Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
hnavia
Regular
27780 Views
59 replies
23 likes

27780 Views
59 replies
23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
870386 Views
11 replies
50 likes
Android
Guide
Troubleshooting

870386 Views
11 replies
50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
24742 Views
3 replies
0 likes

24742 Views
3 replies
0 likes

Download bar doesn't show up

PlanPremiumCountry PolandDeviceHuawei Mate 10 LiteOperating SystemAndroid 8.0 My Question or IssueWhen I click on downloading some playlists or albums it shows progress bar only on Spotify app. I can't see any information on status bar on top of the ...

kodimks
Casual Listener
Plan Premium Country Poland Device Huawei Mate 10 Lite Operating System Android 8.0 My Question or Issue When I click on downloading some playlists or albums it shows progress ...
2018-12-06 7:32:32 PM
450 Views
0 replies
4 likes

450 Views
0 replies
4 likes

Pull down search within playlist...

WHY did you remove this feature?... Now its in the 3 dot menu, meaning it takes much longer time. I used this feture daily...

1nYourFace
Regular
WHY did you remove this feature?... Now its in the 3 dot menu, meaning it takes much longer time. I used this feture daily...
2018-12-05 8:05:33 PM
2018-12-06 7:28:47 PM
Zarrex
Casual Listener
729 Views
5 replies
17 likes

729 Views
5 replies
17 likes

Sort By and Search Bar Disappeared - Pixel 3

I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.

kitkat_
Casual Listener
I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.
2018-12-06 5:23:25 PM
2018-12-06 5:36:02 PM
kitkat_
Casual Listener
828 Views
1 replies
1 likes

828 Views
1 replies
1 likes

Canciones descargadas desaparecen al iniciar sesión con Datos Móviles

PlanPremiumCountry ArgentinaDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or Issue Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) aparecen todas las canciones descargadas pero, cuando lo hago con mis datos móviles algunas...

FSastre94
Newbie
Plan Premium Country Argentina Device Moto E4 Plus Operating System Android 7.1.1 My Question or Issue Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) apare...
2018-12-06 4:00:54 PM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Library (+) vs Favourites (Heart)

Plan: PremiumDevice: Samsung Galaxy Note 4Operating System: Android 6.0.1 My Question or Issue I used to use extensively the automatic Favourite Songs Playlist in Freemium to define my Music Collection. After changing to Premium it gets very confusin...

Andy_whatever
Casual Listener
Plan: Premium Device: Samsung Galaxy Note 4 Operating System: Android 6.0.1 My Question or Issue I used to use extensively the automatic Favourite Songs Playlist in...
2018-12-06 3:53:07 PM
400 Views
0 replies
0 likes
Library Favourits Premium

400 Views
0 replies
0 likes

i want play song without shuffle

hello, I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not want that I want to play the song I want, no the shuffle play. ple...

zezo
Newbie
hello, I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not wa...
2018-12-06 1:53:15 PM
309 Views
0 replies
0 likes
Spotify

309 Views
0 replies
0 likes

Spotify stopped recognising disconnected earphones or usb dac

Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC.It was fine for last few years. (any new updates??) DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

razorre
Music Fan
Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC. It was fine for last few years. (any new updates??) Device Xiaomi Redmi Note 4 (snapdragon) Androi...
2018-12-06 1:28:07 PM
332 Views
0 replies
1 likes

332 Views
0 replies
1 likes

Spotify stops playing music after few tracks

Spotify stops playing music after few tracks - in a middle of a track !it started to happen this week (any new updates??), it was fine for last few years. DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

razorre
Music Fan
Spotify stops playing music after few tracks - in a middle of a track ! it started to happen this week (any new updates??), it was fine for last few years. Device Xiaomi Redmi Note 4 (snap...
2018-12-06 1:26:25 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Laod payment always fails (philippines)

So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?

Khylee
Newbie
So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?
2018-12-06 1:17:09 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Solved!! Stops after two or three songs, have to open app (not even push play) to restart

PlanPremiumCountryUSADeviceNokia 6.1 Model TA-1045Operating SystemAndroid v9 My Question or IssueI can stream two to three songs before playback stops, always at the end of the song before the next song starts. Unlocking the phone and opening the app...

ddward
Newbie
Plan Premium Country USA Device Nokia 6.1 Model TA-1045 Operating System Android v9 My Question or Issue I can stream two to three songs before playback stops, always at the end of t...
2018-12-05 6:27:25 PM
2018-12-06 4:46:41 AM
Ragedoge
Composer
666 Views
1 replies
0 likes

666 Views
1 replies
0 likes

Superuser Contribution Xtrons android 8.0.0 error message

PlanPremiumCountry United kingdomDeviceXtrons in car touchscreen px5Operating SystemAndroid 8.0.0 My Question or IssueAfter the latest spotify update i lost all of my saved album and playlist downloads for listening offline (whilst driving).When I go...

Markk2
Casual Listener
Plan Premium Country United kingdom Device Xtrons in car touchscreen px5 Operating System Android 8.0.0 My Question or Issue After the latest spotify update i lost all ...
2018-11-21 7:39:01 PM
2018-12-05 12:42:25 AM
ynh-rmx67s_p
Regular
2584 Views
8 replies
0 likes
Xtrons android developer warning com.spotify.music

2584 Views
8 replies
0 likes

Playlist order

PlanFree/Premium Operating SystemAndroid My Question or Issue A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to play the songs in order of when the song was added. Before it just played songs ...

11658
Casual Listener
Plan Free/Premium Operating System Android My Question or Issue A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to ...
2018-11-24 4:57:44 PM
2018-12-05 11:09:48 PM
11658
Casual Listener
943 Views
4 replies
0 likes

943 Views
4 replies
0 likes

Scroll button bug, passes it's limit of scrolling.

PlanPremiumCountry United StatesDeviceAndroidOperating SystemAndroid 7.0 My Question or IssueScroll button would go up past under the title of the playlist (blue half a circle is where it would go) which makes it unable to click scrollable unless scr...

RossDerpy
Newbie
Plan Premium Country United States Device Android Operating System Android 7.0 My Question or Issue Scroll button would go up past under the title of the playlist (blue half a ...
2018-12-05 9:46:47 PM
284 Views
0 replies
0 likes
bug

284 Views
0 replies
0 likes

Solved!!Superuser Contribution Search within playlist not appearing when swiping down

PlanFreeCountry BrazilDeviceMotorola z2 play xt1070Operating SystemAndroid Oreo My Question or Issue Few months ago I was able to search within the playlist by swiping down. Now nothing happens the option to search is gone.

FernanDK
Music Fan
Plan Free Country Brazil Device Motorola z2 play xt1070 Operating System Android Oreo My Question or Issue Few months ago I was able to search within the playlist by...
2018-08-31 5:57:27 PM
2018-12-05 3:06:39 PM
AeroZ
Composer
2456 Views
12 replies
1 likes

2456 Views
12 replies
1 likes

Videos and Gifs no longer playing

PlanPremiumCountry UK Operating SystemAndroid My Question or IssueAbout 3 weeks ago i was seeing videos and gifs when listening to music. Now they're not there. Any ideas how to get them back?

beanhead09
Newbie
Plan Premium Country UK Operating System Android My Question or Issue About 3 weeks ago i was seeing videos and gifs when listening to music. Now they're not there....
2018-12-05 9:42:04 AM
600 Views
0 replies
0 likes

600 Views
0 replies
0 likes

Pioneer mvh-x580dab Spotify not working

PlanPremiumCountry United KingdomDeviceSony Xperia z3Operating SystemAndroid 6.0.1 My Question or IssueHello, I have an issue with my head unit and Spotify. I've read everywhere and can't find a solution to my problem . The head unit I have in my car...

stretchmyjerky
Newbie
Plan Premium Country United Kingdom Device Sony Xperia z3 Operating System Android 6.0.1 My Question or Issue Hello, I have an issue with my head unit and Spotify. I've read ev...
2018-12-03 3:23:04 PM
2018-12-05 7:52:36 AM
00schneider
Newbie
1869 Views
1 replies
7 likes

1869 Views
1 replies
7 likes

Superuser Contribution Mobile spotify pausing songs jack 3.5

PlanPremiumCountry PortugalDeviceNeffosOperating SystemAndroid 5.1 My Question or Issue Spotify keeps pausing while i'm driving, i connect the smartphone to car audio with a 3.5 jack cable and what I believe is that spotify spotify keeps assuming som...

Pigmints
Casual Listener
Plan Premium Country Portugal Device Neffos Operating System Android 5.1 My Question or Issue Spotify keeps pausing while i'm driving, i connect the smartphone to...
2018-11-28 10:18:35 PM
2018-12-05 7:42:38 AM
Jemi
Spotify Legend
563 Views
3 replies
0 likes
Mobile
pausing

563 Views
3 replies
0 likes

Removed local song but it won't disappear from 'Songs' in Spotify and you can't delete it.

PlanPremiumCountry SwedemDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueHow do I go about removing a grayed out track from my 'Songs' playlist in my library? I have already tried to reinstall Spotify multiple times. I've had t...

Diggasson
Casual Listener
Plan Premium Country Swedem Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue How do I go about removing a grayed out track from my 'Songs' playli...
2018-12-05 7:16:37 AM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Google Maps unable to connect to Spotify

PlanPremiumCountry DeviceNubia Z11Operating SystemMarshmallow My Question or Issue Hi, when I try to run Spotify on Google Maps or with Android Auto I get a message "unable to connect to Spotify" but Spotify itself works when want to listen music. Is...

dori4n
Newbie
Plan Premium Country Device Nubia Z11 Operating System Marshmallow My Question or Issue Hi, when I try to run Spotify on Google Maps or with Android Auto I get a message...
2018-12-05 7:10:13 AM
482 Views
0 replies
0 likes

482 Views
0 replies
0 likes

Friend Feed

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue I just really want to see an option in the mobile version where you can see you 'friend feed'. Now i can only see this in desktop version. Could you plea...

manoouux
Casual Listener
Plan Premium Country Netherlands Device Samsung Galaxy S7 Operating System Android My Question or Issue I just really want to see an option in the mobile version where you can ...
2018-12-04 10:41:02 PM
2018-12-05 6:33:40 AM
Mantisentil
Community Legend
625 Views
1 replies
0 likes
Friend Activity
Friend Feed
Friends

625 Views
1 replies
0 likes

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Android

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