Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396422 Views

547 replies

35 likes

Account
Free
  • 396422 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8466 Views

0 replies

7 likes

  • 8466 Views
  • 0 replies
  • 7 likes

Offline search issue

PlanPremiumCountryColombia DeviceRedmi Note 5Operating SystemAndroid Pie My Question or Issue When I leave a space in search box (when I'm in offline mode), I can't find anything because the app replace the space " " with a "%20". Any idea?

Newbie

Plan Premium Country Colombia  Device Redmi Note 5 Operating System Android Pie   My Question or Issue  When I leave a space in search box (when I'm in offline mode), I can't...

badderup99

Newbie

506 Views

1 replies

1 likes

  • 506 Views
  • 1 replies
  • 1 likes

App keeps undownloading music

Hiya! I did a search and couldn't find what I was looking for. I apologise if it has already been asked. The app keeps undownloading my music, especially after every update. Since Spotify seems to be rolling out updates every week now, it's beginning...

Casual Listener

Hiya!  I did a search and couldn't find what I was looking for. I apologise if it has already been asked.  The app keeps undownloading my music, especially after every update. Since Spoti...

Mantisentil

Community Legend

380 Views

1 replies

1 likes

  • 380 Views
  • 1 replies
  • 1 likes

Solved!! I lose my downloaded songs after restart my phone

I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone.Any idea? thanks. PlanPremiumCountryArgentinaDevice(Xiaomi MiA1)Operating System(Android Pie) My Question or Issue

Newbie

I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone. Any idea? thanks.    Plan Premium Country Argentina Device (Xiaomi MiA1) Operating System (Android ...

Mantisentil

Community Legend

1039 Views

1 replies

1 likes

  • 1039 Views
  • 1 replies
  • 1 likes

Tasker cannot start a Playlist anymore, Send intent does not wrok anymore ...

PlanPremiumCountryGermanyDevice(Samsung A5 (2017), OnePlus3tOperating SystemAndroid Oreo My Question or Issue When attempting to open/start a Playlist in Spotify via Tasker AutoSpotify plugin, it opens Spotify, but no further reaction.Tasks I’m using...

Regular

Plan Premium Country Germany Device (Samsung A5 (2017), OnePlus3t Operating System Android Oreo   My Question or Issue   When attempting to open/start a Playlist in Spotif...

trohn_javolta

Casual Listener

14145 Views

18 replies

18 likes

  • 14145 Views
  • 18 replies
  • 18 likes

Solved!! Play via bluetooth JBL speaker from Android device problem

PlanPremiumCountryRomania Device(Samsung S8)Operating System(Version: 8.0.0) My Question or Issue Hello, I have a problem regarding playing music via bluetooth from my android device to a JBL GO2 speaker.The connection is ok, the music is playing if ...

Casual Listener

Plan Premium Country Romania  Device (Samsung S8) Operating System (Version: 8.0.0)   My Question or Issue  Hello, I have a problem regarding playing music via bluetooth from...

Sergiulica

Casual Listener

3042 Views

1 replies

0 likes

Android
Bluetooth problems
output
Speakers
  • 3042 Views
  • 1 replies
  • 0 likes

Downloaded music... how to play them all?

I use a lot of my android spotify on offline mode.I can shuffle in one playlist, in my songs.I would love that we could shuffle in all the effective donloaded songs and not some of them. A full dowload shuffle mode.... Do someone know how it can be d...

Newbie

  I use a lot of  my android spotify on offline mode. I can shuffle in one playlist, in my songs. I would love that we could shuffle in all the effective donloaded songs and not some of ...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Create radio station button is gone??

Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened. PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P version 9

Casual Listener

  Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened.     Plan Premium Country USA   Device Pixel 2 Operating System ...

Woolfhound

Newbie

1662 Views

5 replies

0 likes

  • 1662 Views
  • 5 replies
  • 0 likes

Spotify Android hangs after a while listening music

PlanPremiumCountryUruguay DeviceXiaomi Redmi Note 4 Global edition Operating System7.0 NRD 90M (Versión MIUI Global 10.1.1.0) My Question or Issue After a while listening music on my phone (30 mins or so) Spotify starts to behave oddly. The album pic...

Casual Listener

Plan Premium Country Uruguay  Device Xiaomi Redmi Note 4 Global edition  Operating System 7.0 NRD 90M (Versión MIUI Global 10.1.1.0)   My Question or Issue  After a whil...

walterdp

Casual Listener

847 Views

3 replies

0 likes

Android
hanging
  • 847 Views
  • 3 replies
  • 0 likes

Pause/Play, Skip Function not working

PlanPremiumCountry UsaDeviceSamsung Galaxy 9Operating Android Pie My Question or IssueThe play/pause, skip function on my phone and bluetooth devices stopped working when my phone updated to the Pie OS. I now have to wake the phone up and open the ap...

Regular

Plan Premium Country  Usa Device Samsung Galaxy 9 Operating  Android Pie   My Question or Issue The play/pause, skip function on my phone and bluetooth devices stopped workin...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Issue

PlanPremiumCountry RomaniaDeviceXiaomi Mi A2Operating SystemAndroid 9, Pie My Question or IssueOkay, so, i have an issue with my spotify. Sometimes when I'm listening to music it stops and when i look to see what happened it's saying that it is conne...

Newbie

  Plan Premium Country  Romania Device Xiaomi Mi A2 Operating System Android 9, Pie   My Question or Issue Okay, so, i have an issue with my spotify. Sometimes when I'm list...

13968 Views

0 replies

0 likes

  • 13968 Views
  • 0 replies
  • 0 likes

Shuffle After Searched for Songs

Plan: PremiumCountry: UK DeviceGalaxy S7Operating System :Android Oreo, My Question or Issue My issue is regarding the shuffle function not working. If im in my playlist and i proceed to "find/search" for all my linkin park songs within the playlist ...

Newbie

Plan: Premium Country: UK   Device Galaxy S7 Operating System :Android Oreo,    My Question or Issue  My issue is regarding the shuffle function not working. If ...

Amadán

Casual Listener

2561 Views

1 replies

0 likes

  • 2561 Views
  • 1 replies
  • 0 likes

Solved!! Cant disable waze banner pop up

PlanPremiumCountry Dominican Republic DevicePixel 1Operating SystemAndroid Pie 9 My Question or Issue I don't have waze installed, i went to settings /social and turned off thr waze option. I still gddt fhe annoying waze banner every time i open or m...

Casual Listener

Plan Premium Country  Dominican Republic  Device Pixel 1 Operating System Android Pie 9   My Question or Issue  I don't have waze installed, i went to settings /social a...

Machiel_M

Roadie

11662 Views

3 replies

6 likes

  • 11662 Views
  • 3 replies
  • 6 likes

Import function doesn't show my sd card folder

PlanPremiumDeviceSamsung Galaxy J2Operating SystemAndroid My Question or IssueHi, I just got a new phone and was setting up my music, but when I go to the import function, my sd card folders don't show up. The app saves data in the card normally, I a...

Casual Listener

Plan Premium Device Samsung Galaxy J2 Operating System Android   My Question or Issue Hi, I just got a new phone and was setting up my music, but when I go to the import function, my sd ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Solved!! Music interruption

PlanPremiumCountry ItalyDeviceNokia 6.1Operating SystemAndroid 9 My Question or IssueAfter (less or more) 10 minutes of playing, music stops. I have to re-play the track from the beginning.

Casual Listener

Plan Premium Country  Italy Device Nokia 6.1 Operating System Android 9   My Question or Issue After (less or more) 10 minutes of playing, music stops. I have to re-play the track...

Noah

Spotify Star

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
  • 0 likes

Solved!! Profile Trouble

How come people's accounts load when I look them up? They just say it's loading but they never do.

Casual Listener

How come people's accounts load when I look them up? They just say it's loading but they never do.   

Brunelicia

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

how can you lunch a playlist in specific time everyday automatically

i want this for my clinic , i want it to work without from anybody else i just want it to play a playlist everyday in my workin hour i will shut it dowen manually before leavng any ideas ?? thank you

Newbie

i want this for my clinic , i want it to work without from anybody else  i just want it to play a playlist everyday in my workin hour  i will shut it dowen manually before leavng  &...

Brunelicia

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Cannot see all albums/artist on My Library

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

1068 Views

0 replies

8 likes

  • 1068 Views
  • 0 replies
  • 8 likes

"Your Library" redesign, where are my artists / albums??

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

351 Views

0 replies

1 likes

  • 351 Views
  • 0 replies
  • 1 likes

Size of songs?

I have a question to ask more like a comparison. Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size? If you were to compare a same song or something.

Casual Listener

I have a question to ask more like a comparison.   Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size?   If you were to...

Brunelicia

Community Legend

6467 Views

3 replies

0 likes

  • 6467 Views
  • 3 replies
  • 0 likes

Android app keeps crashing

PlanPremium student with HuluCountry USADeviceSamsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or IssueThe app keeps crashing. Itll play one song and just become unusable. Sometimes the app won't even load. Other times it just freezes where ...

Newbie

Plan Premium student with Hulu Country  USA Device Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue The app keeps crashing. Itll play one song and just beco...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes