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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387769 Views

545 replies

34 likes

Account
Free
  • 387769 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Superuser Contribution Se eliminan canciones, se vuelven no disponibles

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan .tengo que sacar el telefono del bolsillo y darle play otras vez . Cada vez ocurre con mas frecuencia

Newbie

Hola . Tengo un samsung S8 y cuando abro la aplicacion para escuchar musica las canciones se pausan  .tengo que sacar el telefono del bolsillo y darle play otras vez .  Cada vez ocurre con ...

ZullyB

Roadie

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Downloaded music soft deleted after changing SIM card

Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here. SummaryIf the phone doesn't have connection or is in airplane mode and you c...

Newbie

Hi, the other day I experienced this issue and since it's not something that is straightforward for the QA team to find I figured I'd share the bug and the repro steps here.   Summary If...

user-removed

Not applicable

3019 Views

2 replies

6 likes

  • 3019 Views
  • 2 replies
  • 6 likes

My app crashes sometimes while listening some songs and also while downloading them.

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know why but the app sometimes while listening to songs i...

Casual Listener

Ive been using the non premium service of spotify for a while. But since i love the app, i bought the premium service. I started using the app normaly but i have some problems with it. I don't know w...

Nico

Community Legend

1627 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

ich kann nicht mehr mit Paysafecard bezahlen

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

Casual Listener

Frueher konnte man mit Paysafe Card bezahlen. iIch habe mir jetzt eine 10er geholt aber irgentwie wurde dies abgeschafft

dieserpaul

Casual Listener

33280 Views

2 replies

10 likes

  • 33280 Views
  • 2 replies
  • 10 likes

[Android Wear] Spotify keeps "connecting"

So I bought a Huawei Watch 2 Sport, running Android Wear 2.0 I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connection failed. I've tried the following steps: - Clear app data and ca...

Casual Listener

So I bought a Huawei Watch 2 Sport, running Android Wear 2.0    I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connecti...

user-removed

Not applicable

4913 Views

11 replies

1 likes

  • 4913 Views
  • 11 replies
  • 1 likes

Anmeldung nicht moeglich - da Spotify auf "offline" gestellt war

Hallo, nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerdings) und staendig die Meldung bekam, dass die Verbindung nicht...

Newbie

Hallo,   nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerding...

Nico

Community Legend

6166 Views

1 replies

1 likes

  • 6166 Views
  • 1 replies
  • 1 likes

Saucy Beats

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense. Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not alone in this issue and therefore has me worried. Has anyone got to...

Regular

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense.    Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not a...

Henlag

Newbie

3898 Views

20 replies

4 likes

  • 3898 Views
  • 20 replies
  • 4 likes

Won't play through wired headphones

When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help

Casual Listener

When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help

LorenzoSetola

Music Fan

8251 Views

5 replies

0 likes

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  • 5 replies
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New update wont allow me to download/play local files to my phone

With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re downloaded my songs from my spotify and all of the onlt...

Casual Listener

With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re down...

724 Views

0 replies

0 likes

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Solved!! spotify doesn`t save to sd card

Hello, on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full". I also emtied the catch and deleted all data...doesn't help...

Newbie

Hello,   on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full...

palacioswa1

Newbie

541521 Views

297 replies

31 likes

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  • 297 replies
  • 31 likes

Skip beginning part of song

Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0 Cheers

Newbie

Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0   Cheers

913 Views

0 replies

1 likes

  • 913 Views
  • 0 replies
  • 1 likes

Automatic stop?

Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.

Casual Listener

Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.

Shaun_Yap

Gig Goer

1199 Views

3 replies

0 likes

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  • 3 replies
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Random devices hijacking my account through spotify conntect, any help?

Hi, i really need some help trying to disconnect / kick off any 'connected' devices from my spotify account? Every time i log in through my phone, some random device will connect, sometimes it's a PC sometimes it's another phone by the looks of thing...

Casual Listener

Hi, i really need some help trying to disconnect / kick off any 'connected' devices from my spotify account? Every time i log in through my phone, some random device will connect, sometimes it's a PC...

Heavywavez

Regular

88303 Views

26 replies

28 likes

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  • 26 replies
  • 28 likes

Solved!! Creating Album Playlists

When creating a playlist from an album on Spotify, it no longer auto generates the album title and artist name as the title for the playlist. This is how I organise my music (albums as playlists). Please bring this back or can you suggest a better wa...

Newbie

When creating a playlist from an album on Spotify, it no longer auto generates the album title and artist name as the title for the playlist. This is how I organise my music (albums as playlists). Pl...

amirism

Roadie

9511 Views

1 replies

3 likes

  • 9511 Views
  • 1 replies
  • 3 likes

Cant connect with smartwatch

So I just got a smartwatch Fossil Q Marshall. I bought this device so i could easily skip tracks change volume etc. on Spotify. But everytime I try connecting to Spotify it stays stuck on the connecting screen for 2 minutes and than it just stops. Wh...

Newbie

So I just got a smartwatch Fossil Q Marshall. I bought this device so i could easily skip tracks change volume etc. on Spotify.   But everytime I try connecting to Spotify it stays stuck on th...

DerekIreland

Newbie

1078 Views

1 replies

1 likes

  • 1078 Views
  • 1 replies
  • 1 likes

manual track order in playlist

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

Casual Listener

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

jeanl

Newbie

1067 Views

4 replies

2 likes

  • 1067 Views
  • 4 replies
  • 2 likes

E-mail on Android

Hello, can I change my e-mail on Android version of Spotify? 

Casual Listener

Hello, can I change my e-mail on Android version of Spotify? 

hhaizs

Casual Listener

669 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Can't skip songs

Can someone help me please, I can't skip songs after 6 goes. Or select one after searching. Please help!

Casual Listener

Can someone help me please, I can't skip songs after 6 goes. Or select one after searching. Please help!

rajik1645

Casual Listener

425 Views

2 replies

0 likes

  • 425 Views
  • 2 replies
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Superuser Contribution Remove/Delete downloads from Android Deviece

Hi Gang, Im new to spotify (yes, ive been living under a rock for a while) and after finally trying the free version i upraded to premium and was amazed how much better it is. im even considering the family plan! So my question is this... after downl...

Newbie

Hi Gang, Im new to spotify (yes, ive been living under a rock for a while) and after finally trying the free version i upraded to premium and was amazed how much better it is.  im even consideri...

Aimee_T

Roadie

1466 Views

1 replies

0 likes

  • 1466 Views
  • 1 replies
  • 0 likes

Spotify pauses every 30 seconds

I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on everything else i own.

Visitor

I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on ...

user-removed

Not applicable

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes