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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Kids mode or multiple accounts

PlanPremiumCountryNorwayDevice(Samsung, Android devices)Operating System(Android Oreo) My Question or IssueWe should be able to either have children mode with seperate track history and music suggestions, or multiple accounts on one device.

Newbie

Plan Premium Country Norway Device (Samsung, Android devices) Operating System (Android Oreo)   My Question or Issue We should be able to either have children mode with seperate t...

431 Views

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1 likes

Kids mode
multiple accounts on one device
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Spotify (Premium) switches Playlist randomly

PlanPremiumCountryGermanyDeviceLG G6Operating SystemAndroid Oreo My Question or IssueI use Spotify for training, either running or at the gym. I have created special playlists for it or put on ready-to-use playlists as favorites and downloaded the ti...

Casual Listener

Plan Premium Country Germany Device LG G6 Operating System Android Oreo   My Question or Issue I use Spotify for training, either running or at the gym. I have created special pla...

451 Views

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Spotify is turning on itself

Hi. Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on. For all the time the same album, never something else. I logge...

Casual Listener

Hi.  Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on.&nbsp...

Falkor

Casual Listener

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2 replies

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Playlist changes when switching from PC (Windows) to mobile (Android)

My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC.

Newbie

  My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC. 

267 Views

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Wifi speaker has gone from app after changing new router.

PlanPremiumCountry ThailandDeviceNote8 with Klipsch The Three speakerOperating SystemAndroid My Question or Issue Everything of wifi play went good. since I have changed new router yesterday, I have lost my speaker in the app list.For Speaker's app, ...

Casual Listener

Plan Premium Country  Thailand Device Note8 with Klipsch The Three speaker Operating System Android   My Question or Issue  Everything of wifi play went good. since I have ch...

KrisdaW

Casual Listener

430 Views

1 replies

0 likes

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How to block a device from connecting to mine

My Question or Issue Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone else music on my phone. It's supper annoying. I want to listen to my music...

Newbie

    My Question or Issue  Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone ...

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No filter button to search playlist

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.

Regular

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.   

intaloemanoel

Newbie

1262 Views

10 replies

1 likes

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how do I check my history

PlanFreeCountry United StatesDeviceSamsung Galaxy S8Operating SystemAndroidMy Question or IssueI've been trying to figure out how to check my history for the past half an hour, no luck

Casual Listener

Plan Free Country  United States Device Samsung Galaxy S8 Operating System Android My Question or Issue I've been trying to figure out how to check my history for the past half an hour,...

MattSuda

Spotify Star

744 Views

1 replies

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No Option to Shuffle Some Playlists

PlanFreeCountry USADeviceMoto Z² ForceOperating SystemAndroid My Question or Issue For some (not all) of my playlists, there is no longer the "Shuffle Play" button, there is only a "Play" button. There isn't even an option to shuffle it in the menu o...

Newbie

Plan Free Country  USA Device Moto Z² Force Operating System Android   My Question or Issue   For some (not all) of my playlists, there is no longer the "Shuffle Play" butto...

411 Views

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Cannot start Spotify on Samsung Android, prompts for then "cannot connect"

PlanPremiumCountryU.S.DeviceSamsung Galaxy 8,Operating SystemAndroid My Question or IssueI use Spotify frequently on both smartphone and Windows but now when I try to start it on my phone it prompts for logon (this only happened once, when I installe...

Newbie

Plan Premium Country U.S. Device Samsung Galaxy 8, Operating System Android  My Question or Issue I use Spotify frequently on both smartphone and Windows but now when I try to start it ...

267 Views

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Song radio coming up as playlist

PlanPremiumCountry USADevice Samsung Galaxy Note8Operating System Android Oreo My Question or Issue So I tried making a song radio for one of my favs, but it comes up as "inset song title" radio playlist. I keep clicking the go to song radio option b...

Newbie

  Plan Premium Country  USA Device  Samsung Galaxy Note8 Operating System  Android Oreo   My Question or Issue  So I tried making a song radio for one of...

351 Views

0 replies

2 likes

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Superuser Contribution Download Location changing

I select my external sdcard for download storage. Occasionally, the sdcard is not recognized on a phone reboot. When this happens, Spotify automatically starts downloading music to my internal storage. 1. I wish Spotify would not change to the defaul...

Regular

I select my external sdcard for download storage. Occasionally, the sdcard is not recognized on a phone reboot. When this happens, Spotify automatically starts downloading music to my inter...

sasmedia

Regular

2684 Views

8 replies

4 likes

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Listen for filter + filter search and sort option + notification

PlanPremiumCountry GermanyDeviceHuawei p10Operating SystemAndroid My Question or Issue1. I can not listen to my songs by order of filtering. How can I listen to my songs by order of filtering?2. At the top of the playlist, the filter search and the s...

Newbie

Plan Premium Country  Germany Device Huawei p10 Operating System Android    My Question or Issue 1. I can not listen to my songs by order of filtering. How can I listen to my...

302 Views

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Corrupting SD Cards as a Spotify's manner

PlanPremiumCountryPolandDeviceSamsung Galaxy S5 I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979That's because no solution was given to anyone asking for it. After using Spotify for months ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S5   I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979 That's because no s...

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corruptedfiles
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unstoppable downloads

Hello everybody,I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress.I tried to uncheck all the albums I downloaded but this doesn't help.The app te...

Newbie

Hello everybody, I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress. I tried to uncheck all t...

333 Views

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no radio

I have lost a radio feature on my android app. I have version 8.4.84.874 on my device. I am a premium user, and radio feature does exist on my deskop and iOS devices. I use radio *very much*. What is going on, how can I get my radio back? Thanks

Casual Listener

I have lost a radio feature on my android app. I have version 8.4.84.874 on my device.   I am a premium user, and radio feature does exist on my deskop and iOS devices.   I use radio *v...

mclaughj

Regular

726 Views

5 replies

1 likes

Android
Radio
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Spotify drains smartwatch battery

PlanPremiumDeviceMotorola Moto G 5 and an Asus Zenwatch 3Operating SystemAndroid 8.1 and wear OS 2.2 My Question or IssueWhen I listen to music on Spotify, I notice that the battery of my smartwatch drains quickly. I even have to turn on airplane mod...

Visitor

Plan Premium Device Motorola Moto G 5 and an Asus Zenwatch 3 Operating System Android 8.1 and wear OS 2.2   My Question or Issue When I listen to music on Spotify, I notice that the batt...

774 Views

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Spotify Free Mobile Can't Shuffle

So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which song it plays, and can rewind the song, which is s...

Newbie

So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which...

Mstanley262

Regular

547 Views

1 replies

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Superuser Contribution Mobile Push Notification Gets Stuck on One Song

PlanFreeCountryUnited StatesDeviceSamsung Galaxy Amp Prime 3 My Question or Issue When I am streaming on my phone my notification will occassionally freeze completely and no longer display the correct song. The buttons (skip and toggle play/pause) st...

Newbie

Plan Free Country United States Device Samsung Galaxy Amp Prime 3   My Question or Issue  When I am streaming on my phone my notification will occassionally freeze completely and no...

634 Views

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4 likes

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Downloaded music from my library disappears constantly

Songs that are being added to my playlists directly from my personal library are disappearing constantly, and show up as greyed out (unplayable). This is literally the only reason I have Premium. If this problem doesn't solve itself soon, I'll be swi...

Casual Listener

Songs that are being added to my playlists directly from my personal library are disappearing constantly, and show up as greyed out (unplayable).   This is literally the only reason I have Pre...

lucacerone

Newbie

985 Views

1 replies

1 likes

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