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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114415 Views

26 replies

4 likes

  • 114415 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230005 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230005 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588994 Views

79 replies

3 likes

  • 588994 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484186 Views

580 replies

42 likes

Account
Free
  • 484186 Views
  • 580 replies
  • 42 likes

Songs randomly pause

I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts. PlanPremiumCountryUSA DeviceSamsung Galaxy 9Operating SystemAndroid pie My Question or Issue

Newbie

I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts.  Plan Premium Country USA  Device Samsu...

jnkvbk

Casual Listener

1174 Views

1 replies

0 likes

  • 1174 Views
  • 1 replies
  • 0 likes

disable spotify connect?

this has honestly gotten pretty ridiculous. the fact that it hasn't been even considered an option to disable spotify connect despite numerous posts is absolutely beyond me. i have two devices (my PC and an nvidia shield upstairs in the living room) ...

Newbie

  this has honestly gotten pretty ridiculous. the fact that it hasn't been even considered an option to disable spotify connect despite numerous posts is absolutely beyond me.   i h...

joshp75

Music Fan

1617 Views

3 replies

0 likes

  • 1617 Views
  • 3 replies
  • 0 likes

Playlist displaying wrong order

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S8, Macbook Pro late 2014)Operating System(Android 8.0.0, MacOS on the laptop) My Question or Issue I have been frustrated the last few days with saving playlist details and rearraging the order of...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S8, Macbook Pro late 2014) Operating System (Android 8.0.0, MacOS on the laptop)   My Question or Issue  I have been frus...

karlerikson

Casual Listener

1197 Views

1 replies

0 likes

Playlists
  • 1197 Views
  • 1 replies
  • 0 likes

Bluetooth headset controls not working

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or the phone. It's just Spotify. Help on the same.

Newbie

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or t...

Darevas

Newbie

1018 Views

1 replies

2 likes

bluetooth
bug
india
playback
Premium
  • 1018 Views
  • 1 replies
  • 2 likes

New UI, Songs don´t play, Downloads missing, etc., etc., etc.

PlanFree/PremiumCountryGermanyDeviceHuawai P10 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Soooo,Since I re-started my phone, Spotify doesn´t work anymore - or rather, nothing ON spotify works anymore.The UI is co...

Newbie

Plan Free/Premium Country Germany Device Huawai P10 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Soooo, Since I re-started my phon...

635 Views

0 replies

0 likes

  • 635 Views
  • 0 replies
  • 0 likes

MOVER MUSICA

Tengo un j7 e probado todas las soluciones que aparecen en esta pagina sin ninguna solucion posible, borre cache borre DATOS, desinstale spotify, trate de moverlo y nada al rato vuelve a la memoria de mi celular mi memoria SD esta bien porque tengo o...

Casual Listener

Tengo un j7 e probado todas las soluciones que aparecen en esta pagina sin ninguna  solucion posible, borre cache borre DATOS, desinstale spotify, trate de moverlo y nada al rato vuelve a la mem...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Superuser Contribution Songs keep skipping

PlanPremiumCountryAustralia DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueIn the past couple of days my spotify has been playing up. Songs just keep skipping of their own accord after about 20 seconds. The settings haven't changed...

Casual Listener

Plan Premium Country Australia    Device Samsung Galaxy 9 Operating System Android    My Question or Issue In the past couple of days my spotify has been playing up. So...

Peter

Spotify Legend

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

Superuser Contribution Andriod app loses saved albums, but Windows 7 app does not

PlanPremium CountryUSA DeviceTetra Operating SystemAndroid 8.1.0 My Question or Issue This began happening after upgrading to the latest Android Spotify app, but also shortly after installing the Windows 7 app on a laptop and starting to use two devi...

Visitor

Plan Premium   Country USA   Device Tetra   Operating System Android 8.1.0   My Question or Issue  This began happening after upgrading to the latest Android Spo...

Peter

Spotify Legend

1034 Views

6 replies

0 likes

  • 1034 Views
  • 6 replies
  • 0 likes

There is a problem with skipping musics

When I click my headphones' skipper Spotify sometimes does not respond does not change music. Sometimes replays again same music.PlanPremiumCountry TurkeyDeviceSamsung j7 proOperating SystemAndroid My Question or Issue

Regular

When I click my headphones' skipper Spotify sometimes does not respond does not change music. Sometimes replays again same music. Plan Premium Country  Turkey Device Samsung j7 pro Operat...

MelihCanYoldaş

Regular

747 Views

2 replies

1 likes

  • 747 Views
  • 2 replies
  • 1 likes

How to share music to Instagram

PlanPremiumCountryThailand DeviceOppo F9Operating SystemAndroid 8.1, ColorOS v5.2 My Question or Issue I can't share music to Instagram. I've tried every way but it can't. If anyone knows about this, please tell me.

Newbie

Plan Premium Country Thailand   Device Oppo F9 Operating System Android 8.1, ColorOS v5.2   My Question or Issue  I can't share music to Instagram. I've tried every way but ...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Song crash

In android (Motorola One) some songs just freeze and can't be played. Tried to delete from download and download again, uninstall app and installing again. It seems to happen only in the smartphone when the "Normalize Volume" is active.

Newbie

In android (Motorola One) some songs just freeze and can't be played. Tried to delete from download and download again, uninstall app and installing again. It seems to happen only in the smartphone w...

604 Views

0 replies

0 likes

bug
  • 604 Views
  • 0 replies
  • 0 likes

Repeat track mode is not available for Android phone

PlanFreeCountryIndia DeviceOne plus 6T My Question or Issue I've recently started using this app and noted that repeat the song option is not available can someone help me in this regard ?

Newbie

Plan Free Country India   Device One plus 6T     My Question or Issue  I've recently started using this app and noted that repeat the song option is not available can so...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not able to share from spotify to Instagram stories.

PlanPremiumCountry IsraelDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or IssueI have purchased this phone recently and I am not not able to share from spotify to Instagram stories. All apps are up to date. How can this be fixed? Tha...

Casual Listener

Plan Premium Country  Israel Device Huawei P20 lite Operating System Android 8.0.0   My Question or Issue I have purchased this phone recently and I am not not able to share from ...

Katerina

Spotify Legend

1318 Views

1 replies

0 likes

  • 1318 Views
  • 1 replies
  • 0 likes

Why my song radio is like a playlist? Why can't I follow artist radio? Why my station tab is empty?

When I try open a song radio it pops up like a playlist not a radio and I can't follow artist radio there's no option. Btw I'm new to Spotify. PlanPremium Country India DeviceRedmi 6 pro (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

When I try open a song radio it pops up like a playlist not a radio and I can't follow artist radio there's no option. Btw I'm new to Spotify.  Plan Premium  Country  India  ...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

I still see ads even though I got premium

PlanPremiumCountry lithuaniaDeviceOneplus 6Operating SystemOxygenis 9.0.4 My Question or Issue When im listening to slipknot i see some festival video ad in the background(instead of album art or whatever supposed to be there). If i dont touch the sc...

Casual Listener

Plan Premium Country  lithuania Device Oneplus 6 Operating System Oxygenis 9.0.4   My Question or Issue  When im listening to slipknot i see some festival video ad in the bac...

Bittencourt

Spotify Star

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
  • 0 likes

Android auto - albums refuse to load

I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perpetually shows the loading spinning circle for albums, ...

Casual Listener

I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perp...

stefirby

Newbie

4563 Views

9 replies

7 likes

android auto
  • 4563 Views
  • 9 replies
  • 7 likes

Solved!!Superuser Contribution You took away my personal alarms

PlanPremium My Question or Issue I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .

Casual Listener

Plan Premium   My Question or Issue  I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .

Katerina

Spotify Legend

848 Views

1 replies

1 likes

  • 848 Views
  • 1 replies
  • 1 likes

Artist not loading

PlanPremiumCountry United KingdomDeviceWileyfox SwiftOperating SystemNougat 7.1.2 My Question or IssueWhen I go onto my saved music and choose a certain artist some artists never load any of the songs/albums and I'm left with a black screen. Some loa...

Casual Listener

  Plan Premium Country  United Kingdom Device Wileyfox Swift Operating System Nougat 7.1.2   My Question or Issue When I go onto my saved music and choose a certain artist s...

Theusualtype

Regular

1372 Views

3 replies

7 likes

  • 1372 Views
  • 3 replies
  • 7 likes

Solved!!Superuser Contribution Can't play song on repeat

PlanFreeCountry IndiaDeviceSamsung Galaxy C7 proOperating SystemAndroid 8.0 My Question or Issue In the app on android phone, there is no option of repeat in the now playing window or in the menu on upper right side of the app.

Casual Listener

Plan Free Country  India Device Samsung Galaxy C7 pro Operating System Android 8.0   My Question or Issue  In the app on android phone, there is no option of repeat in the no...

Katerina

Spotify Legend

10551 Views

6 replies

1 likes

  • 10551 Views
  • 6 replies
  • 1 likes

Spotify App crashes constantly on Android 8.0 LG G7

PlanPremiumCountry SpainDeviceLG G7 ThinQ Operating SystemAndroid Oreo 8.0 My Question or IssueMy Smartphone LG G7 keeps crashing every few seconds. This has never happened before, but last month has been terrible. I cant use the app on the go on my ...

Newbie

Plan Premium Country  Spain Device LG G7 ThinQ  Operating System Android Oreo 8.0   My Question or Issue My Smartphone LG G7 keeps crashing every few seconds. This has never ...

1387 Views

0 replies

4 likes

app crashes
Crash Android
LG G7 ThinQ
OREO
  • 1387 Views
  • 0 replies
  • 4 likes