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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388014 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8052 Views

0 replies

7 likes

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Spotify pauses every 30 seconds

I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on everything else i own.

Visitor

I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on ...

user-removed

Not applicable

796 Views

3 replies

0 likes

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All songs playlist not playing albums in correct order

Hi, When I'm listening to the all songs option in my library it's not playing in the correct order. It plays the same album but the order it plays the songs of that album is jumbled. For instance I downloaded 2 albums of an artist it plays all the so...

Newbie

Hi,   When I'm listening to the all songs option in my library it's not playing in the correct order. It plays the same album but the order it plays the songs of that album is jumbled.  F...

587 Views

0 replies

2 likes

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Wont play music

Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. My internet is working. Please help me, for I have u...

Regular

Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. M...

Joe

Community Legend

1567 Views

11 replies

0 likes

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Recover deleted songs

How to recover deleted songs? Is there a way to see your previously downloaded songs?

Visitor

How to recover deleted songs? Is there a way to see your previously downloaded songs?

Joe

Community Legend

788 Views

1 replies

0 likes

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UGO bluetooth mini speaker

HiWonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 ) although it does say it is paired..anyone know if this speaker is supported by spotify?

Newbie

Hi Wonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 )  although it does say it is paired..anyone know if this speaker is supported by spot...

Joe

Community Legend

599 Views

1 replies

0 likes

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New Playlist not creating default name anymore

I have a Moto Z Force Droid running Android 7.1.1.1. I have Spotify version 8.4.39673 arm V7.When I select a song or album and select to add to a new playlist, the playlist no longer generates a default name. Instead, I have to type/enter my own play...

Regular

I have a Moto Z Force Droid running Android 7.1.1.1. I have Spotify version 8.4.39673 arm V7. When I select a song or album and select to add to a new playlist, the playlist no longer generates a de...

Joe

Community Legend

1292 Views

3 replies

5 likes

Playlist naming
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Podcast / Yamaha MusicCast

Hallo, warum kann ich laut Hilfe Podcasts mit Sonos Lautsprechern hören, aber nicht mit meinem Yamaha Musiccast System? Wird dies irgendwann möglich sein? Vielen Dank

Newbie

Hallo, warum kann ich laut Hilfe Podcasts mit Sonos Lautsprechern hören, aber nicht mit meinem Yamaha Musiccast System? Wird dies irgendwann möglich sein? Vielen Dank

alexbertus

Newbie

1357 Views

1 replies

6 likes

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Bug with title bar

When scrolling through a playlist, if a song element is hidden under the title bar it is still selectable by tapping the playlist title. This can prove burdensome if a user mis-touches when trying to select the options button next to the playlist tit...

Newbie

When scrolling through a playlist, if a song element is hidden under the title bar it is still selectable by tapping the playlist title. This can prove burdensome if a user mis-touches when trying to...

377 Views

0 replies

0 likes

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Superuser Contribution Plays only a couple of seconds

Hello! For a week or so, I have had this problem (on Android). 1: giani sicari (artist I have never heard of) plays one album, starts playing by itself, owerwrites my "orders" and the like. Its the same artist and one album all the time which makes i...

Casual Listener

Hello!   For a week or so, I have had this problem (on Android).    1: giani sicari (artist I have never heard of) plays one album, starts playing by itself, owerwrites my "orders"...

Faderberg

Casual Listener

1088 Views

4 replies

0 likes

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downloading music on your phone through spotify

I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.

Newbie

I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.

Nico

Community Legend

515 Views

1 replies

0 likes

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Solved!! Offline Music Storage on External SD Card

I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it. I've read through the threads regarding this, and tried the usual stuff (deleting cache, reinstalling Spotify, ...

Casual Listener

I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it.   I've read through the threads regarding this, and t...

phan_times

Community Legend

7071 Views

6 replies

0 likes

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I pay 2 time in want month.

Hi. Why want spotify 2 time's €9.99 total 19.98? 

Newbie

Hi. Why want spotify 2 time's €9.99 total 19.98? 

314 Views

0 replies

0 likes

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Local files' album art not showing up on Android/iOS (randomly)

On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent. I was able to fix the issue on my computer by removing all special characters (hyphens, parentheses, underscores) from the filenames and restartin...

Gig Goer

On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent.   I was able to fix the issue on my computer by removing all special characters (hyphens...

clicheusername

Gig Goer

2295 Views

1 replies

0 likes

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Android

Hola.Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y nada. Que puedo hacer?

Newbie

Hola. Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y ...

312 Views

0 replies

0 likes

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Sketchy add?

Hey Everyone, today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this advertisement was very familuar and sounded as if it may be le...

Newbie

Hey Everyone,  today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this adve...

480 Views

0 replies

0 likes

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Shuffle entire library of "liked" songs

Up until the last Android update I could shuffle play my entire library. Am I missing a new way to use that feature or has it been removed? I'm very sad because that was pretty much the only way I used Spotify... Thanks for any help.

Newbie

Up until the last Android update I could shuffle play my entire library.  Am I missing a new way to use that feature or has it been removed?   I'm very sad because that was pretty much th...

724 Views

0 replies

2 likes

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Design Problems!

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a few songs when I first searched for that artist in th...

Newbie

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a fe...

650 Views

0 replies

0 likes

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Help! Playing over Bluetooth resets my car stereo!

I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noticed it on 4/9/2014, but I hadn't used it in my car ...

Casual Listener

I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noti...

Roosty

Casual Listener

2822 Views

3 replies

2 likes

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Motorola X4 bluetooth: Audio cuts at the beginning and restart

Dears, I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a single or a complete album, with each song, right at the beginning ...

Newbie

Dears,    I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a s...

557 Views

0 replies

3 likes

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Superuser Contribution Se pausa reproduccion solo

Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de spotify.

Casual Listener

Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso  FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de...

ZullyB

Roadie

1335 Views

1 replies

1 likes

  • 1335 Views
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  • 1 likes