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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847040 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847040 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16164 Views
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  • 16164 Views
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Opção importar músicas não aparece em minha conta

Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.

  • Newbie
  • Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.
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  • 1106 Views
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  • 6 likes

Download das músicas

Meu celular tem 64gb e tem uns 50gb livres, eu coloquei pra fazer download das minhas músicas e quando peguei o celular apareceu um aviso que estava sem memória e não poderia continuar o download, alguém pode me ajudar com isso?

  • Newbie
  • Meu celular tem 64gb e tem uns 50gb livres, eu coloquei pra fazer download das minhas músicas  e quando peguei o celular apareceu um aviso que estava sem memória e não poderia continuar o downlo...
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  • 93 Views
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Spotify Connect and Podcasts

I use the Spotify Player on my Windows computer and control it from my Android phone(s). If I'm playing music then try to switch to a podcast, nothing happens. I have to go to the computer and select the podcast. Then the controls work until I try to...

  • Music Fan
  • I use the Spotify Player on my Windows computer and control it from my Android phone(s). If I'm playing music then try to switch to a podcast, nothing happens. I have to go to the computer and select...
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  • 225 Views
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Someone has access to my account but I've exhausted all options

Long title, I know. I've been having this issue the past month. Basically, I keep finding random tracks added to my "Songs" list from someone that must have access to my account. I've changed my password and logged out everywhere but somehow I keep h...

  • Newbie
  • Long title, I know. I've been having this issue the past month. Basically, I keep finding random tracks added to my "Songs" list from someone that must have access to my account. I've changed my pass...
  • SpotCreated
  • Roadie
  • 142 Views
  • 1 replies
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  • 142 Views
  • 1 replies
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Downloads on SDCard dissapear after reboot

Hi there, My 3mo trail expires today and I still have a major issue that I cannot accept as its very important to me. When I download playlists on my MicroSD card, its working fine and without any trouble. However, sometimes when I reboot my device, ...

  • Newbie
  • Hi there,   My 3mo trail expires today and I still have a major issue that I cannot accept as its very important to me.   When I download playlists on my MicroSD card, its working fine ...
  • 120 Views
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  • 1 likes
  • 120 Views
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  • 1 likes

Saved Albums keep on un-downloading themselves!

I've been a premium (family pack) user for years. Frustratingly, my downloaded albums, of which I have, currently 2,900 tracks, occasionally just all get un-downloaded. I can't figure out if there's a 'download all' setting as it takes me close to 20...

  • Newbie
  • I've been a premium (family pack) user for years. Frustratingly, my downloaded albums, of which I have, currently 2,900 tracks, occasionally just all get un-downloaded. I can't figure out if there's ...
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  • 104 Views
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Je ne peux pas transférer ma musique sur ma carte sd

Bonjour, je ne vois pas le bouton transférer pour mettre ma musique télécharger sur ma carte SD. Je suis sur Android Sony Xperia e5.Quelques screenshot si dessous ça pourrais vous aidez.Merci d'avance.Je n'ai pas le bouton J'ai téléchargé une playlis...

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  • Casual Listener
  • Bonjour, je ne vois pas le bouton transférer pour mettre ma musique télécharger sur ma carte SD. Je suis sur Android Sony Xperia e5. Quelques screenshot si dessous ça pourrais vous aidez. Merci d'a...
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  • 500 Views
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  • 1 likes

No aparece la opción de almacenamiento en la tarjeta de memoria SD

Spoiler (Highlight to read)Ayer spotify cerro mi sesion en mi celular y tuve que reinstalar la aplicacion y ahora no me deja cambiar de almacenamiento a la SD alguien sabe como arreglar esoAyer spotify cerro mi sesion en mi celular y tuve que reinsta...

  • Newbie
  • Ayer spotify cerro mi sesion en mi celular y tuve que reinstalar la aplicacion y ahora no me deja cambiar de almacenamiento a la SD alguien sabe como arreglar eso
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Superuser Contribution Modo sin conexión

Buenos días,Soy usuario de spotify premium y siempre he utilizado la app con mi Windows Phone sin problema. Recientemente he cambiado a Android y no consigo activar el modo sin conexión en mi dispositivo.No puedo escucar mi música cuando no tengo acc...

  • Newbie
  • Buenos días, Soy usuario de spotify premium y siempre he utilizado la app con mi Windows Phone sin problema. Recientemente he cambiado a Android y no consigo activar el modo sin conexión en mi dispo...
  • QueFlashas
  • Casual Listener
  • 16995 Views
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  • 16995 Views
  • 2 replies
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Web Player prompted stops music and switches playlist

Hi all, When I am listening on my andriod phone, suddenly my music stops and the 'Web Player' poops up. No matter if I click 'continue' or 'listening on my phone', it takes me to a different playlist, nothing I have ever listened to. The most annoyin...

  • Newbie
  • Hi all,   When I am listening on my andriod phone, suddenly my music stops and the 'Web Player' poops up. No matter if I click 'continue' or  'listening on my phone' , it takes me to...
  • Joe
  • Community Legend
  • 150 Views
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  • 150 Views
  • 1 replies
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Phone ap not syncing a couple of songs

About a week ago my phone ap on my Samsung S7 grayed out two songs by the same artist and now won't play them (All of the other songs are fine). On the PC, they are still on my playlist and will play without issue. I have uninstalled the ap and reins...

  • Casual Listener
  • About a week ago my phone ap on my Samsung S7 grayed out two songs by the same artist and now won't play them (All of the other songs are fine). On the PC, they are still on my playlist and will play...
  • Joe
  • Community Legend
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
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No me aparece la opción de almacenar

Hola! No me aparece la opción de almacenar en mi celular, ya configure la memoria SD como almacenamiento interno, configure la memoria SD como almacenamiento externo y ni así me aparece la opción. Tambien quite la memoria y la volví a colocar y nada,...

  • Newbie
  • Hola!   No me aparece la opción de almacenar en mi celular, ya configure la memoria SD como almacenamiento interno, configure la memoria SD como almacenamiento externo y ni así me aparece la o...
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  • 683 Views
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démarrage demande compte premium

Bonjour, Sur mon Note 4, SPOTIFY parfois souhaite commencer par une pub ayant le compte FREE, cela me dérange pas sauf que la pub ne se lance jamais. Et si je demande à lancer la musique, SPOTIFY me répond que seul les comptes premium peuvent le fair...

  • Casual Listener
  • Bonjour,   Sur mon Note 4, SPOTIFY parfois souhaite commencer par une pub ayant le compte FREE, cela me dérange pas sauf que la pub ne se lance jamais. Et si je demande à lancer la musique, SP...
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  • Android
    Pubnotbegin
    pubquinedémarrepas
  • 245 Views
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Superuser Contribution My music dissappear before I downloaded

The last night I downloaded my music to listen in my travel, I opened the app and my music is gone, I'm so angry with this.My SD card isn't full, I don't cross the download songs limit, is my only one account and I'm sure that I downloaded my albums ...

  • Casual Listener
  • The last night I downloaded my music to listen in my travel, I opened the app and my music is gone, I'm so angry with this. My SD card isn't full, I don't cross the download songs  limit, is my...
  • Aimee_T
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify account

i wish to delete my spotify account and re install it...i wish to start from scratch with no songs...how do I do that

  • Newbie
  • i wish to delete my spotify account and re install it...i wish to start from scratch with no songs...how do I do that  
  • Aimee_T
  • Roadie
  • 160 Views
  • 1 replies
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  • 160 Views
  • 1 replies
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Spotify Connect plays only one track on connect device then reverts back to original device

I love Spotify connect however it only plays one track from the original device to connected device i.e. Spotify on my Android Phone connected to my Desktop only plays one track before reverting back to my phone. Do not want to go back to the phone t...

  • Regular
  • I love Spotify connect however it only plays one track from the original device to connected device i.e. Spotify on my Android Phone connected to my Desktop only plays one track before reverting back...
  • 152 Views
  • 0 replies
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  • bug
    spotify connect
  • 152 Views
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Automatically log out and can't log in again!!

My spotify app in samsung phone was automatically logged out 2 days ago. I hav been trying to log in again and again since that time. Even trying to create new account and log in but it still does not work at all. The error message is appeared that ....

  • Casual Listener
  • My spotify app in samsung phone was automatically logged out 2 days ago. I hav been trying to log in again and again since that time.  Even trying to create new account and log in but it still ...
  • Raunaq
  • Newbie
  • 2159 Views
  • 4 replies
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  • 2159 Views
  • 4 replies
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Superuser Contribution Spotify shuts down when playing music

While I am listening to music, the ap will just shut down and close. This is happening continuously.. And rather annoying.. I have reinstalled the ap, cleared the cache, shut the ap down myself, but to no avail.. What else could I try? Thanks AWK

  • Casual Listener
  • While I am listening to music, the ap will just shut down and close. This is happening continuously.. And rather annoying..  I have reinstalled the ap, cleared the cache, shut the ap down mysel...
  • Aimee_T
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Album art doesn't show for synced local files

I have several synced files in my device. They play correctly, but the album art doesn't show, neither in the main player nor in the lock screen. It is worth noting that in the Windows Desktop player the album art does show, and if I open the file wi...

  • Newbie
  • I have several synced files in my device. They play correctly, but the album art doesn't show, neither in the main player nor in the lock screen. It is worth noting that in the Windows Desktop player...
  • 217 Views
  • 0 replies
  • 1 likes
  • 217 Views
  • 0 replies
  • 1 likes