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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193937 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193937 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535141 Views

78 replies

3 likes

  • 535141 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438253 Views

565 replies

37 likes

Account
Free
  • 438253 Views
  • 565 replies
  • 37 likes

Spotify crashes when attempting to play a playlist with local files created on PC

Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer.PlanPremiumCountryUSA Devices involvedSamsung Galaxy S4, Custom built Windows 10 computer (AMD FX-8350, Asus M5A97 R2.0, GTX 1080 TI)Operating SystemW...

Newbie

Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer. Plan Premium Country USA  Devices involved Samsung Galaxy S4, Custom built Windows...

575 Views

0 replies

5 likes

  • 575 Views
  • 0 replies
  • 5 likes

Changes to Artist Radio

PlanPremiumCountryUS DeviceSamsung Note 9Operating SystemAndroid Oreo I was always able to search an artist, click their profile, go to the artist's radio station and hit "follow." Within that station, it continually played similar music and the trac...

Casual Listener

Plan Premium Country US   Device Samsung Note 9 Operating System Android Oreo   I was always able to search an artist, click their profile, go to the artist's radio station a...

Heathermaru

Casual Listener

2802 Views

2 replies

14 likes

  • 2802 Views
  • 2 replies
  • 14 likes

Podcasts forgetting position when paused

PlanPremiumCountryUnited States DeviceGoogle Pixel 2 XL Operating SystemAndroid Pie Podcasts on Spotify seem to have trouble remembering my position when they're paused for more than a few minutes and don't seem to sync correctly which episodes I've ...

Casual Listener

Plan Premium Country United States  Device Google Pixel 2 XL  Operating System Android Pie   Podcasts on Spotify seem to have trouble remembering my position when they're&nbsp...

474 Views

0 replies

3 likes

Podcasts
  • 474 Views
  • 0 replies
  • 3 likes

Shuffle won't stay on

PlanPremiumCountry USDeviceLG V20Operating SystemAndroid 8.0.0, spotify version 8.4.94.817 My Question or IssueApp for android recently updated and now shuffle will not stay on. It's the exact same issue as this "solved" thread: https://community.spo...

Newbie

  Plan Premium Country  US Device LG V20 Operating System Android 8.0.0, spotify version 8.4.94.817   My Question or Issue App for android recently updated and now shuffle w...

1681 Views

0 replies

9 likes

  • 1681 Views
  • 0 replies
  • 9 likes

Recommendations don't change any more

PlanPremiumCountry GermanyDeviceSamsung Galaxy 9Operating SystemAndroid Oreo In December 2018 , I listened to"Weekend Man" by Royal Republic (https://open.spotify.com/album/1HLd7NluYOzyRuJsmjKYzQ?si=esv8EBBtTWKn9f5zZML4wQ) Shortly after that, my reco...

Music Fan

  Plan Premium Country  Germany Device Samsung Galaxy 9 Operating System Android Oreo      In December 2018 , I listened to"Weekend Man" by Royal Republic (ht...

Mavoy1

Regular

1037 Views

1 replies

2 likes

  • 1037 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Forgot password and Login are not working in Android App

Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able to login from the website. Please help.

Newbie

Hi,   I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When  I click it just says link is expired. However I am able t...

Katerina

Spotify Legend

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

What Happened To Shuffle?!

PlanPremiumCountryUK & USDevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueWhy is the shuffle so limited now? Don't point me to the topic from years ago. I want actual shuffle back, not listen to my songs in a half-assed order by artist...

Visitor

Plan Premium Country UK & US Device Pixel 2 XL Operating System Android Pie   My Question or Issue Why is the shuffle so limited now? Don't point me to the topic from years ago. I ...

944 Views

0 replies

2 likes

  • 944 Views
  • 0 replies
  • 2 likes

My favourites list is gone after converting to premium.

PlanPremiumCountryIndiaDevice(one plus 5)Operating System, Android My favorite list is gone after I upgraded my account to premium. How can I recover it?

Newbie

Plan Premium Country India Device (one plus 5) Operating System , Android   My favorite list is gone after I upgraded my account to premium. How can I recover it?   

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with 4G

PlanPremiumCountry ItalyDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or Issue When i'm with 4G, musics don't load.I must disconnect and reconnect the smartphone everytime i change a song

Newbie

  Plan Premium Country  Italy Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue   When i'm with 4G, musics don't load. I must disconnect and...

Katerina

Spotify Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Endless loading spinner when trying to see my downloaded songs

DeviceSamsung Galaxy S5Operating SystemAndroid v5.0Screenshot My Question or IssueI don't get this: I'm trying to see my downloaded songs. They should be available offline, right? Then WHY am I EVER shown a loading spinner? I'm trying to see content ...

Music Fan

Device Samsung Galaxy S5 Operating System Android v5.0 Screenshot       My Question or Issue I don't get this: I'm trying to see my downloaded songs. They should be availa...

lkllnd93

Music Fan

2183 Views

7 replies

0 likes

  • 2183 Views
  • 7 replies
  • 0 likes

Superuser Contribution Does spotify app in India support mirrorlink?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or IssueDoes the Spotify app support mirror link in India?

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.) Operating System (iOS 10, Android Oreo,etc.)   My Question or Issue Does the Spotify app su...

Katerina

Spotify Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share to Instagram's stories.

PlanPremiumCountry BrazilDeviceMotorola Moto G5Operating SystemAndroid Oreo My Question or Issue The option to share to Instagram story does not appear to me, only to share by Instagram direct. All the apps are update. Android version 8.1.0Spotify ve...

Casual Listener

Plan Premium Country  Brazil Device Motorola Moto G5 Operating System Android Oreo   My Question or Issue  The option to share to Instagram story does not appear to me, ...

Peter

Spotify Legend

593 Views

3 replies

1 likes

  • 593 Views
  • 3 replies
  • 1 likes

Bug when displaying the User Name of a playlist creator

PlanPremiumCountry GermanyDeviceSamsung Galaxy 4Operating SystemAndroid Lollipop My Question or Issue When playing a playlist I have created, my unique Profile Name (combination of numbers and letters) is shown instead of the User Name I defined.

Casual Listener

Plan Premium Country  Germany Device Samsung Galaxy 4 Operating System Android Lollipop   My Question or Issue   When playing a playlist I have created, my unique Profile Na...

Schlossgeist

Casual Listener

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify no muestra canciones guardadas en Todos los Artistas

Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas. Es decir si entro en la pestaña de Artistas y selecciono uno para ver las...

Casual Listener

Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas.   Es decir si e...

Peter

Spotify Legend

7033 Views

3 replies

1 likes

  • 7033 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local files on my Android

PlanPremiumCountry SpainDevice Samsung Galaxy S9Operating SystemAndroid My Question or IssueI have uploaded some files from my main computer; I can open them on Spotify when I'm on that computer, but not when I'm on my mobile phone (Samsung Galaxy S9...

Newbie

Plan Premium Country  Spain Device  Samsung Galaxy S9 Operating System Android   My Question or Issue I have uploaded some files from my main computer; I can open them on...

Katerina

Spotify Legend

1373 Views

1 replies

1 likes

  • 1373 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files stops playing

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI've got some local music files from my PC that I've synced to a playlist on my Spotify account and then downloaded onto my S8 using my Wifi. Unfortunately, wh...

Newbie

  Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android   My Question or Issue I've got some local music files from my PC that I've synced to a playl...

Katerina

Spotify Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Solved!! Options not available

I have premium but all options are disabled.Device : Huawei p20 lite

Casual Listener

I have premium but all options are disabled. Device : Huawei p20 lite

Noah

Spotify Star

1378 Views

3 replies

0 likes

Premium options disabled
  • 1378 Views
  • 3 replies
  • 0 likes

Option to hide/block a playlist track is available in Spotify Free, but not in Premium

PlanPremiumCountry UKDeviceOnePlus 6Operating SystemAndroid version 9 (Pie) My Question or IssueThe free version of Spotify provides two additional icons when showing the track being played, a heart and a minus sign. Clicking on the the minus sign al...

Newbie

Plan Premium Country  UK Device OnePlus 6 Operating System Android version 9 (Pie)   My Question or Issue The free version of Spotify provides two additional icons when showing th...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Spotify stops playing after 10 seconds but only on first song

Premium User Country- USA DeviceSamsung Galaxy S7Operating SystemAndroid Oreo 8.0 My Question or IssueSpotify stops playing after 10 seconds but only on first song after initial android connect. The music is still in play. I have to manually hit stop...

Casual Listener

Premium User   Country- USA   Device Samsung Galaxy S7 Operating System Android Oreo  8.0   My Question or Issue Spotify stops playing after 10 seconds but only on ...

789 Views

0 replies

0 likes

  • 789 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Album tab does not load

PlanPremiumCountry CanadaDeviceHonor 8X (JSN-L23) Operating SystemAndroid Oreo My Question or IssueI am unable to access the album tab on either this phone or a Moto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no m...

Newbie

Plan Premium Country  Canada Device Honor 8X (JSN-L23)  Operating System Android Oreo   My Question or Issue I am unable to access the album tab on either this phone or a Mot...

12578003

Newbie

5725 Views

19 replies

7 likes

Albums
Android
Loading problems
  • 5725 Views
  • 19 replies
  • 7 likes