Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Android] Spotify says "No connection" even though there is a Wi-Fi connection

[Android] Spotify says "No connection" even though there is a Wi-Fi connection

Hello everyone,

I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/router. The funny thing is my friend can play songs online with the same network by mobile app, and I can listen to the music online using by Spotify "shortcut" thing. What should I do?

Plan

Premium

Country

Turkey

Device

Xiaomi Redmi 5 Plus

Operating System

Android Pie

Screenshot_20190205-013134_Spotify.png
Reply
0 Replies

Suggested posts