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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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What happened to the app??

I'm a Premium user with a Moto G5. The app just got a lot less useful:I have to restart my phone for Search to work.The album screen no longer lists the songs on the album.There is no Help feature within the app (not sure if this one is new or not).

Newbie

  I'm a Premium user with a Moto G5. The app just got a lot less useful: I have to restart my phone for Search to work. The album screen no longer lists the songs on the album. There is no ...

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Solved!! Alexa and Google playing at the same time

PlanFree/PremiumCountry Device(Google mini and alexa)Operating System(Android Pie) My Question or Issue I currently have 2 google home minis and a sonos one. Here is what I want to do. If I ask my google home mini to play spotify but my wife happens ...

Casual Listener

Plan Free/Premium Country   Device (Google mini and alexa) Operating System (Android Pie)   My Question or Issue  I currently have 2 google home minis and a sonos one. Here i...

konamon

Casual Listener

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2 replies

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Cant find how to mark the playlist to "Offlie sync"

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching the listening device from my PC to Iphone with the so...

Casual Listener

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching th...

709 Views

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Sync local songs on mobile doesn't work anymore

PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 2017Operating SystemAndroid 8.0, Windows 10 My Question or Issue About a month ago I already synced a local song from my PC on my phone, I added the file to a playlist and made it offline available on ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A3 2017 Operating System Android 8.0, Windows 10   My Question or Issue  About a month ago I already synced a local song from my...

301 Views

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There is no shuffle button

PlanFreeCountry AmericaOperating System Alcatel(android)My Question or Issue

Newbie

  Plan Free Country  America Operating System  Alcatel(android) My Question or Issue  

Billy-J

Spotify Star

443 Views

1 replies

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Sort by date added

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when I select sort by date, it will only filter with the...

Regular

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when ...

Beeeble

Regular

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2 replies

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Current version has bug, is draining battery

PlanPremiumCountryUSADeviceMotorola XT1080Operating SystemAndroid 4.4.4 My Question or IssueI think this started with a recent update to the Android app. The current version of the app is draining my battery without me ever opening the app. It's usin...

Casual Listener

Plan Premium Country USA Device Motorola XT1080 Operating System Android 4.4.4   My Question or Issue I think this started with a recent update to the Android app.  The current ve...

aadrian

Casual Listener

1549 Views

4 replies

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Daily Mix 3 not working correctly

PlanPremiumCountryUK DevicePhone and tablet Operating System My Question or Issue Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a listof the artists in the playlist and the playlist is filled with songs Iwould never listen to! All...

Newbie

Plan Premium Country UK  Device Phone and tablet  Operating System     My Question or Issue  Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a lis...

411 Views

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shazam integration not working

PremiumSouth Korea (Australia originally)Device(LG V20)Operating System(Android Oreo Hi,So since last year my 'my shazam tracks' playlist hasnt been updatingDon't know when it happened but the Shazam app is no longer connectedWhen I try to connect it...

Newbie

Premium South Korea (Australia originally) Device (LG V20) Operating System (Android Oreo   Hi, So since last year my 'my shazam tracks' playlist hasnt been updating Don'...

845 Views

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Wi-fi problems on OnePlus 6T

PlanPremiumCountrySpainDeviceOne Plus 6TOperating SystemAndroid 9 / OxygenOS 9.0.11 My Question or IssueSince a few spotify actualizations ago, the spotify app shows me that i´ve got no internet conection whenever im connected to wi-fi. It just occur...

Newbie

Plan Premium Country Spain Device One Plus 6T Operating System Android 9 / OxygenOS 9.0.11   My Question or Issue Since a few spotify actualizations ago, the spotify app shows me that ...

437 Views

0 replies

1 likes

Wi-Fi
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Songs only greyed out in one playlist

PlanPremiumCountry UKDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 PieMy Question or IssueHi,I noticed a few days ago that several songs on one of my playlists have been greyed out and won't play. It's a large playlist, actually the one I listen t...

Newbie

Plan Premium Country  UK Device Google Pixel 2 XL Operating System Android 9 Pie My Question or Issue Hi, I noticed a few days ago that several songs on one of my playlists have been g...

277 Views

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Solved!! Filtering songs in playlists

PlanPremiumCountry NorwayDeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or IssueBefore, I was able to filter/search for songs in my playlists by swiping down to the top of a playlist. I do not see the filter-field anymore, which is anno...

Casual Listener

Plan Premium Country  Norway Device Google Pixel XL Operating System Android Pie   My Question or Issue Before, I was able to filter/search for songs in my playlists by swiping do...

AeroZ

Composer

1565 Views

3 replies

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Album art not showing

PlanPremiumCountry United StatesDeviceGoogle PixelOperating SystemAndroid 9 My Question or Issue All album covers on Spotify mobile are not showing. Restarting also did work for a minute and then it went back to not showing. Also picture is just one ...

Newbie

Plan Premium Country  United States Device Google Pixel Operating System Android 9   My Question or Issue  All album covers on Spotify mobile are not showing. Restarting also...

kakamal

Casual Listener

12983 Views

2 replies

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Liking songs by using button in notification controller

PlanPremium (Student)Country PolandDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or Issue When I like songs from my daily mix by extending Spotify notification and pressing heart it is not added to my library, but if i like that song...

Newbie

Plan Premium (Student) Country  Poland Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue  When I like songs from my daily mix by extendin...

667 Views

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One particular song keeps dissapearing from my playlist

PlanPremiumCountry IndonesiaDeviceAsus Zenfone Zoom SOperating SystemAndroid Oreo My Question or Issue I've saved a song called 'Sunflower' by Swae Lee ft. Post Malone, however it keeps dissapearing from my playlist as if I removed it, but I didn't. ...

Casual Listener

Plan Premium Country  Indonesia Device Asus Zenfone Zoom S Operating System Android  Oreo  My Question or Issue  I've saved a song called 'Sunflower' by Swae Lee ft. Post...

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Delete some downloaded songs without Clearing the entire Saved Data?

Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

Casual Listener

  Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

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Superuser Contribution Can't create Playlist

PlanPremiumCountry FranceDeviceHuawei P20 ProOperating SystemAndroid (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can't create a Playlist. As soon as I want to create one, an error message is displayed. Thank y...

Casual Listener

Plan Premium Country  France Device Huawei P20 Pro Operating System Android (4.4?)    My Question or Issue  Hello. I've had a Spotify Premium account recently and I can'...

H0rnetQueen

Casual Listener

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8 replies

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Premium
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Superuser Contribution FULL SCREEN ALBUM ARTWORK ON PLAYBACK

PlanFree/PremiumCountry IndonesiaDeviceSamsung Galaxy A7 My Question or Issue How to change my spotify playback (the yellow one) into the original one with square-shaped album (the green one) . All of my friend still on the original look, but IT'S AL...

Visitor

Plan Free/Premium Country  Indonesia Device Samsung Galaxy A7   My Question or Issue  How to change my spotify playback (the yellow one) into the original one with square-shape...

Guido

Spotify Legend

3805 Views

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Get rid of "shuffle play"

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", as if I had a free account. Is that an intentional ...

Newbie

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", ...

matthewoli98

Gig Goer

574 Views

2 replies

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Stops playing across echo speaker group

PlanPremiumCountry USADeviceGalaxy note 5 and 3 echoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music randomly stops playing across the speaker group. I have to push pause in the spotify app. Then play. Only plays for...

Casual Listener

Plan Premium Country  USA Device Galaxy note 5 and 3 echo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Music randomly stops playing a...

2003emu

Casual Listener

304 Views

1 replies

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