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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110343 Views

26 replies

3 likes

  • 110343 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222231 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222231 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578861 Views

79 replies

3 likes

  • 578861 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476868 Views

577 replies

40 likes

Account
Free
  • 476868 Views
  • 577 replies
  • 40 likes

Solved!! Spotify playlists/folders order isn't synced between Windows/Android.

Hello all!Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in the Windows app, but I didn't. When I re-order the fold...

Casual Listener

Hello all! Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in ...

user-removed

Not applicable

3561 Views

3 replies

0 likes

  • 3561 Views
  • 3 replies
  • 0 likes

All my downloads constantly redownloading after a day or few hours.

All my songs on offline are continuously deleted, without me doing anything on my phone. After every few hours or a day or so, it redownloads all my songs. I just got a Spotify premium subscription and this is becoming really irritating as a user who...

Newbie

All my songs on offline are continuously deleted, without me doing anything on my phone. After every few hours or a day or so, it redownloads all my songs.  I just got a Spotify premium subscri...

820 Views

0 replies

0 likes

  • 820 Views
  • 0 replies
  • 0 likes

Thumbs up/down went away with update.

Why was the thumbs up/down icon removed from radio? Is there a way to still personalize my radio channels?PlanPremiumCountry Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Why was the thumbs up/down icon removed from radio?  Is there a way to still personalize my radio channels? Plan Premium Country   Device  Samsung Galaxy 8 Operating System (iO...

Bgross388

Regular

1462 Views

11 replies

0 likes

  • 1462 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can't play a song

PlanPremiumCountry ukDeviceSamsung Galaxy 9, PCOperating SystemAndroid Oreo, Windows 10 neither my pc or my phone can seem to be able to play the death grips song, beyond alive. This only started in the last hour or so. I have tried restarting spotif...

Newbie

Plan Premium Country  uk Device Samsung Galaxy 9, PC Operating System Android Oreo, Windows 10    neither my pc or my phone can seem to be able to play the death grips so...

Jemi

Spotify Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Grey out, can't play

Can't play the music, i thought because of my plan. Then i change to premium and it turns out the same. I'm a newbee on spotify.PlanPremiumCountry IndonesiaDeviceVivo v5Operating SystemAndroid 6.0 My Question or Issue

Casual Listener

Can't play the music,  i thought because of my plan. Then i change to premium and it turns out the same.  I'm a newbee on spotify. Plan Premium Country  Indonesia Device Vivo v5 ...

Jemi

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No puedo ver mis álbumes en la app

Plan PremiumCountry EspañaDeviceXiaomi Mi A2 My Question or Issue No puedo ver mis álbumes, cuando entró se queda siempre pensando

Newbie

Plan Premium Country  España Device Xiaomi Mi A2   My Question or Issue  No puedo ver mis álbumes, cuando entró se queda siempre pensando  

Jemi

Spotify Legend

1150 Views

1 replies

0 likes

  • 1150 Views
  • 1 replies
  • 0 likes

Full library view

PlanPremiumCountry U.S.ADeviceSamsung Galaxy 9 (SM-G960u1) Operating SystemAndroid 9.0My Question or IssueI know there are different views of the library for premium and free users. I have a premium account however my library still only displays play...

Casual Listener

Plan Premium Country  U.S.A Device Samsung Galaxy 9 (SM-G960u1)   Operating System Android 9.0 My Question or Issue I know there are different views of the library for premium and...

Cloudlion

Casual Listener

1066 Views

4 replies

0 likes

  • 1066 Views
  • 4 replies
  • 0 likes

MIUI 10 no Spotify Playback Control Buttons

PlanPremiumCountry GermanyDeviceLeEco Le Pro 3 Elite (x722)Operating SystemAndroid 7.2 MIUI 10 17.02.19 Beta My Question or Issue As you can see in the screenshots I don't have the playback buttons which is very annyoing. Maybe someone had the same p...

Regular

Plan Premium Country  Germany Device LeEco Le Pro 3 Elite (x722) Operating System Android 7.2 MIUI 10 17.02.19 Beta   My Question or Issue  As you can see in the screenshots ...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Spotify Connect stopped working on AV receiver

PlanPremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or Issue My AV receiver stopped showing up as an available device (Denon AVR-X6400) after the most recent Spotify update. It's not listed on my wife's Galaxy S9 eit...

Newbie

Plan Premium Country  USA Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue   My AV receiver stopped showing up as an available device (Denon AVR...

1181 Views

0 replies

1 likes

Android 9
Denon AVR
  • 1181 Views
  • 0 replies
  • 1 likes

every day Spotify uninstalls all my songs

this is really annoying, haven't found a solution yet. any help would be appreciated

Casual Listener

this is really annoying, haven't found a solution yet. any help would be appreciated

payals73

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Is there a WIP Chromebook app?

Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web player isn't the best in my experience since I like my p...

Visitor

Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web playe...

779 Views

0 replies

2 likes

chromebook
  • 779 Views
  • 0 replies
  • 2 likes

Artist songs

Some Artist are not available in India why like Charlie Puth Linkin park etc

Casual Listener

Some Artist are not available in India why like Charlie Puth Linkin park etc   

Darshanbs

Casual Listener

1050 Views

2 replies

0 likes

warner music
  • 1050 Views
  • 2 replies
  • 0 likes

Solved!! Linkin Park and Green Day songs not available

Plan FreeCountry IndiaDevice Sony Xperia T2 UltraOperating System Android Lollipop 5.1 My Question or Issue I'm not able listen to Linkin Park and Green Day's songs as it shows that the song is not available. So i want to ask if this for everyone or ...

Newbie

Plan Free Country India Device Sony Xperia T2 Ultra Operating System Android Lollipop 5.1  My Question or Issue I'm not able listen to Linkin Park and Green Day's songs as it shows that the ...

Mantisentil

Community Legend

11988 Views

1 replies

6 likes

Green Day
linkin park
  • 11988 Views
  • 1 replies
  • 6 likes

Music switches song mid way through without permission

Premium for studentsUSAGalaxy Note 9My Question or Issue When I am listening to music on my phone or PC, spotify randomly switches to another playlist that I've never searched for.I have logged out of all sessions and removed the playlist but it keep...

Newbie

Premium for students USA Galaxy Note 9 My Question or Issue  When I am listening to music on my phone or PC, spotify randomly switches to another playlist that I've never searched for. I ha...

Noah

Community Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Latest UI

PlanPremiumCountry India DeviceOne plus 6Operating SystemAndroid pie My Question or Issue I'm not able to acces the latest UIEarlier before i was able to acces it but suddenly it just shifted to the old UI.

Casual Listener

Plan Premium Country  India   Device One plus 6 Operating System Android pie   My Question or Issue  I'm not able to acces the latest UI Earlier before i was able to a...

Dhruv014

Casual Listener

1193 Views

2 replies

0 likes

UI
  • 1193 Views
  • 2 replies
  • 0 likes

Spotify doesn't work with

PremiumItaly Redmi 5 PlusAndroid 9 Pie My Question or IssueHi.I've a problem with the android app of Spotify.Usually when i'm using mobile connection, it seems that i'm offline and i have to close and re-open the app to work. My provider is "Ho Mobil...

Visitor

  Premium Italy     Redmi 5 Plus Android 9 Pie   My Question or Issue Hi. I've a problem with the android app of Spotify. Usually when i'm using mobile connection, it...

isaumyam

Composer

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Solved!! Still unable to post to Instagram Stories

PlanPremiumCountryUnited States DeviceLG G6Operating SystemAndroid version 8.8.0 My Question or Issue I have the most up to date version of Spotify, Instagram, and the Android operating system, but I'm still unable to share music to Instagram Stories...

Casual Listener

Plan Premium Country United States  Device LG G6 Operating System Android version 8.8.0   My Question or Issue  I have the most up to date version of Spotify, Instagram, and ...

Clément_L

Music Fan

2630 Views

5 replies

0 likes

Functionality
Instagram Stories
  • 2630 Views
  • 5 replies
  • 0 likes

Sort folders separately from playlists?

Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically? You know, like you used to, and even Windows 95 could?

Gig Goer

Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically?   You know, like you used to, and even Windows 95 could?

Clément_L

Music Fan

737 Views

1 replies

1 likes

  • 737 Views
  • 1 replies
  • 1 likes

Shuffle all songs from library

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Since the last update I can't see all songs from my library by titles anymore to do Shuffle all, so how can we shuffle all songs from our Library now? I trie...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android   My Question or Issue  Since the last update I can't see all songs from my library by titles a...

Clément_L

Music Fan

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Solved!! Hi i am using spotify from india which launched few days ago i cant find any vidoes on Spotify app

Hi i am using spotify from india i cant find any vidoes on Spotify app i looked through out but still i cant find vidoes

Newbie

Hi i am using spotify from india i cant find any vidoes on Spotify app i looked through out but still i cant find vidoes

Brunelicia

Community Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes