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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387945 Views

545 replies

34 likes

Account
Free
  • 387945 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8045 Views

0 replies

7 likes

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Data saver not turing off.

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab .Jason My Question or Issue

Newbie

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab . Jason   My Question or Issue  

371 Views

0 replies

1 likes

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Title displayed by the car radio

PlanPremiumCountryGermanyDeviceOnePlus 6TOperating SystemAndroid 9 (Oxygen OS 9.0.1)My Question or IssueI mostly use Spotify in the car. My car radio has no support for Android Car. My device is connected to Bluetooth as a media device. Listening to ...

Newbie

Plan Premium Country Germany Device OnePlus 6T Operating System Android 9 (Oxygen OS 9.0.1) My Question or Issue I mostly use Spotify in the car. My car radio has no support for Android Car....

228 Views

0 replies

0 likes

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My friends profiles wont load

Ireland Samsung j5My Question or IssueI am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried the spotify:(user): and nothing is working

Newbie

Ireland  Samsung j5 My Question or Issue I am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried t...

290 Views

0 replies

0 likes

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Solved!! Updated Spotify on 2019.01.13 play/pause, next, prev buttons don't work

PlanPremiumCountry Lithuania Device(https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html)Operating System(Android 8.0) My Question or Issue I've updated Spotify on 2019.01.13 on my cars andro...

Casual Listener

Plan Premium Country  Lithuania  Device (https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html) Operating System (Android 8....

Dyadic

Casual Listener

2203 Views

2 replies

0 likes

Android Headunit
media keys
  • 2203 Views
  • 2 replies
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Superuser Contribution Daily Mix not accessible

PlanFreeCountryUnited States DeviceLG V20Operating SystemAndroid Oreo My Question or IssueI can not access my daily mixes. The only daily mix I can access is availible in shuffle mode only. According to the app I have a total of 6 daily mixes but whe...

Newbie

Plan Free Country United States   Device LG V20 Operating System Android Oreo   My Question or Issue I can not access my daily mixes. The only daily mix I can access is avai...

Peter

Spotify Legend

500 Views

2 replies

0 likes

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"Recently played albums" doesn't match "Recently played"

PlanPremiumCountryNetherlandsDeviceOnePlus 6 (stock rom)Operating SystemAndroid 9 My Question or IssueWhen playing albums I have saved, they show up in "recently played" as expected. However, the order of the albums in "Albums", sorted by "Recently p...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 6 (stock rom) Operating System Android 9   My Question or Issue When playing albums I have saved, they show up in "recently played" as e...

217 Views

0 replies

0 likes

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Problem with connected devices

PlanPremiumCountry Israel DeviceSamsung Galaxy 7My Question or Issue My Spotify says I can connect to a web player while I don't have any web player open. I've disconnected all of the devices from settings menu. Today I notice that on the app, under ...

Newbie

Plan Premium Country  Israel  Device Samsung Galaxy 7 My Question or Issue  My Spotify says I can connect to a web player while I don't have any web player open.  I've dis...

257 Views

0 replies

0 likes

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Podcast downloads not available offline

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all of my podcasts downloads are available. Downloaded ...

Newbie

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all ...

637 Views

0 replies

0 likes

Offline Access
Podcasts error
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Cannot play Daily mix in mobile phone Android

PlanFreeCountry ThailandDeviceSony Xperia XZ2Operating SystemAndroid Version9 My Question or Issue I can play the daily mix in Window page normally (have 5 daily mix)But I cannot play it on my phone.Actually when I searched "Daily Mix" It's appear as...

Newbie

  Plan Free Country  Thailand Device Sony Xperia XZ2 Operating System Android Version9     My Question or Issue  I can play the daily mix in Window page normally ...

251 Views

0 replies

0 likes

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Two Tablets, Spotify Free only works in one of them

PlanFreeCountry PortugalDeviceAlcatel 8068Operating SystemAndroid 8.1.0 My Question or IssueMy tablets are both 7´´ and the Lenovo one plays Spotify free normal, no shuffle play, I get to choose whatever I want to listen to.But my Alcatel 8068 is rec...

Newbie

  Plan Free Country  Portugal Device Alcatel 8068 Operating System Android 8.1.0   My Question or Issue My tablets are both 7´´ and the Lenovo one plays Spotify free normal,...

251 Views

0 replies

0 likes

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Can't log in Offline

First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. I'm out of the US country and no wifi where I'm at. And I'm on th...

Music Fan

   First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. ...

Happyaudio77

Music Fan

681 Views

1 replies

0 likes

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ISSUE: Song is started to play from the beginning.

PlanPremium CountryEstonia Device(Honor Operating System(Android 7.0) My Question or Issue:Hello Spotify! After the last update, I have started to expirience one issue:1. Open any album.2. Start playback of any song.3. Tap on song title. Result:Album...

Regular

Plan Premium   Country Estonia   Device (Honor 😎 Operating System (Android 7.0)   My Question or Issue: Hello Spotify! After the last update, I have started to expirience ...

263 Views

0 replies

0 likes

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Work-around for "Connecting to Spotify" Android Notification

PlanPremium CountrySingapore DeviceSamsung Galaxy Note 8 Operating SystemAndroid Oreo My Question or IssueHere's what I did to get rid of it on my Samsung Galaxy Note 8 running Android Oreo:Open the App Notification settings for Spotify. You can quic...

Visitor

Plan Premium   Country Singapore   Device Samsung Galaxy Note 8   Operating System Android Oreo   My Question or Issue Here's what I did to get rid of it&nb...

Jose_M

Spotify Star

1836 Views

1 replies

2 likes

Other
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[Android] Encoded URI components appear in offline search results error messages

Description: Encoded URI components appear in offline search results error messages Device: Pixel 2 XLAndroid Version: 9App Version: 8.4.91.861 Actual Result: Encoded URI components appear in offline search results error messages Expected Result: Any...

Newbie

Description: Encoded URI components appear in offline search results error messages   Device: Pixel 2 XL Android Version: 9 App Version: 8.4.91.861   Actual Result: Encoded URI compon...

280 Views

0 replies

0 likes

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Data Saver keeps turning on

PlanFree Country UKDeviceSony Xperia Z5Operating SystemAndroid 7.1.1 Nougat My Question or Issue I share 100GB of mobile data with my older brother, which is more than enough for me to listen to approximately 256kb music online. My problem is that 'D...

Newbie

  Plan Free  Country  UK Device Sony Xperia Z5 Operating System Android 7.1.1 Nougat   My Question or Issue  I share 100GB of mobile data with my older brother, wh...

sahassaurabh

Casual Listener

4621 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Samsung Galaxy watch 46mm

I cannot find Spotify app in Samsung galaxy app  Related to my watch   

Newbie

I cannot find Spotify app in Samsung galaxy app  Related to my watch     

322 Views

0 replies

0 likes

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[Android] Play problem

PlanPremiumCountrySouth KoreaDeviceLg V40Operating SystemAndroid Oreo(8.1.0) My Question or Issue When I play a few music, music started some part. In PC is Okay, but when I use Android app it happened. My app version is 8.4.91.861 I attach with my p...

Newbie

Plan Premium Country South Korea Device Lg V40 Operating System Android Oreo(8.1.0)   My Question or Issue  When I play a few music, music started some part.    In PC ...

judgement_364

Regular

388 Views

1 replies

0 likes

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  • 1 replies
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Solved!! playlist radio function gone?

PlanPremiumCountrythe Netherlands DeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue The function to play radio based on my own playlists has gone. Why? The function thumbs up/down when playing spotify radio based on a single track is...

Casual Listener

  Plan Premium Country the Netherlands  Device Samsung Galaxy 9 Operating System Android   My Question or Issue  The function to play radio based on my own playlists ha...

iamnaz

Casual Listener

1250 Views

2 replies

20 likes

  • 1250 Views
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  • 20 likes

Share Button Not Working

PlanPremiumCountry United StatesDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or Issue Everytime I click the share button, the song restarts.

Newbie

Plan Premium Country  United States Device Samsung Galaxy s9+ Operating System Android Oreo   My Question or Issue  Everytime I click the share button, the song restarts.

253 Views

0 replies

0 likes

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Galaxy Watch app

PlanPremiumCountry AustraliaDeviceGalaxy S7Operating System My Question or Issue When I open the Spotify app on my watch to use as remote, it opens the phone app but after around a minute trying to connect it says "unable to Start spotify, connect to...

Newbie

Plan Premium Country  Australia Device Galaxy S7 Operating System     My Question or Issue  When I open the Spotify app on my watch to use as remote, it opens the phone ...

324 Views

0 replies

0 likes

  • 324 Views
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