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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388066 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8053 Views

0 replies

7 likes

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  • 7 likes

Spotify stops playing every minute in mobile network mode

PlanPremiumCountry GermanyDeviceHuawei P8 LiteOperating SystemAndroid 6.0 My Question or IssueMy Spotify App is stopping the music play constantly during mobile network mode (no problems whatsoever when I'm using wifi).It stops playing approx. once e...

Casual Listener

Plan Premium Country  Germany Device Huawei P8 Lite Operating System Android 6.0   My Question or Issue My Spotify App is stopping the music play constantly during mobile network ...

Noah

Spotify Star

1383 Views

3 replies

0 likes

mobile network
stops playing music
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SPOTIFY CONECT DOESN'T WORK !!!!!!!! On gear FIT 2 PRO

PlanPremiumCountry LATVIADeviceSamsung A6Operating SystemAndroidMy Question or Issue Hello , I have same issue with Samsung Gear fit 2 PRO , i want play music from my phone and stop or switch tracks on my fit 2 pro , this is realy bag , because spoti...

Newbie

Plan Premium Country  LATVIA Device Samsung A6 Operating System Android My Question or Issue   Hello ,    I have same issue with Samsung Gear fit 2 PRO , i want play m...

428 Views

0 replies

1 likes

Spotify Conect
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  • 1 likes

All songs from Maroon5 removed from my playlist

PlanPremiumCountry CanadaDevicePixle Operating SystemAndroid My Question or IssueAll songs from Maroon5 have been removed from a single playlist. All the songs are current and have been put back on by me. Shuffle is absolutely pointless. It literally...

Newbie

Plan Premium Country  Canada Device Pixle  Operating System Android   My Question or Issue All songs from Maroon5 have been removed from a single playlist. All the songs are ...

287 Views

0 replies

0 likes

  • 287 Views
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  • 0 likes

Superuser Contribution Equalizer missing

PlanPremiumCountry AustraliaDeviceHuawei mate 20 proOperating System Android 9 My Question or Issue There is no EQ option in the menu anywhere.

Newbie

Plan Premium Country  Australia Device Huawei mate 20 pro Operating System  Android 9   My Question or Issue  There is no EQ option in the menu anywhere.

Katerina

Spotify Legend

12431 Views

2 replies

1 likes

  • 12431 Views
  • 2 replies
  • 1 likes

Discover weekly

PlanPremiumCountry NorewayDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Is thre any way to change the discover weekly picture? I had a picture of my ex as profilen picture on my facebook but has changed that over a year ago...

Newbie

  Plan Premium Country  Noreway Device Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue  Is thre any way to change the discover weekly p...

383 Views

0 replies

0 likes

Discover Weekly
picture
profile picture
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Solved!!Superuser Contribution Cannot save/like songs using Google Assistant.

Plan PremiumCountry USDevice Samsung Galaxy S8Operating System Android 8.0.0 According to the link below, I should be able to say "I like/dislike this song" or "Thumbs up/down", which would also add (save) the song to my library in some cases (e.g., ...

Regular

Plan Premium Country US Device Samsung Galaxy S8 Operating System Android 8.0.0   According to the link below, I should be able to say "I like/dislike thi...

Katerina

Spotify Legend

4026 Views

1 replies

1 likes

  • 4026 Views
  • 1 replies
  • 1 likes

Search bar

PlanPremiumCountry PolandDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue I wanted to search for an artist and that is what Spotify thinks I typed instead of what I really typed. And it won't go away.

Casual Listener

Plan Premium Country  Poland Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue  I wanted to search for an artist and that is what Spotify...

Noah

Spotify Star

642 Views

3 replies

0 likes

  • 642 Views
  • 3 replies
  • 0 likes

Spotify stops playing after phonecall

PlanPremiumCountry IsraelDeviceSamsong J7Operating SystemAndroid 8.1.0 My Question or IssueHi, Whenever I make (or answer an incoming) phonecall, Spotify doesn't restart playing. I then either restart it manually, or forget and then notice it's too q...

Newbie

  Plan Premium Country  Israel Device Samsong J7 Operating System Android 8.1.0  My Question or Issue Hi,   Whenever I make (or answer an incoming) phonecall, Spotify ...

254 Views

0 replies

0 likes

  • 254 Views
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  • 0 likes

Superuser Contribution New phone no songs playing/no playlists loading NOTHING WORKING!

PlanPremiumCountryVenezuela DeviceSamsung Galaxy J2 ProOperating SystemAndroid 7.1.1 My Question or Issue Hey lovely spotify community. Have a bit of an issue with a new phone I got. I load up spotify but can't load any of my playlists, just have the...

Casual Listener

Plan Premium Country Venezuela  Device Samsung Galaxy J2 Pro Operating System Android 7.1.1   My Question or Issue   Hey lovely spotify community. Have a bit of an issue wit...

Katerina

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Sort By Artist on Android

PlanPremiumDeviceOnePlus 3TOperating SystemAndroidMy Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library b...

Regular

Plan Premium Device OnePlus 3T Operating System Android My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have...

Lollausen

Regular

827 Views

3 replies

0 likes

Android
artist
  • 827 Views
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Superuser Contribution Low sound with bluetooth

Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job about the sound. How can i fix this problem? I have alread...

Newbie

  Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job...

Katerina

Spotify Legend

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Crash when scrolling to the bottom of my artists.

PlanPremiumOperating SystemAndroid Hi, I've been having an issue recently where if I scroll to the bottom of my artists, Spotify crashes immediately. In general loading sesms to be slowing down and a lot of other issues have been coming up. I've trie...

Newbie

Plan Premium Operating System Android   Hi, I've been having an issue recently where if I scroll to the bottom of my artists, Spotify crashes immediately. In general loading sesms to be slo...

256 Views

0 replies

2 likes

  • 256 Views
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  • 2 likes

Why is it impossible to play music stored locally on an android on spotify?

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's lack of common sense, if you didn't have a monopol...

Casual Listener

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's...

Brunelicia

Community Legend

965 Views

3 replies

1 likes

  • 965 Views
  • 3 replies
  • 1 likes

Superuser Contribution There are many musics in my songs segment which i have never liked.

As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but then everything has cnahged. I have many musics that i have never ...

Casual Listener

   As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but t...

Katerina

Spotify Legend

886 Views

7 replies

0 likes

  • 886 Views
  • 7 replies
  • 0 likes

Bluetooth keeps stopping after installing Spotify

PlanFreeCountryBelgiumDeviceNokia 7.1Operating SystemAnroid 9 (Pie) My Question or IssueMy bluetooth connection is extremely unstable after installing Spotify.I have a bluetooth connection in my car. I can make phone calls, receive and send text mess...

Newbie

Plan Free Country Belgium Device Nokia 7.1 Operating System Anroid 9 (Pie)   My Question or Issue My bluetooth connection is extremely unstable after installing Spotify. I have a blue...

442 Views

0 replies

1 likes

  • 442 Views
  • 0 replies
  • 1 likes

Andoid Spotify Premium

PlanPremiumCountry AustraliaDeviceHuawei RIO-L02Operating SystemAndroid KernelMy Question or Issue Help. I have a premium account but I am not getting the service I am paying for. My downloaded songs are all listed in the 'Songs' folder and the artis...

Casual Listener

Plan Premium Country  Australia Device Huawei RIO-L02 Operating System Android Kernel My Question or Issue  Help. I have a premium account but I am not getting the service I am pay...

Mantisentil

Community Legend

548 Views

3 replies

0 likes

missing songs
  • 548 Views
  • 3 replies
  • 0 likes

Slow WLAN because of Spotify App

Hi together,I have a Huawei P20 lite lite with spotify installed. As soon as i start the spotify app, my wlan connection gets really slow. Websites take forever to load. As soon as i switch to mobile data everything is back to normal.When i use my Sa...

Casual Listener

Hi together, I have a Huawei P20 lite lite with spotify installed. As soon as i start the spotify app, my wlan connection gets really slow. Websites take forever to load. As soon as i switch to mobi...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

"Download" slider is set to "off" for all playlists. Cannot re-download; in Antarctica.

This has happened a few times before, and I've seen it around the forums without a satisfactory solution. Basically, I've been listening to spotify with no problems at all, and then it suddenly decided to lose track of all of the music I have downloa...

Newbie

This has happened a few times before, and I've seen it around the forums without a satisfactory solution.  Basically, I've been listening to spotify with no problems at all, and then it suddenl...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Behind the lyrics doesn't work

PlanPremium DeviceAsus Zenfone 5 Operating SystemAndroid Oreo My Question or Issue Before getting premium i was able to see behind the lyrics on spesific tracks or on playlists such as Behind the Lyrics: Hits but now i am not able to view it despite ...

Visitor

Plan Premium   Device Asus Zenfone 5  Operating System Android Oreo   My Question or Issue  Before getting premium i was able to see behind the lyrics on spesific tracks ...

user-removed

Not applicable

540 Views

4 replies

0 likes

  • 540 Views
  • 4 replies
  • 0 likes

Lost music

My Question or Issue I switched my phones and all my music is gone. I logged in using my email and my username as well as my Facebook and nothing. All my playlists are gone. I thought an account is an account? No matter where you log on it's there. I...

Visitor

    My Question or Issue  I switched my phones and all my music is gone. I logged in using my email and my username as well as my Facebook and nothing. All my playlists are gone. I ...

Mantisentil

Community Legend

494 Views

3 replies

0 likes

  • 494 Views
  • 3 replies
  • 0 likes