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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106418 Views

26 replies

3 likes

  • 106418 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215732 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215732 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568893 Views

78 replies

3 likes

  • 568893 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469335 Views

577 replies

40 likes

Account
Free
  • 469335 Views
  • 577 replies
  • 40 likes

Not available in my country but PC is fine?

I am unable to Download Spotify on my Android but i am able to use Spotify perfectly fine on a PC PS4 and on the TV and i was curious if there was anyway to get around this.

Casual Listener

  I am unable to Download Spotify on my Android but i am able to use Spotify perfectly fine on a PC PS4 and on the TV and i was curious if there was anyway to get around this.  

hawktamer

Casual Listener

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes

Many artists like the goo goo dolls, Led Zepplin are not available on Spotify India

PlanPremiumCountry INDIADeviceOne PlusOperating SystemAndroid My Question or IssueMany artists like the Goo Goo dolls, Led Zepplin are not available on Spotify India, what should i do ? I really need these artists on spotify moreover i just subscribe...

Casual Listener

  Plan Premium Country  INDIA Device One Plus Operating System Android   My Question or Issue Many artists like the Goo Goo dolls, Led Zepplin are not available on Spotify I...

Brunelicia

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution "you discovered" page don't go away

i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it (not now) that say:" "you discovered a premium feature!" Can't have anything else on the screen.PlanFreeCountry Isr...

Casual Listener

i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it  (not now) that say:" "you discovered a premium feature!" C...

Peter

Spotify Legend

1042 Views

3 replies

0 likes

  • 1042 Views
  • 3 replies
  • 0 likes

Will not refresh from now playing or when turning on screen.

PlanPremiumCountryUS DeviceSamsung Galaxy S7Operating SystemAndroid * My Question or Issue Any music saved onto my phone will not refresh the song list after I open the now playing window and try to go back to the list of the artists music. This also...

Casual Listener

Plan Premium Country US  Device Samsung Galaxy S7 Operating System Android *   My Question or Issue  Any music saved onto my phone will not refresh the song list after I open...

601 Views

0 replies

0 likes

  • 601 Views
  • 0 replies
  • 0 likes

Autoplay feature no longer working?

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question or IssueRecently the autoplay feature has stopped working for me. I have tried all the basic troubleshooting steps (disable then re-enable autoplay setting, reboot my device, clea...

Newbie

Plan Premium Country USA   Device Pixel 3 Operating System Android   My Question or Issue Recently the autoplay feature has stopped working for me. I have tried all the basic tro...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Spotify Crashes when trying to access Local File Playlists

PlanPremium DeviceSamsung Galaxy S8Operating System Android 8.0.0 My Question or IssuePreviously I had several playlists of only local file music that I made on desktop, and moving my music to my phone allowed the playlists to work, but I can't seem ...

Music Fan

Plan Premium  Device Samsung Galaxy S8 Operating System  Android 8.0.0   My Question or Issue Previously I had several playlists of only local file music that I made on desktop...

Das_Terminator

Music Fan

1384 Views

2 replies

0 likes

  • 1384 Views
  • 2 replies
  • 0 likes

Crossfade en mis playlist

PlanPremiumCountry UruguayDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueEn mis Playlist personales no puedo hacer Crossfade entre canciones , me refiero cuando no dejo la canción completa y la cambio antes de terminar, funci...

Newbie

Plan Premium Country  Uruguay Device Samsung Galaxy S7 Operating System Android Oreo     My Question or Issue En mis Playlist personales no puedo hacer Crossfade entre ...

756 Views

0 replies

2 likes

  • 756 Views
  • 0 replies
  • 2 likes

Modo incognito

Hola! Es posible realizar sesiones de incognito que no dejen ningún rastro en el historial? De vez en cuando mis hijos ponen música infantil y no me gusta que guarde ese historial y que después me recomiende esa música. Igualmente a vecs en el coche ...

Newbie

  Hola! Es posible realizar sesiones de incognito que no dejen ningún rastro en el historial?   De vez en cuando mis hijos ponen música infantil y no me gusta que guarde ese historial y ...

Bittencourt

Spotify Star

4160 Views

1 replies

0 likes

  • 4160 Views
  • 1 replies
  • 0 likes

Applicazione non funziona correttamente

Buongiorno a tutti,sono passato da qualche mese da un altro provider di musica a spotify family, mi sto accorgendo che un buon 90% delle volte sia a me che a gli altri membri della mia famiglia all'apertura dell'applicazione, sia Android che Windows,...

Newbie

Buongiorno a tutti, sono passato da qualche mese da un altro provider di musica a spotify family, mi sto accorgendo che un buon 90% delle volte sia a me che a gli altri membri della mia famiglia all...

891 Views

0 replies

3 likes

  • 891 Views
  • 0 replies
  • 3 likes

Music keeps moving from SD card to local storage

I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage. I have a farily large library, and this has completely blown away all my available local storage. I...

Casual Listener

I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage.  I have a farily large library, and this ha...

WiniciusAL

Casual Listener

812 Views

1 replies

3 likes

  • 812 Views
  • 1 replies
  • 3 likes

Solved!! Why am I unable to listen to some albums when I'm in India?

PlanFree/Premium: On a 30 day trialCountry: India Device: OnePlus 6Operating System: Android Pie My Question or Issue: When i was a free user, there was no album that I failed to find/play. But however, once I started 30 day trial, I couldn't find/pl...

Visitor

Plan Free/Premium: On a 30 day trial Country: India   Device: OnePlus 6 Operating System: Android Pie   My Question or Issue: When i was a free user, there was no album tha...

user-removed

Not applicable

5614 Views

6 replies

3 likes

  • 5614 Views
  • 6 replies
  • 3 likes

Multiple albums from several artists not available

PlanPremiumCountry SwedenDeviceOnePlus 5Operating SystemAndroid oreo My Question or Issue I listen to a lot of country music and today I noticed that several full albums (that I listened to a few days ago) are not available anymore. All Darius Rucker...

Casual Listener

Plan Premium Country  Sweden Device OnePlus 5 Operating System Android oreo   My Question or Issue  I listen to a lot of country music and today I noticed that several full a...

Mantisentil

Community Legend

1400 Views

2 replies

1 likes

  • 1400 Views
  • 2 replies
  • 1 likes

Solved!! Spotify playlists/folders order isn't synced between Windows/Android.

Hello all!Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in the Windows app, but I didn't. When I re-order the fold...

Casual Listener

Hello all! Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in ...

user-removed

Not applicable

3550 Views

3 replies

0 likes

  • 3550 Views
  • 3 replies
  • 0 likes

All my downloads constantly redownloading after a day or few hours.

All my songs on offline are continuously deleted, without me doing anything on my phone. After every few hours or a day or so, it redownloads all my songs. I just got a Spotify premium subscription and this is becoming really irritating as a user who...

Newbie

All my songs on offline are continuously deleted, without me doing anything on my phone. After every few hours or a day or so, it redownloads all my songs.  I just got a Spotify premium subscri...

813 Views

0 replies

0 likes

  • 813 Views
  • 0 replies
  • 0 likes

Thumbs up/down went away with update.

Why was the thumbs up/down icon removed from radio? Is there a way to still personalize my radio channels?PlanPremiumCountry Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Why was the thumbs up/down icon removed from radio?  Is there a way to still personalize my radio channels? Plan Premium Country   Device  Samsung Galaxy 8 Operating System (iO...

Bgross388

Regular

1423 Views

11 replies

0 likes

  • 1423 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can't play a song

PlanPremiumCountry ukDeviceSamsung Galaxy 9, PCOperating SystemAndroid Oreo, Windows 10 neither my pc or my phone can seem to be able to play the death grips song, beyond alive. This only started in the last hour or so. I have tried restarting spotif...

Newbie

Plan Premium Country  uk Device Samsung Galaxy 9, PC Operating System Android Oreo, Windows 10    neither my pc or my phone can seem to be able to play the death grips so...

Jemi

Spotify Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Grey out, can't play

Can't play the music, i thought because of my plan. Then i change to premium and it turns out the same. I'm a newbee on spotify.PlanPremiumCountry IndonesiaDeviceVivo v5Operating SystemAndroid 6.0 My Question or Issue

Casual Listener

Can't play the music,  i thought because of my plan. Then i change to premium and it turns out the same.  I'm a newbee on spotify. Plan Premium Country  Indonesia Device Vivo v5 ...

Jemi

Spotify Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No puedo ver mis álbumes en la app

Plan PremiumCountry EspañaDeviceXiaomi Mi A2 My Question or Issue No puedo ver mis álbumes, cuando entró se queda siempre pensando

Newbie

Plan Premium Country  España Device Xiaomi Mi A2   My Question or Issue  No puedo ver mis álbumes, cuando entró se queda siempre pensando  

Jemi

Spotify Legend

1146 Views

1 replies

0 likes

  • 1146 Views
  • 1 replies
  • 0 likes

Full library view

PlanPremiumCountry U.S.ADeviceSamsung Galaxy 9 (SM-G960u1) Operating SystemAndroid 9.0My Question or IssueI know there are different views of the library for premium and free users. I have a premium account however my library still only displays play...

Casual Listener

Plan Premium Country  U.S.A Device Samsung Galaxy 9 (SM-G960u1)   Operating System Android 9.0 My Question or Issue I know there are different views of the library for premium and...

Cloudlion

Casual Listener

1047 Views

4 replies

0 likes

  • 1047 Views
  • 4 replies
  • 0 likes

MIUI 10 no Spotify Playback Control Buttons

PlanPremiumCountry GermanyDeviceLeEco Le Pro 3 Elite (x722)Operating SystemAndroid 7.2 MIUI 10 17.02.19 Beta My Question or Issue As you can see in the screenshots I don't have the playback buttons which is very annyoing. Maybe someone had the same p...

Regular

Plan Premium Country  Germany Device LeEco Le Pro 3 Elite (x722) Operating System Android 7.2 MIUI 10 17.02.19 Beta   My Question or Issue  As you can see in the screenshots ...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes