Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193828 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193828 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534992 Views

78 replies

3 likes

  • 534992 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438120 Views

565 replies

37 likes

Account
Free
  • 438120 Views
  • 565 replies
  • 37 likes

Can not open library/albums

Hi,I've been using spotify for a long time without any bugs at all.Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happens even after 10 minutes.What I already tried:- made su...

Casual Listener

Hi, I've been using spotify for a long time without any bugs at all. Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happe...

Loxer

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

remove my favorite albums and songs

PlanPremiumCountry GermanyDeviceOneplus5Operating SystemAndroid P My Question or Issue Can't remove the songs from my favorite albums and songs, that's annoying.

Newbie

Plan Premium Country  Germany Device Oneplus5 Operating System Android P   My Question or Issue  Can't remove the songs from my favorite albums and songs, that's annoying. &...

1073 Views

0 replies

5 likes

  • 1073 Views
  • 0 replies
  • 5 likes

Solved!! Cannot Create or save radio stations?

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 I believeMy Issue The option to save radio stations from songs, playlists and artists doesn't show up for me and there is no option to create one under the stations tab i...

Casual Listener

Plan Premium Country United States Device Google Pixel 2 XL Operating System Android 9 I believe My Issue  The option to save radio stations from songs, playlists and artists doesn't sh...

Mantisentil

Community Legend

4214 Views

1 replies

1 likes

  • 4214 Views
  • 1 replies
  • 1 likes

Solved!! Album list not shown / load on Android

since two weeks it isn't possible to load the album list on my android devices. Artist, playlist and so one, works. On my windows Laptop no problems, album list are load.I uninstall Spotify and install again but it doesn't help. PlanPremiumCountry De...

Casual Listener

since two weeks it isn't possible to load the album list on my android devices. Artist, playlist and so one, works. On my windows Laptop no problems, album list are load. I uninstall Spotify and ins...

Mantisentil

Community Legend

1222 Views

3 replies

0 likes

  • 1222 Views
  • 3 replies
  • 0 likes

Auto play on playlist end does not work

Hello,It seems the auto play on playlist end no longer works on the Android app. I've tried reinstalling the app but it did not solve anything. Several of my playlists behave the same, with this feature not working despite it is being selected in Set...

Visitor

Hello, It seems the auto play on playlist end no longer works on the Android app. I've tried reinstalling the app but it did not solve anything. Several of my playlists behave the same, with this fe...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Albums cannot be loaded under my library

PlanPremiumCountryHong KongDeviceOnkyoGRANBEAT DP-CMX1Operating SystemAndroid 6.0.1My Question or IssueEverything works under my library except when I try to tap "Albums" section, none of the saved albums can be display, instead it give me the "Green...

Casual Listener

Plan Premium Country Hong Kong Device OnkyoGRANBEAT DP-CMX1 Operating System Android 6.0.1 My Question or Issue Everything works under my library except when I try to tap "Albums" secti...

Mantisentil

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Downloaded songs getting deleted after turning on phone

PlanPremiumCountryChileDeviceSamsung Galaxy S9+Operating SystemAndroid PieMy Question or IssueHey guys need some help here. This issue is new for me and it has become really annoying cause it deletes every single song I've downloaded in my library. I...

Newbie

Plan Premium Country Chile Device Samsung Galaxy S9+ Operating System Android Pie My Question or Issue Hey guys need some help here. This issue is new for me and it has become really annoyin...

410 Views

0 replies

1 likes

  • 410 Views
  • 0 replies
  • 1 likes

Spotify Crashing

PlanPremiumCountry PortugalDeviceXIAOMI MI5 Operating SystemAndroid 9.0 My Question or Issue Hello guys, My problem started out of nowhere, i dont really know if it was an update or something, but everytime i click on the 3 dots on any playlist or ev...

Casual Listener

Plan Premium Country  Portugal Device XIAOMI MI5  Operating System Android 9.0   My Question or Issue  Hello guys,   My problem started out of nowhere, i dont rea...

xhm11x

Casual Listener

1084 Views

2 replies

0 likes

  • 1084 Views
  • 2 replies
  • 0 likes

Notification Bar Disappears

PlanPremiumCountry United StatesDeviceLg Stylo 4Operating SystemAndroid 8.1 My Question or Issue So as soon as I pause a song outside of the app, whether in my notification bar or my lock screen, the Spotify player disappears. This is very annoying. ...

Newbie

  Plan Premium Country  United States Device Lg Stylo 4 Operating System Android 8.1   My Question or Issue  So as soon as I pause a song outside of the app, whether in...

736 Views

0 replies

1 likes

Notification bar player
Notification panel
  • 736 Views
  • 0 replies
  • 1 likes

Upgraded to Android 9 and Spotify 8.4.94.817 and now song titles don't show up in car

Plan: PremiumCountry: USDevice: Samsung Galaxy 9Operating System: Android 9 My Question or Issue: I received an upgrade to my Samsung Galaxy 9 and all metadata (song title, etc) is no longer visible when connected to my car (2012 Audi A6). I then upg...

Newbie

Plan: Premium Country: US Device: Samsung Galaxy 9 Operating System: Android 9  My Question or Issue:   I received an upgrade to my Samsung Galaxy 9 and all metadata (song title,...

844 Views

0 replies

1 likes

  • 844 Views
  • 0 replies
  • 1 likes

Superuser Contribution playlist crossfades with option unset, and skips to wrong time code in songs

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it. I have crossfade turned off, and gapless playback turned on. However, it see...

Music Fan

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it.  I have crossfade tu...

Peter

Spotify Legend

1055 Views

1 replies

0 likes

Crossfade
Crossfade on spotify’s playlists
gapless playback
playback
  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset "Played" History

PlanPremium CountryUSA DeviceSamsung Galaxy Grand Prime Operating SystemAndroid My Question or IssueSometimes I listen to podcasts until I fall asleep and would like to reset some files listed as "Played" even though I may not have technically been l...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy Grand Prime   Operating System Android   My Question or Issue Sometimes I listen to podcasts until I fall asleep an...

Peter

Spotify Legend

6111 Views

1 replies

2 likes

  • 6111 Views
  • 1 replies
  • 2 likes

android wear - pairing with app issues

PlanPremiumCountryIsrael DeviceSamsung galaxy s8(anroid 8 and android wear OS 2.2)Operating SystemAndroid 8 android wear os 2.2 My Question or Issue I have been trying to pair my account with my mobovi ticwatch pro.When i run to the spotify app, it a...

Visitor

Plan Premium Country Israel  Device Samsung galaxy s8(anroid 8  and android wear OS 2.2) Operating System Android 8 android wear os 2.2   My Question or Issue  I have be...

user-removed

Not applicable

2394 Views

3 replies

2 likes

Wear OS
  • 2394 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Sort by Artist on Mobile (Android)

PlanPremium DeviceOnePlus 3TOperating SystemAndroid My Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library...

Regular

Plan Premium   Device OnePlus 3T Operating System Android   My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, ...

Peter

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play album

PlanFreeCountry DeviceMoto G6Operating SystemAndroid My Question or Issue Why is it that whenever I select an album on mobile, it will play 2-3 songs from that album before playing "Suggested Songs?" Usually, it stops playing the artist altogether an...

Newbie

Plan Free Country   Device Moto G6 Operating System Android   My Question or Issue   Why is it that whenever I select an album on mobile, it will play 2-3 songs fr...

Katerina

Spotify Legend

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music is not playing until I skip one song

Hey community, songs I start by tapping on the play symbol next to the song I heard last time on the bottom of my screen do not play after opening the app. I need to skip one song in order to get the music playing. Thanks in advance Motorola One / An...

Composer

Hey community,   songs I start by tapping on the play symbol next to the song I heard last time on the bottom of my screen do not play after opening the app. I need to skip one song in order t...

Katerina

Spotify Legend

1627 Views

5 replies

0 likes

  • 1627 Views
  • 5 replies
  • 0 likes

Play/pause button on car stereo doesn't work if phone screen has been off for too long

I want to be able to play/pause without needing to touch my phone. Sometimes I need to turn on the screen and open Spotify so the music will play over bluetooth to my car stereo. I want to just be able to hit play/pause on the receiver without touchi...

Music Fan

I want to be able to play/pause without needing to touch my phone. Sometimes I need to turn on the screen and open Spotify so the music will play over bluetooth to my car stereo. I want to just be ab...

807 Views

0 replies

1 likes

  • 807 Views
  • 0 replies
  • 1 likes

Solved!! Notification color

PlanPremiumCountry RomaniaDeviceHuawei P10 liteOperating SystemAndroid Oreo My Question or Issue Ok so I realized that my notification buttons(pause, next song, last song) don't change color based on the thumbnail of the song I am currently playing. ...

Newbie

  Plan Premium Country  Romania Device Huawei P10 lite Operating System Android Oreo   My Question or Issue  Ok so I realized that my notification buttons(pause, next s...

Mantisentil

Community Legend

3334 Views

1 replies

0 likes

  • 3334 Views
  • 1 replies
  • 0 likes

Removal of the Library, Saved songs not working

PlanPremiumCountryEngland DeviceMotorola Moto G5Operating SystemAndroid Oreo My Question or Issue Since the update, I've been finding more and more issues with the mobile app. For one, I thought the library had simply been turned into the 'Favorite S...

Newbie

Plan Premium Country England  Device Motorola Moto G5 Operating System Android Oreo   My Question or Issue  Since the update, I've been finding more and more issues with the ...

Mantisentil

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashed when i try to press song options (3 dots or long press on song)

PlanPremiumCountry PolandDeviceXiaomi Redmi Note 5 Pro (whyred)Operating SystemAndroid 9.0 P My Question or Issue Spotify crashed when i try to press song options (3 dots or long press on song) for example i can't use song radio or add to playlist so...

Regular

Plan Premium Country  Poland Device Xiaomi Redmi Note 5 Pro (whyred) Operating System Android 9.0 P   My Question or Issue  Spotify crashed when i try to press song options (...

WASP-21b

Regular

2382 Views

3 replies

0 likes

  • 2382 Views
  • 3 replies
  • 0 likes