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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409868 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Albums from artists appearing in random order in my saved albums

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear in alphabetical order with the first album I see be...

Newbie

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear ...

397 Views

0 replies

3 likes

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p20pro: Music starts again after headphones are unplugged

Hey guys, I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already...After I enter a library or something I usually unplug my headphone...

Newbie

Hey guys,   I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already... ...

343 Views

0 replies

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Android
huawei
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Solved!!Superuser Contribution Weird app crashing when trying to press options button for song

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of times' happens every time PlanPremiumCountry Romani...

Casual Listener

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of ...

KD5TGA

Casual Listener

7017 Views

7 replies

3 likes

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Re: Car view for Android users

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify. Might be worth looking in too.

Casual Listener

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify.  Might...

BuFFalObuyer2

Casual Listener

1841 Views

1 replies

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Albums won't load

PlanPremiumCountry ukDeviceMotorola G5Operating SystemAndroid My Question or Issue Hiin the past few days I've found that when I go into 'Albums' in 'Your Library' I just get a green never ending spinning cirle. If I go into 'songs' or 'artists' then...

Casual Listener

Plan Premium Country  uk Device Motorola G5 Operating System Android   My Question or Issue  Hi in the past few days I've found that when I go into 'Albums' in 'Your Library...

randlemcmurphy1

Casual Listener

1710 Views

4 replies

2 likes

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Mixed up artists- Folly

premium PlanFree/PremiumCountry USADeviceLG stylo Operating SystemAndroid My Question or Issue Hi I'm not sure I'm reporting this to the right place but I was browsing the page of an artist I like, Folly, and noticed that they had a new release I had...

Newbie

premium Plan Free/Premium Country  USA Device LG stylo  Operating System Android    My Question or Issue  Hi I'm not sure I'm reporting this to the right place bu...

365 Views

0 replies

0 likes

mislabel
Site error
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Spotify on Android Auto (Connected to car) sometimes glitches

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I have been using Spotify inside Android Auto for months, directly via the display of my phone (not connected to the car). Recently, I got a new car, a...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I have been using Spotify inside Android Auto for months, directl...

321 Views

0 replies

0 likes

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Waze banner with car mode

PlanFree/PremiumCountry USADevice Samsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or Issue I have car mode turned on and waze integration turned off. Every time I go back to the main screens, I get asked to turn on waze integration. I don't...

Newbie

Plan Free/Premium Country  USA Device  Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue  I have car mode turned on and waze integration turned off....

Ross93

Casual Listener

470 Views

1 replies

1 likes

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Random songs on playlists

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating System My Question or Issue Just today when shuffling a playlist I made for one specific artist, it started playing songs that are not on any of my other playlists. My wife and I both use thi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System     My Question or Issue  Just today when shuffling a playlist I made for one specific artist, it...

230 Views

0 replies

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Why is the android version different than the ios version?

My Question or Issue Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?Spoiler (Highlight to read)

Casual Listener

  My Question or Issue  Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?  

481 Views

0 replies

1 likes

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Lock screen "don't play button" functionality

Hi Team, I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song again or the artist as clicking on the same button inside the ...

Newbie

Hi Team,  I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song agai...

211 Views

0 replies

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How to stop constant Waze banner

Plan - PremiumCountry - USADevice - Moto G5Operating System - Androd 8.1.0My Question or Issue:Everytime I open the app there is a banner to connect to Waze App. It happens if the app is open and I unlock my phone and opo back up the Spotify app. I h...

Newbie

Plan - Premium Country - USA Device - Moto G5 Operating System - Androd 8.1.0 My Question or Issue: Everytime I open the app there is a banner to connect to Waze App. It happens if the app ...

Dillybar

Newbie

704 Views

1 replies

0 likes

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spotify plays the wrong version of a song but only on phone

PlanPremiumCountryPoland Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays the one from compilation The Singles. This issue does not appear on desk...

Casual Listener

  Plan Premium Country Poland  Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays ...

262 Views

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a

a

Casual Listener

a

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Data saver not turing off.

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab .Jason My Question or Issue

Newbie

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab . Jason   My Question or Issue  

387 Views

0 replies

1 likes

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Title displayed by the car radio

PlanPremiumCountryGermanyDeviceOnePlus 6TOperating SystemAndroid 9 (Oxygen OS 9.0.1)My Question or IssueI mostly use Spotify in the car. My car radio has no support for Android Car. My device is connected to Bluetooth as a media device. Listening to ...

Newbie

Plan Premium Country Germany Device OnePlus 6T Operating System Android 9 (Oxygen OS 9.0.1) My Question or Issue I mostly use Spotify in the car. My car radio has no support for Android Car....

239 Views

0 replies

0 likes

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My friends profiles wont load

Ireland Samsung j5My Question or IssueI am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried the spotify:(user): and nothing is working

Newbie

Ireland  Samsung j5 My Question or Issue I am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried t...

306 Views

0 replies

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Solved!! Updated Spotify on 2019.01.13 play/pause, next, prev buttons don't work

PlanPremiumCountry Lithuania Device(https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html)Operating System(Android 8.0) My Question or Issue I've updated Spotify on 2019.01.13 on my cars andro...

Casual Listener

Plan Premium Country  Lithuania  Device (https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html) Operating System (Android 8....

Dyadic

Casual Listener

2229 Views

2 replies

0 likes

Android Headunit
media keys
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Superuser Contribution Daily Mix not accessible

PlanFreeCountryUnited States DeviceLG V20Operating SystemAndroid Oreo My Question or IssueI can not access my daily mixes. The only daily mix I can access is availible in shuffle mode only. According to the app I have a total of 6 daily mixes but whe...

Newbie

Plan Free Country United States   Device LG V20 Operating System Android Oreo   My Question or Issue I can not access my daily mixes. The only daily mix I can access is avai...

Peter

Spotify Legend

530 Views

2 replies

0 likes

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"Recently played albums" doesn't match "Recently played"

PlanPremiumCountryNetherlandsDeviceOnePlus 6 (stock rom)Operating SystemAndroid 9 My Question or IssueWhen playing albums I have saved, they show up in "recently played" as expected. However, the order of the albums in "Albums", sorted by "Recently p...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 6 (stock rom) Operating System Android 9   My Question or Issue When playing albums I have saved, they show up in "recently played" as e...

226 Views

0 replies

0 likes

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