Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195655 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195655 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537281 Views

78 replies

3 likes

  • 537281 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442372 Views

565 replies

37 likes

Account
Free
  • 442372 Views
  • 565 replies
  • 37 likes

[Android Pie] Stop auto launch

PlanPremiumCountryHongKongDeviceGoogle Pixel Operating SystemAndroid 9.0 with Feb Security Patch, Stock ROM My Question or IssueCould you please stop auto launching while:1. Plugging in a bluetooth headphone?2. Using another music player, then I paus...

Visitor

  Plan Premium Country HongKong Device Google Pixel    Operating System Android 9.0 with Feb Security Patch, Stock ROM   My Question or Issue Could you please stop aut...

336 Views

0 replies

1 likes

  • 336 Views
  • 0 replies
  • 1 likes

No bass in car...

Hello, I got a OnePlus One device and used to play music through Bluetooth in my car with other apps such as Deezer, etc. And everything works well! However, I got now Spotify (with premium account) and when I try to play music in my car, the music i...

Casual Listener

  Hello,   I got a OnePlus One device and used to play music through Bluetooth in my car with other apps such as Deezer, etc. And everything works well!   However, I got now Spoti...

Vincent2Mots

Casual Listener

674 Views

1 replies

1 likes

  • 674 Views
  • 1 replies
  • 1 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

679 Views

0 replies

4 likes

  • 679 Views
  • 0 replies
  • 4 likes

Waze still prompting to be turned on, why is this not fixed yet?

I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME. Why are you still spamming customers for waze? Get into car, WANT TO USE WAZE?Park Car, WANT TO USE WAZE?Drive thru, WANT TO USE WAZE?Goto store, WA...

Regular

I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME.   Why are you still spamming customers for waze?   Get into car, WANT TO ...

Noah

Spotify Star

726 Views

1 replies

2 likes

  • 726 Views
  • 1 replies
  • 2 likes

Waze banner returns when going to "now playing" in car mode

PlanPremiumCountryUSA DevicePixel 1Operating SystemAndroid P My Question or IssueThe Waze promo banner keeps popping up, even after repeatedly dismissing it. I can consistently reproduce this issue:1) Get into car2) Go to Spotify app3) Dismiss Waze p...

Newbie

Plan Premium Country USA   Device Pixel 1 Operating System Android P   My Question or Issue The Waze promo banner keeps popping up, even after repeatedly dismissing it. I can con...

Noah

Spotify Star

531 Views

1 replies

1 likes

  • 531 Views
  • 1 replies
  • 1 likes

Lyrics with new update but can't view

PlanPremiumCountry Thailand DeviceHuawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, that only works on my iPhone 6 but not Huawei p20, eventhough they both show the sam...

Casual Listener

Plan Premium Country  Thailand   Device Huawei p20   My Question or Issue  The latest update of spotify has given me an option to view lyrics of many selected songs. Howe...

Scrupulous

Casual Listener

1330 Views

3 replies

0 likes

  • 1330 Views
  • 3 replies
  • 0 likes

Connecting to Spotify Notification

Hey everyone, I just noticed an odd notification start popping up on my phone and I'm not sure why it's there. At random times throughout the day, regardless of what applications are open, I'll get a notificaiton that says "Connecting to Spotify", as...

Composer

Hey everyone, I just noticed an odd notification start popping up on my phone and I'm not sure why it's there.    At random times throughout the day, regardless of what applications are o...

burplesnout

Casual Listener

33833 Views

23 replies

95 likes

  • 33833 Views
  • 23 replies
  • 95 likes

Solved!! Android 9 update...unable to change tracks via Bluetooth

PremiumUSA DeviceSamsung S9+Android 9 Spotify Version 8.4.91.861 My Question or IssueAfter recent Android 9 update on Feb 2019, I'm unable to change track via Bluetooth.No response from Forward and Back controls on Honda CRV bluetooth controls.No iss...

Regular

Premium USA  Device Samsung S9+ Android 9    Spotify Version 8.4.91.861   My Question or Issue After recent Android 9 update on Feb 2019, I'm unable to change track via B...

NalLvsSPFY

Regular

1553 Views

1 replies

1 likes

Android 9
Changing Tracks
  • 1553 Views
  • 1 replies
  • 1 likes

Listening local files

PlanPremiumCountry Argentina DeviceSamsung Galaxy s8+Operating SystemAndroid Oreo My Question or Issue Hey, I would like to know i I can listen my imported local files to android outside my wifi area, that is, offline, because I can't play these impo...

Music Fan

Plan Premium Country Argentina   Device Samsung Galaxy s8+ Operating System Android Oreo   My Question or Issue  Hey, I would like to know i I can listen my imported...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Playlist Songs constantly being moved

PremiumCountryPortugal Device(Huawei P8 Lite 2015, Lenovo Legion Y520)Operating System(Android, Windows 10) My Question or Issue My playlist is normal, working just fine but once in a while songs from the middle end or random spots on my playlist kee...

Newbie

  Premium Country Portugal   Device (Huawei P8 Lite 2015, Lenovo Legion Y520) Operating System (Android, Windows 10)   My Question or Issue  My playlist is normal, work...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Constant Waze Banner

PlanPremiumCountry USDeviceGoogle Pixel 2Operating SystemAndroid Oreo My Question or Issue Every time I open the app, I get the Waze prompt. I have the setting turned off, but the pop up persists. I have checked for updates in the Play Store but I am...

Newbie

Plan Premium Country  US Device Google Pixel 2 Operating System Android Oreo   My Question or Issue  Every time I open the app, I get the Waze prompt. I have the setting...

Noah

Spotify Star

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Tracks automatically deleted from a Playlist

PlanPremiumCountry CanadaDeviceAll devicesOperating SystemAll OS My Question or IssueI have a playlist that, for seemingly no reason, had ~15 or so songs deleted from it. They were not removed from Spotify (i.e. the 'show unplayable tracks' toggle do...

Newbie

  Plan Premium Country  Canada Device All devices Operating System All OS   My Question or Issue I have a playlist that, for seemingly no reason, had ~15 or so songs deleted...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Extending Private Session

PlanPremiumCountry CanadaDeviceSamsung 8A My Question or Issue I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or quiet oianos but that means tons of instrumentals are being added to my recommended ...

Casual Listener

Plan Premium Country  Canada Device Samsung 8A   My Question or Issue  I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or qu...

Noah

Spotify Star

1034 Views

1 replies

0 likes

extending
Privacy
session
  • 1034 Views
  • 1 replies
  • 0 likes

Playlist issue

PlanFree/PremiumCountry ArgentinaDeviceMoto z playOperating SystemAndroid oreoMy Question or IssueWell, the problem is that I have this paylist. Ok? And I sync the app to my Chromecast. I choose a song from the playlist, everything is find, until ins...

Newbie

Plan Free/Premium Country  Argentina Device Moto z play Operating System Android oreo My Question or Issue Well, the problem is that I have this paylist. Ok? And I sync the app to my Ch...

398 Views

0 replies

0 likes

Issues
Problem with playing songs
PROBLEMAS
  • 398 Views
  • 0 replies
  • 0 likes

what happened to the search bar in Android?

PlanPremiumCountry DeviceHuawei Mate 20 pro)Operating System(Android Pie) My Question or Issue the search bar at the top of the app window has been replaced by having to go into the 3 dots and using the find option, i'm not sure who thought this was ...

Regular

Plan Premium Country   Device Huawei Mate 20 pro) Operating System (Android Pie)   My Question or Issue  the search bar  at the top of the app window has been replaced b...

Noah

Spotify Star

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Remove Songs from the Spotify's playlists

How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it. PlanPremiumCountry SpainDevice BQ X2 PRO Operating System Android 8.1My Question or Issue How remove song...

Newbie

How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it.  Plan Premium Country  Spain Device&nbs...

Noah

Spotify Star

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

clicking Artists directs you to discography instead of Saved songs

PlanStudent PremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue The new update forces users to see the Artist's entire discography instead of conveniently playing the songs I already saved. If I click on the Arti...

Visitor

Plan Student Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android  My Question or Issue   The new update forces users to see the Artist's entire discogr...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

My Spotify Android s6 will not play most of my playlists and just refuses to play most songs.

Premium (free trial)USA Andriod S6 Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small selection of the songs, over and over. I upgraded to a 60 day free trial o...

Casual Listener

Premium (free trial) USA  Andriod S6    Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small...

arowrath

Casual Listener

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Solved!! Not having block artist option

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy s6Operating SystemAndroid 7.0 My Question or Issue I have seen people have the option to block an artist but when i looked at where the button is supposed to be it was not there while i do have the n...

Casual Listener

Plan Premium Country  Netherlands Device Samsung Galaxy s6 Operating System Android 7.0   My Question or Issue  I have seen people have the option to block an artist but when...

Fabian420

Casual Listener

4080 Views

2 replies

4 likes

  • 4080 Views
  • 2 replies
  • 4 likes

New update is garbage.

The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your library. To find all the music from an artist in my...

Newbie

The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your ...

jfeldblum

Newbie

1346 Views

2 replies

17 likes

  • 1346 Views
  • 2 replies
  • 17 likes