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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114792 Views

26 replies

4 likes

  • 114792 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230724 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230724 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589927 Views

79 replies

3 likes

  • 589927 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484760 Views

580 replies

42 likes

Account
Free
  • 484760 Views
  • 580 replies
  • 42 likes

Can't log in

I'm trying to log in to my spotify and the "log in" button turns to "logging in" and the back to "log in" and nothing happens! why? how can I solve this?

Casual Listener

I'm trying to log in to my spotify and the "log in" button turns to "logging in" and the back to "log in" and nothing happens! why? how can I solve this?

Joe

Community Legend

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Unable to login with correct password

I'e changed my password multiple times and used the correct password after. However, I still cannot login. It's been 3 days. Anyone have a solution?

Casual Listener

I'e changed my password multiple times and used the correct password after. However, I still cannot login. It's been 3 days. Anyone have a solution? 

Joe

Community Legend

1010 Views

3 replies

0 likes

  • 1010 Views
  • 3 replies
  • 0 likes

Different version?

Anybody know why my spotify is different than my friend's. We have the same galaxy s7 and installed spotify within minutes of each other. I found it is easier to create playlists on mine so we want them to work the same!

Newbie

Anybody know why my spotify is different than my friend's.  We have the same galaxy s7 and installed spotify within minutes of each other.  I found it is easier to create playlists on mine ...

jsannn

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Make playing music instantly FREE

OK, this has really **bleep** me off. I can't play any tracks I want to play, saying it's a premium feature. Make it **bleep**ing free, will you?

Casual Listener

OK, this has really **bleep** me off. I can't play any tracks I want to play, saying it's a premium feature. Make it **bleep**ing free, will you?

user-removed

Not applicable

687 Views

2 replies

0 likes

  • 687 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stops working while downloading

When I try to download new music Spotify will suddenly shut down. How can I fix this?

Newbie

When I try to download new music Spotify will suddenly shut down. How can I fix this?

user-removed

Not applicable

1335 Views

1 replies

0 likes

  • 1335 Views
  • 1 replies
  • 0 likes

Solved!! spotify connect not working on marantz

Just got marantz sr7009 and using android phone app. Receiver does not show up as connect device.

Casual Listener

Just got marantz sr7009 and using android phone app. Receiver does not show up as connect device.

WMAX

Regular

62556 Views

114 replies

0 likes

  • 62556 Views
  • 114 replies
  • 0 likes

My Spotify Is Stuck With The Old Interface

I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you play a song, it's still stuck with the old grey in...

Casual Listener

I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you...

Joe

Community Legend

2476 Views

3 replies

0 likes

  • 2476 Views
  • 3 replies
  • 0 likes

Solved!! Cannot connect to Google Home and Home Mini with Spotify 8.4.42.722 armV7

Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore. When I tell it to connect, it says "Verbinden..." (Connecting) for some seconds, the music actually starts streaming on the...

Regular

Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore.  When I tell it to connect, it says "Verbinden..." (Connecting) for...

tsdh

Regular

2650 Views

2 replies

0 likes

Connect
google cast
Google Home
Google Home Mini
  • 2650 Views
  • 2 replies
  • 0 likes

Offline Mode And Logging In

So this rarely happens, but it's really quite annoying when it does. There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What happens is that somewhere, Spotify decides to log itself out of...

Newbie

So this rarely happens, but it's really quite annoying when it does.   There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What hap...

617 Views

0 replies

0 likes

bugs
logging in
logging in issues
offline mode
  • 617 Views
  • 0 replies
  • 0 likes

Volume automatically decreases when skipping/rewinding song

Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example if volume is turned all the way up and it decreases, there's no turning it up.

Newbie

Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example  if volume is turned all the way up and it decreases, there...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Downloading Offline playlists

Hey guys first question so far. My question is this. If i'm downloading offline playists on my computer will they also work on my Samsung Galaxy S8? Also having the issue of having to redownload playlists every other time. which is rather annoying. t...

Newbie

Hey guys first question so far.   My question is this. If i'm downloading offline playists on my computer will they also work on my Samsung Galaxy S8? Also having the issue of having to redown...

user-removed

Not applicable

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Storage issues

I have the Spotify app on both my phone and tablet (both are android), and after awhile of using it on my tablet, it keeps taking up more and more space, but it doesn't do that on my phone. When I uninstall and reinstall the app, it takes up a lot le...

Casual Listener

I have the Spotify app on both my phone and tablet (both are android), and after awhile of using it on my tablet, it keeps taking up more and more space, but it doesn't do that on my phone. When I un...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Cannot login

Getting crazy. Cannot login anymore. Changed my password 3x so this is not the issue. Reinstalled spotify twice. Still not resolved. Occurs on my Samsung tablet and on my Android . Once in a while I can enter spotify but it's only for a few seconds u...

Newbie

Getting crazy. Cannot login anymore. Changed my password 3x so this is not the issue. Reinstalled spotify twice. Still not resolved. Occurs on my Samsung tablet and on my Android . Once in a while I ...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Shuffle not shuffling

Hi. I've noticed that when I shuffle play a playlist made by me, it just play first all the songs that i recently added to that playlist, and so much later, the songs that were added before. It's not good at all because I listen to the same songs all...

Newbie

Hi. I've noticed that when I shuffle play a playlist made by me, it just play first all the songs that i recently added to that playlist, and so much later, the songs that were added before. It's not...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Radio function is not showing on app.

I fount out that radio function on android is avaliabled in Thailand now but it is not showing on my app. I deleted and reinstalled it again but it is still not showing. My android version is 6.0.1.

Newbie

I fount out that radio function on android is avaliabled in Thailand now but it is not showing on my app. I deleted and reinstalled it again but it is still not showing. My android version is 6.0.1. ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Solved!! Wrong username or password on android

I have changed my password 3 times and can log into my account no problem, but when I try to log into my app on my Samsung, it states wrong username or password. Im using the correct details and was logged on a week ago so do not know why it is now s...

Newbie

I have changed my password 3 times and can log into my account no problem, but when I try to log into my app on my Samsung, it states wrong username or password. Im using the correct details and was ...

phan_times

Community Legend

1796 Views

1 replies

0 likes

  • 1796 Views
  • 1 replies
  • 0 likes

search issue

Can't play the songs that I search.Whenever I try playing them it shows-Sorry Something went wrong.That didn't work.Please have another go. Plz help

Newbie

Can't play the songs that I search. Whenever I try playing them it shows- Sorry Something went wrong.That didn't work.Please have another go.     Plz help

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

"Your Running Mix" gone

Hello my name is Jesus Ramirez and the "your running mix" has disappeared from my spotify. I'm not sure when it disappeared as last time I used it was early last month but this week when I went on a run I realised it was no longer available (not sure...

Casual Listener

Hello my name is Jesus Ramirez and the "your running mix" has disappeared from my spotify. I'm not sure when it disappeared as last time I used it was early last month but this week when I went on a ...

slocheetah

Newbie

3729 Views

3 replies

20 likes

  • 3729 Views
  • 3 replies
  • 20 likes

Music not being able to be played (specifically Magazine from Ailee)

I was listening to music on my playlist spotify:user:valleyofmist:playlist:1J041qteKLO0gB5TTljb1E specifically and then when i wanted to switch songs to a couple of songs from magazine album or the a doll house ep album...i was not able to play them....

Newbie

I was listening to music on my playlist spotify:user:valleyofmist:playlist:1J041qteKLO0gB5TTljb1E specifically and then when i wanted to switch songs to a couple of songs from magazine album or ...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

playlists not the same on my android and pc

Hello, i have spotify on my home pc, and the app on my android phone. i just noticed a playlist on my phone shows 927 songs, but on my pc it shows 911 songs. i thought any songs i added to the playlist from my phone would automatically be added to th...

Newbie

Hello, i have spotify on my home pc, and the app on my android phone. i just noticed a playlist on my phone shows 927 songs, but on my pc it shows 911 songs. i thought any songs i added to the playli...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes