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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118042 Views

27 replies

4 likes

  • 118042 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237589 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237589 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598343 Views

79 replies

3 likes

  • 598343 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490924 Views

581 replies

42 likes

Account
Free
  • 490924 Views
  • 581 replies
  • 42 likes

Can't skip songs on headset when using shuffle mode

PlanPremiumCountryNorway DeviceSamsung Galaxy Note 8, bose QC20BLKANDR Operating SystemAndroid 8.0.0 My Question or IssueWhenever i use the shuffle mode, the song-skipping function (double-click) on my headset stops working. If i use regular order it...

Visitor

Plan Premium Country Norway   Device Samsung Galaxy Note 8, bose QC20BLKANDR   Operating System Android 8.0.0   My Question or Issue Whenever i use the shuffle mode, t...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

spotify changing and playing playlist by itself

PlanPremium / FamilyCountrySlovakia DevicePixel 3Operating SystemAndroind 9.0 (Pie) My Question or IssueIm using spotify for several years, after I bought Pixel 3, spotify started to change playlist randomly (but alway to the same playlist "Education...

Newbie

Plan Premium / Family Country Slovakia   Device Pixel 3 Operating System Androind 9.0 (Pie)   My Question or Issue Im using spotify for several years, after I bought Pixel 3, spo...

Noah

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Bluetooth headphones no longer skipping/pausing tracks on spotify. Works for any other app I have.

PlanPremiumCountryCanadaDeviceSamsung A8 My Question or IssueMy bluetooth headphones have stopped skipping/pausing tracks on spotify, but it still works on other apps I have (like castbox). Spotify is the only app it wont work. Has been maybe three d...

Newbie

Plan Premium Country Canada Device Samsung A8   My Question or Issue My bluetooth headphones have stopped skipping/pausing tracks on spotify, but it still works on other apps I have (lik...

Noah

Community Legend

1072 Views

1 replies

0 likes

  • 1072 Views
  • 1 replies
  • 0 likes

Can't log in due to offline error message

I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my songs on mobile (LG K8), but this was solved by tur...

Regular

I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my ...

Noah

Community Legend

3202 Views

1 replies

0 likes

  • 3202 Views
  • 1 replies
  • 0 likes

Solved!! Stop automatically enabling shuffle

PlanPremiumCountryUSADeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueI understand how to disable shuffle in a playlist. What I would like is for my playlists to not automatically turn shuffle on when I play them. I want to have t...

Casual Listener

Plan Premium Country USA Device Google Pixel 2 XL Operating System Android 9   My Question or Issue I understand how to disable shuffle in a playlist. What I would like is for my playl...

lenorddan

Casual Listener

38024 Views

2 replies

9 likes

  • 38024 Views
  • 2 replies
  • 9 likes

Spotify keeps turning off shuffle mode

PlanPremiumCountryGermanyDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueSince the last update the app keeps turning off shuffle mode every time I start a song from my library and I have to enable shuffle mode again. I absolutely hate t...

Casual Listener

  Plan Premium Country Germany Device Galaxy S9+ Operating System Android 9   My Question or Issue Since the last update the app keeps turning off shuffle mode every time I start...

Noah

Community Legend

2531 Views

1 replies

0 likes

  • 2531 Views
  • 1 replies
  • 0 likes

Problema ao abrir a página de um artista do meu perfil

PlanPremiumCountryBrasilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Marshmallow My Question or IssueAo tentar visualizar minhas músicas salvas da banda Fall Out Boy, a tela não carrega e permanece preta. Não consigo visualizar nem dar play n...

Visitor

  Plan Premium Country Brasil Device Samsung Galaxy J5 Prime Operating System Android Marshmallow    My Question or Issue Ao tentar visualizar minhas músicas salvas da banda...

Bittencourt

Spotify Star

2445 Views

1 replies

0 likes

  • 2445 Views
  • 1 replies
  • 0 likes

Repeat button

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Visitor

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Noah

Community Legend

1522 Views

1 replies

0 likes

  • 1522 Views
  • 1 replies
  • 0 likes

Spotify crashes when opening local playlist in android

PlanPremiumCountryUSDeviceOneplus 6tOperating SystemAndroid Oreo My Question or IssueTitle

Newbie

Plan Premium Country US Device Oneplus 6t Operating System Android Oreo   My Question or Issue Title

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Saved Albums on New Update

PlanPremiumCountryUsaDeviceVivo v11Operating SystemAndroid OreoMy Question or Issue Spotify has a limit for songs you could save (10,000). I listen to the album format, so I can't save all the songs from album I liked, since then I would be able to o...

Casual Listener

Plan Premium Country Usa Device Vivo v11 Operating System Android Oreo My Question or Issue     Spotify has a limit for songs you could save (10,000). I listen to the album ...

nigelje

Music Fan

1096 Views

1 replies

0 likes

  • 1096 Views
  • 1 replies
  • 0 likes

CAN'T FIND MY SAVED SONGS, HELP!

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me, there are 1977 songs in my Liked Songs but as i sa...

Visitor

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me,...

nigelje

Music Fan

1940 Views

1 replies

0 likes

  • 1940 Views
  • 1 replies
  • 0 likes

Download Spotify on Galaxy Watch

PlanPremiumCountryGermanyDeviceSamsung Galaxy WatchOperating SystemAndroid My Question or Issue I can´t find Spotify at galaxy watch apps.Is spotify not available on Samsung galaxy watch?

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy Watch Operating System Android   My Question or Issue  I can´t find Spotify at galaxy watch apps. Is spotify not available on S...

Lipovitan

Newbie

1917 Views

1 replies

2 likes

  • 1917 Views
  • 1 replies
  • 2 likes

CONTENT RELATED ISSUE IN INDIA

Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in India , I am facing a lot of issues like my artist's songs not displ...

Visitor

Dear Spotify,  This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and  the way it creates geners and podcats . Since the launch in Ind...

Mantisentil

Community Legend

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

!!! (Chk chk chk) cannot save this artist

PlanPremiumCountryFranceDevicehonor 8xOperating SystemAndroid My Question or IssueBy saving an album from band !!! (Chk chk chk) my album library cannot load anymore. Pretty annoying .

Newbie

  Plan Premium Country France Device honor 8x Operating System Android   My Question or Issue By saving an album from band !!! (Chk chk chk) my album library cannot load anymore....

500 Views

0 replies

0 likes

Artist album
library malfunction
  • 500 Views
  • 0 replies
  • 0 likes

Downloaded songs won't play continuously in Search mode any more?

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem for a few weeks. How can I fix this? The songs are downloaded to...

Newbie

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all.  Now, Spotify will play only one song and then stops.  This has been a problem f...

681 Views

0 replies

0 likes

  • 681 Views
  • 0 replies
  • 0 likes

Solved!! All of My Music Disappeared!!

PlanPremiumCountryU.S.DeviceLG G4Operating System My Question or IssueI pulled up my spotify app this morning and realized that the majority of my music has been deleted! The playlists are still there, but most of the songs that weren't in a playlist...

Casual Listener

Plan Premium Country U.S. Device LG G4 Operating System     My Question or Issue I pulled up my spotify app this morning and realized that the majority of my music has been delete...

Mantisentil

Community Legend

6382 Views

1 replies

2 likes

  • 6382 Views
  • 1 replies
  • 2 likes

Saved albums missing after the new UI update

Plan PremiumCountry JapanDeviceOnePlus 5TOperating SystemAndroid PieMy Question or IssueAfter the new update, there is only one album l saved recently left in the album section and the albums I saved to library before turned unsaved in android client...

Casual Listener

Plan  Premium Country Japan Device OnePlus 5T Operating System Android Pie My Question or Issue After the new update, there is only one album l saved recently left in the album section...

Moedrian

Casual Listener

1067 Views

2 replies

1 likes

Android
  • 1067 Views
  • 2 replies
  • 1 likes

Solved!! Disappearance of "songs" section in My Library

PlanPremiumCountry Italy DeviceHuawei Honor 9 LiteOperating SystemAndroid 8.0.0.141 My Question or IssueHi guys! I've problem with the last update of the Spotify app and also other users are living the same problems. In the "Library" section it is di...

Casual Listener

Plan Premium Country Italy   Device Huawei Honor 9 Lite Operating System Android 8.0.0.141   My Question or Issue Hi guys!  I've problem with the last update of the Spotify...

heavy_metal

Casual Listener

3378 Views

3 replies

8 likes

  • 3378 Views
  • 3 replies
  • 8 likes

Superuser Contribution Saved Albums/Songs no longer loading

My Question/IssueAbout two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear.PlanStudent PremiumCountry U.S.Device(Motorola G6 Play)Operating...

Casual Listener

My Question/Issue About two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear. Plan Stu...

Peter

Spotify Legend

1586 Views

5 replies

1 likes

  • 1586 Views
  • 5 replies
  • 1 likes

Os menus da bibliteca sumiram

PlanPremiumCountry BrasilDeviceZenfone3 Operating SystemAndroid Oreo My Question or Issue Minha biblioteca foi substituída por um menu diferente, outras pessoas continuam com o menu antigo onde apareciam as opções de musicas, artistas e tal, mas o me...

Visitor

Plan Premium Country  Brasil Device Zenfone3  Operating System Android Oreo   My Question or Issue  Minha biblioteca foi substituída por um menu diferente, outras p...

lucasfrizon

Visitor

920 Views

1 replies

1 likes

  • 920 Views
  • 1 replies
  • 1 likes