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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375448 Views

541 replies

34 likes

Account
Free
  • 375448 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Cannot play Daily mix in mobile phone Android

PlanFreeCountry ThailandDeviceSony Xperia XZ2Operating SystemAndroid Version9 My Question or Issue I can play the daily mix in Window page normally (have 5 daily mix)But I cannot play it on my phone.Actually when I searched "Daily Mix" It's appear as...

Newbie

  Plan Free Country  Thailand Device Sony Xperia XZ2 Operating System Android Version9     My Question or Issue  I can play the daily mix in Window page normally ...

247 Views

0 replies

0 likes

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Two Tablets, Spotify Free only works in one of them

PlanFreeCountry PortugalDeviceAlcatel 8068Operating SystemAndroid 8.1.0 My Question or IssueMy tablets are both 7´´ and the Lenovo one plays Spotify free normal, no shuffle play, I get to choose whatever I want to listen to.But my Alcatel 8068 is rec...

Newbie

  Plan Free Country  Portugal Device Alcatel 8068 Operating System Android 8.1.0   My Question or Issue My tablets are both 7´´ and the Lenovo one plays Spotify free normal,...

249 Views

0 replies

0 likes

  • 249 Views
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Can't log in Offline

First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. I'm out of the US country and no wifi where I'm at. And I'm on th...

Music Fan

   First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. ...

Happyaudio77

Music Fan

668 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

ISSUE: Song is started to play from the beginning.

PlanPremium CountryEstonia Device(Honor Operating System(Android 7.0) My Question or Issue:Hello Spotify! After the last update, I have started to expirience one issue:1. Open any album.2. Start playback of any song.3. Tap on song title. Result:Album...

Regular

Plan Premium   Country Estonia   Device (Honor 😎 Operating System (Android 7.0)   My Question or Issue: Hello Spotify! After the last update, I have started to expirience ...

256 Views

0 replies

0 likes

  • 256 Views
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Work-around for "Connecting to Spotify" Android Notification

PlanPremium CountrySingapore DeviceSamsung Galaxy Note 8 Operating SystemAndroid Oreo My Question or IssueHere's what I did to get rid of it on my Samsung Galaxy Note 8 running Android Oreo:Open the App Notification settings for Spotify. You can quic...

Visitor

Plan Premium   Country Singapore   Device Samsung Galaxy Note 8   Operating System Android Oreo   My Question or Issue Here's what I did to get rid of it&nb...

Jose_M

Spotify Star

1823 Views

1 replies

2 likes

Other
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  • 1 replies
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[Android] Encoded URI components appear in offline search results error messages

Description: Encoded URI components appear in offline search results error messages Device: Pixel 2 XLAndroid Version: 9App Version: 8.4.91.861 Actual Result: Encoded URI components appear in offline search results error messages Expected Result: Any...

Newbie

Description: Encoded URI components appear in offline search results error messages   Device: Pixel 2 XL Android Version: 9 App Version: 8.4.91.861   Actual Result: Encoded URI compon...

276 Views

0 replies

0 likes

  • 276 Views
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Data Saver keeps turning on

PlanFree Country UKDeviceSony Xperia Z5Operating SystemAndroid 7.1.1 Nougat My Question or Issue I share 100GB of mobile data with my older brother, which is more than enough for me to listen to approximately 256kb music online. My problem is that 'D...

Newbie

  Plan Free  Country  UK Device Sony Xperia Z5 Operating System Android 7.1.1 Nougat   My Question or Issue  I share 100GB of mobile data with my older brother, wh...

sahassaurabh

Casual Listener

4513 Views

7 replies

2 likes

  • 4513 Views
  • 7 replies
  • 2 likes

Samsung Galaxy watch 46mm

I cannot find Spotify app in Samsung galaxy app  Related to my watch   

Newbie

I cannot find Spotify app in Samsung galaxy app  Related to my watch     

315 Views

0 replies

0 likes

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[Android] Play problem

PlanPremiumCountrySouth KoreaDeviceLg V40Operating SystemAndroid Oreo(8.1.0) My Question or Issue When I play a few music, music started some part. In PC is Okay, but when I use Android app it happened. My app version is 8.4.91.861 I attach with my p...

Newbie

Plan Premium Country South Korea Device Lg V40 Operating System Android Oreo(8.1.0)   My Question or Issue  When I play a few music, music started some part.    In PC ...

judgement_364

Regular

379 Views

1 replies

0 likes

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Solved!! playlist radio function gone?

PlanPremiumCountrythe Netherlands DeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue The function to play radio based on my own playlists has gone. Why? The function thumbs up/down when playing spotify radio based on a single track is...

Casual Listener

  Plan Premium Country the Netherlands  Device Samsung Galaxy 9 Operating System Android   My Question or Issue  The function to play radio based on my own playlists ha...

iamnaz

Casual Listener

1218 Views

2 replies

20 likes

  • 1218 Views
  • 2 replies
  • 20 likes

Share Button Not Working

PlanPremiumCountry United StatesDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or Issue Everytime I click the share button, the song restarts.

Newbie

Plan Premium Country  United States Device Samsung Galaxy s9+ Operating System Android Oreo   My Question or Issue  Everytime I click the share button, the song restarts.

251 Views

0 replies

0 likes

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Galaxy Watch app

PlanPremiumCountry AustraliaDeviceGalaxy S7Operating System My Question or Issue When I open the Spotify app on my watch to use as remote, it opens the phone app but after around a minute trying to connect it says "unable to Start spotify, connect to...

Newbie

Plan Premium Country  Australia Device Galaxy S7 Operating System     My Question or Issue  When I open the Spotify app on my watch to use as remote, it opens the phone ...

314 Views

0 replies

0 likes

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My Spotify Android Apps Bugs

PlanFamily PremiumCountry IndonesiaDeviceGoogle Pixel 2 XLOperating SystemAdroid Pie My Question or Issue I use the Spotify Android application and registered as a premium family. but after the last few updates my spotify application has a problem. n...

Newbie

Plan Family Premium Country  Indonesia Device Google Pixel 2 XL Operating System Adroid Pie   My Question or Issue  I use the Spotify Android application and registered as a ...

329 Views

0 replies

0 likes

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[Android] Spotify says "No connection" even though there is a Wi-Fi connection

Hello everyone,I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/router. The funny thing is my friend can play songs on...

Newbie

Hello everyone, I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/r...

172 Views

0 replies

0 likes

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Continuous notifications on Sony Smartwatch 3

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't want this watch to have anything to do with Spotif...

Newbie

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't...

330 Views

0 replies

0 likes

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Changes to Filter on Playlists

Very disappointing change in latest update. Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu. However, this does not function as a filter. If I 'find' a term and shuffle, it simpl...

Gig Goer

Very disappointing change in latest update.   Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu.   However, this do...

359 Views

0 replies

0 likes

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Spotify will only let me listen to first 10 seconds

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine PlanPremiumCountry UkDevice Huawei p20 proOperating SystemA...

Newbie

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine   ...

Nico

Community Legend

3933 Views

1 replies

1 likes

  • 3933 Views
  • 1 replies
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Androids language

PlanPremiumCountryIsraelDevice(Galaxy 7)My Question or Issue My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my music is in English but in recent update the spotifiy interface changed to...

Casual Listener

Plan Premium Country Israel Device (Galaxy 7) My Question or Issue  My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my musi...

Brunelicia

Community Legend

505 Views

3 replies

0 likes

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  • 3 replies
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How to Play my local music files that are stored on my Android device

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. What do I do if I don't have a computer. All my musi...

Newbie

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. W...

AeroZ

Composer

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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App constantly logging out

PlanFree/PremiumCountry UAE DeviceHuawei P8Operating SystemAndroid 7.0 My Question or IssueHello,Up until the last update I had no issues, but ever since then I need to log in every time I open the app. I don't have a Facebook account, so have to ent...

Casual Listener

Plan Free/Premium Country  UAE  Device Huawei P8 Operating System Android 7.0   My Question or Issue Hello, Up until the last update I had no issues, but ever since then I...

Brunelicia

Community Legend

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes