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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194487 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194487 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535699 Views

78 replies

3 likes

  • 535699 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439272 Views

565 replies

37 likes

Account
Free
  • 439272 Views
  • 565 replies
  • 37 likes

Solved!! Unlink Clock from Spotify

PlanPremiumCountryCanada DeviceGoogle Pixel 1Operating SystemAndroid Kernel 3.18.12 My Question or Issue Hi I'm wondering it it's possible to unlink the Spotify app from the clock app as it sometimes has random notificaitons that pop up and disappear...

Casual Listener

Plan Premium Country Canada  Device Google Pixel 1 Operating System Android Kernel 3.18.12   My Question or Issue  Hi I'm wondering it it's possible to unlink the Spotify app...

Atlas_2

Casual Listener

18691 Views

4 replies

1 likes

  • 18691 Views
  • 4 replies
  • 1 likes

Recommended Music

PlanPremiumCountry USDeviceSamsung Galaxy S8+Operating SystemAndroid 8 I had seen a thread on here but the issue was not solved so here I am.This is only happening on one playlist of mine (so far). At the end of my one playlist on my Android phone, S...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy S8+ Operating System Android 8   I had seen a thread on here but the issue was not solved so here I am. This is only happening on on...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Disappearing Music

PlanFree/PremiumCountry DeviceZte Grandx 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android Oreo, I thinkMy Question or Issue So for the past few days I've noticed several of the clusters of songs under 'Artists' have just vanished. Bef...

Regular

Plan Free/Premium Country   Device Zte Grandx 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Android Oreo, I think My Question or Issue  So for the past few...

Crain93

Regular

548 Views

3 replies

0 likes

  • 548 Views
  • 3 replies
  • 0 likes

different behavior android-iphone

Plan Premium Device Sony XZ1 compactOperating System Android 9 Hello, using spotify connect with my Yamaha Amp.While with an Iphone X i can use the volume buttons even when the phone is off,with Android the behavior is different: the volume buttons w...

Newbie

Plan Premium  Device Sony XZ1 compact Operating System Android 9   Hello, using spotify connect with my Yamaha Amp. While with an Iphone X i can use the volume buttons e...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Cannot connect to Chromecast Audio from Android Pie on Galaxy Note 9

I cannot connect to Chromecast Audio from Android Pie running on Galaxy Note 9. Whenever I try to do it, all the Chromecast devices are grayed out and cannot be selected. On the other hand, I can cast audio from other installed applications (ie. Musi...

Newbie

I cannot connect to Chromecast Audio from Android Pie running on Galaxy Note 9. Whenever I try to do it, all the Chromecast devices are grayed out and cannot be selected. On the other hand, I can cas...

581 Views

0 replies

0 likes

Android Pie
chromecast audio
Galaxy Note 9
  • 581 Views
  • 0 replies
  • 0 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

540 Views

0 replies

1 likes

Android
Indexing
iphone
Music
Organisation
PC
  • 540 Views
  • 0 replies
  • 1 likes

How to start Spotify automatically connected to Cast device

Plan PremiumCountry Czech Device - Asus ZenPad 8Operating System Android 7 My Question or IssueHow to configure Spotify to automatically start playback at Cast device ? I play my music from Spotify using Google ChromeCast - now I have always point mu...

Regular

Plan Premium Country Czech   Device - Asus ZenPad 8 Operating System Android 7   My Question or Issue How to configure Spotify to automatically start playback at Cast device ? I...

609 Views

0 replies

1 likes

  • 609 Views
  • 0 replies
  • 1 likes

Asus ZenPad 8 - skip song by swaping picture not working

Plan PremiumCountry Czech Rep Device Asus ZenPad 8Operating SystemAndroid 7 My Question or IssueI ussually skip track by swapping on its picture, at my Nexus 7 and Honor 10 all OK, but with Asus ZenPad 8 this is not working, picture changes, anyway o...

Regular

Plan Premium Country Czech Rep   Device Asus ZenPad 8 Operating System Android 7   My Question or Issue I ussually skip track by swapping on its picture, at my Nexus 7 and...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Songs not downloading all the way

I'm a premium user in the US, and I'm having trouble with my Android Galaxy J3. The first issue is that many of my downloaded songs say that they are downloaded, but they only download for about a minute. The second issue I have is that many of my ar...

Casual Listener

I'm a premium user in the US, and I'm having trouble with my Android Galaxy J3. The first issue is that many of my downloaded songs say that they are downloaded, but they only download for about a mi...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Al minimizar la app y regresar ocurre lo siguiente

Soy usuario premium y tengo mi musica descargada mi dispositivo es un huawei mate 10 lite y esto solo ocurre con los artistas que tengo descargados

Newbie

Soy usuario premium y tengo mi musica descargada mi dispositivo es un huawei mate 10 lite  y esto solo ocurre con los artistas que tengo descargados    

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Gapless Playback - bug?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Google HomePCOperating SystemAndroid 8.0.0Windows 10 1809 Is there an bug? I still have breaks between tracks even though this gapless playback option is enabled. Mixed albums have an one second break b...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Google Home PC Operating System Android 8.0.0 Windows 10 1809   Is there an bug? I still have breaks between tracks even though ...

normanr

Casual Listener

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Album art not displaying on mobile

PlanPremiumDeviceBlackBerry Z10Operating SystemBlackBerry 10 OS Version 10.3.3.3216 Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange part is that even when my phone is connected to wifi, album art still won't ...

Newbie

Plan Premium Device BlackBerry Z10 Operating System BlackBerry 10 OS Version 10.3.3.3216    Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange ...

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes

Spotify back to previous page problem

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 Pie My Question or IssueHello everyone, I have a problem with my downloaded songs/albums. Sorry for the bad english Here is the problem; I can't back to previous page when i...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 9 Operating System Android 9 Pie   My Question or Issue Hello everyone,   I have a problem with my downloaded songs/albums...

559 Views

0 replies

0 likes

Offline issues
  • 559 Views
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Radio list does not work

PlanPremiumCountryAustriaDeviceHonor View 10Operating SystemAndroid 9 My Question or Issue Although I click on follow when playing Radios of Artists or whatever, the Radios do not appear in the Radio list in my account. For Artists etc following func...

Newbie

Plan Premium Country Austria Device Honor View 10 Operating System Android 9   My Question or Issue  Although I click on follow when playing Radios of Artists or whatever, the Rad...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Separate Artist with Same Name

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Multiple artist that's share the same name causing listeners issues. Artist - Quin is a female rnb artist and now a Male group Quin has been added to her art...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Multiple artist that's share the same name causing listeners issues. Ar...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Albums don't show up in my library

PlanPremiumCountry GermanyDeviceHuawei P9Operating SystemAndroid My Question or Issue Since I have my Huawei P9, my Albums don't show up in the Library. I am using my Spotify Account on other Devices too and never had any probelms therw. However, sin...

Newbie

  Plan Premium Country  Germany Device Huawei P9 Operating System Android   My Question or Issue   Since I have my Huawei P9, my Albums don't show up in the Library. I...

652 Views

0 replies

3 likes

  • 652 Views
  • 0 replies
  • 3 likes

Superuser Contribution Canciones descargadas se vuelven a descargar cada semana

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue Por alguna razón, cada semana se vuelven a descargar todas mis canciones que ya están descargadas en mi Samsug S8 + es muy molesto, porque muchas ca...

Music Fan

Plan Premium Country  Argentina Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue   Por alguna razón, cada semana se vuelven a descargar to...

Peter

Spotify Legend

7988 Views

22 replies

0 likes

  • 7988 Views
  • 22 replies
  • 0 likes

There is a wait!

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just like Spotify, why there is a wait everytime i open the app, then i need to wait for the playlist to load and there is a wait everytime i ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Just like Spotify, why there is a wait everyti...

389 Views

0 replies

1 likes

  • 389 Views
  • 0 replies
  • 1 likes

stuck when playing my song

PlanPremiumCountry DeviceSony xperia XZ1Operating SystemAndroid P My Question or Issue when playing the song by my phone,once I tap the bottom virtual navigation button(back,home,muti)there must be stuck in my song,no matter what interface,in the spo...

Newbie

Plan Premium Country   Device Sony xperia XZ1 Operating System Android P   My Question or Issue  when playing the song by my phone,once I tap the bottom virtual navigation bu...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Search function doesn't work on 4G

PlanPremium for familyCountry ItalyDeviceHuawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6Operating SystemAndroid 7,8 My Question or IssueSearch function doesn't work on different smartphones (only mobile data, on wi-fi it works). Tri...

Newbie

  Plan Premium for family Country  Italy Device Huawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6 Operating System Android 7,8   My Question or Issue Search ...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes