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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??
My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??
359 Views
0 replies
1 likes
I woke up this morning to find that suddenly many of my saved albums only had a few songs saved if I accessed them through my library. If I search I can get the whole album, but only a small, seemingly random selection will save to my phone.
I woke up this morning to find that suddenly many of my saved albums only had a few songs saved if I accessed them through my library. If I search I can get the whole album, but only a small, seeming...
942 Views
0 replies
0 likes
How do I get back into my account and get on my premium
How do I get back into my account and get on my premium
Spotify
387 Views
1 replies
0 likes
Im trying to download a few songs but it takes forever to do so. It took about 3 mins for each song. My wifi connection is strong and stable but it still downloads extremely slowly.
Im trying to download a few songs but it takes forever to do so. It took about 3 mins for each song. My wifi connection is strong and stable but it still downloads extremely slowly.
317 Views
0 replies
0 likes
Hej everyone. ANDROID App here.I can't find anywhere the songs that I downloaded.Isn't there any area in the app where that should be shown.?
Hej everyone. ANDROID App here. I can't find anywhere the songs that I downloaded. Isn't there any area in the app where that should be shown.?
382 Views
0 replies
0 likes
Hiya! So I'm on Android and my problem is that I cannot log in. Unfortunately, I was logged into Spotify listening to music when all of a sudden it stopped playing the music and LOGGED ME OUT. I only had it offline mode because I was using her acc to...
Hiya! So I'm on Android and my problem is that I cannot log in. Unfortunately, I was logged into Spotify listening to music when all of a sudden it stopped playing the music and LOGGED...
488 Views
0 replies
0 likes
Hi, Initially it works well, not sure since when (maybe a month ago) I got this problem. I cannot change songs via steering wheel on my 2015 BMW 320i, other things still work well such as playing back, seeing track info or chagne tracks with the idri...
Hi, Initially it works well, not sure since when (maybe a month ago) I got this problem. I cannot change songs via steering wheel on my 2015 BMW 320i, other things still work well such as pl...
721 Views
0 replies
3 likes
I have an older Samsung Tab2 7.0 tablet running and have Spotify Premium. I tried to adjust the music quality and access the equalizer but both are unavailble. How can I get those features to show up on my Settings?
I have an older Samsung Tab2 7.0 tablet running and have Spotify Premium. I tried to adjust the music quality and access the equalizer but both are unavailble. How can I get those f...
400 Views
0 replies
0 likes
The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.
The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.
353 Views
0 replies
0 likes
My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cache on my phone
My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cach...
443 Views
0 replies
0 likes
After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load.I've tried all the other recommended fixes I've found here in the forum a...
After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load. I've tried all the o...
363 Views
0 replies
0 likes
When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delete the playlist because it is not mine, I am not fol...
When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delet...
347 Views
0 replies
0 likes
When I attempt to view the artist list through Android Auto, it never loads and eventually goes back to the main screen. It does this in the downloaded artist list as well. I've tried reinstalling the app and storing everything on an SD card, that do...
When I attempt to view the artist list through Android Auto, it never loads and eventually goes back to the main screen. It does this in the downloaded artist list as well. I've tried reinstalling th...
Casual Listener
837 Views
3 replies
0 likes
Hello, ( Sorry for my bad english in advance )My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bug or something like that because I only have ~40GB of me...
Hello, ( Sorry for my bad english in advance 🙂 ) My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bu...
433 Views
0 replies
0 likes
Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a internet connection to verify subscriptions and you music will be...
Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a inter...
289 Views
0 replies
0 likes
I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook
I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook
Community Legend
418 Views
1 replies
0 likes
Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Does anyone have a solution? thank you very much
Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Do...
Casual Listener
396 Views
2 replies
0 likes
App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play a few seconds a day start skipping to the next trac...
App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play ...
599 Views
0 replies
0 likes
I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install.Any ideas?
I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install. Any ideas?
324 Views
0 replies
0 likes
Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...
Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background ...
Casual Listener
629 Views
1 replies
0 likes
