Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118032 Views

27 replies

4 likes

  • 118032 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237564 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237564 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598323 Views

79 replies

3 likes

  • 598323 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490907 Views

581 replies

42 likes

Account
Free
  • 490907 Views
  • 581 replies
  • 42 likes

Spotify doesn't work with

PremiumItaly Redmi 5 PlusAndroid 9 Pie My Question or IssueHi.I've a problem with the android app of Spotify.Usually when i'm using mobile connection, it seems that i'm offline and i have to close and re-open the app to work. My provider is "Ho Mobil...

Visitor

  Premium Italy     Redmi 5 Plus Android 9 Pie   My Question or Issue Hi. I've a problem with the android app of Spotify. Usually when i'm using mobile connection, it...

isaumyam

Composer

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Solved!! Still unable to post to Instagram Stories

PlanPremiumCountryUnited States DeviceLG G6Operating SystemAndroid version 8.8.0 My Question or Issue I have the most up to date version of Spotify, Instagram, and the Android operating system, but I'm still unable to share music to Instagram Stories...

Casual Listener

Plan Premium Country United States  Device LG G6 Operating System Android version 8.8.0   My Question or Issue  I have the most up to date version of Spotify, Instagram, and ...

Clément_L

Music Fan

2642 Views

5 replies

0 likes

Functionality
Instagram Stories
  • 2642 Views
  • 5 replies
  • 0 likes

Sort folders separately from playlists?

Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically? You know, like you used to, and even Windows 95 could?

Gig Goer

Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically?   You know, like you used to, and even Windows 95 could?

Clément_L

Music Fan

742 Views

1 replies

1 likes

  • 742 Views
  • 1 replies
  • 1 likes

Shuffle all songs from library

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Since the last update I can't see all songs from my library by titles anymore to do Shuffle all, so how can we shuffle all songs from our Library now? I trie...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android   My Question or Issue  Since the last update I can't see all songs from my library by titles a...

Clément_L

Music Fan

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Solved!! Hi i am using spotify from india which launched few days ago i cant find any vidoes on Spotify app

Hi i am using spotify from india i cant find any vidoes on Spotify app i looked through out but still i cant find vidoes

Newbie

Hi i am using spotify from india i cant find any vidoes on Spotify app i looked through out but still i cant find vidoes

Brunelicia

Community Legend

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Playlists in random order

I noticed yesterday that my playlists and playlist folders are completely out of order on my phone. There is no way to rearrange them.

Gig Goer

I noticed yesterday that my playlists and playlist folders are completely out of order on my phone. There is no way to rearrange them.

NetanZaf

Regular

4575 Views

7 replies

5 likes

  • 4575 Views
  • 7 replies
  • 5 likes

[App v8.4.94.817] Thumb up/downs

PlanPremiumCountry GermanyDevice(Xiaomi MiA1)Operating SystemAndroid Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made undone, apparently. I can delete the song in the Radio-Playlist, that's all. The green th...

Regular

Plan Premium Country  Germany Device (Xiaomi MiA1) Operating System Android Pie     After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made un...

380 Views

0 replies

1 likes

  • 380 Views
  • 0 replies
  • 1 likes

Order of playlists

DeviceSony Xperia XZ2 CompactOperating SystemAAndroid PieMy Question or IssueSince a while the sorting of playlists in the Android app is off. Where before it followed whatever order you put them in in the Windows app. But now when I follow a new pla...

Roadie

  Device Sony Xperia XZ2 Compact Operating SystemA Android Pie My Question or Issue Since a while the sorting of playlists in the Android app is off. Where before it followed whatever orde...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Music Player - LockScreen

Music player not working in the screen locked PlanPremiumCountryItaly DeviceSamsung s8Operating SystemAndroid 9

Newbie

Music player not working in the screen locked    Plan Premium Country Italy   Device Samsung s8 Operating System Android 9    

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

I have to press twice when I want to play music on a Google Speaker Group

PlanPremiumCountrySweden Device(Android, Google Home)Operating System(Android Oreo, Google Home) My Question or Issue When I want to play music on a "Google Speaker Group" I have to press it twice on the mobile and it's the same with my Google Home. ...

Casual Listener

Plan Premium Country Sweden   Device (Android, Google Home) Operating System (Android Oreo, Google Home)   My Question or Issue  When I want to play music on a "Google Speak...

1072 Views

0 replies

0 likes

Google Home
Speaker group
  • 1072 Views
  • 0 replies
  • 0 likes

I can't view my albums

PlanPremiumCountryUK DeviceRedmi 5 plusOperating SystemAndroid My Question or IssueI can no longer view my albums, all I get is the green circle as though they're loading. I can view everything else fine. I've uninstalled and reinstalled but still no...

Newbie

Plan Premium Country UK  Device Redmi 5 plus Operating System Android   My Question or Issue I can no longer view my albums, all I get is the green circle as though they're loadin...

paulyboy013

Newbie

1337 Views

1 replies

1 likes

  • 1337 Views
  • 1 replies
  • 1 likes

LG keyboard wont sign me in

PlanFree/PremiumCountry DeviceLG-D852Operating SystemAndroid My Question or IssueTo sign in i require my keyboard to flip on its side because its cracked and i nowhere have the funds to fix/replace right now. Anyways if i remember correctly when i wa...

Casual Listener

Plan Free/Premium Country   Device LG-D852 Operating System Android   My Question or Issue To sign in i require my keyboard to flip on its side because its cracked and i nowhere h...

Terel22

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Spotify crashes when attempting to play a playlist with local files created on PC

Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer.PlanPremiumCountryUSA Devices involvedSamsung Galaxy S4, Custom built Windows 10 computer (AMD FX-8350, Asus M5A97 R2.0, GTX 1080 TI)Operating SystemW...

Newbie

Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer. Plan Premium Country USA  Devices involved Samsung Galaxy S4, Custom built Windows...

607 Views

0 replies

5 likes

  • 607 Views
  • 0 replies
  • 5 likes

Changes to Artist Radio

PlanPremiumCountryUS DeviceSamsung Note 9Operating SystemAndroid Oreo I was always able to search an artist, click their profile, go to the artist's radio station and hit "follow." Within that station, it continually played similar music and the trac...

Casual Listener

Plan Premium Country US   Device Samsung Note 9 Operating System Android Oreo   I was always able to search an artist, click their profile, go to the artist's radio station a...

Heathermaru

Casual Listener

2917 Views

2 replies

14 likes

  • 2917 Views
  • 2 replies
  • 14 likes

Podcasts forgetting position when paused

PlanPremiumCountryUnited States DeviceGoogle Pixel 2 XL Operating SystemAndroid Pie Podcasts on Spotify seem to have trouble remembering my position when they're paused for more than a few minutes and don't seem to sync correctly which episodes I've ...

Casual Listener

Plan Premium Country United States  Device Google Pixel 2 XL  Operating System Android Pie   Podcasts on Spotify seem to have trouble remembering my position when they're&nbsp...

528 Views

0 replies

3 likes

Podcasts
  • 528 Views
  • 0 replies
  • 3 likes

Shuffle won't stay on

PlanPremiumCountry USDeviceLG V20Operating SystemAndroid 8.0.0, spotify version 8.4.94.817 My Question or IssueApp for android recently updated and now shuffle will not stay on. It's the exact same issue as this "solved" thread: https://community.spo...

Newbie

  Plan Premium Country  US Device LG V20 Operating System Android 8.0.0, spotify version 8.4.94.817   My Question or Issue App for android recently updated and now shuffle w...

1726 Views

0 replies

9 likes

  • 1726 Views
  • 0 replies
  • 9 likes

Recommendations don't change any more

PlanPremiumCountry GermanyDeviceSamsung Galaxy 9Operating SystemAndroid Oreo In December 2018 , I listened to"Weekend Man" by Royal Republic (https://open.spotify.com/album/1HLd7NluYOzyRuJsmjKYzQ?si=esv8EBBtTWKn9f5zZML4wQ) Shortly after that, my reco...

Music Fan

  Plan Premium Country  Germany Device Samsung Galaxy 9 Operating System Android Oreo      In December 2018 , I listened to"Weekend Man" by Royal Republic (ht...

Mavoy1

Regular

1091 Views

1 replies

2 likes

  • 1091 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Forgot password and Login are not working in Android App

Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able to login from the website. Please help.

Newbie

Hi,   I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When  I click it just says link is expired. However I am able t...

Katerina

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

What Happened To Shuffle?!

PlanPremiumCountryUK & USDevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueWhy is the shuffle so limited now? Don't point me to the topic from years ago. I want actual shuffle back, not listen to my songs in a half-assed order by artist...

Visitor

Plan Premium Country UK & US Device Pixel 2 XL Operating System Android Pie   My Question or Issue Why is the shuffle so limited now? Don't point me to the topic from years ago. I ...

999 Views

0 replies

2 likes

  • 999 Views
  • 0 replies
  • 2 likes

My favourites list is gone after converting to premium.

PlanPremiumCountryIndiaDevice(one plus 5)Operating System, Android My favorite list is gone after I upgraded my account to premium. How can I recover it?

Newbie

Plan Premium Country India Device (one plus 5) Operating System , Android   My favorite list is gone after I upgraded my account to premium. How can I recover it?   

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes