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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117996 Views

27 replies

4 likes

  • 117996 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237475 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237475 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598210 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490794 Views

581 replies

42 likes

Account
Free
  • 490794 Views
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  • 42 likes

How do I change the way my Spotify player looks?

Rather than the album art being displayed in a small box above the player keys, it dhoed up covering the entire screen like this (pic attached).

Visitor

Rather than the album art being displayed in a small box above the player keys, it dhoed up covering the entire screen like this (pic attached).

2084 Views

0 replies

0 likes

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Música importada acelerada en tableta Android

PlanGratisCountryMéxicoDeviceLenovo Tab 2 A7-30Operating SystemAndroid 4.4 KitKat Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cuando utilizo la función de importar música, el resto de la música suena bie...

Visitor

Plan Gratis Country México Device Lenovo Tab 2 A7-30 Operating System Android 4.4 KitKat   Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cua...

443 Views

0 replies

0 likes

  • 443 Views
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My music keeps stopping and turning down when an ad pops up

PlanPremiumCountry Device Samsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Premium Country   Device  Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

380 Views

0 replies

0 likes

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Playlist Track/Song Quantity Not Displayed

⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrible for me as I have OCD and have a ton of playlists...

Newbie

⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrib...

566 Views

0 replies

1 likes

  • 566 Views
  • 0 replies
  • 1 likes

spotify doesn`t save playlists to sd card on my tablet.

PlanPremiumCountryUSADevice(Amazon Fire 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped loading my playlists to my SD card.

Music Fan

Plan Premium Country USA Device (Amazon Fire 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify has stopped loading my playlists to my SD c...

338 Views

0 replies

0 likes

  • 338 Views
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Can't save both songs and an album

PlanPremiumCountryPolandDeviceLG G9Operating SystemAndroid Oreo My Question or IssueI know that the last update changed how saved songs work, but I don't think it works correctly on my phone. Saving an album does not add songs on it to my Favourites ...

Casual Listener

Plan Premium Country Poland Device LG G9 Operating System Android Oreo   My Question or Issue I know that the last update changed how saved songs work, but I don't think it works ...

475 Views

0 replies

1 likes

  • 475 Views
  • 0 replies
  • 1 likes

Songs and Artist lists missing?!

Hi all Hope someone can help! Since a recent update the 'songs' section has disappeared?? Which is really anmoying as thats where i shuffle nd listen to songs daily. Ive still got artists and albums? Also speaking of artists. Previously when i clicke...

Visitor

Hi all    Hope someone can help!    Since a recent update the 'songs' section has disappeared?? Which is really anmoying as thats where i shuffle nd listen to songs daily. Ive...

watsdamattau

Casual Listener

1441 Views

3 replies

8 likes

  • 1441 Views
  • 3 replies
  • 8 likes

New UI

PlanPremiumCountryUkDevicePixel3 My Question or IssueWow, this new UI is make me want to cancel awful. Why can I not shuffle through saved songs anymore? Why can I not save songs from album I have saved? When you pay for premium you should be able to...

Visitor

Plan Premium Country Uk Device Pixel3   My Question or Issue Wow, this new UI is make me want to cancel awful. Why can I not shuffle through saved songs anymore? Why can I not save songs...

Rudyon

Newbie

771 Views

1 replies

4 likes

  • 771 Views
  • 1 replies
  • 4 likes

Last update: lost all my albums

PlanPremiumCountryFranceDeviceHonor 9My Question or IssueSince the last update, I lost all my albums in my music, I just have something like 5 artist and 5 albums. This is a BIG problem for such an application that I use every day, several hours!

Visitor

  Plan Premium Country France Device Honor 9 My Question or Issue Since the last update, I lost all my albums in my music, I just have something like 5 artist and 5 albums. This is a BIG...

Mantisentil

Community Legend

586 Views

1 replies

0 likes

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  • 1 replies
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How do I turn off suggested songs on the free Andriod App?

I've been a free Spotify user for YEARS and suddenly Spotify refuses to let me listen to my playlist using the free Android App. It will play one song, then jump to Suggested songs. The only way to get back to my playlist is to log into my computer, ...

Casual Listener

I've been a free Spotify user for YEARS and suddenly Spotify refuses to let me listen to my playlist using the free Android App. It will play one song, then jump to Suggested songs. The only way to g...

Brunelicia

Community Legend

631 Views

1 replies

0 likes

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  • 1 replies
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Spotify radio doesn't exists on mobile app

Hello, im premium user of spotify and have no radio on mobile app, but have it on a desktop version, where can i find atleast a radio button on mobile app? PlanPremiumCountryUSDeviceSamsung J7 Star Operating SystemAndroid 8 My Question or Issue

Casual Listener

Hello, im premium user of spotify and have no radio on mobile app, but have it on a desktop version, where can i find atleast a radio button on mobile app?  Plan Premium Country US Device ...

rutoyana

Casual Listener

426 Views

1 replies

0 likes

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  • 1 replies
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Chromecast keeps disconnecting on Android

I have 3 different Google devices, a Chromecast audio, Google home mini, and a Google home hub. When trying to cast Spotify to any of these devices, it won't usually cast the first few times I select the device from discover devices. When I do get a ...

Visitor

I have 3 different Google devices, a Chromecast audio, Google home mini, and a Google home hub. When trying to cast Spotify to any of these devices, it won't usually cast the first few times I select...

1335 Views

0 replies

5 likes

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  • 5 likes

Cant log in and change password

Cant log in with facebook. It says something goes wrong. When i trying to change password, after pressing password change link in email, it says: link is too old.PlanFreeCountry Lithuania/ USADeviceSamsung S9+Operating SystemAndroid 9 My Question or ...

Newbie

Cant log in with facebook. It says something goes wrong. When i trying to change password, after pressing password change link in email, it says: link is too old. Plan Free Country  Lithuani...

Mantisentil

Community Legend

571 Views

1 replies

0 likes

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  • 1 replies
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Spotify Playing random music on it's own.

PlanFreeCountryEgyptDeviceSamsung J5 PrimeOperating SystemI'm not exactly sure about the specs, but i guess all you have to know is it's Android My Question or Issue(Before writing this, I'm aware that i can not choose which songs to play in an album...

Visitor

Plan Free Country Egypt Device Samsung J5 Prime Operating System I'm not exactly sure about the specs, but i guess all you have to know is it's Android   My Question or Issue (Before w...

708 Views

0 replies

0 likes

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CANNOT CONTROL SPOTIFY IN MY CAR

Hi, I'm very embarrassed. Spotify constantly starts to play no matter what i chose (f.e. radio, then both sources are playing through car audio system). It starts EVERY TIME i switch on the engine of the car. I cannot control it. Even I put the car s...

Visitor

Hi,  I'm very embarrassed. Spotify constantly starts to play no matter what i chose (f.e. radio, then both sources are playing through car audio system). It starts EVERY TIME i switch on the en...

401 Views

0 replies

0 likes

  • 401 Views
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Android TV - not starting playback

PlanFreeCountryUSADeviceSony tvOperating SystemAndroid 7.0 Spotify version 1.12.0 My Question or IssueFor some reason the android tv app would not start playing anything. I cleared the cache and restarted the tv, with the same behavior. Clicking any ...

Gig Goer

Plan Free Country USA Device Sony tv Operating System Android 7.0   Spotify version 1.12.0      My Question or Issue For some reason the android tv app would not star...

Anfortas

Casual Listener

1943 Views

2 replies

3 likes

  • 1943 Views
  • 2 replies
  • 3 likes

How do I enable Spotify videos?

Hi I want to watch videos on Spotify but I can't find them anywhere. I go to the artists song witch has a video uploaded, but I just plays normaly like it would to a song without it. My friends played the same songs with videos and it worked for them...

Newbie

Hi I want to watch videos on Spotify but I can't find them anywhere. I go to the artists song witch has a video uploaded, but I just plays normaly like it would to a song without it. My friends playe...

1501 Views

0 replies

1 likes

  • 1501 Views
  • 0 replies
  • 1 likes

Current version has bug, is draining battery

PlanPremiumCountryUSADeviceMotorola XT1080Operating SystemAndroid 4.4.4 My Question or IssueI think this started with a recent update to the Android app. The current version of the app is draining my battery without me ever opening the app. It's usin...

Casual Listener

Plan Premium Country USA Device Motorola XT1080 Operating System Android 4.4.4   My Question or Issue I think this started with a recent update to the Android app.  The current ve...

aadrian

Casual Listener

1793 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! Repeat Button Missing

I can't find the Repeat Button in new Spotify India App. Please let me know if I'm missing something or it's not available in the new updated app. Screenshot attached. PlanFreeCountryIndiaDeviceMotorola G6 PlayOperating SystemAndroid 8.0

Newbie

I can't find the Repeat Button in new Spotify India App. Please let me know if I'm missing something or it's not available in the new updated app.    Screenshot attached.   Plan F...

Brunelicia

Community Legend

1432 Views

1 replies

0 likes

  • 1432 Views
  • 1 replies
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HATE the new update!!!

PlanPremiumCountryUSDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid My Question or Issue"My Library" no longer plays my library! If I click an artist, it plays every single song by them, not the ones I saved! This is SUCH a pain in the neck becau...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S7 Edge Operating System Android   My Question or Issue "My Library" no longer plays my library! If I click an artist, it plays every sing...

Dynver

Visitor

1239 Views

2 replies

12 likes

  • 1239 Views
  • 2 replies
  • 12 likes