Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397457 Views

547 replies

35 likes

Account
Free
  • 397457 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8503 Views

0 replies

7 likes

  • 8503 Views
  • 0 replies
  • 7 likes

Galaxy Watch app

PlanPremiumCountry AustraliaDeviceGalaxy S7Operating System My Question or Issue When I open the Spotify app on my watch to use as remote, it opens the phone app but after around a minute trying to connect it says "unable to Start spotify, connect to...

Newbie

Plan Premium Country  Australia Device Galaxy S7 Operating System     My Question or Issue  When I open the Spotify app on my watch to use as remote, it opens the phone ...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

My Spotify Android Apps Bugs

PlanFamily PremiumCountry IndonesiaDeviceGoogle Pixel 2 XLOperating SystemAdroid Pie My Question or Issue I use the Spotify Android application and registered as a premium family. but after the last few updates my spotify application has a problem. n...

Newbie

Plan Family Premium Country  Indonesia Device Google Pixel 2 XL Operating System Adroid Pie   My Question or Issue  I use the Spotify Android application and registered as a ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

[Android] Spotify says "No connection" even though there is a Wi-Fi connection

Hello everyone,I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/router. The funny thing is my friend can play songs on...

Newbie

Hello everyone, I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/r...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Continuous notifications on Sony Smartwatch 3

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't want this watch to have anything to do with Spotif...

Newbie

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Changes to Filter on Playlists

Very disappointing change in latest update. Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu. However, this does not function as a filter. If I 'find' a term and shuffle, it simpl...

Gig Goer

Very disappointing change in latest update.   Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu.   However, this do...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Spotify will only let me listen to first 10 seconds

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine PlanPremiumCountry UkDevice Huawei p20 proOperating SystemA...

Newbie

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine   ...

Nico

Community Legend

3957 Views

1 replies

1 likes

  • 3957 Views
  • 1 replies
  • 1 likes

Androids language

PlanPremiumCountryIsraelDevice(Galaxy 7)My Question or Issue My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my music is in English but in recent update the spotifiy interface changed to...

Casual Listener

Plan Premium Country Israel Device (Galaxy 7) My Question or Issue  My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my musi...

Brunelicia

Community Legend

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes

How to Play my local music files that are stored on my Android device

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. What do I do if I don't have a computer. All my musi...

Newbie

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. W...

AeroZ

Composer

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

App constantly logging out

PlanFree/PremiumCountry UAE DeviceHuawei P8Operating SystemAndroid 7.0 My Question or IssueHello,Up until the last update I had no issues, but ever since then I need to log in every time I open the app. I don't have a Facebook account, so have to ent...

Casual Listener

Plan Free/Premium Country  UAE  Device Huawei P8 Operating System Android 7.0   My Question or Issue Hello, Up until the last update I had no issues, but ever since then I...

Brunelicia

Community Legend

888 Views

3 replies

0 likes

  • 888 Views
  • 3 replies
  • 0 likes

Android Wear message: Open Spotify on your Device, it will be displayed here

Hi,i have a Fossil Q Explorist Smartwatch and a problem with the spotify app on it: When i open Spotify on my Smartwatch (bluetooth connection to my phone exists) i can choose one of my last Playlists (= sync is possible). Bit when i tap on it, i get...

Casual Listener

  Hi, i have a Fossil Q Explorist Smartwatch and a problem with the spotify app on it: When i open Spotify on my Smartwatch (bluetooth connection to my phone exists) i can choose one of my las...

Dinia

Casual Listener

484 Views

1 replies

2 likes

  • 484 Views
  • 1 replies
  • 2 likes

Disable current song notification on mobile when I use spotify pc

When I use the PC, each song change I receive a notification on my phone, and this is very annoying. Can I disable it ?

Casual Listener

When I use the PC, each song change I receive a notification on my phone, and this is very annoying.   Can I disable it ?

rcda77

Casual Listener

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

[Radio, Premium] Missing some radio functionality

PlanPremiumCountryNetherlandsDeviceLG G6, Galaxy S7, ThinkpadOperating SystemAndroid 8 / Android 8 / Windows 10 My Question or IssueI used to listen to artist radio and song/track radio a lot. The last few weeks, i realized that some of the radiofunc...

Regular

Plan Premium Country Netherlands Device LG G6, Galaxy S7, Thinkpad Operating System Android 8 / Android 8 / Windows 10   My Question or Issue I used to listen to artist radio and son...

RudyE

Newbie

704 Views

2 replies

3 likes

Radio
  • 704 Views
  • 2 replies
  • 3 likes

'go online to connect with Spotify'

PlanPremiumCountry Currently in Colombia DeviceHuawei Operating SystemAndroid My Question or Issue I'm a happy user of Spotify premium for a couple of years. However, since 2 wools I can not open the app on my phone (Android). My account is connected...

Newbie

Plan Premium Country  Currently in Colombia  Device Huawei  Operating System Android    My Question or Issue  I'm a happy user of Spotify premium for a couple ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle in playlist not working (FREE)

PlanFreeCountry SpainDeviceXiaomi Redmi Note 4 / Xiaomi Mi A2Operating SystemAndroid 7/Android 8.1 My Question or Issue Since the last main update, my playlist are supposed to play on shuffle (as it reminds every time, telling you to suscribe to prem...

Music Fan

Plan Free Country  Spain Device Xiaomi Redmi Note 4 / Xiaomi Mi A2 Operating System Android 7/Android 8.1   My Question or Issue  Since the last main update, my playlist are ...

ac1979

Newbie

3957 Views

21 replies

1 likes

  • 3957 Views
  • 21 replies
  • 1 likes

Radio Functionality Missing

I am unable to create radio stations from playlists/after a playlist runs through. Additionally, a saved artist station(found under "Stations") is now a playlist, and cannot be played in a station format, while others that were not saved are still st...

Newbie

I am unable to create radio stations from playlists/after a playlist runs through. Additionally, a saved artist station(found under "Stations") is now a playlist, and cannot be played in a station fo...

426 Views

0 replies

2 likes

  • 426 Views
  • 0 replies
  • 2 likes

Spotify no artwork and not playing using mobile data

PlanPremiumCountry EnglandDevicePixel 3Operating SystemAndroid Oreo As the title says, Spotify works fine on other devices and on WiFi but 4g just shows missing artwork and won't play. Cache deleted, reinstalled and rebooted, logged out and in, updat...

Visitor

  Plan Premium Country  England Device Pixel 3 Operating System Android Oreo   As the title says, Spotify works fine on other devices and on WiFi but 4g just shows missi...

user-removed

Not applicable

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

sound quality low family account

PlanFree/PremiumCountry NetherlandsDeviceSamsung A6 plusOperating Systemandroid My Question or Issue I recently got a family account but before this, I had a normal premium account. I always download my songs using the highest quality available. But ...

Casual Listener

  Plan Free/Premium Country  Netherlands Device Samsung A6 plus Operating System android    My Question or Issue  I recently got a family account but before this, ...

659 Views

0 replies

1 likes

Android
familyaccount
quality
sound
  • 659 Views
  • 0 replies
  • 1 likes

Replaying cached song

PlanPremiumDeviceLG V20Operating SystemAndroid My Question or IssueIs there a way to force spotify on android, or the desktop to play a cached song.I was lsitening to a song a few days ago on the discover weekly playlist that I really enjoyed. I forg...

Newbie

Plan Premium Device LG V20 Operating System Android   My Question or Issue Is there a way to force spotify on android, or the desktop to play a cached song. I was lsitening to a son...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Stop app when using other device

How do I stop my android app from working when I'm listening to music in my smart tv or computer? It consumes all my battery!! PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9+ / Smart TV / ComputerOperating SystemAndroid Oreo

Newbie

How do I stop my android app from working when I'm listening to music in my smart tv or computer? It consumes all my battery!!   Plan Premium Country Argentina Device Samsung Galaxy 9+ / ...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Share on Instagram Stories

PlanPremium CountryTurkey DeviceHTC 10 Operating SystemAndroid Oreo My Question or IssueWhenever I try to share a song in my Instagram Stories, when I tap on the share option, I never get the Share on Instagram Stories option. And needles to say, the...

Casual Listener

Plan Premium   Country Turkey   Device HTC 10   Operating System Android Oreo   My Question or Issue Whenever I try to share a song in my Instagram Stories, when...

glassedguy07

Casual Listener

330 Views

1 replies

1 likes

  • 330 Views
  • 1 replies
  • 1 likes