All tracks are played through the preview

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All tracks are played through the preview

WhyGod
Visitor

 

Plan

Free

Country
Russia

 

Device

Honor 5A

Operating System

Android 5.1

 

My Question or Issue

 

 

 

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5 Replies
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Re: All tracks are played through the preview

Rock Star 5
Rock Star 5

Hi @WhyGod,  

Thank you for reaching out here in the Community!

Regarding your question, on-demand mobile access is available only for Premium users. However, it's available on selected playlists for Free users as well, there will be no shuffle symbol next to the title of the playlist. That means, you can choose a song you want to play and you have unlimited skips.

 

To start a playlist, tap the green SHUFFLE PLAY button. 

You can still play on-demand using a desktop, even without Premium Subscription.

Here's an article comparing different Subscriptions offered by Spotify. Take a look if you're interested.

 

I hope it helps!

Emilia_8Rock Star 5
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Note: I'm not a Spotify employee.
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Re: All tracks are played through the preview

AnnH1
Casual Listener

I've got the same problem om my Samsung S7. I don't have premium and on my Lenovo tablet there is no problem

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Re: All tracks are played through the preview

Rock Star 5
Rock Star 5

Hello @AnnH1

 

You won't be able to choose a song to play on your mobile while using Spotify Free, unless there is no shuffle symbol next to the title of the playlist. 

You can listen to a regular playlist by taping the green SHUFFLE PLAY button. 

 

On desktops and tablets it's possible to play on demand even without Premium. 

 

For more detail on how Spotify Free works on mobile, check this article.

If you want to check different subscriptions offered by Spotify, here's a support article for you. 

 

I hope you'll find this helpful! 

Emilia_8Rock Star 5
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: All tracks are played through the preview

AnnH1
Casual Listener
But I can't play Amy playlist! What I can see i n the article you linked to
I should be able to do that.
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Re: All tracks are played through the preview

Rock Star 5
Rock Star 5

Hi @AnnH1

 

Could you send a screenshot of the playlist you're not able to play?

 

Thanks 🙂

Emilia_8Rock Star 5
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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