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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375427 Views

541 replies

34 likes

Account
Free
  • 375427 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Samsung Gear S3 remote connection error bluetooth not connected

If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTIFY 8.4.79.612 VERSION to your phone. It can fixed a...

Visitor

If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTI...

MitchB1

Newbie

844 Views

2 replies

1 likes

  • 844 Views
  • 2 replies
  • 1 likes

Yamaha wxc-50 not seen in spotify

I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see mystreamer. As soon as I enable bluetooth the streamer will be seen in Spotify.. Device(iPhone 8Operating System Windows 10 My Question or IssueIs this a must for Spotify to ...

Newbie

  I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see my streamer. As soon as I enable bluetooth the streamer will be seen in Spotify. .   Device (iPhone 8 Op...

686 Views

0 replies

1 likes

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Solved!! Order songs playlist

None of the below information isHi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (the one below it), but it starts to play a random son...

Newbie

None of the below information is Hi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (...

Loxer

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Disable Spotify Connect!?

This happens on Samsung Galaxy S8. No matter where I listen to music to or how, Spotify opens on my phone, as well as every other device I have that has Spotify on it. I DO NOT WANT TO LISTEN TO SPOTIFY ON ALL DEVICES POSSIBLE I JUST WANT TO LISTEN T...

Casual Listener

  This happens on Samsung Galaxy S8. No matter where I listen to music to or how, Spotify opens on my phone, as well as every other device I have that has Spotify on it. I DO NOT WANT TO LISTEN...

Loxer

Community Legend

4126 Views

2 replies

13 likes

  • 4126 Views
  • 2 replies
  • 13 likes

Saved Albums Refusing to Load

PlanPremium CountryUK DeviceSamsung Galaxy S7 Edge Operating SystemAndroid Version 8.0.0 (Oreo?) My Question or IssueI navigate the Spotify app to "Your Library" -> Albums and I'm greeted with a green wheel which spins infinitely. All other options, ...

Newbie

Plan Premium   Country UK   Device Samsung Galaxy S7 Edge   Operating System Android Version 8.0.0 (Oreo?)   My Question or Issue I navigate the Spotify app to "Your ...

Roberto_Smitty

Casual Listener

456 Views

2 replies

4 likes

  • 456 Views
  • 2 replies
  • 4 likes

Songs don't shuffle properly

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not work. At one point, it plays the same song 4 times ...

Regular

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not ...

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

Follow me button / Download hook

There are next big Bugs, that destroy the happiness of using spotify. Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes correct into green. If I open next time spotify the green button is...

Roadie

There are next big Bugs, that destroy the happiness of using spotify.  Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes corre...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Spotify Premium not working on my phone randomly

PlanPremiumCountry UKDeviceSony xperia ZOperating SystemAndroid My Question or Issue So i was wondering if there is an issue here or something i ammissing, i signed in both with my email and username, reset my phone, chekced my premium and it works o...

Regular

Plan Premium Country  UK Device Sony xperia Z Operating System Android   My Question or Issue  So i was wondering if there is an issue here or something i ammissing, i signed...

stiqqyjames

Regular

436 Views

3 replies

0 likes

  • 436 Views
  • 3 replies
  • 0 likes

Downloaded songs won't show up on artists

PlanPremiumCountry GreeceDeviceXiaomi Redmi 5My Question or IssueMy problem is that when I go to see my downloaded songs from an artist(library -> artists)It doesn't show anything to me. If I go to the artist's profile I can see the downloaded songs,...

Newbie

Plan Premium Country  Greece Device Xiaomi Redmi 5 My Question or Issue My problem is that when I go to see my downloaded songs from an artist (library -> artists) It doesn't show an...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Superuser Contribution Google Family Link with Spotify Family

My post is about linking google family link kids accounts to individual spotify family account. (spotify support told me I should contact google for thisbut perhaps some where already solve this?) I'm using:* Google Family Link with three <13 year ol...

Newbie

My post is about linking google family link kids accounts to individual spotify family account.  (spotify support told me I should contact google for thisbut perhaps some where already solve thi...

GhostDragon1979

Newbie

36047 Views

8 replies

21 likes

assistant
google
Home
  • 36047 Views
  • 8 replies
  • 21 likes

Não foi feito o estorno da mudança de cartão

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.

Newbie

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.  

356 Views

0 replies

0 likes

  • 356 Views
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Problems with WiFi speaker

PlanPremiumDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0 Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the queue and when I have songs in queue it skips every other song, I don't have ...

Newbie

Plan Premium Device Samsung Galaxy S7  Operating System Android 8.0   Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the qu...

456 Views

0 replies

0 likes

queue
Skiping tracks
speaker
Wifi Casting
wifi playback
  • 456 Views
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  • 0 likes

Random songs on locked screen and no No Album art/ covers anymore

My question/ issue: I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different look and there's no longer any Album art anywhere, whether it...

Newbie

My question/ issue:  I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different loo...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Fluctuating volume in car

Spotify PremiumCountry: Netherlands OnePlus 6, Android OxygenOS 9.0.4 Volkswagen Golf 7, 2018 model When I play music in the car, either via Bluetooth or Android Auto, the volume seems to fluctuate a lot. It seems to happen during the same parts of a...

Regular

Spotify Premium Country: Netherlands   OnePlus 6, Android OxygenOS 9.0.4   Volkswagen Golf 7, 2018 model     When I play music in the car, either via Bluetooth or Android ...

driekvds

Regular

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Car Display shows wrong song title

PlanPremiumCountryGermany DeviceHuawei P20 ProOperating SystemAndroid 8.1 My Question or Issue I connect my Phone via Bluetooth in my car (VW Golf VII - 2015), when it plays the music it shows the song title of the prevoius song on the car screen.Thi...

Casual Listener

Plan Premium Country Germany   Device Huawei P20 Pro Operating System Android 8.1   My Question or Issue  I connect my Phone via Bluetooth in my car (VW Golf VII - 2015), wh...

poochini

Casual Listener

1625 Views

3 replies

12 likes

  • 1625 Views
  • 3 replies
  • 12 likes

Missing profile icon, social, following?

After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library tab. Can anyone point us to where social features ar...

Music Fan

After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library t...

nigelje

Music Fan

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

album file corrupted with albums from downloaded songs

Plan Premium DeviceSamsung S8 and Apple IpodOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAm about to ditch Spotify because the software is so glitchy. I've had weeks of re downloading albums that disappear despite regul...

Regular

Plan Premium   Device Samsung S8 and Apple Ipod Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Am about to ditch Spotify because the software i...

pmwhf

Regular

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

Samsung Galaxy J7Pro (SM-J730GM/DS) Chrashed when Spotify is installed

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J7 Pro (SM-J730GM/DS)Operating System(Android 8.1.0 My Question or Issue Hi I Installed Spotify on my Samsung Galaxy J7 Pro (SM-J730GM/DS) and Every time I open spotify It crashed & Restart.The only wa...

Newbie

Plan Premium Country  Argentina Device Samsung Galaxy J7 Pro (SM-J730GM/DS) Operating System (Android 8.1.0   My Question or Issue  Hi I Installed Spotify on my Samsung Galax...

324 Views

0 replies

0 likes

  • 324 Views
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No Soundquality Setting on Honor View 20

PlanPremiumCountryGermanyDeviceHonor View 20Operating SystemAndroid 9 My Question or IssueWhen I'm navigating to the Spotify Settings - Sounquality it's greyed out and in brackets it says "not available". As I'm on a premium plan (family) I was wonde...

Casual Listener

Plan Premium Country Germany Device Honor View 20 Operating System Android 9   My Question or Issue When I'm navigating to the Spotify Settings - Sounquality it's greyed out and in bra...

ib-spot

Casual Listener

404 Views

1 replies

0 likes

Soundquality
  • 404 Views
  • 1 replies
  • 0 likes

Spotify starts playing randomly on my locked android

PlanPremium CountrySweden DeviceOnePlus 6 Operating SystemOxygenOs 9.0.3 My Question or IssueMy phone starts playing seemingly random songs (not from my playlists) even when it's locked and I'm not playing it myself from another source. I know I'm th...

Casual Listener

Plan Premium   Country Sweden   Device OnePlus 6   Operating System OxygenOs 9.0.3   My Question or Issue My phone starts playing seemingly random songs (not from my ...

Reval

Casual Listener

968 Views

2 replies

0 likes

Android
Oneplus
  • 968 Views
  • 2 replies
  • 0 likes