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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

213122 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 213122 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

564929 Views

78 replies

3 likes

  • 564929 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

465843 Views

577 replies

39 likes

Account
Free
  • 465843 Views
  • 577 replies
  • 39 likes

App doesn't reproduce 2 playlists, but desktop app does

I recently changed my phone to a OnePlus 5T running Android 8.0 For some reason, two of my playlists won't play on it. If I start listening to them on my Mac and then on my phone click on "continue listening here" then the music stops and i'm taken t...

Newbie

I recently changed my phone to a OnePlus 5T running Android 8.0   For some reason, two of my playlists won't play on it. If I start listening to them on my Mac and then on my phone click on "c...

Joe

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Playlist without songs added by Spotify

Is there any way (in Spotify free, android) to creaqte a playlist without Spotify adding a billion songs I dont want to it?I just want a playlist of these 3 particular songs and nothing more and I can't seem to do it. Help?

Newbie

Is there any way (in Spotify free, android) to creaqte a playlist without Spotify adding a billion songs I dont want to it? I just want a playlist of these 3 particular songs and nothing more and I ...

Joe

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

LG V30 song data

When I play music in my car via Bluetooth it does not show the info for the song being played I just upgraded to the V30 from a droiD turbo and it worked fine for the same version

Newbie

When I play music in my car via Bluetooth it does not show the info for the song being played I just upgraded to the V30 from a droiD turbo and it worked fine for the same version

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Local Files greyed out on mobile, play fine on desktop.

Okay so I've added a tonne of local files to a playlist.They can play just fine on the desktop app.However, on the mobile app, they are greyed out and can't be played.I have tried reinstalling the app, removing the local files and adding them again, ...

Casual Listener

Okay so I've added a tonne of local files to a playlist. They can play just fine on the desktop app. However, on the mobile app, they are greyed out and can't be played. I have tried reinstalling ...

Joe

Community Legend

15211 Views

4 replies

2 likes

  • 15211 Views
  • 4 replies
  • 2 likes

Crash on Android 8 when trying to save album

Hello, I'm on Android 8.0.0 with Spotify 8.4.39.673 arm V7. Oneplus 3T. App reproducably always crashes/force closes when trying to save an album to the collection. Problem exists for about two days now. Removed old albums to exclude hitting the albu...

Casual Listener

Hello,   I'm on Android 8.0.0 with Spotify 8.4.39.673 arm V7. Oneplus 3T. App reproducably always crashes/force closes when trying to save an album to the collection. Problem exists for about ...

Joe

Community Legend

1698 Views

8 replies

5 likes

  • 1698 Views
  • 8 replies
  • 5 likes

Solved!! Can't play local files on my Samsung Galaxy S7

Hello users,I have some music that is now on Spotify. However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't seem to download them on my phone. If anyone could help me ...

Casual Listener

Hello users, I have some music that is now on Spotify.  However when i put the songs in my local files and download them, i can only listen to them on my desktop. I tried some things but can't...

Joe

Community Legend

1350 Views

3 replies

0 likes

  • 1350 Views
  • 3 replies
  • 0 likes

Can't Log in

I can't log in in my phone, I've changed the password and still can't log in, keeps saying user or password invalid.

Newbie

I can't log in in my phone, I've changed the password and still can't log in, keeps saying user or password invalid.

feelikeastrangr

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drain on Android

Hi all, Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a solution? FYI I'm on a Samsung Galaxy S7.Thanks!

Newbie

Hi all,   Since an update last week, my Spotify has been overheating my phone and dragging battery life down 20-30% an hour. It's a real shame, but has anyone experienced the same, or found a ...

MarcoSpot

Newbie

1914 Views

2 replies

0 likes

  • 1914 Views
  • 2 replies
  • 0 likes

Login problem

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, changed my password twice, uninstalled and reinstalled t...

Newbie

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, chang...

user-removed

Not applicable

1554 Views

6 replies

2 likes

  • 1554 Views
  • 6 replies
  • 2 likes

Samsung Gear Sport Spotify App doesnt recognize that I have premium

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?

Casual Listener

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?  

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

Music quality problem

I've subscribe to premium and the music quality of spotify when change to extreme , the later i go back it turns to normal and automatic quality . Seems like it didn't save the quality at all . Any solution ?

Newbie

I've subscribe to premium and the music quality of spotify when change to extreme , the later i go back it turns to normal and automatic quality . Seems like it didn't save the quality at all . Any s...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Way too low

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its still not loud enough. And for everyone here who wa...

Visitor

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its ...

ZullyB

Roadie

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

Newbie

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

ZullyB

Roadie

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist doesn't shuffle on phone

Hello,I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more or less in the order I put it in every time. I do no...

Casual Listener

Hello, I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more...

buffshaggy

Casual Listener

1316 Views

3 replies

2 likes

  • 1316 Views
  • 3 replies
  • 2 likes

Solved!! Share downloads between devices with the same Premium account

Hi all. I have a premium account that I use on 3 devices (2 Android and 1 PC). In one of them I made the download to be able to listen offline. My question is: I want to take those downloads to another of my devices (Android) so I do not have to down...

Newbie

Hi all. I have a premium account that I use on 3 devices (2 Android and 1 PC). In one of them I made the download to be able to listen offline. My question is: I want to take those downloads to anoth...

Joe

Community Legend

4847 Views

1 replies

0 likes

  • 4847 Views
  • 1 replies
  • 0 likes

Control the Music on Lock Screen

I have a Samsung Note 5 and on Lock Screen I cant control the music well. So I want to control things like munite.Spoiler (Highlight to read)

Visitor

I have a Samsung Note 5 and on Lock Screen I cant control the music well. So I want to control things like munite.  

570 Views

0 replies

0 likes

idea
lock screen
Music
  • 570 Views
  • 0 replies
  • 0 likes

I can't log on my phone but can log in on windows

Yastrday I downloaded spotify for windows and connected my device and on the other day I wasn't able to log in on my android.

Regular

Yastrday I downloaded spotify for windows and connected my device and on the other day I wasn't able to log in on my android.

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

App closes randomly

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions?Using the app on an LG G3.

Casual Listener

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions? Usi...

modernmanifesto

Newbie

1453 Views

3 replies

0 likes

  • 1453 Views
  • 3 replies
  • 0 likes

Chromecast STILL disappears from android spotify

Hi.I dont know why you closed the previous thread, but this problem persists.When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast device.I have tried reinstalling according to the steps pos...

Casual Listener

Hi. I dont know why you closed the previous thread, but this problem persists. When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast devi...

lab

Gig Goer

11781 Views

26 replies

12 likes

  • 11781 Views
  • 26 replies
  • 12 likes