento"

Me sale que hay un error y no me deja descargar todas las canciones que tenia y se me borran las canciones, pero no las playlist, tengo un samsung j2 y una memoria que esta vacia y la uso nada mas para spotify pero se me borra todo y tengo premium y ...

Newbie

Me sale que hay un error y no me deja descargar todas las canciones que tenia y se me borran las canciones, pero no las playlist, tengo un samsung j2 y una memoria que esta vacia y la uso nada mas pa...

ZullyB

Roadie

503 Views

1 replies

0 likes

  • 503 Views
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Google Assistant - Spotify Song Radio

When I ask Google Assistant, whether it be my Android phone or Google Homes, to play [Song] by [Artist] on Spotify, it plays the Song Radio not just the song; hence non-requested songs start playing subsequent to the original requested song. Is there...

Casual Listener

When I ask Google Assistant, whether it be my Android phone or Google Homes, to play [Song] by [Artist] on Spotify, it plays the Song Radio not just the song; hence non-requested songs start playing ...

Tsmltc

Newbie

2466 Views

3 replies

2 likes

Google Assistant
Google Home
Spotify Radio
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Trying to find a widget

I was reading a blog post on an android site and saw a screen shot with what appears to be a Spotify widget. Just curious if anyone knows what widget it is..

Regular

I was reading a blog post on an android site and saw a screen shot with what appears to be a Spotify widget. Just curious if anyone knows what widget it is..  

411 Views

0 replies

0 likes

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Solved!! Problem logging in to Android app - PC browser access to account is fine

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com.Then Spotify has to customer care number! I'm a premium customer (for now),...

Casual Listener

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com. Then Spotify has to cu...

fasanell

Newbie

1461 Views

3 replies

0 likes

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Auto play at startup

Is there a way to have spotify, at start up, to automatically start playing a playlist or radio statio?

Newbie

Is there a way to have spotify, at start up,  to  automatically start playing a playlist or radio statio? 

ExtremistPain

Newbie

16870 Views

5 replies

23 likes

  • 16870 Views
  • 5 replies
  • 23 likes

Get Alexa to play only from my library.

Hello! Does anyone know what command I need to use to get Alexa to play songs only from my Spotify library or from my songs? I’m not talking about playlists, I mean that if I want to listen to someone with a large back catalogue (like the Beatles, fo...

Visitor

Hello! Does anyone know what command I need to use to get Alexa to play songs only from my Spotify library or from my songs? I’m not talking about playlists, I mean that if I want to listen to someon...

user-removed

Not applicable

927 Views

1 replies

2 likes

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Superuser Contribution When I'm in a other app spotify crashes

When I'm listening to spotify and I'm in a other app spotify crashes and does'n work , I'm a premium user for this

Newbie

When I'm listening to spotify and I'm in a other app spotify crashes and does'n work , I'm a premium user for this

Melody

Spotify

388 Views

1 replies

0 likes

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Playlists do not actually get deleted

Even if you delete a playlist, it is still accessible if you keep the share link to it.This is extremely frustrating and is across all platforms (Web, Android, PC/Mac)If I delete something the expectation is that it is no longer accessible by anyone.

Regular

Even if you delete a playlist, it is still accessible if you keep the share link to it. This is extremely frustrating and is across all platforms (Web, Android, PC/Mac) If I delete something th...

user-removed

Not applicable

2547 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Spotify skipping Samsung

My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists

Newbie

My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists

Melody

Spotify

404 Views

1 replies

0 likes

  • 404 Views
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App Plays Artists I Didn't Search For

I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totally fine with me! However. Recently, once I hit the S...

Newbie

I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totall...

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
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Podcasts: Single episodes on mobile device

Hello everyone, maybe i'm just too stupid, but is there a way to listen to single podcast episodes? I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcast, spotify lists up all episodes and won't stop playing.Yes, i could ...

Newbie

Hello everyone,   maybe i'm just too stupid, but is there a way to listen to single podcast episodes?   I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcas...

737 Views

0 replies

1 likes

  • 737 Views
  • 0 replies
  • 1 likes