Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106561 Views

26 replies

3 likes

  • 106561 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216069 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216069 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569520 Views

78 replies

3 likes

  • 569520 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469637 Views

577 replies

40 likes

Account
Free
  • 469637 Views
  • 577 replies
  • 40 likes

Solved!! Share downloads between devices with the same Premium account

Hi all. I have a premium account that I use on 3 devices (2 Android and 1 PC). In one of them I made the download to be able to listen offline. My question is: I want to take those downloads to another of my devices (Android) so I do not have to down...

Newbie

Hi all. I have a premium account that I use on 3 devices (2 Android and 1 PC). In one of them I made the download to be able to listen offline. My question is: I want to take those downloads to anoth...

Joe

Community Legend

4854 Views

1 replies

0 likes

  • 4854 Views
  • 1 replies
  • 0 likes

Control the Music on Lock Screen

I have a Samsung Note 5 and on Lock Screen I cant control the music well. So I want to control things like munite.Spoiler (Highlight to read)

Visitor

I have a Samsung Note 5 and on Lock Screen I cant control the music well. So I want to control things like munite.  

574 Views

0 replies

0 likes

idea
lock screen
Music
  • 574 Views
  • 0 replies
  • 0 likes

I can't log on my phone but can log in on windows

Yastrday I downloaded spotify for windows and connected my device and on the other day I wasn't able to log in on my android.

Regular

Yastrday I downloaded spotify for windows and connected my device and on the other day I wasn't able to log in on my android.

501 Views

0 replies

1 likes

  • 501 Views
  • 0 replies
  • 1 likes

App closes randomly

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions?Using the app on an LG G3.

Casual Listener

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions? Usi...

modernmanifesto

Newbie

1463 Views

3 replies

0 likes

  • 1463 Views
  • 3 replies
  • 0 likes

Chromecast STILL disappears from android spotify

Hi.I dont know why you closed the previous thread, but this problem persists.When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast device.I have tried reinstalling according to the steps pos...

Casual Listener

Hi. I dont know why you closed the previous thread, but this problem persists. When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast devi...

lab

Gig Goer

11866 Views

26 replies

12 likes

  • 11866 Views
  • 26 replies
  • 12 likes

Spotify won't download files to SD card

Hey guys,I'm using a NVIDIA Tegra Note running Android 5.1.A few days ago I had to reset it to factory settings and also needed to install Spotify (v 8.4.42.722 armV7) anew. Since then I noticed it doesn't download files to the SD card anymore, neith...

Casual Listener

Hey guys, I'm using a NVIDIA Tegra Note running Android 5.1. A few days ago I had to reset it to factory settings and also needed to install Spotify (v 8.4.42.722 armV7) anew. Since then I noticed ...

1022 Views

0 replies

0 likes

internal
Sd
  • 1022 Views
  • 0 replies
  • 0 likes

Automatically deleting downloaded songs

Hey, i have the following problem.I downloaded my playlist and a few others which I created to hear music in the car etc.After some time those playlists are not anymore downloaded, even tho I didn't pressed the "Download" button. I have to redownload...

Newbie

Hey, i have the following problem. I downloaded my playlist and a few others which I created to hear music in the car etc. After some time those playlists are not anymore downloaded, even tho I did...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Can't view all songs from one artist on Android App

Hello. I am using the Android version of Spotify and am paying for Spotify Premium. I have a very simple request: I would like to view a list of all of the songs by one artist within the app. Not one album at a time, but a full list of their repetoir...

Casual Listener

Hello. I am using the Android version of Spotify and am paying for Spotify Premium. I have a very simple request:   I would like to view a list of all of the songs by one artist within the app...

Rodjar13

Casual Listener

3019 Views

2 replies

11 likes

  • 3019 Views
  • 2 replies
  • 11 likes

Library Missing for update 8.4.39.673 armV7

My library is missing and i can't play the songs that I added to my library songs and I tried pressing on the top left icon to take me to my liked songs but it only lets me preview it. Their is no longer an option to shuffle play and i only have the ...

Newbie

My library is missing and i can't play the songs that I added to my library songs and I tried pressing on the top left icon to take me to my liked songs but it only lets me preview it. Their is no lo...

CombatJackZero

Newbie

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Solved!! The EXACT Same Song Skips at the EXACT SAME TIME

On my playlist, Shangri-La by VIXX skips after just 10 seconds of playing to Twilight by LOOΠΔ every single time it comes up and it is very irritating because it is ALWAYS happening ever since it came out. Sometimes, the song doesn't even bother to p...

Regular

On my playlist, Shangri-La by VIXX skips after just 10 seconds of playing to Twilight by LOOΠΔ every single time it comes up and it is very irritating because it is ALWAYS happening ever since it cam...

chengxiao_xia

Regular

1524 Views

5 replies

0 likes

  • 1524 Views
  • 5 replies
  • 0 likes

Can't listen to music anymore

I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song in my library and search is greyed out

Newbie

I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song i...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Downloaded songs arent in library

Hello!I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were missing didn't have that green arrow which means that so...

Newbie

Hello! I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were mis...

osornios

Spotify Star

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

No se descarga la musica

Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor

Newbie

Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor 

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Can only download one song at a time

I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I have to reset it. The following does not change this behavior:S...

Regular

I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I ha...

brainwave0

Regular

1316 Views

2 replies

0 likes

  • 1316 Views
  • 2 replies
  • 0 likes

I have to download my playlist too often

Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again. This wouldn't be a problem but I have satellite i...

Casual Listener

Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Superuser Contribution spotify connect pauses for no reason

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a short time later

Casual Listener

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a sh...

tlevenpar

Casual Listener

1386 Views

3 replies

0 likes

Android
Samsung HW-K950
Windows
  • 1386 Views
  • 3 replies
  • 0 likes

Now playing disappears, must delete cache & saved data

So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or play a song from something else, then switch back to what ...

Visitor

So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or pla...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Behind the Lyrics keeps turning back on

Hi, I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it so I turned the feature back off (the switch in settings is...

Newbie

Hi,   I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Superuser Contribution My account won't update to premium

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from the application and then login but there is no resu...

Newbie

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from ...

Melody

Spotify

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! Login failed in android app.

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my account on both devices but was unable to assumed it was a ...

Casual Listener

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my acco...

elialitem

Newbie

6201 Views

3 replies

1 likes

  • 6201 Views
  • 3 replies
  • 1 likes