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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210942 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210942 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561450 Views

78 replies

3 likes

  • 561450 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463240 Views

575 replies

39 likes

Account
Free
  • 463240 Views
  • 575 replies
  • 39 likes

(privay problem) Sharing a song now shares the context playlist

Sharing a song now shares the context playlist, no matter if the playlist is private or collaborative. This is an issue because I'm sharing private colaborative playlist with some of my contacts, and they have access to modify my playlists.

Casual Listener

Sharing a song now shares the context playlist, no matter if the playlist is private or collaborative. This is an issue because I'm sharing private colaborative playlist with some of my contacts, and...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Superuser Contribution Particular albums keeps being added to my Play Queue when starting new music session

PlanPremiumCountry NetherlandsDeviceNote 9, surface book 2, desktop, SonosOperating SystemAndroid Pie, Windows 10 My Question or Issue A particular album keeps being added to my 'Play Queue' it's the same album all the time and it seems to be happeni...

Regular

Plan Premium Country  Netherlands Device Note 9, surface book 2, desktop, Sonos Operating System Android Pie, Windows 10   My Question or Issue   A particular album kee...

Jemi

Spotify Legend

638 Views

3 replies

1 likes

bug
  • 638 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't share what im listening in instagram stories

PlanPremiumCountry ArgentinaDeviceXiaomi redmi note 4 Operating SystemAndroid 7 (nougat) My Question or Issue I can not share a song in the instagram stories because the option does not appear. I already tried installing and uninstalling instagram an...

Casual Listener

Plan Premium Country  Argentina Device Xiaomi redmi note 4  Operating System Android 7 (nougat)    My Question or Issue   I can not share a song in the in...

Katerina

Spotify Legend

2716 Views

3 replies

0 likes

  • 2716 Views
  • 3 replies
  • 0 likes

App autopauses whenever S9 is unlocked

I am a Premium user in the US and have been having this recurring issue with my Samsung S9 for about a month now. Every time I start my Spotify app, it'll work fine, but when I unlock my phone it automatically pauses the playback. This happens every ...

Regular

  I am a Premium user in the US and have been having this recurring issue with my Samsung S9 for about a month now. Every time I start my Spotify app, it'll work fine, but when I unlock my phon...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Can't store music on SD card

PlanPremiumCountry USADeviceS9+Operating SystemAndroid Pie (issue existed before Pie update though) My Question or Issue I have a 64gb S9+. I also have a 128gb SD card installed to the device. When I used Spotify in the years past, there was an optio...

Regular

  Plan Premium Country  USA Device S9+ Operating System Android Pie (issue existed before Pie update though)   My Question or Issue   I have a 64gb S9+. I also have a ...

388 Views

0 replies

0 likes

Android
sd card
  • 388 Views
  • 0 replies
  • 0 likes

Spotify stops playing every minute in mobile network mode

PlanPremiumCountry GermanyDeviceHuawei P8 LiteOperating SystemAndroid 6.0 My Question or IssueMy Spotify App is stopping the music play constantly during mobile network mode (no problems whatsoever when I'm using wifi).It stops playing approx. once e...

Casual Listener

Plan Premium Country  Germany Device Huawei P8 Lite Operating System Android 6.0   My Question or Issue My Spotify App is stopping the music play constantly during mobile network ...

Noah

Community Legend

1503 Views

3 replies

0 likes

mobile network
stops playing music
  • 1503 Views
  • 3 replies
  • 0 likes

SPOTIFY CONECT DOESN'T WORK !!!!!!!! On gear FIT 2 PRO

PlanPremiumCountry LATVIADeviceSamsung A6Operating SystemAndroidMy Question or Issue Hello , I have same issue with Samsung Gear fit 2 PRO , i want play music from my phone and stop or switch tracks on my fit 2 pro , this is realy bag , because spoti...

Newbie

Plan Premium Country  LATVIA Device Samsung A6 Operating System Android My Question or Issue   Hello ,    I have same issue with Samsung Gear fit 2 PRO , i want play m...

480 Views

0 replies

1 likes

Spotify Conect
  • 480 Views
  • 0 replies
  • 1 likes

All songs from Maroon5 removed from my playlist

PlanPremiumCountry CanadaDevicePixle Operating SystemAndroid My Question or IssueAll songs from Maroon5 have been removed from a single playlist. All the songs are current and have been put back on by me. Shuffle is absolutely pointless. It literally...

Newbie

Plan Premium Country  Canada Device Pixle  Operating System Android   My Question or Issue All songs from Maroon5 have been removed from a single playlist. All the songs are ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Superuser Contribution Equalizer missing

PlanPremiumCountry AustraliaDeviceHuawei mate 20 proOperating System Android 9 My Question or Issue There is no EQ option in the menu anywhere.

Newbie

Plan Premium Country  Australia Device Huawei mate 20 pro Operating System  Android 9   My Question or Issue  There is no EQ option in the menu anywhere.

Katerina

Spotify Legend

12558 Views

2 replies

1 likes

  • 12558 Views
  • 2 replies
  • 1 likes

Discover weekly

PlanPremiumCountry NorewayDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Is thre any way to change the discover weekly picture? I had a picture of my ex as profilen picture on my facebook but has changed that over a year ago...

Newbie

  Plan Premium Country  Noreway Device Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue  Is thre any way to change the discover weekly p...

422 Views

0 replies

0 likes

Discover Weekly
picture
profile picture
  • 422 Views
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  • 0 likes

Solved!!Superuser Contribution Cannot save/like songs using Google Assistant.

Plan PremiumCountry USDevice Samsung Galaxy S8Operating System Android 8.0.0 According to the link below, I should be able to say "I like/dislike this song" or "Thumbs up/down", which would also add (save) the song to my library in some cases (e.g., ...

Regular

Plan Premium Country US Device Samsung Galaxy S8 Operating System Android 8.0.0   According to the link below, I should be able to say "I like/dislike thi...

Katerina

Spotify Legend

4159 Views

1 replies

1 likes

  • 4159 Views
  • 1 replies
  • 1 likes

Search bar

PlanPremiumCountry PolandDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue I wanted to search for an artist and that is what Spotify thinks I typed instead of what I really typed. And it won't go away.

Casual Listener

Plan Premium Country  Poland Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue  I wanted to search for an artist and that is what Spotify...

Noah

Community Legend

810 Views

3 replies

0 likes

  • 810 Views
  • 3 replies
  • 0 likes

Spotify stops playing after phonecall

PlanPremiumCountry IsraelDeviceSamsong J7Operating SystemAndroid 8.1.0 My Question or IssueHi, Whenever I make (or answer an incoming) phonecall, Spotify doesn't restart playing. I then either restart it manually, or forget and then notice it's too q...

Newbie

  Plan Premium Country  Israel Device Samsong J7 Operating System Android 8.1.0  My Question or Issue Hi,   Whenever I make (or answer an incoming) phonecall, Spotify ...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Superuser Contribution New phone no songs playing/no playlists loading NOTHING WORKING!

PlanPremiumCountryVenezuela DeviceSamsung Galaxy J2 ProOperating SystemAndroid 7.1.1 My Question or Issue Hey lovely spotify community. Have a bit of an issue with a new phone I got. I load up spotify but can't load any of my playlists, just have the...

Casual Listener

Plan Premium Country Venezuela  Device Samsung Galaxy J2 Pro Operating System Android 7.1.1   My Question or Issue   Hey lovely spotify community. Have a bit of an issue wit...

Katerina

Spotify Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Sort By Artist on Android

PlanPremiumDeviceOnePlus 3TOperating SystemAndroidMy Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library b...

Regular

Plan Premium Device OnePlus 3T Operating System Android My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have...

Lollausen

Regular

973 Views

3 replies

0 likes

Android
artist
  • 973 Views
  • 3 replies
  • 0 likes

Superuser Contribution Low sound with bluetooth

Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job about the sound. How can i fix this problem? I have alread...

Newbie

  Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job...

Katerina

Spotify Legend

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

Crash when scrolling to the bottom of my artists.

PlanPremiumOperating SystemAndroid Hi, I've been having an issue recently where if I scroll to the bottom of my artists, Spotify crashes immediately. In general loading sesms to be slowing down and a lot of other issues have been coming up. I've trie...

Newbie

Plan Premium Operating System Android   Hi, I've been having an issue recently where if I scroll to the bottom of my artists, Spotify crashes immediately. In general loading sesms to be slo...

312 Views

0 replies

2 likes

  • 312 Views
  • 0 replies
  • 2 likes

Why is it impossible to play music stored locally on an android on spotify?

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's lack of common sense, if you didn't have a monopol...

Casual Listener

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's...

Brunelicia

Community Legend

1110 Views

3 replies

1 likes

  • 1110 Views
  • 3 replies
  • 1 likes

Superuser Contribution There are many musics in my songs segment which i have never liked.

As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but then everything has cnahged. I have many musics that i have never ...

Casual Listener

   As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but t...

Katerina

Spotify Legend

1072 Views

7 replies

0 likes

  • 1072 Views
  • 7 replies
  • 0 likes

Bluetooth keeps stopping after installing Spotify

PlanFreeCountryBelgiumDeviceNokia 7.1Operating SystemAnroid 9 (Pie) My Question or IssueMy bluetooth connection is extremely unstable after installing Spotify.I have a bluetooth connection in my car. I can make phone calls, receive and send text mess...

Newbie

Plan Free Country Belgium Device Nokia 7.1 Operating System Anroid 9 (Pie)   My Question or Issue My bluetooth connection is extremely unstable after installing Spotify. I have a blue...

496 Views

0 replies

1 likes

  • 496 Views
  • 0 replies
  • 1 likes