Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7102 Views

0 replies

7 likes

  • 7102 Views
  • 0 replies
  • 7 likes

Solved!! Lowers volume every time battery percentage changes

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a second and then restores.

Gig Goer

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a seco...

Kanel

Gig Goer

984 Views

1 replies

0 likes

Android
Pie
volume
  • 984 Views
  • 1 replies
  • 0 likes

Spotify + Android Pie- app crashes, can't swap songs remotely, pausing songs

PlanPremiumCountry SwedenDeviceGalaxy s9+Operating SystemAndroid Pie My Question or Issue Issues are stated in the topic. The app crashes every now and then auto opens itself when it does. Music pauses every now and then. Seems to be related to the c...

Gig Goer

Plan Premium Country  Sweden Device Galaxy s9+ Operating System Android Pie   My Question or Issue  Issues are stated in the topic.   The app crashes every now and the...

yooc53

Casual Listener

4263 Views

13 replies

10 likes

  • 4263 Views
  • 13 replies
  • 10 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

Regular

  Plan Free/Premium Country  USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo)   My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...

654 Views

0 replies

0 likes

bug
bug android
bug report
bugs
  • 654 Views
  • 0 replies
  • 0 likes

Won't let me download music

Hi there, My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all.He has a Samsung Galaxy S9.Any tips on how to get this to start working would be appreciated!

Newbie

Hi there,   My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all. He has a Samsung Galaxy S9. Any tips on h...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

What happened to the app??

I'm a Premium user with a Moto G5. The app just got a lot less useful:I have to restart my phone for Search to work.The album screen no longer lists the songs on the album.There is no Help feature within the app (not sure if this one is new or not).

Newbie

  I'm a Premium user with a Moto G5. The app just got a lot less useful: I have to restart my phone for Search to work. The album screen no longer lists the songs on the album. There is no ...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Solved!! Alexa and Google playing at the same time

PlanFree/PremiumCountry Device(Google mini and alexa)Operating System(Android Pie) My Question or Issue I currently have 2 google home minis and a sonos one. Here is what I want to do. If I ask my google home mini to play spotify but my wife happens ...

Casual Listener

Plan Free/Premium Country   Device (Google mini and alexa) Operating System (Android Pie)   My Question or Issue  I currently have 2 google home minis and a sonos one. Here i...

konamon

Casual Listener

7457 Views

2 replies

0 likes

  • 7457 Views
  • 2 replies
  • 0 likes

Cant find how to mark the playlist to "Offlie sync"

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching the listening device from my PC to Iphone with the so...

Casual Listener

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching th...

716 Views

0 replies

0 likes

  • 716 Views
  • 0 replies
  • 0 likes

Sync local songs on mobile doesn't work anymore

PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 2017Operating SystemAndroid 8.0, Windows 10 My Question or Issue About a month ago I already synced a local song from my PC on my phone, I added the file to a playlist and made it offline available on ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A3 2017 Operating System Android 8.0, Windows 10   My Question or Issue  About a month ago I already synced a local song from my...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

There is no shuffle button

PlanFreeCountry AmericaOperating System Alcatel(android)My Question or Issue

Newbie

  Plan Free Country  America Operating System  Alcatel(android) My Question or Issue  

Billy-J

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Sort by date added

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when I select sort by date, it will only filter with the...

Regular

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when ...

Beeeble

Regular

1066 Views

2 replies

0 likes

  • 1066 Views
  • 2 replies
  • 0 likes

Current version has bug, is draining battery

PlanPremiumCountryUSADeviceMotorola XT1080Operating SystemAndroid 4.4.4 My Question or IssueI think this started with a recent update to the Android app. The current version of the app is draining my battery without me ever opening the app. It's usin...

Casual Listener

Plan Premium Country USA Device Motorola XT1080 Operating System Android 4.4.4   My Question or Issue I think this started with a recent update to the Android app.  The current ve...

aadrian

Casual Listener

1561 Views

4 replies

1 likes

  • 1561 Views
  • 4 replies
  • 1 likes

Daily Mix 3 not working correctly

PlanPremiumCountryUK DevicePhone and tablet Operating System My Question or Issue Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a listof the artists in the playlist and the playlist is filled with songs Iwould never listen to! All...

Newbie

Plan Premium Country UK  Device Phone and tablet  Operating System     My Question or Issue  Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a lis...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

shazam integration not working

PremiumSouth Korea (Australia originally)Device(LG V20)Operating System(Android Oreo Hi,So since last year my 'my shazam tracks' playlist hasnt been updatingDon't know when it happened but the Shazam app is no longer connectedWhen I try to connect it...

Newbie

Premium South Korea (Australia originally) Device (LG V20) Operating System (Android Oreo   Hi, So since last year my 'my shazam tracks' playlist hasnt been updating Don'...

847 Views

0 replies

6 likes

  • 847 Views
  • 0 replies
  • 6 likes

Wi-fi problems on OnePlus 6T

PlanPremiumCountrySpainDeviceOne Plus 6TOperating SystemAndroid 9 / OxygenOS 9.0.11 My Question or IssueSince a few spotify actualizations ago, the spotify app shows me that i´ve got no internet conection whenever im connected to wi-fi. It just occur...

Newbie

Plan Premium Country Spain Device One Plus 6T Operating System Android 9 / OxygenOS 9.0.11   My Question or Issue Since a few spotify actualizations ago, the spotify app shows me that ...

441 Views

0 replies

1 likes

Wi-Fi
  • 441 Views
  • 0 replies
  • 1 likes

Songs only greyed out in one playlist

PlanPremiumCountry UKDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 PieMy Question or IssueHi,I noticed a few days ago that several songs on one of my playlists have been greyed out and won't play. It's a large playlist, actually the one I listen t...

Newbie

Plan Premium Country  UK Device Google Pixel 2 XL Operating System Android 9 Pie My Question or Issue Hi, I noticed a few days ago that several songs on one of my playlists have been g...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Solved!! Filtering songs in playlists

PlanPremiumCountry NorwayDeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or IssueBefore, I was able to filter/search for songs in my playlists by swiping down to the top of a playlist. I do not see the filter-field anymore, which is anno...

Casual Listener

Plan Premium Country  Norway Device Google Pixel XL Operating System Android Pie   My Question or Issue Before, I was able to filter/search for songs in my playlists by swiping do...

AeroZ

Composer

1571 Views

3 replies

0 likes

  • 1571 Views
  • 3 replies
  • 0 likes

Album art not showing

PlanPremiumCountry United StatesDeviceGoogle PixelOperating SystemAndroid 9 My Question or Issue All album covers on Spotify mobile are not showing. Restarting also did work for a minute and then it went back to not showing. Also picture is just one ...

Newbie

Plan Premium Country  United States Device Google Pixel Operating System Android 9   My Question or Issue  All album covers on Spotify mobile are not showing. Restarting also...

kakamal

Casual Listener

12997 Views

2 replies

0 likes

  • 12997 Views
  • 2 replies
  • 0 likes

Liking songs by using button in notification controller

PlanPremium (Student)Country PolandDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or Issue When I like songs from my daily mix by extending Spotify notification and pressing heart it is not added to my library, but if i like that song...

Newbie

Plan Premium (Student) Country  Poland Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue  When I like songs from my daily mix by extendin...

672 Views

0 replies

2 likes

  • 672 Views
  • 0 replies
  • 2 likes

One particular song keeps dissapearing from my playlist

PlanPremiumCountry IndonesiaDeviceAsus Zenfone Zoom SOperating SystemAndroid Oreo My Question or Issue I've saved a song called 'Sunflower' by Swae Lee ft. Post Malone, however it keeps dissapearing from my playlist as if I removed it, but I didn't. ...

Casual Listener

Plan Premium Country  Indonesia Device Asus Zenfone Zoom S Operating System Android  Oreo  My Question or Issue  I've saved a song called 'Sunflower' by Swae Lee ft. Post...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Delete some downloaded songs without Clearing the entire Saved Data?

Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

Casual Listener

  Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes