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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193464 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193464 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534616 Views

78 replies

3 likes

  • 534616 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437608 Views

565 replies

37 likes

Account
Free
  • 437608 Views
  • 565 replies
  • 37 likes

Discover weekly album art

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8+Operating SystemAndroid OreoMy Question or Issue Album art for dicover weekly is not displayed in english or in my set native language that is Swedish, last time i checked it was still the native langu...

Newbie

Plan Premium Country  Sweden Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue  Album art for dicover weekly is not displayed in english or in my se...

Noah

Spotify Star

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Sportify won't launch

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue Since latest Android update, Spotify doesn't launch. It opens then closed immediately. I have tried rebooting and uninstalling/reinstalling multiple tim...

Visitor

  Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Since latest Android update, Spotify doesn't launch. ...

Noah

Spotify Star

928 Views

5 replies

0 likes

  • 928 Views
  • 5 replies
  • 0 likes

Android Playlist / Folder Organization

PlanPremiumCountryU.S. DeviceS5Operating Systemandroid My Question or Issue Prior to the last update, I was able to move and organize playlists and folders on spotify desktop and they would update/organize on my Android Galaxy S5. Since the last upda...

Gig Goer

Plan Premium Country U.S.  Device S5 Operating System android   My Question or Issue   Prior to the last update, I was able to move and organize playlists and folders on spo...

Karaptian

Gig Goer

1800 Views

1 replies

6 likes

  • 1800 Views
  • 1 replies
  • 6 likes

"Tocando" músicas não baixadas OFFLINE

PlanPremiumCountry Curitiba/PrDeviceXiaomi Mi8ProOperating SystemAndroid My Question or Issue Quando entro no modo offline e coloco para tocar todas as minhas músicas no aleatório o App tenta tocar as músicas não baixadas e fica mudo até eu passar a ...

Newbie

  Plan Premium Country  Curitiba/Pr Device Xiaomi Mi8Pro Operating System Android    My Question or Issue  Quando entro no modo offline e coloco para tocar todas a...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Sorting Albums Alphabeticly in Album Mode in library

PremiumGermanySamsung Galaxy S7Android 8.0 Since some days the Albums in my Library just do whatever they like. They switch places all the time. Before that they were sorted alphabeticly within an Artist. E.g. Green Days Albums would Start with 21Cen...

Newbie

  Premium Germany Samsung Galaxy S7 Android 8.0   Since some days the Albums in my Library just do whatever they like. They switch places all the time. Before that they were sorted al...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Finding music

I'm using Spotify free, Moto G6 Play with Oreo, USA.Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when the user opens the app for the first time. I wonder ho...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when...

songassistant

Composer

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Adding playlists is a pain

I'm using Spotify free, Moto G6 Play with Oreo, USA.When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening them? This would take forever. The Roku app does show t...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening ...

songassistant

Composer

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car view for Android users

UPDATE March 5, 2019: Starting today all Premium users on Android will see a new feature while in car view. Now it’s easier to change and view content directly from the car view. From the car view, just tap or swipe on the “CHOOSE MUSIC” area at the ...

Spotify

UPDATE March 5, 2019:    Starting today all Premium users on Android will see a new feature while in car view.   Now it’s easier to change and view content directly from the...

meahtenoha

Spotify

82151 Views

17 replies

16 likes

  • 82151 Views
  • 17 replies
  • 16 likes

Solved!! Local files not accessible anymore

Plan : PremiumCountry : FranceDevice : Samsung A3 2016Operating System: Android v7.0 My Question or Issue:Sometimes ago, I added local files to desktop application (the album is "Gordon Webster Meets Hetty Kate -Gordon Webster, Hetty Kate-") thanks t...

Casual Listener

Plan : Premium Country : France Device : Samsung A3 2016 Operating System: Android v7.0   My Question or Issue: Sometimes ago, I added local files to desktop application (the album is "Gor...

RemiFr

Casual Listener

2119 Views

3 replies

0 likes

  • 2119 Views
  • 3 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Can't login to Spotify app on Android

Plan - FreeCountry - USA Device - Galaxy S7Operating System - Android Oreo My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details I get the error: "We're currently experiencing problems. Please try again...

Newbie

Plan - Free Country - USA   Device - Galaxy S7 Operating System - Android Oreo   My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details ...

1095 Views

0 replies

0 likes

Android
Login
Spotify
  • 1095 Views
  • 0 replies
  • 0 likes

Changing Storage Location

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slows my phone right down.Why is this happening?Is ther...

Newbie

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slow...

697 Views

0 replies

0 likes

  • 697 Views
  • 0 replies
  • 0 likes

Can't search via voice on Android auto.

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info about that for you" even after a simple command like "...

Newbie

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info abo...

879 Views

0 replies

5 likes

Android Auto.
Spotify
Voice Search
  • 879 Views
  • 0 replies
  • 5 likes

Solved!! Downloading a Playlist to an Android Phone Question

PremiumUnited StatesSamsung Galaxy J3 Luna ProAndroid 6.0.1 Hello,I have installed the Spotify App on my phone and understand how to compile a playlist.That done,can I then dowload a playlist(or playlists) to my phone? That is,can I put those data on...

Regular

    Premium United States Samsung Galaxy J3 Luna Pro Android 6.0.1   Hello, I have installed the Spotify App on my phone and understand how to compile a playlist. That done,ca...

wbee

Regular

1298 Views

2 replies

0 likes

  • 1298 Views
  • 2 replies
  • 0 likes

Galaxy watch no settings

PlanPremiumCountry SwedenDeviceSamsung Galaxy watchOperating SystemTeizen 4.0 My Question or Issue when I open settings I only get to chose playback mod so I can't choose a Bluetooth device

Newbie

Plan Premium Country  Sweden Device Samsung Galaxy watch Operating System Teizen 4.0   My Question or Issue  when I open settings I only get to chose playback mod s...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Lineage OS 16 - app not starting

PlanPremiumDeviceSamsung Galaxy S4 mini (i9195I)Operating SystemAndroid 9, Lineage OS 16 distribution My Question or Issue Hello, I have a fresh install of Lineage OS. After installing Spotify, the app crashes on start, just showing the initial logo....

Newbie

Plan Premium Device Samsung Galaxy S4 mini (i9195I) Operating System Android 9, Lineage OS 16 distribution   My Question or Issue  Hello, I have a fresh install of Lineage OS. After...

1969 Views

0 replies

0 likes

Android 9
crashing
lineageos
  • 1969 Views
  • 0 replies
  • 0 likes

Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

PlanPremiumCountryItaly DeviceSamsung Galaxy J5sOperating SystemAndroid 6.1 My Question or IssueLoading is stuck after every listen, the only choice I have is to restart the app every time I want to change song-playlist.Never happened before, I've al...

Newbie

Plan Premium Country Italy  Device Samsung Galaxy J5s Operating System Android 6.1   My Question or Issue Loading is stuck after every listen, the only choice I have is to restart...

Loxer

Community Legend

756 Views

1 replies

0 likes

Cache
loading
reboot
Search
stuck
  • 756 Views
  • 1 replies
  • 0 likes

Spotify pausing music randomly itself

Plan: PremiumCountry: ThailandDeviceXperia Z5 CompactOperating SystemAndroid N 7.1.1 When I play music and leave for 20-30 sec. the music will pause. But I didn't open any other music and video app.

Casual Listener

Plan: Premium Country: Thailand Device Xperia Z5 Compact Operating System Android N 7.1.1   When I play music and leave for 20-30 sec. the music will pause. But I didn't open any oth...

iDirector

Regular

961 Views

2 replies

0 likes

  • 961 Views
  • 2 replies
  • 0 likes

Can not open library/albums

Hi,I've been using spotify for a long time without any bugs at all.Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happens even after 10 minutes.What I already tried:- made su...

Casual Listener

Hi, I've been using spotify for a long time without any bugs at all. Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happe...

Loxer

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

remove my favorite albums and songs

PlanPremiumCountry GermanyDeviceOneplus5Operating SystemAndroid P My Question or Issue Can't remove the songs from my favorite albums and songs, that's annoying.

Newbie

Plan Premium Country  Germany Device Oneplus5 Operating System Android P   My Question or Issue  Can't remove the songs from my favorite albums and songs, that's annoying. &...

1073 Views

0 replies

5 likes

  • 1073 Views
  • 0 replies
  • 5 likes