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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6858 Views

0 replies

7 likes

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Radio Option No Longer Available?

I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone. The other day I realized that when I choose any "Go to Radio" option (Go to Song Radio, Go to Playlist Radio, etc.) the...

Casual Listener

  I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone.   The other day I realized that when I choose any "Go...

JoshuaTSmith

Newbie

1082 Views

2 replies

4 likes

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PS4 doesn't sync

PremiumCountry USS8 My Question or Issue PlayStation account doesn't sync with PC or phone. I can log in but no playlist. Also can't log out of of playstation account Get an error.

Newbie

Premium Country  US S8   My Question or Issue  PlayStation account doesn't sync with PC or phone. I can log in but no playlist. Also can't log out of of playstation account Get a...

413 Views

0 replies

0 likes

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My galaxy s9 will randomly play different songs for no reason

It always asks me if I want to continue listening on web player or on my phone. And it always plays like 20 different albums PlanPremiumCountryUnited States Device Samsung Galaxy 9Operating System Android Oreo My Question or Issue Why does the web pl...

Newbie

It always asks me if I want to continue listening on web player or on my phone. And it always plays like 20 different albums   Plan Premium Country United States   Device &n...

325 Views

0 replies

0 likes

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play on all devices

My Question or Issueif i play on one of my devices why do i see it on all of my devices?

Casual Listener

    My Question or Issue if i play on one of my devices why do i see it on all of my devices?  

whitecross77

Casual Listener

653 Views

2 replies

0 likes

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For some playlist add to home screen doesnt work

PlanPremium CountryItaly DeviceSamsung A8 2018 My Question or Issue Hello, For some playlist add to home screen doesnt work.

Casual Listener

Plan Premium   Country Italy    Device Samsung A8 2018    My Question or Issue  Hello, For some playlist add to home screen doesnt work.

463 Views

0 replies

3 likes

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Spotify starts on phone when I start it on the PC

PlanPremiumCountry SwedenDeviceSony Xperia XZ3 and PCOperating SystemAndroid 9 (Pie) and Windows 10 My Question or Issue Whenever I start to play music on Spotify on my PC the Spotify App starts to run on my phone as well, even though I've "swiped aw...

Newbie

Plan Premium Country  Sweden Device Sony Xperia XZ3 and PC Operating System Android 9 (Pie) and Windows 10   My Question or Issue  Whenever I start to play music on Spotify o...

291 Views

0 replies

0 likes

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Gear Fit 2 Pro - "Unable to start spotify. Connect to Bluetooth to start listening."

Hi there, I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. however this is no longer working. When I go to settings > playback, and...

Casual Listener

Hi there,    I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. howeve...

hobobill

Casual Listener

9683 Views

15 replies

6 likes

bluetooth
Galaxy
Gear Fit 2 Pro
playback
remote
Samsung
unable to start spotify
  • 9683 Views
  • 15 replies
  • 6 likes

Superuser Contribution spotify searched songs keep repeating

When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song in that search criteria or shuffle between the sear...

Newbie

When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song ...

Novy

Moderator

1933 Views

2 replies

3 likes

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Saved/favourite songs?

PlanFreeCountryUnited KingdomDeviceSony Xperia E5Operating SystemAndroid 6.0 My Question or IssueI do understand that my saved songs have now turned into favourite songs since my premium plan was cancelled. However, I had over 1000 saved songs on pre...

Newbie

Plan Free Country United Kingdom Device Sony Xperia E5 Operating System Android 6.0   My Question or Issue I do understand that my saved songs have now turned into favourite songs sinc...

398 Views

0 replies

0 likes

Android
Favorite Songs
Free
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How many more years do we need to wait before shuffle actually works?

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid 9 My Question or Issue The following issue has been noted many times in the past by many other Spotify users: The Spotify shuffle feature does not work. It shuffles from only a small subset o...

Newbie

Plan Premium Country USA  Device Pixel 3 Operating System Android 9   My Question or Issue  The following issue has been noted many times in the past by many other Spotify us...

suebisme

Newbie

576 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Superuser Contribution Share as instagram story button gone

PlanOperating SystemAndroid 7.0 My Question or Issue2 days ago I had the button to share songs as instagram stories and I did share one song and today that button has disappeared . Iv tried clean uninstall of both the apps and have also updated them ...

Regular

Plan Operating System Android 7.0   My Question or Issue 2 days ago I had the button to share songs as instagram stories and I did share one song and today that button has disappeared ...

Peter

Spotify Legend

1748 Views

2 replies

0 likes

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Behind the Lyrics no longer showing up

PlanPremium For FamilyCountryUSADeviceGoogle Pixel 2Operating SystemAndroid Pie I've noticed recently that my Spotify app no longer shows the Behind the Lyrics like it used to. But I think it's been like this for a few months now, even before I updat...

Visitor

Plan Premium For Family Country USA Device Google Pixel 2 Operating System Android Pie   I've noticed recently that my Spotify app no longer shows the Behind the Lyrics like it used to....

ewh410

Casual Listener

327 Views

1 replies

0 likes

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  • 1 replies
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Musica **bleep** sozinha, troca, pausa.Google assistente ativa sozinho.

Musica mudando sozinho, pausando e pulando. Google assistente abre sozinho tamb enquanto ouço musica. ja tentei de tudo. o que devo fazer?

Newbie

Musica mudando sozinho, pausando e pulando. Google assistente abre sozinho tamb enquanto ouço musica. ja tentei de tudo. o que devo fazer?  

thiago_yr3

Newbie

3077 Views

1 replies

0 likes

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Tech support needed regarding the android app

PlanPremiumCountry RomaniaDeviceXiaomi redmi note 4 Pro -OS Android My Question or Issue Whenever I listen to my playlists on Spotify, the following song from it will not play entirely.Basically I listen to a song, then the next one starts, and after...

Newbie

Plan Premium Country  Romania Device Xiaomi  redmi note 4 Pro -OS Android   My Question or Issue  Whenever I listen to my playlists on Spotify, the following song from it ...

230 Views

0 replies

0 likes

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Missing songs from favourite songs

PlanFree/PremiumCountry DenmarkDeviceHuawei P9Operating SystemAndroid 7 My Question or Issue On my pc i added over a thousand tracks to my favourite song list (the one where you press the heart symbol to add) but on my phone most of the tracks are mi...

Newbie

Plan Free/Premium Country  Denmark Device Huawei P9 Operating System Android 7   My Question or Issue  On my pc i added over a thousand tracks to my favourite song list (the ...

340 Views

0 replies

0 likes

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Solved!! Spotify tries to download every song

PlanPremiumCountryGermany DeviceHuawai P10 LiteOperating SystemAndroid OreoSpotify Version8.4.84.874 My Question or IssueFor several weeks Spotify tries to download all songs. Playlists and Albums are set to "download : false", nevertheless all songs...

Casual Listener

Plan Premium Country Germany  Device Huawai P10 Lite Operating System Android Oreo Spotify Version 8.4.84.874   My Question or Issue For several weeks Spotify tries to down...

smily

Casual Listener

635 Views

1 replies

0 likes

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  • 1 replies
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Search function not working

PlanPremiumCountry United StatesDevice Samsung Galaxy 9Operating SystemAndroid My Question or Issuefor over a month now the search function on my app has not been working. I get an error meesage that says "Sorry, something went wrong; that didn't wor...

Newbie

Plan Premium Country  United States Device  Samsung Galaxy 9 Operating System Android   My Question or Issue for over a month now the search function on my app has not been w...

334 Views

0 replies

1 likes

  • 334 Views
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Liking on WearOS not working during Chromecast streaming

Hi, when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest updates). Only when the music is played on my smartphone speaker, ...

Music Fan

Hi,   when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest update...

317 Views

0 replies

0 likes

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Just one song i queue when searched for artist

PlanFree/PremiumCountrySweden Device Samsung Galaxy 8 note and ipad AirOperating System(iOS 12, Android Oreo, ) My Question or IssueHello. Having some trouble with my mobile devices. When I search for an artist or album etc, I´ll find the artist and ...

Newbie

Plan Free/Premium Country Sweden   Device  Samsung Galaxy 8 note and ipad Air Operating System (iOS 12, Android Oreo, )   My Question or Issue Hello. Having some troubl...

371 Views

0 replies

0 likes

  • 371 Views
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A question about Spotify notification

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it (The little Spotify notification on the top left of the notification screen...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

447 Views

0 replies

0 likes

  • 447 Views
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