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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107451 Views

26 replies

3 likes

  • 107451 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571558 Views

79 replies

3 likes

  • 571558 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

Album art not displaying on mobile

PlanPremiumDeviceBlackBerry Z10Operating SystemBlackBerry 10 OS Version 10.3.3.3216 Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange part is that even when my phone is connected to wifi, album art still won't ...

Newbie

Plan Premium Device BlackBerry Z10 Operating System BlackBerry 10 OS Version 10.3.3.3216    Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange ...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

Spotify back to previous page problem

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 Pie My Question or IssueHello everyone, I have a problem with my downloaded songs/albums. Sorry for the bad english Here is the problem; I can't back to previous page when i...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 9 Operating System Android 9 Pie   My Question or Issue Hello everyone,   I have a problem with my downloaded songs/albums...

590 Views

0 replies

0 likes

Offline issues
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  • 0 replies
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Radio list does not work

PlanPremiumCountryAustriaDeviceHonor View 10Operating SystemAndroid 9 My Question or Issue Although I click on follow when playing Radios of Artists or whatever, the Radios do not appear in the Radio list in my account. For Artists etc following func...

Newbie

Plan Premium Country Austria Device Honor View 10 Operating System Android 9   My Question or Issue  Although I click on follow when playing Radios of Artists or whatever, the Rad...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Separate Artist with Same Name

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Multiple artist that's share the same name causing listeners issues. Artist - Quin is a female rnb artist and now a Male group Quin has been added to her art...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Multiple artist that's share the same name causing listeners issues. Ar...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Albums don't show up in my library

PlanPremiumCountry GermanyDeviceHuawei P9Operating SystemAndroid My Question or Issue Since I have my Huawei P9, my Albums don't show up in the Library. I am using my Spotify Account on other Devices too and never had any probelms therw. However, sin...

Newbie

  Plan Premium Country  Germany Device Huawei P9 Operating System Android   My Question or Issue   Since I have my Huawei P9, my Albums don't show up in the Library. I...

666 Views

0 replies

3 likes

  • 666 Views
  • 0 replies
  • 3 likes

Superuser Contribution Canciones descargadas se vuelven a descargar cada semana

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue Por alguna razón, cada semana se vuelven a descargar todas mis canciones que ya están descargadas en mi Samsug S8 + es muy molesto, porque muchas ca...

Music Fan

Plan Premium Country  Argentina Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue   Por alguna razón, cada semana se vuelven a descargar to...

Peter

Spotify Legend

8197 Views

22 replies

0 likes

  • 8197 Views
  • 22 replies
  • 0 likes

There is a wait!

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just like Spotify, why there is a wait everytime i open the app, then i need to wait for the playlist to load and there is a wait everytime i ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Just like Spotify, why there is a wait everyti...

406 Views

0 replies

1 likes

  • 406 Views
  • 0 replies
  • 1 likes

stuck when playing my song

PlanPremiumCountry DeviceSony xperia XZ1Operating SystemAndroid P My Question or Issue when playing the song by my phone,once I tap the bottom virtual navigation button(back,home,muti)there must be stuck in my song,no matter what interface,in the spo...

Newbie

Plan Premium Country   Device Sony xperia XZ1 Operating System Android P   My Question or Issue  when playing the song by my phone,once I tap the bottom virtual navigation bu...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Search function doesn't work on 4G

PlanPremium for familyCountry ItalyDeviceHuawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6Operating SystemAndroid 7,8 My Question or IssueSearch function doesn't work on different smartphones (only mobile data, on wi-fi it works). Tri...

Newbie

  Plan Premium for family Country  Italy Device Huawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6 Operating System Android 7,8   My Question or Issue Search ...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
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Does anyone know a transparent music widget that can be used in Android pie with Spotify ?

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueDoes anyone know a transparent music widget that can be used in Android pie with Spotify ? Thanks

Visitor

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue Does anyone know a transparent music widget that can be used in ...

880 Views

0 replies

0 likes

  • 880 Views
  • 0 replies
  • 0 likes

Android 9 "Pie" lock-screen controls missing

PlanPremiumCountry IrelandDeviceXiaomi Mi A2Operating SystemAndroid 9.0User IT skillsProMy Question or Issue Like in title. New phone, pure android (Android one program ). is something with android setup from my site (notifications?) or because of go...

Casual Listener

Plan Premium Country  Ireland Device Xiaomi Mi A2 Operating System Android 9.0 User IT skills Pro My Question or Issue  Like in title. New phone, pure android (Android one progra...

silencethanatos

Casual Listener

2554 Views

2 replies

2 likes

  • 2554 Views
  • 2 replies
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How to keep the Spotify notification in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
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New update is disorganized

PlanPremiumCountry USDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Received an auto update on spotify this week. After update I'm not able to see albums or tracks I've downloaded when I click Artist. Instead, when I select ...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue  Received an auto update on spotify this week. After update I...

466 Views

0 replies

4 likes

  • 466 Views
  • 0 replies
  • 4 likes

Samsung Gear S3 remote connection error bluetooth not connected

If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTIFY 8.4.79.612 VERSION to your phone. It can fixed a...

Visitor

If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTI...

MitchB1

Newbie

953 Views

2 replies

1 likes

  • 953 Views
  • 2 replies
  • 1 likes

Yamaha wxc-50 not seen in spotify

I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see mystreamer. As soon as I enable bluetooth the streamer will be seen in Spotify.. Device(iPhone 8Operating System Windows 10 My Question or IssueIs this a must for Spotify to ...

Newbie

  I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see my streamer. As soon as I enable bluetooth the streamer will be seen in Spotify. .   Device (iPhone 8 Op...

749 Views

0 replies

1 likes

  • 749 Views
  • 0 replies
  • 1 likes

Solved!! Order songs playlist

None of the below information isHi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (the one below it), but it starts to play a random son...

Newbie

None of the below information is Hi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (...

Loxer

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Disable Spotify Connect!?

This happens on Samsung Galaxy S8. No matter where I listen to music to or how, Spotify opens on my phone, as well as every other device I have that has Spotify on it. I DO NOT WANT TO LISTEN TO SPOTIFY ON ALL DEVICES POSSIBLE I JUST WANT TO LISTEN T...

Casual Listener

  This happens on Samsung Galaxy S8. No matter where I listen to music to or how, Spotify opens on my phone, as well as every other device I have that has Spotify on it. I DO NOT WANT TO LISTEN...

Loxer

Community Legend

4316 Views

2 replies

13 likes

  • 4316 Views
  • 2 replies
  • 13 likes

Saved Albums Refusing to Load

PlanPremium CountryUK DeviceSamsung Galaxy S7 Edge Operating SystemAndroid Version 8.0.0 (Oreo?) My Question or IssueI navigate the Spotify app to "Your Library" -> Albums and I'm greeted with a green wheel which spins infinitely. All other options, ...

Newbie

Plan Premium   Country UK   Device Samsung Galaxy S7 Edge   Operating System Android Version 8.0.0 (Oreo?)   My Question or Issue I navigate the Spotify app to "Your ...

Roberto_Smitty

Casual Listener

622 Views

2 replies

4 likes

  • 622 Views
  • 2 replies
  • 4 likes

Songs don't shuffle properly

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not work. At one point, it plays the same song 4 times ...

Regular

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not ...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Follow me button / Download hook

There are next big Bugs, that destroy the happiness of using spotify. Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes correct into green. If I open next time spotify the green button is...

Roadie

There are next big Bugs, that destroy the happiness of using spotify.  Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes corre...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes