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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114457 Views

26 replies

4 likes

  • 114457 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230058 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230058 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589089 Views

79 replies

3 likes

  • 589089 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484224 Views

580 replies

42 likes

Account
Free
  • 484224 Views
  • 580 replies
  • 42 likes

Superuser Contribution Local files on my Android

PlanPremiumCountry SpainDevice Samsung Galaxy S9Operating SystemAndroid My Question or IssueI have uploaded some files from my main computer; I can open them on Spotify when I'm on that computer, but not when I'm on my mobile phone (Samsung Galaxy S9...

Newbie

Plan Premium Country  Spain Device  Samsung Galaxy S9 Operating System Android   My Question or Issue I have uploaded some files from my main computer; I can open them on...

Katerina

Spotify Legend

1464 Views

1 replies

1 likes

  • 1464 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files stops playing

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI've got some local music files from my PC that I've synced to a playlist on my Spotify account and then downloaded onto my S8 using my Wifi. Unfortunately, wh...

Newbie

  Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android   My Question or Issue I've got some local music files from my PC that I've synced to a playl...

Katerina

Spotify Legend

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

Solved!! Options not available

I have premium but all options are disabled.Device : Huawei p20 lite

Casual Listener

I have premium but all options are disabled. Device : Huawei p20 lite

Noah

Community Legend

1503 Views

3 replies

0 likes

Premium options disabled
  • 1503 Views
  • 3 replies
  • 0 likes

Option to hide/block a playlist track is available in Spotify Free, but not in Premium

PlanPremiumCountry UKDeviceOnePlus 6Operating SystemAndroid version 9 (Pie) My Question or IssueThe free version of Spotify provides two additional icons when showing the track being played, a heart and a minus sign. Clicking on the the minus sign al...

Newbie

Plan Premium Country  UK Device OnePlus 6 Operating System Android version 9 (Pie)   My Question or Issue The free version of Spotify provides two additional icons when showing th...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Spotify stops playing after 10 seconds but only on first song

Premium User Country- USA DeviceSamsung Galaxy S7Operating SystemAndroid Oreo 8.0 My Question or IssueSpotify stops playing after 10 seconds but only on first song after initial android connect. The music is still in play. I have to manually hit stop...

Casual Listener

Premium User   Country- USA   Device Samsung Galaxy S7 Operating System Android Oreo  8.0   My Question or Issue Spotify stops playing after 10 seconds but only on ...

827 Views

0 replies

0 likes

  • 827 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Album tab does not load

PlanPremiumCountry CanadaDeviceHonor 8X (JSN-L23) Operating SystemAndroid Oreo My Question or IssueI am unable to access the album tab on either this phone or a Moto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no m...

Newbie

Plan Premium Country  Canada Device Honor 8X (JSN-L23)  Operating System Android Oreo   My Question or Issue I am unable to access the album tab on either this phone or a Mot...

12578003

Newbie

6974 Views

19 replies

7 likes

Albums
Android
Loading problems
  • 6974 Views
  • 19 replies
  • 7 likes

Solved!! Does the spotify india support android auto or Apple car play?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or Issue Does the Spotify app support android auto or Apple car play in India?As it is very useful in my car, can i use this featur...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,etc.) Operating System (iOS 10, Android Oreo,etc.)   My Question or Issue  Does the Spotify app support android...

Luan

Spotify Star

1082 Views

1 replies

0 likes

  • 1082 Views
  • 1 replies
  • 0 likes

Superuser Contribution All Albums Section not working/ not loading

PlanPremiumCountry PhilippinesDeviceMi A1Operating SystemAndroid Pie My Question or IssueIts more than a month now since I've last accessed my All Albums page in My Library without any hassle. Whenever I checked on it, it just keeps showing me a gree...

Visitor

Plan Premium Country  Philippines Device Mi A1 Operating System Android Pie   My Question or Issue Its more than a month now since I've last accessed my All Albums page in My Libr...

Jemi

Spotify Legend

448 Views

1 replies

1 likes

  • 448 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account dont load

PlanFreeCountry PolandDeviceXiaomi mi mix2Operating SystemAndroid My Question or Issue When i log in on my Facebook account nothing (expect buy premium) works. When i change account everythink is ok. I tried reinstall And phone change.

Newbie

Plan Free Country  Poland Device Xiaomi mi mix2 Operating System Android   My Question or Issue  When i log in on my Facebook account nothing (expect buy premium) works. When...

Jemi

Spotify Legend

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Spotify "plays" a song but no sound

PlanPremiumCountryGermanyDeviceOnePlus 3Operating SystemAndroid 9 My Question or IssueSpotify plays a Sound for a second or two then just goes silent while the song progresses as normal. This is not limited to downloaded songs or podcasts. Issue happ...

Casual Listener

  Plan Premium Country Germany Device OnePlus 3 Operating System Android 9   My Question or Issue Spotify plays a Sound for a second or two then just goes silent while the song p...

soci0pathic

Casual Listener

815 Views

1 replies

1 likes

  • 815 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Clear Play Quene v.8.4.94.817 android

PlanPremiumCountry SwedenDeviceFor now Huawei P20Operating SystemAndroid My Question or Issue If i search for ex. Daftpunk and hit shuffle there´s many daftpunk song in the play quene.....I begun to shuffle my own playlist. the app only play the firs...

Casual Listener

Plan Premium Country  Sweden Device For now Huawei P20 Operating System Android   My Question or Issue  If i search for ex. Daftpunk and hit shuffle there´s many daftpunk son...

Pixlar

Casual Listener

1095 Views

2 replies

0 likes

  • 1095 Views
  • 2 replies
  • 0 likes

Superuser Contribution (Problem)(Library) Spotify doesn't load my albums

PlanFamily PremiumCountry ArgentinaDeviceSamsung Sm-g610mOperating SystemAndroid Oreo My Question or Issue Hi! A couple of weeks ago, I started with this bug: when trying to access my album's list, the loading circle never finishes and my list doesn'...

Newbie

  Plan Family Premium Country  Argentina Device Samsung Sm-g610m Operating System Android Oreo   My Question or Issue  Hi! A couple of weeks ago, I started with th...

Guido

Spotify Legend

1187 Views

1 replies

0 likes

Albums
bug
problem
  • 1187 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music like "I Lived It" by Blake Shelton & many other tracks unavailable in Spotify India

Plan - PremiumCountry - IndiaDevice - Motorola G5 PlusOS - Android Oreo8.1 Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be available in the future? Some details regarding this would be great.

Casual Listener

  Plan - Premium Country - India Device - Motorola G5 Plus OS - Android Oreo8.1    Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be av...

Guido

Spotify Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some playlists have crossfade

PlanPremiumCountry UkDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or Issue Some playlists have crossfade when I have it switched off. Is this just a thing or can I change it?

Casual Listener

  Plan Premium Country  Uk Device OnePlus 5T Operating System Android Oreo   My Question or Issue  Some playlists have crossfade when I have it switched off. Is th...

Guido

Spotify Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share as instagram story button gone

PlanOperating SystemAndroid 7.0 My Question or Issue2 days ago I had the button to share songs as instagram stories and I did share one song and today that button has disappeared . Iv tried clean uninstall of both the apps and have also updated them ...

Regular

Plan Operating System Android 7.0   My Question or Issue 2 days ago I had the button to share songs as instagram stories and I did share one song and today that button has disappeared ...

Peter

Spotify Legend

1927 Views

2 replies

0 likes

  • 1927 Views
  • 2 replies
  • 0 likes

Loadibg songs aa you listen

PlanPremiumCountry Czech RepublicDeviceGalaxy S8+Operating SystemAndroid 8 My Question or Issue Hello, so previously the app loaded more than one song at a time so when i lost connection it kept playing but this doesnt happen anymore. It seems it loa...

Newbie

Plan Premium Country  Czech Republic Device Galaxy S8+ Operating System Android 8   My Question or Issue  Hello, so previously the app loaded more than one song at a time so ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

[Bug] Heart Save and Unsave box doesn't go to bottom of screen

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 XLSpotify Version8.4.96.511 (Alpha)Operating SystemAndroid 9 Pie My Question or IssueThe box that shows up when you save or unsave an item in a playlist that uses the Heart action instead of the normal sav...

Composer

Plan Premium Country Canada Device Google Pixel 3 XL Spotify Version 8.4.96.511 (Alpha) Operating System Android 9 Pie   My Question or Issue The box that shows up when you save or u...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Cannot play own music - App closes

PlanPremiumCountryGermanyDeviceXiaomi Redmi 3 SOperating SystemMIUI Global 9.2.21 - Android 6.0.1 My Question or Issue Hello,I have the following problem downloading local files to my Android smartphone:I am adding the local data to a playlist. When ...

Newbie

Plan Premium Country Germany Device Xiaomi Redmi 3 S Operating System MIUI Global 9.2.21 - Android 6.0.1        My Question or Issue   Hello, I have the followi...

355 Views

0 replies

1 likes

  • 355 Views
  • 0 replies
  • 1 likes

[Radio] Save to all songs.

PlanPremiumCountryLithuaniaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I'm trying to add songs from my "Liked from radio" playlist to my library. When I click download it shows the green arrow indicating that it was downl...

Newbie

  Plan Premium Country Lithuania Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  I'm trying to add songs from my "Liked from radio" playl...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

local file playback

I am experiencing 2 issues with local file playback, 1 more irritating than the other. I work in fitness and use music not on Spotify, but downloaded to my computer and then shared into iTunes and then local files on Spotify for some formats I teach....

Newbie

I am experiencing 2 issues with local file playback, 1 more irritating than the other.   I work in fitness and use music not on Spotify, but downloaded to my computer and then shared into iTun...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes