Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
3 hours ago
Timbo6sic6
Casual Listener
67642 Views
69 replies
26 likes

67642 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28938 Views
5 replies
0 likes

28938 Views
5 replies
0 likes

Solved!! I lost all my saved songs!!!! Help!!!

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs

Luismorals9
Casual Listener
I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs
2018-02-16 5:16:47 AM
2018-02-16 12:31:21 PM
Luismorals9
Casual Listener
1170 Views
2 replies
0 likes

1170 Views
2 replies
0 likes

Music is choppy when screen is black

Android Nougat, latest version of SpotifySamsung Galaxy S6On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in the Settings menu anywhere, so that fix won't work. Doesn...

tdcarroll3
Casual Listener
Android Nougat, latest version of Spotify Samsung Galaxy S6 On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in th...
2017-11-02 4:09:19 AM
2018-02-16 12:15:40 PM
daimerv83
Newbie
4758 Views
4 replies
0 likes
Android
Choppy
nougat
playback
screen

4758 Views
4 replies
0 likes

Solved!! shuffle won't stop on android

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium service so I cannot find a setting to turn off the shuf...

CaseyHarris1017
Casual Listener
Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium se...
2014-10-24 2:54:35 PM
2018-02-16 12:01:04 PM
Madison_willie
Newbie
119439 Views
19 replies
5 likes

119439 Views
19 replies
5 likes

Superuser Contribution Spotify doesn't recognize offline download

Hi,The space on my device was running out so I tried to transfer the offline downloads on my SD card.The process succeeded but now all my downloads are not available to listen to it offline mode and if I try to download the songs once again the data ...

Triso
Casual Listener
Hi, The space on my device was running out so I tried to transfer the offline downloads on my SD card. The process succeeded but now all my downloads are not available to listen to it offline mode ...
2018-01-31 10:31:32 AM
2018-02-16 11:58:41 AM
CryticalAce
Rising Star 1
1505 Views
5 replies
0 likes

1505 Views
5 replies
0 likes

Bose QC20 buttons not working

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to the previous track do not work. Is there a solutio...

blackrabbit256
Newbie
I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to...
2018-02-16 11:10:42 AM
818 Views
0 replies
0 likes

818 Views
0 replies
0 likes

Offline music goes away after each restart and has to be re-downloaded

Hi there! If someone could help me with this issue on my android phone. Would greatly appreciate. Thank you.

vijayroyt
Casual Listener
Hi there! If someone could help me with this issue on my android phone. Would greatly appreciate. Thank you.
2015-04-08 5:19:30 AM
2018-02-16 10:44:06 AM
citizenserious
Casual Listener
13817 Views
10 replies
7 likes
MISSING OFFLINE MUSIC AFTER RESTART

13817 Views
10 replies
7 likes

Shuffle no longer all that random

With the recent update, on my Samsung Galaxy S3 (Android version 4.3), when I shuffle a playlist, the songs now follow a similar pseudorandom pattern. I hear much of what's in the beginning of my lists, and rarely do I hear 2/3 of my lists anymore (u...

nilssonmge
Casual Listener
With the recent update, on my Samsung Galaxy S3 (Android version 4.3), when I shuffle a playlist, the songs now follow a similar pseudorandom pattern. I hear much of what's in the beginning of m...
2018-02-01 4:29:47 PM
2018-02-16 9:38:12 AM
caszriel
Composer
1271 Views
5 replies
2 likes

1271 Views
5 replies
2 likes

Solved!! Forward Button Stops

Spotify limits the number of times to forward how many songs before it grays out the forward button? I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what's the problem? I'm using the Spotify app on my phone btw...

user-removed
Visitor
Spotify limits the number of times to forward how many songs before it grays out the forward button? I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what...
2018-02-13 10:29:17 AM
2018-02-16 9:35:48 AM
caszriel
Composer
1454 Views
4 replies
0 likes

1454 Views
4 replies
0 likes

Music stops alone

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music. However the android app stops alone...it's very frustrated as I am working and I hate working without music.I changed my password to avoid the problem but it's not.......

damidamiii
Newbie
I hace spotify premium and pay 9.90eur to have the possibilty to listen the music. However the android app stops alone...it's very frustrated as I am working and I hate working without music. ...
2018-02-16 9:14:09 AM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

Spotify android app is S***

This is the worst app I have on my tabletglitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not workingThe app is unreliable and buggy and has been for agesI can't believe I'm ...

lurkio77
Visitor
This is the worst app I have on my tablet glitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not working The app is un...
2018-02-15 11:50:12 PM
2018-02-16 8:42:27 AM
TheBrickSlayer
Roadie
431 Views
1 replies
1 likes

431 Views
1 replies
1 likes

Won't stop playing music when bluetooth devide disconnected

Hello, I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth.What happens is when I turn the car off, usually Spotify goes to pause, but now it resumes the music on my cell phones speakers instead. Also when I get a c...

marcusj
Newbie
Hello, I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth. What happens is when I turn the car off, usually Spotify goes to pause, but now it resum...
2018-02-15 6:06:55 PM
2018-02-16 8:10:18 AM
Chrisfh
Newbie
2090 Views
1 replies
11 likes

2090 Views
1 replies
11 likes

Android TV App

When scrolling through albums or playlists, if you select an album to play a track, when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist you selected - very annoying, please gix. Thanks.

CFB1
Newbie
When scrolling through albums or playlists, if you select an album to play a track, when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist...
2018-02-16 2:56:08 AM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Downloadable Device Limit?

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! It's not a huge deal, because I spend most of the da...

PopoChubbs
Casual Listener
Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! I...
2018-02-15 10:04:37 PM
2018-02-15 12:47:03 AM
phan_times
Community Legend
705 Views
1 replies
0 likes

705 Views
1 replies
0 likes

im not getting my premium in mobile

Hello, as you can see in this print https://imgur.com/a/iwYKOi have premium until 06/03/2018 but since today i am not able to listen music offline.someone can help me pls? Thanks for the attention.

Vasco14PT
Newbie
Hello, as you can see in this print https://imgur.com/a/iwYKO i have premium until 06/03/2018 but since today i am not able to listen music offline. someone can help me pls? Thanks fo...
2018-02-15 10:06:14 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Superuser Contribution Error en la descarga

Cada vez que descargo la música aparece ese mensaje y ya cerré sesión en todos los dispositivos

Pipee_andre
Newbie
Cada vez que descargo la música aparece ese mensaje y ya cerré sesión en todos los dispositivos
2017-03-31 1:39:17 AM
2018-02-15 7:47:51 PM
Afranco25
Newbie
2481 Views
2 replies
0 likes

2481 Views
2 replies
0 likes

New phone

So i bought a new phone and i downloaded spotify but it won't recognize that i have a premium account and such. I can't play offline mode and change the quality of my music when I download.

Jusi
Newbie
So i bought a new phone and i downloaded spotify but it won't recognize that i have a premium account and such. I can't play offline mode and change the quality of my music when I download.
2018-02-15 5:53:45 PM
2018-02-15 7:28:51 PM
jsannn
Community Legend
877 Views
1 replies
0 likes

877 Views
1 replies
0 likes

Bug in Playlists view in landscape orientation

Steps to reproduce:- Device in landscape orientation- Click: Your Library -> Playlists Expected result:- Playlists view opens and all playlists are selectable Actual result:- Playlists view opens and Discover Weekly (the topmost playlist) gets select...

dieu7
Regular
Steps to reproduce: - Device in landscape orientation - Click: Your Library -> Playlists Expected result: - Playlists view opens and all playlists are selectable Actual result...
2018-02-08 2:14:51 PM
2018-02-15 6:16:00 PM
songassistant
Composer
952 Views
6 replies
1 likes

952 Views
6 replies
1 likes

Shuffle broken on big playlists with Google Home

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce:Open Spotify app on androidClick on "Devices Available" and connect to my Google Home as the active deviceClick a song near the bottom of a playlist with...

ajstar888
Casual Listener
Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce: Open Spotify app on android Click on "Devices Available" and connect to my Google Home as the...
2018-02-15 7:58:54 AM
2018-02-15 6:15:54 PM
lukemacneil
Newbie
1524 Views
1 replies
13 likes

1524 Views
1 replies
13 likes

How to access artist/genre suggestion page

Hi, I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't know what to call the page I'm referring to, but right after y...

thomasthecure
Newbie
Hi, I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't kn...
2018-02-15 5:47:27 PM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Superuser Contribution Facebook login error

I'm use facebook login, but I get login error message

jkfcgd
Newbie
I'm use facebook login, but I get login error message
2018-02-10 9:54:59 AM
2018-02-15 5:31:32 PM
Melody
Spotify
1102 Views
1 replies
0 likes

1102 Views
1 replies
0 likes

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