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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6302 Views

0 replies

7 likes

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Recetly Played doesn't show on my profile

PlanFreeCountry TurkeyDeviceSamsung Tab4 My Question or Issue My recently played artists doesn't show on my profile even though I am sure of that I don't use spotify on private mode.I tried everything, I updated the app, I restarted my tablet, I even...

Newbie

Plan Free Country  Turkey Device Samsung Tab4   My Question or Issue  My recently played artists doesn't show on my profile even though I am sure of that I don't use spotify on...

386 Views

0 replies

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Superuser Contribution Can I sync music from phone to my computer? If so how?

PlanFree/Premium PremiumCountry US Device Operating System My Question or Issue Can I sync music from my phone to my computer? If so how?

Newbie

Plan Free/Premium Premium Country US   Device   Operating System     My Question or Issue Can I sync music from my phone to my computer?  If so how?  

Katerina

Spotify Legend

421 Views

2 replies

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Spotify Android does not see Spotify connect of my Denon Amp

Hi all, I have the mobile android version last on of spotify on my Huawei P8. When i try to play it remotely to my amp, a denon avrx 1200 W, on same network, i don't see it in my list, neither my ps4. I can see it with the Denon app to control it wit...

Newbie

Hi all,   I have the mobile android version last on of spotify on my Huawei P8.  When i try to play it remotely to my amp, a denon avrx 1200 W, on same network, i don't see it in my list,...

382 Views

0 replies

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Fiio X7 Mkii - Graphic Equalizer Not Working

Plan: PremiumCountry: USA and UAE Device: Fiio X7 MKii My Question or Issue: The Spotify Graphic equalizer does not work, I've turned the bars all the way up/down, restarted the app, restarted the device etc, with no effect. The device itself does no...

Casual Listener

Plan: Premium Country: USA and UAE  Device: Fiio X7 MKii     My Question or Issue: The Spotify Graphic equalizer does not work, I've turned the bars all t...

545 Views

0 replies

0 likes

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Downloading on PC and copy to SD card?!

Is it possible, to download a playlist on a pc and copy it to a sd card for using it in an android device?I have a android radio in my car, where it is difficult with wifi. So I would like to download my spotify playlist on my pc. Is it possible to c...

Newbie

 Is it possible, to download a playlist on a pc and copy it to a sd card for using it in an android device? I have a android radio in my car, where it is difficult with wifi. So I would like to...

488 Views

0 replies

0 likes

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low WiFi performance despite offline playlist

PlanPremiumCountryGermanyDeviceHonor 10 and othersOperating SystemAndroid 8.x My Question or IssueDid anybody notice, that you cannot Surf fast in the Internet (also WiFi) while playing Spotify. Even If it's a offline Playlist. And i have 100mbit/s D...

Newbie

Plan Premium Country Germany Device Honor 10 and others Operating System Android 8.x   My Question or Issue Did anybody notice, that you cannot Surf fast in the Internet (also WiFi) wh...

260 Views

0 replies

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Spotify pauses, shuffles randomly on Samsung S8

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8 My Question or IssueI never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause and shuffle at random. Sometimes it will work for a while and then start ...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S8   My Question or Issue I never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause a...

384 Views

0 replies

0 likes

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Has anyone else noticed the change to artist radio where they are now playlists without thunbs?

PlanPremiumCountry United StatesDeviceSamsung Galaxy S8 PlusOperating System Android version 8.0.0My Question or Issue In Spotify version 8.4.84.874 I noticed many artist radio stations were changed to playlists. And I can no longer thumb up or down ...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S8 Plus Operating System  Android version 8.0.0 My Question or Issue  In Spotify version 8.4.84.874 I noticed many ar...

tlcastle

Newbie

1633 Views

4 replies

10 likes

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Spotify starts playing music after phone calls

Plan - FreeCountry - AustraliaDevice - Google PixelOperating System - Android 9 My Question or IssueI've been listening to Spotify then pause a track and minimise the app. If I receive or make a phone call, once the call is ended, Spotify just starts...

Newbie

Plan - Free Country - Australia Device - Google Pixel Operating System - Android 9   My Question or Issue I've been listening to Spotify then pause a track and minimise the app. If I recei...

thegov73

Visitor

1374 Views

1 replies

2 likes

Android 9.0
Google Pixel
random start
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Playlist skips local songs

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1 My Question or Issue I recently got 3 months of Premium for €1, and have been using Spotify for my daily commute playlist since. I have recreated the playlist in Sp...

Newbie

Plan Premium Country Netherlands Device Samsung Galaxy S5 Neo Operating System Android 6.0.1   My Question or Issue  I recently got 3 months of Premium for €1, and have been using...

401 Views

0 replies

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Spotify not play continuously

PremiumCountry: Finland Device: Nokia 7 plus (TA-1046)Operating System( full Android 9) I have issue with my phone Spotify player. When i listening playlist or full album music freezing few second before song ending and never get end. If I change son...

Casual Listener

Premium Country: Finland   Device: Nokia 7 plus (TA-1046) Operating System ( full Android 9)    I have issue with my phone Spotify player. When i listening playlist or full ...

Jᴀᴄᴋ

Roadie

738 Views

1 replies

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Android TV and wifi speaker

PlanPremium My Question or Issue I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver.If I buy a wifi speaker for a different room, can Spotify then play music through all...

Newbie

Plan Premium     My Question or Issue  I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver. If I b...

549 Views

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Fiio X5 3gen always logged out in offline modus

PremiumSwitzerland DeviceFiio X5 3gen(Android) My Question or IssueI installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bought for it. Then I put in the menu the "offline modus" and turned off the Fiio ...

Newbie

Premium Switzerland   Device Fiio X5 3gen (Android)   My Question or Issue I installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bou...

575 Views

0 replies

2 likes

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Solved!! Quality Keeps Resetting again!

PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid Pie My Question or Issue Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I want it too. I am paying for Premium, I want the dang app to respect my selection and ...

Casual Listener

Plan Premium Country  USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue  Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I ...

ak23231

Casual Listener

1181 Views

2 replies

1 likes

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Issue with settings page and music

PlanPremium for familyCountry PortugalDeviceXiaomi Redmi Note 4Operating SystemMIUI Global 10.1 Android 7.0 My IssueWhen I go to the settings I can't see anything and when I'm listening to music it stops randomly and there's no error message.Version ...

Newbie

Plan Premium for family Country  Portugal Device Xiaomi Redmi Note 4 Operating System MIUI Global 10.1 Android 7.0   My Issue When I go to the settings I can't see anything and wh...

290 Views

0 replies

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Frustration at Spotify removing search within playlist, & their response to "vote" to put it back.

Premium, Note 8, Android stock. It's absolutely mindless Spotify has removed the search within playlist feature via the scroll up, whereas you now have to hit the 3 dots. It's one of the most frequently submitted topics on this board. That should be ...

Newbie

Premium, Note 8, Android stock.   It's absolutely mindless Spotify has removed the search within playlist feature via the scroll up, whereas you now have to hit the 3 dots.    It's...

390 Views

0 replies

1 likes

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No Audio Scrubbing In Android

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing. I usually use Spotify in my car commuting to work. In iOS, audio scrubbing was both available on the lock screen and through my car'...

Newbie

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing.    I usually use Spotify in my car commuting to work. In iOS, audio s...

867 Views

0 replies

2 likes

scrubbing
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Solved!! Search within playlist android

PlanPremiumCountry Ireland DevicePoco f1 Operating System(Android pie) My Question or Issue I can't search within an existing playlist this is frustrating as large playlist need a search. I used to be able to goto the playlist pull down the top of th...

Newbie

Plan Premium Country  Ireland  Device Poco f1   Operating System (Android pie)   My Question or Issue  I can't search within an existing playlist this is frustrati...

Mantisentil

Community Legend

669 Views

1 replies

0 likes

Search Playlist
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No data = no UI

Galaxy s9, Spotify premium, android auto I drive through some dead spots pretty regularly. Was never an issue until one of the latest Spotify updates, where if I don't have data, Spotify displays no connection and removes all other UI elements. I'm u...

Regular

Galaxy s9, Spotify premium, android auto   I drive through some dead spots pretty regularly. Was never an issue until one of the latest Spotify updates, where if I don't have data, Spotify dis...

399 Views

0 replies

1 likes

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Player changed

PlanPremiumCountryArgentinaDeviceMoto G5Operating SystemAndroid NougatMy Question or IssueI had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Premium plan, and the player changed to the old one, is there any way to ...

Casual Listener

Plan Premium Country Argentina Device Moto G5 Operating System Android Nougat My Question or Issue I had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Prem...

le0

Casual Listener

255 Views

1 replies

0 likes

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