Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114447 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230050 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589075 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484213 Views
580 replies
42 likes
PlanPremiumCountry GermanyDevice(Xiaomi MiA1)Operating SystemAndroid Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made undone, apparently. I can delete the song in the Radio-Playlist, that's all. The green th...
Plan Premium Country Germany Device (Xiaomi MiA1) Operating System Android Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made un...
376 Views
0 replies
1 likes
DeviceSony Xperia XZ2 CompactOperating SystemAAndroid PieMy Question or IssueSince a while the sorting of playlists in the Android app is off. Where before it followed whatever order you put them in in the Windows app. But now when I follow a new pla...
Device Sony Xperia XZ2 Compact Operating SystemA Android Pie My Question or Issue Since a while the sorting of playlists in the Android app is off. Where before it followed whatever orde...
450 Views
0 replies
0 likes
Music player not working in the screen locked PlanPremiumCountryItaly DeviceSamsung s8Operating SystemAndroid 9
Music player not working in the screen locked Plan Premium Country Italy Device Samsung s8 Operating System Android 9
405 Views
0 replies
0 likes
PlanPremiumCountrySweden Device(Android, Google Home)Operating System(Android Oreo, Google Home) My Question or Issue When I want to play music on a "Google Speaker Group" I have to press it twice on the mobile and it's the same with my Google Home. ...
Plan Premium Country Sweden Device (Android, Google Home) Operating System (Android Oreo, Google Home) My Question or Issue When I want to play music on a "Google Speak...
1068 Views
0 replies
0 likes
PlanPremiumCountryUK DeviceRedmi 5 plusOperating SystemAndroid My Question or IssueI can no longer view my albums, all I get is the green circle as though they're loading. I can view everything else fine. I've uninstalled and reinstalled but still no...
Plan Premium Country UK Device Redmi 5 plus Operating System Android My Question or Issue I can no longer view my albums, all I get is the green circle as though they're loadin...
Newbie
1331 Views
1 replies
1 likes
PlanFree/PremiumCountry DeviceLG-D852Operating SystemAndroid My Question or IssueTo sign in i require my keyboard to flip on its side because its cracked and i nowhere have the funds to fix/replace right now. Anyways if i remember correctly when i wa...
Plan Free/Premium Country Device LG-D852 Operating System Android My Question or Issue To sign in i require my keyboard to flip on its side because its cracked and i nowhere h...
Casual Listener
399 Views
1 replies
0 likes
Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer.PlanPremiumCountryUSA Devices involvedSamsung Galaxy S4, Custom built Windows 10 computer (AMD FX-8350, Asus M5A97 R2.0, GTX 1080 TI)Operating SystemW...
Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer. Plan Premium Country USA Devices involved Samsung Galaxy S4, Custom built Windows...
605 Views
0 replies
5 likes
PlanPremiumCountryUS DeviceSamsung Note 9Operating SystemAndroid Oreo I was always able to search an artist, click their profile, go to the artist's radio station and hit "follow." Within that station, it continually played similar music and the trac...
Plan Premium Country US Device Samsung Note 9 Operating System Android Oreo I was always able to search an artist, click their profile, go to the artist's radio station a...
Casual Listener
2906 Views
2 replies
14 likes
PlanPremiumCountryUnited States DeviceGoogle Pixel 2 XL Operating SystemAndroid Pie Podcasts on Spotify seem to have trouble remembering my position when they're paused for more than a few minutes and don't seem to sync correctly which episodes I've ...
Plan Premium Country United States Device Google Pixel 2 XL Operating System Android Pie Podcasts on Spotify seem to have trouble remembering my position when they're ...
521 Views
0 replies
3 likes
PlanPremiumCountry USDeviceLG V20Operating SystemAndroid 8.0.0, spotify version 8.4.94.817 My Question or IssueApp for android recently updated and now shuffle will not stay on. It's the exact same issue as this "solved" thread: https://community.spo...
Plan Premium Country US Device LG V20 Operating System Android 8.0.0, spotify version 8.4.94.817 My Question or Issue App for android recently updated and now shuffle w...
1722 Views
0 replies
9 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy 9Operating SystemAndroid Oreo In December 2018 , I listened to"Weekend Man" by Royal Republic (https://open.spotify.com/album/1HLd7NluYOzyRuJsmjKYzQ?si=esv8EBBtTWKn9f5zZML4wQ) Shortly after that, my reco...
Plan Premium Country Germany Device Samsung Galaxy 9 Operating System Android Oreo In December 2018 , I listened to"Weekend Man" by Royal Republic (ht...
Regular
1085 Views
1 replies
2 likes
Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able to login from the website. Please help.
Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able t...
Spotify Legend
740 Views
1 replies
0 likes
PlanPremiumCountryUK & USDevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueWhy is the shuffle so limited now? Don't point me to the topic from years ago. I want actual shuffle back, not listen to my songs in a half-assed order by artist...
Plan Premium Country UK & US Device Pixel 2 XL Operating System Android Pie My Question or Issue Why is the shuffle so limited now? Don't point me to the topic from years ago. I ...
992 Views
0 replies
2 likes
PlanPremiumCountryIndiaDevice(one plus 5)Operating System, Android My favorite list is gone after I upgraded my account to premium. How can I recover it?
Plan Premium Country India Device (one plus 5) Operating System , Android My favorite list is gone after I upgraded my account to premium. How can I recover it?
293 Views
0 replies
0 likes
PlanPremiumCountry ItalyDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or Issue When i'm with 4G, musics don't load.I must disconnect and reconnect the smartphone everytime i change a song
Plan Premium Country Italy Device Samsung Galaxy 9 Operating System Android Pie My Question or Issue When i'm with 4G, musics don't load. I must disconnect and...
Spotify Legend
582 Views
1 replies
0 likes
DeviceSamsung Galaxy S5Operating SystemAndroid v5.0ScreenshotScreenshot_2019-02-20-08-56-00.png My Question or IssueI don't get this: I'm trying to see my downloaded songs. They should be available offline, right? Then WHY am I EVER shown a loading s...
Device Samsung Galaxy S5 Operating System Android v5.0 Screenshot Screenshot_2019-02-20-08-56-00.png My Question or Issue I don't get this: I'm trying to see my downl...
Music Fan
2415 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or IssueDoes the Spotify app support mirror link in India?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.) Operating System (iOS 10, Android Oreo,etc.) My Question or Issue Does the Spotify app su...
Spotify Legend
628 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceMotorola Moto G5Operating SystemAndroid Oreo My Question or Issue The option to share to Instagram story does not appear to me, only to share by Instagram direct. All the apps are update. Android version 8.1.0Spotify ve...
Plan Premium Country Brazil Device Motorola Moto G5 Operating System Android Oreo My Question or Issue The option to share to Instagram story does not appear to me, ...
Spotify Legend
642 Views
3 replies
1 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy 4Operating SystemAndroid Lollipop My Question or Issue When playing a playlist I have created, my unique Profile Name (combination of numbers and letters) is shown instead of the User Name I defined.
Plan Premium Country Germany Device Samsung Galaxy 4 Operating System Android Lollipop My Question or Issue When playing a playlist I have created, my unique Profile Na...
Casual Listener
592 Views
2 replies
0 likes
Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas. Es decir si entro en la pestaña de Artistas y selecciono uno para ver las...
Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas. Es decir si e...
Spotify Legend
7088 Views
3 replies
1 likes
