Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210910 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561382 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463185 Views
575 replies
39 likes
Soy usuario premium y tengo mi musica descargada mi dispositivo es un huawei mate 10 lite y esto solo ocurre con los artistas que tengo descargados
Soy usuario premium y tengo mi musica descargada mi dispositivo es un huawei mate 10 lite y esto solo ocurre con los artistas que tengo descargados
460 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Google HomePCOperating SystemAndroid 8.0.0Windows 10 1809 Is there an bug? I still have breaks between tracks even though this gapless playback option is enabled. Mixed albums have an one second break b...
Plan Premium Country Germany Device Samsung Galaxy S7 Google Home PC Operating System Android 8.0.0 Windows 10 1809 Is there an bug? I still have breaks between tracks even though ...
Casual Listener
749 Views
1 replies
0 likes
PlanPremiumDeviceBlackBerry Z10Operating SystemBlackBerry 10 OS Version 10.3.3.3216 Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange part is that even when my phone is connected to wifi, album art still won't ...
Plan Premium Device BlackBerry Z10 Operating System BlackBerry 10 OS Version 10.3.3.3216 Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange ...
600 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 Pie My Question or IssueHello everyone, I have a problem with my downloaded songs/albums. Sorry for the bad english Here is the problem; I can't back to previous page when i...
Plan Premium Country Turkey Device Samsung Galaxy Note 9 Operating System Android 9 Pie My Question or Issue Hello everyone, I have a problem with my downloaded songs/albums...
579 Views
0 replies
0 likes
PlanPremiumCountryAustriaDeviceHonor View 10Operating SystemAndroid 9 My Question or Issue Although I click on follow when playing Radios of Artists or whatever, the Radios do not appear in the Radio list in my account. For Artists etc following func...
Plan Premium Country Austria Device Honor View 10 Operating System Android 9 My Question or Issue Although I click on follow when playing Radios of Artists or whatever, the Rad...
429 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Multiple artist that's share the same name causing listeners issues. Artist - Quin is a female rnb artist and now a Male group Quin has been added to her art...
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Multiple artist that's share the same name causing listeners issues. Ar...
454 Views
0 replies
0 likes
PlanPremiumCountry GermanyDeviceHuawei P9Operating SystemAndroid My Question or Issue Since I have my Huawei P9, my Albums don't show up in the Library. I am using my Spotify Account on other Devices too and never had any probelms therw. However, sin...
Plan Premium Country Germany Device Huawei P9 Operating System Android My Question or Issue Since I have my Huawei P9, my Albums don't show up in the Library. I...
660 Views
0 replies
3 likes
PlanPremiumCountry ArgentinaDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue Por alguna razón, cada semana se vuelven a descargar todas mis canciones que ya están descargadas en mi Samsug S8 + es muy molesto, porque muchas ca...
Plan Premium Country Argentina Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue Por alguna razón, cada semana se vuelven a descargar to...
Spotify Legend
8142 Views
22 replies
0 likes
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just like Spotify, why there is a wait everytime i open the app, then i need to wait for the playlist to load and there is a wait everytime i ...
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just like Spotify, why there is a wait everyti...
398 Views
0 replies
1 likes
PlanPremiumCountry DeviceSony xperia XZ1Operating SystemAndroid P My Question or Issue when playing the song by my phone，once I tap the bottom virtual navigation button（back，home，muti）there must be stuck in my song，no matter what interface，in the spo...
Plan Premium Country Device Sony xperia XZ1 Operating System Android P My Question or Issue when playing the song by my phone，once I tap the bottom virtual navigation bu...
496 Views
0 replies
0 likes
PlanPremium for familyCountry ItalyDeviceHuawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6Operating SystemAndroid 7,8 My Question or IssueSearch function doesn't work on different smartphones (only mobile data, on wi-fi it works). Tri...
Plan Premium for family Country Italy Device Huawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6 Operating System Android 7,8 My Question or Issue Search ...
309 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueDoes anyone know a transparent music widget that can be used in Android pie with Spotify ? Thanks
Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Pie My Question or Issue Does anyone know a transparent music widget that can be used in ...
874 Views
0 replies
0 likes
PlanPremiumCountry IrelandDeviceXiaomi Mi A2Operating SystemAndroid 9.0User IT skillsProMy Question or Issue Like in title. New phone, pure android (Android one program ). is something with android setup from my site (notifications?) or because of go...
Plan Premium Country Ireland Device Xiaomi Mi A2 Operating System Android 9.0 User IT skills Pro My Question or Issue Like in title. New phone, pure android (Android one progra...
Casual Listener
2549 Views
2 replies
2 likes
PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue How to keep the Spotify notification permanently in the notif...
251 Views
0 replies
0 likes
PlanPremiumCountry USDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Received an auto update on spotify this week. After update I'm not able to see albums or tracks I've downloaded when I click Artist. Instead, when I select ...
Plan Premium Country US Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Received an auto update on spotify this week. After update I...
461 Views
0 replies
4 likes
If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTIFY 8.4.79.612 VERSION to your phone. It can fixed a...
If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTI...
Newbie
948 Views
2 replies
1 likes
I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see mystreamer. As soon as I enable bluetooth the streamer will be seen in Spotify.. Device(iPhone 8Operating System Windows 10 My Question or IssueIs this a must for Spotify to ...
I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see my streamer. As soon as I enable bluetooth the streamer will be seen in Spotify. . Device (iPhone 8 Op...
743 Views
0 replies
1 likes
None of the below information isHi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (the one below it), but it starts to play a random son...
None of the below information is Hi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (...
Community Legend
624 Views
1 replies
0 likes
This happens on Samsung Galaxy S8. No matter where I listen to music to or how, Spotify opens on my phone, as well as every other device I have that has Spotify on it. I DO NOT WANT TO LISTEN TO SPOTIFY ON ALL DEVICES POSSIBLE I JUST WANT TO LISTEN T...
This happens on Samsung Galaxy S8. No matter where I listen to music to or how, Spotify opens on my phone, as well as every other device I have that has Spotify on it. I DO NOT WANT TO LISTEN...
Community Legend
4301 Views
2 replies
13 likes
PlanPremium CountryUK DeviceSamsung Galaxy S7 Edge Operating SystemAndroid Version 8.0.0 (Oreo?) My Question or IssueI navigate the Spotify app to "Your Library" -> Albums and I'm greeted with a green wheel which spins infinitely. All other options, ...
Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System Android Version 8.0.0 (Oreo?) My Question or Issue I navigate the Spotify app to "Your ...
Casual Listener
610 Views
2 replies
4 likes
