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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107463 Views

26 replies

3 likes

  • 107463 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217417 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217417 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571602 Views

79 replies

3 likes

  • 571602 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470829 Views

577 replies

40 likes

Account
Free
  • 470829 Views
  • 577 replies
  • 40 likes

Spotify Premium not working on my phone randomly

PlanPremiumCountry UKDeviceSony xperia ZOperating SystemAndroid My Question or Issue So i was wondering if there is an issue here or something i ammissing, i signed in both with my email and username, reset my phone, chekced my premium and it works o...

Regular

Plan Premium Country  UK Device Sony xperia Z Operating System Android   My Question or Issue  So i was wondering if there is an issue here or something i ammissing, i signed...

stiqqyjames

Regular

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

Downloaded songs won't show up on artists

PlanPremiumCountry GreeceDeviceXiaomi Redmi 5My Question or IssueMy problem is that when I go to see my downloaded songs from an artist(library -> artists)It doesn't show anything to me. If I go to the artist's profile I can see the downloaded songs,...

Newbie

Plan Premium Country  Greece Device Xiaomi Redmi 5 My Question or Issue My problem is that when I go to see my downloaded songs from an artist (library -> artists) It doesn't show an...

596 Views

0 replies

0 likes

  • 596 Views
  • 0 replies
  • 0 likes

Superuser Contribution Google Family Link with Spotify Family

My post is about linking google family link kids accounts to individual spotify family account. (spotify support told me I should contact google for thisbut perhaps some where already solve this?) I'm using:* Google Family Link with three <13 year ol...

Newbie

My post is about linking google family link kids accounts to individual spotify family account.  (spotify support told me I should contact google for thisbut perhaps some where already solve thi...

GhostDragon1979

Newbie

37891 Views

8 replies

21 likes

assistant
google
Home
  • 37891 Views
  • 8 replies
  • 21 likes

Não foi feito o estorno da mudança de cartão

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.

Newbie

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.  

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Problems with WiFi speaker

PlanPremiumDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0 Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the queue and when I have songs in queue it skips every other song, I don't have ...

Newbie

Plan Premium Device Samsung Galaxy S7  Operating System Android 8.0   Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the qu...

524 Views

0 replies

0 likes

queue
Skiping tracks
speaker
Wifi Casting
wifi playback
  • 524 Views
  • 0 replies
  • 0 likes

Random songs on locked screen and no No Album art/ covers anymore

My question/ issue: I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different look and there's no longer any Album art anywhere, whether it...

Newbie

My question/ issue:  I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different loo...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Fluctuating volume in car

Spotify PremiumCountry: Netherlands OnePlus 6, Android OxygenOS 9.0.4 Volkswagen Golf 7, 2018 model When I play music in the car, either via Bluetooth or Android Auto, the volume seems to fluctuate a lot. It seems to happen during the same parts of a...

Regular

Spotify Premium Country: Netherlands   OnePlus 6, Android OxygenOS 9.0.4   Volkswagen Golf 7, 2018 model     When I play music in the car, either via Bluetooth or Android ...

driekvds

Regular

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Car Display shows wrong song title

PlanPremiumCountryGermany DeviceHuawei P20 ProOperating SystemAndroid 8.1 My Question or Issue I connect my Phone via Bluetooth in my car (VW Golf VII - 2015), when it plays the music it shows the song title of the prevoius song on the car screen.Thi...

Casual Listener

Plan Premium Country Germany   Device Huawei P20 Pro Operating System Android 8.1   My Question or Issue  I connect my Phone via Bluetooth in my car (VW Golf VII - 2015), wh...

poochini

Casual Listener

1917 Views

3 replies

12 likes

  • 1917 Views
  • 3 replies
  • 12 likes

Missing profile icon, social, following?

After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library tab. Can anyone point us to where social features ar...

Music Fan

After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library t...

nigelje

Music Fan

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

album file corrupted with albums from downloaded songs

Plan Premium DeviceSamsung S8 and Apple IpodOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAm about to ditch Spotify because the software is so glitchy. I've had weeks of re downloading albums that disappear despite regul...

Regular

Plan Premium   Device Samsung S8 and Apple Ipod Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Am about to ditch Spotify because the software i...

pmwhf

Regular

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

Samsung Galaxy J7Pro (SM-J730GM/DS) Chrashed when Spotify is installed

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J7 Pro (SM-J730GM/DS)Operating System(Android 8.1.0 My Question or Issue Hi I Installed Spotify on my Samsung Galaxy J7 Pro (SM-J730GM/DS) and Every time I open spotify It crashed & Restart.The only wa...

Newbie

Plan Premium Country  Argentina Device Samsung Galaxy J7 Pro (SM-J730GM/DS) Operating System (Android 8.1.0   My Question or Issue  Hi I Installed Spotify on my Samsung Galax...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

No Soundquality Setting on Honor View 20

PlanPremiumCountryGermanyDeviceHonor View 20Operating SystemAndroid 9 My Question or IssueWhen I'm navigating to the Spotify Settings - Sounquality it's greyed out and in brackets it says "not available". As I'm on a premium plan (family) I was wonde...

Casual Listener

Plan Premium Country Germany Device Honor View 20 Operating System Android 9   My Question or Issue When I'm navigating to the Spotify Settings - Sounquality it's greyed out and in bra...

ib-spot

Casual Listener

503 Views

1 replies

0 likes

Soundquality
  • 503 Views
  • 1 replies
  • 0 likes

Spotify starts playing randomly on my locked android

PlanPremium CountrySweden DeviceOnePlus 6 Operating SystemOxygenOs 9.0.3 My Question or IssueMy phone starts playing seemingly random songs (not from my playlists) even when it's locked and I'm not playing it myself from another source. I know I'm th...

Casual Listener

Plan Premium   Country Sweden   Device OnePlus 6   Operating System OxygenOs 9.0.3   My Question or Issue My phone starts playing seemingly random songs (not from my ...

Reval

Casual Listener

1164 Views

2 replies

0 likes

Android
Oneplus
  • 1164 Views
  • 2 replies
  • 0 likes

Spotify Starts Playing Randomly on Android Phone

PlanPremiumCountry DeviceOneplus 6Operating SystemOxygenOS 9.0.3 My Question or Issue Starting today, my phone would randomly start playing songs on Spotify while the phone was locked and without me opening Spotify myself. It is getting annoying beca...

Newbie

Plan Premium Country   Device Oneplus 6 Operating System OxygenOS 9.0.3   My Question or Issue  Starting today, my phone would randomly start playing songs on Spotify while t...

nigelje

Music Fan

1053 Views

1 replies

1 likes

Playing Randomly
  • 1053 Views
  • 1 replies
  • 1 likes

Spotify "Play on this phone" doesnt work in android auto?

Hi All, So I have Spotify (I am premium) on my iPhone XR, my home PC, My work PC and on my Android head unit running Android Auto. Currently, if I am listening on my home/work pc then when I bring up my phone it generally starts playing where I left ...

Casual Listener

Hi All,   So I have Spotify (I am premium) on my iPhone XR, my home PC, My work PC and on my Android head unit running Android Auto. Currently, if I am listening on my home/work pc t...

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

Devices Detect works bad

PlanPremiumCountryPoland DeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueI have spotify on the phone and on a linux machine (linux mint 18). Spotify on the linux is running (not playing songs necessarily) all the time but the...

Casual Listener

Plan Premium Country Poland  Device Samsung Galaxy A3 Operating System Android 6.0.1   My Question or Issue I have spotify on the phone and on a linux machine (linux mint 18). Spo...

mihahauke

Casual Listener

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

App Not Working on Razer Phone 2

PlanPremiumCountry USADeviceRazer Phone 2Operating SystemAndroid Oreo 8.1.0 My Question or Issue The app doesnt work like it did on my Samsung S9+. I cannot turn off Data Saver so the music quality is garbage. I can turn the phone to get Datat saver ...

Newbie

Plan Premium Country  USA Device Razer Phone 2 Operating System Android Oreo 8.1.0   My Question or Issue  The app doesnt work like it did on my Samsung S9+. I cannot turn of...

653 Views

0 replies

0 likes

  • 653 Views
  • 0 replies
  • 0 likes

Solved!! App stuck on car mode or premium user given free app

PlanPremiumCountry/usa MOTO z2 play android App no longer lets me see my artists or songs. All my songs have been moved to favorite playlist and they no longer populate the artist or album tab. I don't know if they are testing or this is a bug, but i...

Casual Listener

Plan Premium Country /usa  MOTO z2 play   android  App no longer lets me see my artists or songs. All my songs have been moved to favorite playlist and they no longer populate t...

wongboy22

Casual Listener

1800 Views

2 replies

0 likes

Android
  • 1800 Views
  • 2 replies
  • 0 likes

Artist Tab

As you can see from the screen shot below, the Artist tab isn't loading anything except the bands name, yet I have 85 songs downloaded and can only play their music through the Songs tab. What's the cause of this issue? This is happening with numerou...

Newbie

As you can see from the screen shot below, the Artist tab isn't loading anything except the bands name, yet I have 85 songs downloaded and can only play their music through the Songs tab. What's the ...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Cant play an album

PlanFreeCountry DeviceSamsung Galaxy S9Operating System Android My Question or Issue I tried to play appetit for destruction by GnR, but the green play button disappeard. What happened?

Casual Listener

Plan Free Country   Device Samsung Galaxy S9 Operating System  Android   My Question or Issue  I tried to play appetit for destruction by GnR, but the green play button ...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes