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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110350 Views

26 replies

3 likes

  • 110350 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222244 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222244 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578873 Views

79 replies

3 likes

  • 578873 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476876 Views

577 replies

40 likes

Account
Free
  • 476876 Views
  • 577 replies
  • 40 likes

Spotify App crashes constantly on Android 8.0 LG G7

PlanPremiumCountry SpainDeviceLG G7 ThinQ Operating SystemAndroid Oreo 8.0 My Question or IssueMy Smartphone LG G7 keeps crashing every few seconds. This has never happened before, but last month has been terrible. I cant use the app on the go on my ...

Newbie

Plan Premium Country  Spain Device LG G7 ThinQ  Operating System Android Oreo 8.0   My Question or Issue My Smartphone LG G7 keeps crashing every few seconds. This has never ...

1383 Views

0 replies

4 likes

app crashes
Crash Android
LG G7 ThinQ
OREO
  • 1383 Views
  • 0 replies
  • 4 likes

Mi cuenta de Spotify esta extremadamente lenta

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium- FamiliarCountryColombiaDeviceLG G6 - H871 AT&TOperating System( Android 8.0.) My Question or Issue Yo tengo Spotify hac...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium- Familiar Country Colombia Device LG G6 - H871 AT&T Oper...

10874 Views

0 replies

26 likes

  • 10874 Views
  • 0 replies
  • 26 likes

Solved!! Problem with my smartwatch

PlanPremiumCountryMexico DeviceSamsung Gear S3Operating SystemAndroid Oreo My Question or Issue I download Spotify on my watch, in settings/playback I got two options (stream on wifi or remote) when I chose remote it doesn't matter if it connected vi...

Visitor

Plan Premium Country Mexico  Device Samsung Gear S3 Operating System Android Oreo   My Question or Issue   I download Spotify on my watch, in settings/playback I got tw...

Noah

Community Legend

1626 Views

1 replies

0 likes

bluetooth
Gear S3
  • 1626 Views
  • 1 replies
  • 0 likes

Switch from Video to Behind the Lyrics

PlanPremium CountryPhilippines DeviceLG Q6Operating SystemAndroid Oreo My Question or Issue Is there a way to switch from the video uploaded by the artist back to Behind the Lyrics or just the regular playing tab? If not I hope they make an option fo...

Newbie

Plan Premium   Country Philippines   Device LG Q6 Operating System Android Oreo   My Question or Issue  Is there a way to switch from the video uploaded by the ar...

AcousticGrover

Gig Goer

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Loud ads in Australia

I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like having compressed air blowing your eardrums out. Fr...

Newbie

I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like ...

AcousticGrover

Gig Goer

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

My Autoplay isn't working

PlanPremiumCountry USADeviceSamsung J7 Prime + Dell Laptop Operating SystemAndroid + Windows 10 My Question or IssueFor a while now, both my phone and my laptop will not autoplay other music after the last song in the album or playlist has played. Af...

Casual Listener

Plan Premium Country  USA Device Samsung J7 Prime + Dell Laptop  Operating System Android + Windows 10    My Question or Issue For a while now, both my phone and my lapt...

Karen1004

Casual Listener

1141 Views

3 replies

0 likes

  • 1141 Views
  • 3 replies
  • 0 likes

No play queue

PlanFreeCountry IndiaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueThere is no play queue button anywhere on the menu or now playing screen

Newbie

Plan Free Country  India Device Oneplus 5T Operating System Android 9   My Question or Issue There is no play queue button anywhere on the menu or now playing screen  

Bittencourt

Spotify Star

863 Views

1 replies

0 likes

play queue missing
  • 863 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with daily mix

Plan: Free/PremiumDevice: NVIDIA Shield My Question or IssueNo Daily Mix. Daily mix working fine on Android Samsung phone. It was working on my old Android TV Box. I replaced my old Android box with NVIDIA Shield. Logged into my account and No Daily ...

Regular

Plan:  Free/Premium Device:  NVIDIA Shield   My Question or Issue No Daily Mix.  Daily mix working fine on Android Samsung phone.  It was working on my old Andr...

nealhayden

Regular

937 Views

2 replies

0 likes

  • 937 Views
  • 2 replies
  • 0 likes

Not available in my country but PC is fine?

I am unable to Download Spotify on my Android but i am able to use Spotify perfectly fine on a PC PS4 and on the TV and i was curious if there was anyway to get around this.

Casual Listener

  I am unable to Download Spotify on my Android but i am able to use Spotify perfectly fine on a PC PS4 and on the TV and i was curious if there was anyway to get around this.  

hawktamer

Casual Listener

838 Views

2 replies

0 likes

  • 838 Views
  • 2 replies
  • 0 likes

Many artists like the goo goo dolls, Led Zepplin are not available on Spotify India

PlanPremiumCountry INDIADeviceOne PlusOperating SystemAndroid My Question or IssueMany artists like the Goo Goo dolls, Led Zepplin are not available on Spotify India, what should i do ? I really need these artists on spotify moreover i just subscribe...

Casual Listener

  Plan Premium Country  INDIA Device One Plus Operating System Android   My Question or Issue Many artists like the Goo Goo dolls, Led Zepplin are not available on Spotify I...

Brunelicia

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution "you discovered" page don't go away

i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it (not now) that say:" "you discovered a premium feature!" Can't have anything else on the screen.PlanFreeCountry Isr...

Casual Listener

i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it  (not now) that say:" "you discovered a premium feature!" C...

Peter

Spotify Legend

1043 Views

3 replies

0 likes

  • 1043 Views
  • 3 replies
  • 0 likes

Will not refresh from now playing or when turning on screen.

PlanPremiumCountryUS DeviceSamsung Galaxy S7Operating SystemAndroid * My Question or Issue Any music saved onto my phone will not refresh the song list after I open the now playing window and try to go back to the list of the artists music. This also...

Casual Listener

Plan Premium Country US  Device Samsung Galaxy S7 Operating System Android *   My Question or Issue  Any music saved onto my phone will not refresh the song list after I open...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

Autoplay feature no longer working?

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question or IssueRecently the autoplay feature has stopped working for me. I have tried all the basic troubleshooting steps (disable then re-enable autoplay setting, reboot my device, clea...

Newbie

Plan Premium Country USA   Device Pixel 3 Operating System Android   My Question or Issue Recently the autoplay feature has stopped working for me. I have tried all the basic tro...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Spotify Crashes when trying to access Local File Playlists

PlanPremium DeviceSamsung Galaxy S8Operating System Android 8.0.0 My Question or IssuePreviously I had several playlists of only local file music that I made on desktop, and moving my music to my phone allowed the playlists to work, but I can't seem ...

Music Fan

Plan Premium  Device Samsung Galaxy S8 Operating System  Android 8.0.0   My Question or Issue Previously I had several playlists of only local file music that I made on desktop...

Das_Terminator

Music Fan

1393 Views

2 replies

0 likes

  • 1393 Views
  • 2 replies
  • 0 likes

Crossfade en mis playlist

PlanPremiumCountry UruguayDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueEn mis Playlist personales no puedo hacer Crossfade entre canciones , me refiero cuando no dejo la canción completa y la cambio antes de terminar, funci...

Newbie

Plan Premium Country  Uruguay Device Samsung Galaxy S7 Operating System Android Oreo     My Question or Issue En mis Playlist personales no puedo hacer Crossfade entre ...

768 Views

0 replies

2 likes

  • 768 Views
  • 0 replies
  • 2 likes

Modo incognito

Hola! Es posible realizar sesiones de incognito que no dejen ningún rastro en el historial? De vez en cuando mis hijos ponen música infantil y no me gusta que guarde ese historial y que después me recomiende esa música. Igualmente a vecs en el coche ...

Newbie

  Hola! Es posible realizar sesiones de incognito que no dejen ningún rastro en el historial?   De vez en cuando mis hijos ponen música infantil y no me gusta que guarde ese historial y ...

Bittencourt

Spotify Star

4177 Views

1 replies

0 likes

  • 4177 Views
  • 1 replies
  • 0 likes

Applicazione non funziona correttamente

Buongiorno a tutti,sono passato da qualche mese da un altro provider di musica a spotify family, mi sto accorgendo che un buon 90% delle volte sia a me che a gli altri membri della mia famiglia all'apertura dell'applicazione, sia Android che Windows,...

Newbie

Buongiorno a tutti, sono passato da qualche mese da un altro provider di musica a spotify family, mi sto accorgendo che un buon 90% delle volte sia a me che a gli altri membri della mia famiglia all...

899 Views

0 replies

3 likes

  • 899 Views
  • 0 replies
  • 3 likes

Music keeps moving from SD card to local storage

I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage. I have a farily large library, and this has completely blown away all my available local storage. I...

Casual Listener

I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage.  I have a farily large library, and this ha...

WiniciusAL

Casual Listener

829 Views

1 replies

3 likes

  • 829 Views
  • 1 replies
  • 3 likes

Solved!! Why am I unable to listen to some albums when I'm in India?

PlanFree/Premium: On a 30 day trialCountry: India Device: OnePlus 6Operating System: Android Pie My Question or Issue: When i was a free user, there was no album that I failed to find/play. But however, once I started 30 day trial, I couldn't find/pl...

Visitor

Plan Free/Premium: On a 30 day trial Country: India   Device: OnePlus 6 Operating System: Android Pie   My Question or Issue: When i was a free user, there was no album tha...

user-removed

Not applicable

5632 Views

6 replies

3 likes

  • 5632 Views
  • 6 replies
  • 3 likes

Multiple albums from several artists not available

PlanPremiumCountry SwedenDeviceOnePlus 5Operating SystemAndroid oreo My Question or Issue I listen to a lot of country music and today I noticed that several full albums (that I listened to a few days ago) are not available anymore. All Darius Rucker...

Casual Listener

Plan Premium Country  Sweden Device OnePlus 5 Operating System Android oreo   My Question or Issue  I listen to a lot of country music and today I noticed that several full a...

Mantisentil

Community Legend

1406 Views

2 replies

1 likes

  • 1406 Views
  • 2 replies
  • 1 likes