Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375686 Views

541 replies

34 likes

Account
Free
  • 375686 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

505 Views

0 replies

1 likes

Android
Indexing
iphone
Music
Organisation
PC
  • 505 Views
  • 0 replies
  • 1 likes

How to start Spotify automatically connected to Cast device

Plan PremiumCountry Czech Device - Asus ZenPad 8Operating System Android 7 My Question or IssueHow to configure Spotify to automatically start playback at Cast device ? I play my music from Spotify using Google ChromeCast - now I have always point mu...

Regular

Plan Premium Country Czech   Device - Asus ZenPad 8 Operating System Android 7   My Question or Issue How to configure Spotify to automatically start playback at Cast device ? I...

573 Views

0 replies

1 likes

  • 573 Views
  • 0 replies
  • 1 likes

Asus ZenPad 8 - skip song by swaping picture not working

Plan PremiumCountry Czech Rep Device Asus ZenPad 8Operating SystemAndroid 7 My Question or IssueI ussually skip track by swapping on its picture, at my Nexus 7 and Honor 10 all OK, but with Asus ZenPad 8 this is not working, picture changes, anyway o...

Regular

Plan Premium Country Czech Rep   Device Asus ZenPad 8 Operating System Android 7   My Question or Issue I ussually skip track by swapping on its picture, at my Nexus 7 and...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Songs not downloading all the way

I'm a premium user in the US, and I'm having trouble with my Android Galaxy J3. The first issue is that many of my downloaded songs say that they are downloaded, but they only download for about a minute. The second issue I have is that many of my ar...

Casual Listener

I'm a premium user in the US, and I'm having trouble with my Android Galaxy J3. The first issue is that many of my downloaded songs say that they are downloaded, but they only download for about a mi...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Al minimizar la app y regresar ocurre lo siguiente

Soy usuario premium y tengo mi musica descargada mi dispositivo es un huawei mate 10 lite y esto solo ocurre con los artistas que tengo descargados

Newbie

Soy usuario premium y tengo mi musica descargada mi dispositivo es un huawei mate 10 lite  y esto solo ocurre con los artistas que tengo descargados    

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Gapless Playback - bug?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Google HomePCOperating SystemAndroid 8.0.0Windows 10 1809 Is there an bug? I still have breaks between tracks even though this gapless playback option is enabled. Mixed albums have an one second break b...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Google Home PC Operating System Android 8.0.0 Windows 10 1809   Is there an bug? I still have breaks between tracks even though ...

normanr

Casual Listener

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Album art not displaying on mobile

PlanPremiumDeviceBlackBerry Z10Operating SystemBlackBerry 10 OS Version 10.3.3.3216 Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange part is that even when my phone is connected to wifi, album art still won't ...

Newbie

Plan Premium Device BlackBerry Z10 Operating System BlackBerry 10 OS Version 10.3.3.3216    Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange ...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Spotify back to previous page problem

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 Pie My Question or IssueHello everyone, I have a problem with my downloaded songs/albums. Sorry for the bad english Here is the problem; I can't back to previous page when i...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 9 Operating System Android 9 Pie   My Question or Issue Hello everyone,   I have a problem with my downloaded songs/albums...

501 Views

0 replies

0 likes

Offline issues
  • 501 Views
  • 0 replies
  • 0 likes

Radio list does not work

PlanPremiumCountryAustriaDeviceHonor View 10Operating SystemAndroid 9 My Question or Issue Although I click on follow when playing Radios of Artists or whatever, the Radios do not appear in the Radio list in my account. For Artists etc following func...

Newbie

Plan Premium Country Austria Device Honor View 10 Operating System Android 9   My Question or Issue  Although I click on follow when playing Radios of Artists or whatever, the Rad...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Separate Artist with Same Name

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Multiple artist that's share the same name causing listeners issues. Artist - Quin is a female rnb artist and now a Male group Quin has been added to her art...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Multiple artist that's share the same name causing listeners issues. Ar...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Albums don't show up in my library

PlanPremiumCountry GermanyDeviceHuawei P9Operating SystemAndroid My Question or Issue Since I have my Huawei P9, my Albums don't show up in the Library. I am using my Spotify Account on other Devices too and never had any probelms therw. However, sin...

Newbie

  Plan Premium Country  Germany Device Huawei P9 Operating System Android   My Question or Issue   Since I have my Huawei P9, my Albums don't show up in the Library. I...

626 Views

0 replies

3 likes

  • 626 Views
  • 0 replies
  • 3 likes

Superuser Contribution Canciones descargadas se vuelven a descargar cada semana

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue Por alguna razón, cada semana se vuelven a descargar todas mis canciones que ya están descargadas en mi Samsug S8 + es muy molesto, porque muchas ca...

Music Fan

Plan Premium Country  Argentina Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue   Por alguna razón, cada semana se vuelven a descargar to...

Peter

Spotify Legend

7274 Views

22 replies

0 likes

  • 7274 Views
  • 22 replies
  • 0 likes

There is a wait!

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just like Spotify, why there is a wait everytime i open the app, then i need to wait for the playlist to load and there is a wait everytime i ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Just like Spotify, why there is a wait everyti...

353 Views

0 replies

1 likes

  • 353 Views
  • 0 replies
  • 1 likes

stuck when playing my song

PlanPremiumCountry DeviceSony xperia XZ1Operating SystemAndroid P My Question or Issue when playing the song by my phone,once I tap the bottom virtual navigation button(back,home,muti)there must be stuck in my song,no matter what interface,in the spo...

Newbie

Plan Premium Country   Device Sony xperia XZ1 Operating System Android P   My Question or Issue  when playing the song by my phone,once I tap the bottom virtual navigation bu...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Search function doesn't work on 4G

PlanPremium for familyCountry ItalyDeviceHuawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6Operating SystemAndroid 7,8 My Question or IssueSearch function doesn't work on different smartphones (only mobile data, on wi-fi it works). Tri...

Newbie

  Plan Premium for family Country  Italy Device Huawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6 Operating System Android 7,8   My Question or Issue Search ...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

Does anyone know a transparent music widget that can be used in Android pie with Spotify ?

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueDoes anyone know a transparent music widget that can be used in Android pie with Spotify ? Thanks

Visitor

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue Does anyone know a transparent music widget that can be used in ...

830 Views

0 replies

0 likes

  • 830 Views
  • 0 replies
  • 0 likes

Android 9 "Pie" lock-screen controls missing

PlanPremiumCountry IrelandDeviceXiaomi Mi A2Operating SystemAndroid 9.0User IT skillsProMy Question or Issue Like in title. New phone, pure android (Android one program ). is something with android setup from my site (notifications?) or because of go...

Casual Listener

Plan Premium Country  Ireland Device Xiaomi Mi A2 Operating System Android 9.0 User IT skills Pro My Question or Issue  Like in title. New phone, pure android (Android one progra...

silencethanatos

Casual Listener

2473 Views

2 replies

2 likes

  • 2473 Views
  • 2 replies
  • 2 likes

How to keep the Spotify notification in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes

New update is disorganized

PlanPremiumCountry USDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Received an auto update on spotify this week. After update I'm not able to see albums or tracks I've downloaded when I click Artist. Instead, when I select ...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue  Received an auto update on spotify this week. After update I...

383 Views

0 replies

4 likes

  • 383 Views
  • 0 replies
  • 4 likes

Samsung Gear S3 remote connection error bluetooth not connected

If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTIFY 8.4.79.612 VERSION to your phone. It can fixed a...

Visitor

If you can't remote control spotify from your watch when your gear device and your samsug phone connected on bluetooth UNINSTALL your updated version of Spotify from your phone. And then UPLOAD SPOTI...

MitchB1

Newbie

844 Views

2 replies

1 likes

  • 844 Views
  • 2 replies
  • 1 likes