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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111308 Views

26 replies

3 likes

  • 111308 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223898 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223898 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581158 Views

79 replies

3 likes

  • 581158 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478438 Views

577 replies

40 likes

Account
Free
  • 478438 Views
  • 577 replies
  • 40 likes

Upgraded to Android 9 and Spotify 8.4.94.817 and now song titles don't show up in car

Plan: PremiumCountry: USDevice: Samsung Galaxy 9Operating System: Android 9 My Question or Issue: I received an upgrade to my Samsung Galaxy 9 and all metadata (song title, etc) is no longer visible when connected to my car (2012 Audi A6). I then upg...

Newbie

Plan: Premium Country: US Device: Samsung Galaxy 9 Operating System: Android 9  My Question or Issue:   I received an upgrade to my Samsung Galaxy 9 and all metadata (song title,...

884 Views

0 replies

1 likes

  • 884 Views
  • 0 replies
  • 1 likes

Superuser Contribution playlist crossfades with option unset, and skips to wrong time code in songs

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it. I have crossfade turned off, and gapless playback turned on. However, it see...

Music Fan

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it.  I have crossfade tu...

Peter

Spotify Legend

1120 Views

1 replies

0 likes

Crossfade
Crossfade on spotify’s playlists
gapless playback
playback
  • 1120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset "Played" History

PlanPremium CountryUSA DeviceSamsung Galaxy Grand Prime Operating SystemAndroid My Question or IssueSometimes I listen to podcasts until I fall asleep and would like to reset some files listed as "Played" even though I may not have technically been l...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy Grand Prime   Operating System Android   My Question or Issue Sometimes I listen to podcasts until I fall asleep an...

Peter

Spotify Legend

6172 Views

1 replies

2 likes

  • 6172 Views
  • 1 replies
  • 2 likes

android wear - pairing with app issues

PlanPremiumCountryIsrael DeviceSamsung galaxy s8(anroid 8 and android wear OS 2.2)Operating SystemAndroid 8 android wear os 2.2 My Question or Issue I have been trying to pair my account with my mobovi ticwatch pro.When i run to the spotify app, it a...

Visitor

Plan Premium Country Israel  Device Samsung galaxy s8(anroid 8  and android wear OS 2.2) Operating System Android 8 android wear os 2.2   My Question or Issue  I have be...

user-removed

Not applicable

2499 Views

3 replies

2 likes

Wear OS
  • 2499 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Sort by Artist on Mobile (Android)

PlanPremium DeviceOnePlus 3TOperating SystemAndroid My Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library...

Regular

Plan Premium   Device OnePlus 3T Operating System Android   My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, ...

Peter

Spotify Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play album

PlanFreeCountry DeviceMoto G6Operating SystemAndroid My Question or Issue Why is it that whenever I select an album on mobile, it will play 2-3 songs from that album before playing "Suggested Songs?" Usually, it stops playing the artist altogether an...

Newbie

Plan Free Country   Device Moto G6 Operating System Android   My Question or Issue   Why is it that whenever I select an album on mobile, it will play 2-3 songs fr...

Katerina

Spotify Legend

841 Views

2 replies

0 likes

  • 841 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music is not playing until I skip one song

Hey community, songs I start by tapping on the play symbol next to the song I heard last time on the bottom of my screen do not play after opening the app. I need to skip one song in order to get the music playing. Thanks in advance Motorola One / An...

Composer

Hey community,   songs I start by tapping on the play symbol next to the song I heard last time on the bottom of my screen do not play after opening the app. I need to skip one song in order t...

Katerina

Spotify Legend

1718 Views

5 replies

0 likes

  • 1718 Views
  • 5 replies
  • 0 likes

Play/pause button on car stereo doesn't work if phone screen has been off for too long

I want to be able to play/pause without needing to touch my phone. Sometimes I need to turn on the screen and open Spotify so the music will play over bluetooth to my car stereo. I want to just be able to hit play/pause on the receiver without touchi...

Music Fan

I want to be able to play/pause without needing to touch my phone. Sometimes I need to turn on the screen and open Spotify so the music will play over bluetooth to my car stereo. I want to just be ab...

854 Views

0 replies

1 likes

  • 854 Views
  • 0 replies
  • 1 likes

Solved!! Notification color

PlanPremiumCountry RomaniaDeviceHuawei P10 liteOperating SystemAndroid Oreo My Question or Issue Ok so I realized that my notification buttons(pause, next song, last song) don't change color based on the thumbnail of the song I am currently playing. ...

Newbie

  Plan Premium Country  Romania Device Huawei P10 lite Operating System Android Oreo   My Question or Issue  Ok so I realized that my notification buttons(pause, next s...

Mantisentil

Community Legend

3402 Views

1 replies

0 likes

  • 3402 Views
  • 1 replies
  • 0 likes

Removal of the Library, Saved songs not working

PlanPremiumCountryEngland DeviceMotorola Moto G5Operating SystemAndroid Oreo My Question or Issue Since the update, I've been finding more and more issues with the mobile app. For one, I thought the library had simply been turned into the 'Favorite S...

Newbie

Plan Premium Country England  Device Motorola Moto G5 Operating System Android Oreo   My Question or Issue  Since the update, I've been finding more and more issues with the ...

Mantisentil

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashed when i try to press song options (3 dots or long press on song)

PlanPremiumCountry PolandDeviceXiaomi Redmi Note 5 Pro (whyred)Operating SystemAndroid 9.0 P My Question or Issue Spotify crashed when i try to press song options (3 dots or long press on song) for example i can't use song radio or add to playlist so...

Regular

Plan Premium Country  Poland Device Xiaomi Redmi Note 5 Pro (whyred) Operating System Android 9.0 P   My Question or Issue  Spotify crashed when i try to press song options (...

WASP-21b

Regular

2451 Views

3 replies

0 likes

  • 2451 Views
  • 3 replies
  • 0 likes

What about new design for not new users?

PlanPremiumCountry GBDeviceGoogle PixelOperating SystemAndroid Pie My Question or Issue When I registered a new account design changed to a brand new beautiful view, but when I changed to my old Premium account it disappear

Newbie

Plan Premium Country  GB Device Google Pixel Operating System Android Pie   My Question or Issue  When I registered a new account design changed to a brand new beautiful view...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Low Quality Artist Images/Album Artwork

PlanPremiumCountry PhilippinesDeviceXiaomi Redmi Note 5Operating SystemAndroid Pie My Question or IssueSee screenshots. The issue persists on the stable, beta, and alpha versions.

Regular

Plan Premium Country  Philippines Device Xiaomi Redmi Note 5 Operating System Android Pie   My Question or Issue See screenshots. The issue persists on the stable, beta, and alpha...

889 Views

0 replies

2 likes

  • 889 Views
  • 0 replies
  • 2 likes

Album won't load

PlanPremiumCountryUK DeviceSony Z5PremiumOperating SystemAndroid My Question or Issue Hi everyone, The spotify app doesn't seem to want to load Albums. It's just and endless loop of the loading wheel. I've tried deleting cache/clean install etc.

Casual Listener

    Plan Premium Country UK  Device Sony Z5Premium Operating System Android   My Question or Issue   Hi everyone,   The spotify app doesn't seem to want t...

Lukasing

Casual Listener

1163 Views

5 replies

1 likes

  • 1163 Views
  • 5 replies
  • 1 likes

One Artist Page Won't Load

Hello Spotify Community, I've recently had an issue loading my Green Day artist page (under downloaded artists.) I haven't had this problem with any other artist. I have 237 songs downloaded from Green Day (I like them a lot). Attached is what I see ...

Casual Listener

Hello Spotify Community,   I've recently had an issue loading my Green Day artist page (under downloaded artists.)   I haven't had this problem with any other artist. I have 237 songs d...

346 Views

0 replies

1 likes

  • 346 Views
  • 0 replies
  • 1 likes

Songs in playlist NOT playing.

PlanFreeCountry ArgentinaDeviceSamsung Galaxy J7 2016Operating SystemAndroidMy Question or Issue Title, I added two new songs on my playlist and it seems like Spotify doesn't want me to listen to them, I can clearly see them in the playlist but they ...

Newbie

Plan Free Country  Argentina Device Samsung Galaxy J7 2016 Operating System Android My Question or Issue  Title, I added two new songs on my playlist and it seems like Spotify does...

Loxer

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Micro SD encriptada

PlanPremiumCountryMexico DeviceS9Operating SystemAndroid 8.0.0 Tengo una MicroSD , y esta encriptada. en Spotify tengo musica descargada en la SD. pero siempre que tengo que reiniciar, la ubicacion de almaceamiento me la cambia al INTERNO, y vuelve a...

Casual Listener

Plan Premium Country Mexico  Device S9 Operating System Android 8.0.0   Tengo una MicroSD , y esta encriptada.  en Spotify tengo musica descargada en la SD. pero siempre que t...

javiercabrera83

Casual Listener

888 Views

4 replies

0 likes

  • 888 Views
  • 4 replies
  • 0 likes

How do I turn off shuffle play on the free app?

PlanFreeCountry USA DeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue How do I turn off shuffle play in the app and browser. It does not give me crossed arrows to do so. Also why can't I replay a song the I just heard anymore on...

Casual Listener

  Plan Free Country USA   Device Samsung Galaxy Note 8 Operating SystemAndroid    My Question or Issue  How do I turn off shuffle play in the app and browser. It do...

SageWolff

Casual Listener

7426 Views

2 replies

2 likes

  • 7426 Views
  • 2 replies
  • 2 likes

Tablet landscape and phone mode

PlanFreeCountryFinland DeviceHuawei mediapad T3 8" wifi/LTEOperating SystemAndroid 7.0 My Question or Issue Hey, I just bought this tablet to my car, that i can use spotify better, however.. First problem is/was that app doesn't work landscape. That ...

Newbie

Plan Free Country Finland   Device Huawei mediapad T3 8" wifi/LTE Operating System Android 7.0   My Question or Issue  Hey,   I just bought this tablet to my car, tha...

594 Views

0 replies

3 likes

  • 594 Views
  • 0 replies
  • 3 likes

Autoplay not working

PlanFree/PremiumCountry USA DevicePixel 2Operating SystemAndroid pie My Question or Issue When is autoplay suppose to kick in? I have it enabled it settings but it never seems to work.

Casual Listener

Plan Free/Premium Country  USA   Device Pixel 2 Operating System Android pie   My Question or Issue  When is autoplay suppose to kick in?  I have it enabled it set...

Kreichle

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes