Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375429 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry USDeviceGoogle Pixel 2Operating SystemAndroid Oreo My Question or Issue Every time I open the app, I get the Waze prompt. I have the setting turned off, but the pop up persists. I have checked for updates in the Play Store but I am...
Plan Premium Country US Device Google Pixel 2 Operating System Android Oreo My Question or Issue Every time I open the app, I get the Waze prompt. I have the setting...
Spotify Star
507 Views
2 replies
0 likes
PlanPremiumCountry CanadaDeviceAll devicesOperating SystemAll OS My Question or IssueI have a playlist that, for seemingly no reason, had ~15 or so songs deleted from it. They were not removed from Spotify (i.e. the 'show unplayable tracks' toggle do...
Plan Premium Country Canada Device All devices Operating System All OS My Question or Issue I have a playlist that, for seemingly no reason, had ~15 or so songs deleted...
267 Views
0 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung 8A My Question or Issue I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or quiet oianos but that means tons of instrumentals are being added to my recommended ...
Plan Premium Country Canada Device Samsung 8A My Question or Issue I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or qu...
Spotify Star
753 Views
1 replies
0 likes
PlanFree/PremiumCountry ArgentinaDeviceMoto z playOperating SystemAndroid oreoMy Question or IssueWell, the problem is that I have this paylist. Ok? And I sync the app to my Chromecast. I choose a song from the playlist, everything is find, until ins...
Plan Free/Premium Country Argentina Device Moto z play Operating System Android oreo My Question or Issue Well, the problem is that I have this paylist. Ok? And I sync the app to my Ch...
339 Views
0 replies
0 likes
PlanPremiumCountry DeviceHuawei Mate 20 pro)Operating System(Android Pie) My Question or Issue the search bar at the top of the app window has been replaced by having to go into the 3 dots and using the find option, i'm not sure who thought this was ...
Plan Premium Country Device Huawei Mate 20 pro) Operating System (Android Pie) My Question or Issue the search bar at the top of the app window has been replaced b...
Spotify Star
634 Views
1 replies
0 likes
How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it. PlanPremiumCountry SpainDevice BQ X2 PRO Operating System Android 8.1My Question or Issue How remove song...
How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it. Plan Premium Country Spain Device&nbs...
Spotify Star
334 Views
1 replies
0 likes
PlanStudent PremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue The new update forces users to see the Artist's entire discography instead of conveniently playing the songs I already saved. If I click on the Arti...
Plan Student Premium Country USA Device Samsung Galaxy Note 8 Operating System Android My Question or Issue The new update forces users to see the Artist's entire discogr...
226 Views
0 replies
0 likes
Premium (free trial)USA Andriod S6 Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small selection of the songs, over and over. I upgraded to a 60 day free trial o...
Premium (free trial) USA Andriod S6 Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small...
Casual Listener
306 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDeviceSamsung Galaxy s6Operating SystemAndroid 7.0 My Question or Issue I have seen people have the option to block an artist but when i looked at where the button is supposed to be it was not there while i do have the n...
Plan Premium Country Netherlands Device Samsung Galaxy s6 Operating System Android 7.0 My Question or Issue I have seen people have the option to block an artist but when...
Casual Listener
4006 Views
2 replies
4 likes
The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your library. To find all the music from an artist in my...
The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your ...
Newbie
1269 Views
2 replies
17 likes
Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump ba...
Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as...
Casual Listener
1188 Views
1 replies
0 likes
PlanPremiumCountryColombia DeviceRedmi Note 5Operating SystemAndroid Pie My Question or Issue When I leave a space in search box (when I'm in offline mode), I can't find anything because the app replace the space " " with a "%20". Any idea?
Plan Premium Country Colombia Device Redmi Note 5 Operating System Android Pie My Question or Issue When I leave a space in search box (when I'm in offline mode), I can't...
Newbie
481 Views
1 replies
1 likes
Hiya! I did a search and couldn't find what I was looking for. I apologise if it has already been asked. The app keeps undownloading my music, especially after every update. Since Spotify seems to be rolling out updates every week now, it's beginning...
Hiya! I did a search and couldn't find what I was looking for. I apologise if it has already been asked. The app keeps undownloading my music, especially after every update. Since Spoti...
Community Legend
358 Views
1 replies
1 likes
I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone.Any idea? thanks. PlanPremiumCountryArgentinaDevice(Xiaomi MiA1)Operating System(Android Pie) My Question or Issue
I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone. Any idea? thanks. Plan Premium Country Argentina Device (Xiaomi MiA1) Operating System (Android ...
Community Legend
1028 Views
1 replies
1 likes
PlanPremiumCountryGermanyDevice(Samsung A5 (2017), OnePlus3tOperating SystemAndroid Oreo My Question or Issue When attempting to open/start a Playlist in Spotify via Tasker AutoSpotify plugin, it opens Spotify, but no further reaction.Tasks I’m using...
Plan Premium Country Germany Device (Samsung A5 (2017), OnePlus3t Operating System Android Oreo My Question or Issue When attempting to open/start a Playlist in Spotif...
Casual Listener
13792 Views
18 replies
18 likes
PlanPremiumCountryRomania Device(Samsung S8)Operating System(Version: 8.0.0) My Question or Issue Hello, I have a problem regarding playing music via bluetooth from my android device to a JBL GO2 speaker.The connection is ok, the music is playing if ...
Plan Premium Country Romania Device (Samsung S8) Operating System (Version: 8.0.0) My Question or Issue Hello, I have a problem regarding playing music via bluetooth from...
Casual Listener
2996 Views
1 replies
0 likes
I use a lot of my android spotify on offline mode.I can shuffle in one playlist, in my songs.I would love that we could shuffle in all the effective donloaded songs and not some of them. A full dowload shuffle mode.... Do someone know how it can be d...
I use a lot of my android spotify on offline mode. I can shuffle in one playlist, in my songs. I would love that we could shuffle in all the effective donloaded songs and not some of ...
285 Views
0 replies
0 likes
Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened. PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P version 9
Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened. Plan Premium Country USA Device Pixel 2 Operating System ...
Newbie
1601 Views
5 replies
0 likes
PlanPremiumCountryUruguay DeviceXiaomi Redmi Note 4 Global edition Operating System7.0 NRD 90M (Versión MIUI Global 10.1.1.0) My Question or Issue After a while listening music on my phone (30 mins or so) Spotify starts to behave oddly. The album pic...
Plan Premium Country Uruguay Device Xiaomi Redmi Note 4 Global edition Operating System 7.0 NRD 90M (Versión MIUI Global 10.1.1.0) My Question or Issue After a whil...
Casual Listener
811 Views
3 replies
0 likes
PlanPremiumCountry UsaDeviceSamsung Galaxy 9Operating Android Pie My Question or IssueThe play/pause, skip function on my phone and bluetooth devices stopped working when my phone updated to the Pie OS. I now have to wake the phone up and open the ap...
Plan Premium Country Usa Device Samsung Galaxy 9 Operating Android Pie My Question or Issue The play/pause, skip function on my phone and bluetooth devices stopped workin...
401 Views
0 replies
0 likes
