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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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One particular song keeps dissapearing from my playlist

PlanPremiumCountry IndonesiaDeviceAsus Zenfone Zoom SOperating SystemAndroid Oreo My Question or Issue I've saved a song called 'Sunflower' by Swae Lee ft. Post Malone, however it keeps dissapearing from my playlist as if I removed it, but I didn't. ...

Casual Listener

Plan Premium Country  Indonesia Device Asus Zenfone Zoom S Operating System Android  Oreo  My Question or Issue  I've saved a song called 'Sunflower' by Swae Lee ft. Post...

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Delete some downloaded songs without Clearing the entire Saved Data?

Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

Casual Listener

  Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

339 Views

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Superuser Contribution Can't create Playlist

PlanPremiumCountry FranceDeviceHuawei P20 ProOperating SystemAndroid (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can't create a Playlist. As soon as I want to create one, an error message is displayed. Thank y...

Casual Listener

Plan Premium Country  France Device Huawei P20 Pro Operating System Android (4.4?)    My Question or Issue  Hello. I've had a Spotify Premium account recently and I can'...

H0rnetQueen

Casual Listener

13030 Views

8 replies

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Premium
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Superuser Contribution FULL SCREEN ALBUM ARTWORK ON PLAYBACK

PlanFree/PremiumCountry IndonesiaDeviceSamsung Galaxy A7 My Question or Issue How to change my spotify playback (the yellow one) into the original one with square-shaped album (the green one) . All of my friend still on the original look, but IT'S AL...

Visitor

Plan Free/Premium Country  Indonesia Device Samsung Galaxy A7   My Question or Issue  How to change my spotify playback (the yellow one) into the original one with square-shape...

Guido

Spotify Legend

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1 replies

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Get rid of "shuffle play"

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", as if I had a free account. Is that an intentional ...

Newbie

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", ...

matthewoli98

Gig Goer

591 Views

2 replies

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Stops playing across echo speaker group

PlanPremiumCountry USADeviceGalaxy note 5 and 3 echoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music randomly stops playing across the speaker group. I have to push pause in the spotify app. Then play. Only plays for...

Casual Listener

Plan Premium Country  USA Device Galaxy note 5 and 3 echo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Music randomly stops playing a...

2003emu

Casual Listener

305 Views

1 replies

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No podcast option available

PlanPremiumCountry EgyptDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueThere is not a podcast option showing in browse or search even if I search for a podcast, is there any restrication on country or software, I don't have any app upd...

Newbie

  Plan Premium Country  Egypt Device OnePlus 6T Operating System Android 9   My Question or Issue There is not a podcast option showing in browse or search even if I search ...

307 Views

0 replies

2 likes

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Spotify Premium not working on Android (HTC Desire 12+)

PlanPremiumCountryCzech Republic Device(HTC Desire 12+) My Question or IssueMy premium account is not working on my Android phone, works completely fine on my computer. Please help.

Newbie

  Plan Premium Country Czech Republic   Device (HTC Desire 12+)   My Question or Issue My premium account is not working on my Android phone, works completely fine on my comp...

254 Views

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Audio options and offline listening not available in premium

PlanPremiumCountryGermany My Question or IssueI had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer audio options and the option to listen offline anymore (some other options hav...

Casual Listener

Plan Premium Country Germany     My Question or Issue I had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer au...

255 Views

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Sort playlist error since update to android app ver. 8.4.84.874

PlanPremium DeviceSamsung Galaxy S8 Plus, Oppo F7, Samsung Note 8. Operating SystemAndroid Oreo 8.1. IssueSort playlist always displays descending results, no matter if we choose ascending, sort always displays descending, but if we close the current...

Newbie

Plan Premium   Device Samsung Galaxy S8 Plus, Oppo F7, Samsung Note 8.   Operating System Android Oreo 8.1.   Issue Sort playlist always displays descending results, no ...

266 Views

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Defaulting to unknown tracks

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue Every time i open spotify, it is set to play music from an album i have never heard of. It is doing it all of the time and is extremely irritating. Please help!

Casual Listener

Plan Premium Country  UK Device Samsung Galaxy Operating System Android   My Question or Issue  Every time i open spotify, it is set to play music from an album i have never ...

Brocarl

Casual Listener

331 Views

1 replies

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completely different song plays in Android app

PlanFreeCountry USA DeviceMultipleOperating SystemAndroid, multiple My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I've never heard of, while displaying info for a song on my playlist. Weirdest thing is tha...

Newbie

Plan Free Country USA   Device Multiple Operating System Android, multiple     My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I'...

248 Views

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Problema con la interfaz en mi cuenta premium

Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:(PlanPremiunCountry ChileDeviceMoro g6 playOperating SystemAndroid 8.0 No se me actu...

Newbie

Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:( Plan Premiun Country  ...

1166 Views

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7 likes

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How to save a Station???

Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me!Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por favor, me ajudem!PlanPremiumCountry BrazilDeviceSamsung...

Newbie

Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me! Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por fa...

790 Views

0 replies

9 likes

Radio
save
save station
station
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Volume goes up and down

Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3PlanPremiumCountry BrazilDeviceSamsung Galaxy J3Operating SystemAndroid 5.1.1 My Question or Issue I'm not sure, but i think it only happens in downloaded music...

Newbie

Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3 Plan Premium Country  Brazil Device Samsung Galaxy J3 Operating System Android 5.1.1   M...

424 Views

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Spotify app.

Plan Family premium plan CountryUSA DeviceMotorola Moto Z Driod I'm wondering if anyone else is having my issue. My issue and what I need help with is with the Spotify app on my Android phone. My information is listed above, what happens when I try t...

Newbie

  Plan  Family premium plan   Country USA   Device Motorola Moto Z Driod   I'm wondering if anyone else is having my issue. My issue and what I need help with is w...

327 Views

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Not Every Song Saved Appears in My "Songs" tab.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid 7.0 Nougat My Question or Issue Before I start I'm going to get something out of the way. I have already logged out and in, and re-installed the app numerous times so don't even ...

Newbie

  Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android 7.0 Nougat   My Question or Issue  Before I start I'm going to get something out of the...

352 Views

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Can't turn on shuffle mode or repeat mode

I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment])PlanFreeDeviceCubot King Kong 3Operating SystemAndroid 8.1 O...

Newbie

I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment]) Plan F...

527 Views

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Android TV - not starting playback

PlanFreeCountryUSADeviceSony tvOperating SystemAndroid 7.0 Spotify version 1.12.0 My Question or IssueFor some reason the android tv app would not start playing anything. I cleared the cache and restarted the tv, with the same behavior. Clicking any ...

Gig Goer

Plan Free Country USA Device Sony tv Operating System Android 7.0   Spotify version 1.12.0      My Question or Issue For some reason the android tv app would not star...

Anfortas

Casual Listener

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2 replies

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