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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118033 Views

27 replies

4 likes

  • 118033 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237575 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237575 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598334 Views

79 replies

3 likes

  • 598334 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490913 Views

581 replies

42 likes

Account
Free
  • 490913 Views
  • 581 replies
  • 42 likes

Superuser Contribution Problem with 4G

PlanPremiumCountry ItalyDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or Issue When i'm with 4G, musics don't load.I must disconnect and reconnect the smartphone everytime i change a song

Newbie

  Plan Premium Country  Italy Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue   When i'm with 4G, musics don't load. I must disconnect and...

Katerina

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Endless loading spinner when trying to see my downloaded songs

DeviceSamsung Galaxy S5Operating SystemAndroid v5.0Screenshot My Question or IssueI don't get this: I'm trying to see my downloaded songs. They should be available offline, right? Then WHY am I EVER shown a loading spinner? I'm trying to see content ...

Music Fan

Device Samsung Galaxy S5 Operating System Android v5.0 Screenshot       My Question or Issue I don't get this: I'm trying to see my downloaded songs. They should be availa...

lkllnd93

Music Fan

2446 Views

7 replies

0 likes

  • 2446 Views
  • 7 replies
  • 0 likes

Superuser Contribution Does spotify app in India support mirrorlink?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or IssueDoes the Spotify app support mirror link in India?

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.) Operating System (iOS 10, Android Oreo,etc.)   My Question or Issue Does the Spotify app su...

Katerina

Spotify Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share to Instagram's stories.

PlanPremiumCountry BrazilDeviceMotorola Moto G5Operating SystemAndroid Oreo My Question or Issue The option to share to Instagram story does not appear to me, only to share by Instagram direct. All the apps are update. Android version 8.1.0Spotify ve...

Casual Listener

Plan Premium Country  Brazil Device Motorola Moto G5 Operating System Android Oreo   My Question or Issue  The option to share to Instagram story does not appear to me, ...

Peter

Spotify Legend

645 Views

3 replies

1 likes

  • 645 Views
  • 3 replies
  • 1 likes

Bug when displaying the User Name of a playlist creator

PlanPremiumCountry GermanyDeviceSamsung Galaxy 4Operating SystemAndroid Lollipop My Question or Issue When playing a playlist I have created, my unique Profile Name (combination of numbers and letters) is shown instead of the User Name I defined.

Casual Listener

Plan Premium Country  Germany Device Samsung Galaxy 4 Operating System Android Lollipop   My Question or Issue   When playing a playlist I have created, my unique Profile Na...

Schlossgeist

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify no muestra canciones guardadas en Todos los Artistas

Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas. Es decir si entro en la pestaña de Artistas y selecciono uno para ver las...

Casual Listener

Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas.   Es decir si e...

Peter

Spotify Legend

7097 Views

3 replies

1 likes

  • 7097 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local files on my Android

PlanPremiumCountry SpainDevice Samsung Galaxy S9Operating SystemAndroid My Question or IssueI have uploaded some files from my main computer; I can open them on Spotify when I'm on that computer, but not when I'm on my mobile phone (Samsung Galaxy S9...

Newbie

Plan Premium Country  Spain Device  Samsung Galaxy S9 Operating System Android   My Question or Issue I have uploaded some files from my main computer; I can open them on...

Katerina

Spotify Legend

1474 Views

1 replies

1 likes

  • 1474 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files stops playing

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI've got some local music files from my PC that I've synced to a playlist on my Spotify account and then downloaded onto my S8 using my Wifi. Unfortunately, wh...

Newbie

  Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android   My Question or Issue I've got some local music files from my PC that I've synced to a playl...

Katerina

Spotify Legend

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Solved!! Options not available

I have premium but all options are disabled.Device : Huawei p20 lite

Casual Listener

I have premium but all options are disabled. Device : Huawei p20 lite

Noah

Community Legend

1524 Views

3 replies

0 likes

Premium options disabled
  • 1524 Views
  • 3 replies
  • 0 likes

Option to hide/block a playlist track is available in Spotify Free, but not in Premium

PlanPremiumCountry UKDeviceOnePlus 6Operating SystemAndroid version 9 (Pie) My Question or IssueThe free version of Spotify provides two additional icons when showing the track being played, a heart and a minus sign. Clicking on the the minus sign al...

Newbie

Plan Premium Country  UK Device OnePlus 6 Operating System Android version 9 (Pie)   My Question or Issue The free version of Spotify provides two additional icons when showing th...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Spotify stops playing after 10 seconds but only on first song

Premium User Country- USA DeviceSamsung Galaxy S7Operating SystemAndroid Oreo 8.0 My Question or IssueSpotify stops playing after 10 seconds but only on first song after initial android connect. The music is still in play. I have to manually hit stop...

Casual Listener

Premium User   Country- USA   Device Samsung Galaxy S7 Operating System Android Oreo  8.0   My Question or Issue Spotify stops playing after 10 seconds but only on ...

832 Views

0 replies

0 likes

  • 832 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Album tab does not load

PlanPremiumCountry CanadaDeviceHonor 8X (JSN-L23) Operating SystemAndroid Oreo My Question or IssueI am unable to access the album tab on either this phone or a Moto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no m...

Newbie

Plan Premium Country  Canada Device Honor 8X (JSN-L23)  Operating System Android Oreo   My Question or Issue I am unable to access the album tab on either this phone or a Mot...

12578003

Newbie

7047 Views

19 replies

7 likes

Albums
Android
Loading problems
  • 7047 Views
  • 19 replies
  • 7 likes

Solved!! Does the spotify india support android auto or Apple car play?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or Issue Does the Spotify app support android auto or Apple car play in India?As it is very useful in my car, can i use this featur...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,etc.) Operating System (iOS 10, Android Oreo,etc.)   My Question or Issue  Does the Spotify app support android...

Luan

Spotify Star

1091 Views

1 replies

0 likes

  • 1091 Views
  • 1 replies
  • 0 likes

Superuser Contribution All Albums Section not working/ not loading

PlanPremiumCountry PhilippinesDeviceMi A1Operating SystemAndroid Pie My Question or IssueIts more than a month now since I've last accessed my All Albums page in My Library without any hassle. Whenever I checked on it, it just keeps showing me a gree...

Visitor

Plan Premium Country  Philippines Device Mi A1 Operating System Android Pie   My Question or Issue Its more than a month now since I've last accessed my All Albums page in My Libr...

Jemi

Spotify Legend

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account dont load

PlanFreeCountry PolandDeviceXiaomi mi mix2Operating SystemAndroid My Question or Issue When i log in on my Facebook account nothing (expect buy premium) works. When i change account everythink is ok. I tried reinstall And phone change.

Newbie

Plan Free Country  Poland Device Xiaomi mi mix2 Operating System Android   My Question or Issue  When i log in on my Facebook account nothing (expect buy premium) works. When...

Jemi

Spotify Legend

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes

Spotify "plays" a song but no sound

PlanPremiumCountryGermanyDeviceOnePlus 3Operating SystemAndroid 9 My Question or IssueSpotify plays a Sound for a second or two then just goes silent while the song progresses as normal. This is not limited to downloaded songs or podcasts. Issue happ...

Casual Listener

  Plan Premium Country Germany Device OnePlus 3 Operating System Android 9   My Question or Issue Spotify plays a Sound for a second or two then just goes silent while the song p...

soci0pathic

Casual Listener

826 Views

1 replies

1 likes

  • 826 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Clear Play Quene v.8.4.94.817 android

PlanPremiumCountry SwedenDeviceFor now Huawei P20Operating SystemAndroid My Question or Issue If i search for ex. Daftpunk and hit shuffle there´s many daftpunk song in the play quene.....I begun to shuffle my own playlist. the app only play the firs...

Casual Listener

Plan Premium Country  Sweden Device For now Huawei P20 Operating System Android   My Question or Issue  If i search for ex. Daftpunk and hit shuffle there´s many daftpunk son...

Pixlar

Casual Listener

1096 Views

2 replies

0 likes

  • 1096 Views
  • 2 replies
  • 0 likes

Superuser Contribution (Problem)(Library) Spotify doesn't load my albums

PlanFamily PremiumCountry ArgentinaDeviceSamsung Sm-g610mOperating SystemAndroid Oreo My Question or Issue Hi! A couple of weeks ago, I started with this bug: when trying to access my album's list, the loading circle never finishes and my list doesn'...

Newbie

  Plan Family Premium Country  Argentina Device Samsung Sm-g610m Operating System Android Oreo   My Question or Issue  Hi! A couple of weeks ago, I started with th...

Guido

Spotify Legend

1188 Views

1 replies

0 likes

Albums
bug
problem
  • 1188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music like "I Lived It" by Blake Shelton & many other tracks unavailable in Spotify India

Plan - PremiumCountry - IndiaDevice - Motorola G5 PlusOS - Android Oreo8.1 Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be available in the future? Some details regarding this would be great.

Casual Listener

  Plan - Premium Country - India Device - Motorola G5 Plus OS - Android Oreo8.1    Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be av...

Guido

Spotify Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some playlists have crossfade

PlanPremiumCountry UkDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or Issue Some playlists have crossfade when I have it switched off. Is this just a thing or can I change it?

Casual Listener

  Plan Premium Country  Uk Device OnePlus 5T Operating System Android Oreo   My Question or Issue  Some playlists have crossfade when I have it switched off. Is th...

Guido

Spotify Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes