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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392194 Views

545 replies

35 likes

Account
Free
  • 392194 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8249 Views

0 replies

7 likes

  • 8249 Views
  • 0 replies
  • 7 likes

Lineage OS 16 - app not starting

PlanPremiumDeviceSamsung Galaxy S4 mini (i9195I)Operating SystemAndroid 9, Lineage OS 16 distribution My Question or Issue Hello, I have a fresh install of Lineage OS. After installing Spotify, the app crashes on start, just showing the initial logo....

Newbie

Plan Premium Device Samsung Galaxy S4 mini (i9195I) Operating System Android 9, Lineage OS 16 distribution   My Question or Issue  Hello, I have a fresh install of Lineage OS. After...

1912 Views

0 replies

0 likes

Android 9
crashing
lineageos
  • 1912 Views
  • 0 replies
  • 0 likes

Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

PlanPremiumCountryItaly DeviceSamsung Galaxy J5sOperating SystemAndroid 6.1 My Question or IssueLoading is stuck after every listen, the only choice I have is to restart the app every time I want to change song-playlist.Never happened before, I've al...

Newbie

Plan Premium Country Italy  Device Samsung Galaxy J5s Operating System Android 6.1   My Question or Issue Loading is stuck after every listen, the only choice I have is to restart...

Loxer

Community Legend

721 Views

1 replies

0 likes

Cache
loading
reboot
Search
stuck
  • 721 Views
  • 1 replies
  • 0 likes

Spotify pausing music randomly itself

Plan: PremiumCountry: ThailandDeviceXperia Z5 CompactOperating SystemAndroid N 7.1.1 When I play music and leave for 20-30 sec. the music will pause. But I didn't open any other music and video app.

Casual Listener

Plan: Premium Country: Thailand Device Xperia Z5 Compact Operating System Android N 7.1.1   When I play music and leave for 20-30 sec. the music will pause. But I didn't open any oth...

iDirector

Regular

927 Views

2 replies

0 likes

  • 927 Views
  • 2 replies
  • 0 likes

Can not open library/albums

Hi,I've been using spotify for a long time without any bugs at all.Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happens even after 10 minutes.What I already tried:- made su...

Casual Listener

Hi, I've been using spotify for a long time without any bugs at all. Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happe...

Loxer

Community Legend

747 Views

3 replies

0 likes

  • 747 Views
  • 3 replies
  • 0 likes

remove my favorite albums and songs

PlanPremiumCountry GermanyDeviceOneplus5Operating SystemAndroid P My Question or Issue Can't remove the songs from my favorite albums and songs, that's annoying.

Newbie

Plan Premium Country  Germany Device Oneplus5 Operating System Android P   My Question or Issue  Can't remove the songs from my favorite albums and songs, that's annoying. &...

1031 Views

0 replies

5 likes

  • 1031 Views
  • 0 replies
  • 5 likes

Solved!! Cannot Create or save radio stations?

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 I believeMy Issue The option to save radio stations from songs, playlists and artists doesn't show up for me and there is no option to create one under the stations tab i...

Casual Listener

Plan Premium Country United States Device Google Pixel 2 XL Operating System Android 9 I believe My Issue  The option to save radio stations from songs, playlists and artists doesn't sh...

Mantisentil

Community Legend

4157 Views

1 replies

1 likes

  • 4157 Views
  • 1 replies
  • 1 likes

Solved!! Album list not shown / load on Android

since two weeks it isn't possible to load the album list on my android devices. Artist, playlist and so one, works. On my windows Laptop no problems, album list are load.I uninstall Spotify and install again but it doesn't help. PlanPremiumCountry De...

Casual Listener

since two weeks it isn't possible to load the album list on my android devices. Artist, playlist and so one, works. On my windows Laptop no problems, album list are load. I uninstall Spotify and ins...

Mantisentil

Community Legend

1158 Views

3 replies

0 likes

  • 1158 Views
  • 3 replies
  • 0 likes

Auto play on playlist end does not work

Hello,It seems the auto play on playlist end no longer works on the Android app. I've tried reinstalling the app but it did not solve anything. Several of my playlists behave the same, with this feature not working despite it is being selected in Set...

Casual Listener

Hello, It seems the auto play on playlist end no longer works on the Android app. I've tried reinstalling the app but it did not solve anything. Several of my playlists behave the same, with this fe...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Albums cannot be loaded under my library

PlanPremiumCountryHong KongDeviceOnkyoGRANBEAT DP-CMX1Operating SystemAndroid 6.0.1My Question or IssueEverything works under my library except when I try to tap "Albums" section, none of the saved albums can be display, instead it give me the "Green...

Casual Listener

Plan Premium Country Hong Kong Device OnkyoGRANBEAT DP-CMX1 Operating System Android 6.0.1 My Question or Issue Everything works under my library except when I try to tap "Albums" secti...

Mantisentil

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Downloaded songs getting deleted after turning on phone

PlanPremiumCountryChileDeviceSamsung Galaxy S9+Operating SystemAndroid PieMy Question or IssueHey guys need some help here. This issue is new for me and it has become really annoying cause it deletes every single song I've downloaded in my library. I...

Newbie

Plan Premium Country Chile Device Samsung Galaxy S9+ Operating System Android Pie My Question or Issue Hey guys need some help here. This issue is new for me and it has become really annoyin...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Spotify Crashing

PlanPremiumCountry PortugalDeviceXIAOMI MI5 Operating SystemAndroid 9.0 My Question or Issue Hello guys, My problem started out of nowhere, i dont really know if it was an update or something, but everytime i click on the 3 dots on any playlist or ev...

Casual Listener

Plan Premium Country  Portugal Device XIAOMI MI5  Operating System Android 9.0   My Question or Issue  Hello guys,   My problem started out of nowhere, i dont rea...

xhm11x

Casual Listener

1021 Views

2 replies

0 likes

  • 1021 Views
  • 2 replies
  • 0 likes

Notification Bar Disappears

PlanPremiumCountry United StatesDeviceLg Stylo 4Operating SystemAndroid 8.1 My Question or Issue So as soon as I pause a song outside of the app, whether in my notification bar or my lock screen, the Spotify player disappears. This is very annoying. ...

Newbie

  Plan Premium Country  United States Device Lg Stylo 4 Operating System Android 8.1   My Question or Issue  So as soon as I pause a song outside of the app, whether in...

697 Views

0 replies

1 likes

Notification bar player
Notification panel
  • 697 Views
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  • 1 likes

Upgraded to Android 9 and Spotify 8.4.94.817 and now song titles don't show up in car

Plan: PremiumCountry: USDevice: Samsung Galaxy 9Operating System: Android 9 My Question or Issue: I received an upgrade to my Samsung Galaxy 9 and all metadata (song title, etc) is no longer visible when connected to my car (2012 Audi A6). I then upg...

Newbie

Plan: Premium Country: US Device: Samsung Galaxy 9 Operating System: Android 9  My Question or Issue:   I received an upgrade to my Samsung Galaxy 9 and all metadata (song title,...

803 Views

0 replies

1 likes

  • 803 Views
  • 0 replies
  • 1 likes

Superuser Contribution playlist crossfades with option unset, and skips to wrong time code in songs

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it. I have crossfade turned off, and gapless playback turned on. However, it see...

Music Fan

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it.  I have crossfade tu...

Peter

Spotify Legend

970 Views

1 replies

0 likes

Crossfade
Crossfade on spotify’s playlists
gapless playback
playback
  • 970 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset "Played" History

PlanPremium CountryUSA DeviceSamsung Galaxy Grand Prime Operating SystemAndroid My Question or IssueSometimes I listen to podcasts until I fall asleep and would like to reset some files listed as "Played" even though I may not have technically been l...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy Grand Prime   Operating System Android   My Question or Issue Sometimes I listen to podcasts until I fall asleep an...

Peter

Spotify Legend

6006 Views

1 replies

2 likes

  • 6006 Views
  • 1 replies
  • 2 likes

android wear - pairing with app issues

PlanPremiumCountryIsrael DeviceSamsung galaxy s8(anroid 8 and android wear OS 2.2)Operating SystemAndroid 8 android wear os 2.2 My Question or Issue I have been trying to pair my account with my mobovi ticwatch pro.When i run to the spotify app, it a...

Visitor

Plan Premium Country Israel  Device Samsung galaxy s8(anroid 8  and android wear OS 2.2) Operating System Android 8 android wear os 2.2   My Question or Issue  I have be...

user-removed

Not applicable

2307 Views

3 replies

2 likes

Wear OS
  • 2307 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Sort by Artist on Mobile (Android)

PlanPremium DeviceOnePlus 3TOperating SystemAndroid My Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library...

Regular

Plan Premium   Device OnePlus 3T Operating System Android   My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, ...

Peter

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play album

PlanFreeCountry DeviceMoto G6Operating SystemAndroid My Question or Issue Why is it that whenever I select an album on mobile, it will play 2-3 songs from that album before playing "Suggested Songs?" Usually, it stops playing the artist altogether an...

Newbie

Plan Free Country   Device Moto G6 Operating System Android   My Question or Issue   Why is it that whenever I select an album on mobile, it will play 2-3 songs fr...

Katerina

Spotify Legend

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music is not playing until I skip one song

Hey community, songs I start by tapping on the play symbol next to the song I heard last time on the bottom of my screen do not play after opening the app. I need to skip one song in order to get the music playing. Thanks in advance Motorola One / An...

Composer

Hey community,   songs I start by tapping on the play symbol next to the song I heard last time on the bottom of my screen do not play after opening the app. I need to skip one song in order t...

Katerina

Spotify Legend

1549 Views

5 replies

0 likes

  • 1549 Views
  • 5 replies
  • 0 likes

Play/pause button on car stereo doesn't work if phone screen has been off for too long

I want to be able to play/pause without needing to touch my phone. Sometimes I need to turn on the screen and open Spotify so the music will play over bluetooth to my car stereo. I want to just be able to hit play/pause on the receiver without touchi...

Music Fan

I want to be able to play/pause without needing to touch my phone. Sometimes I need to turn on the screen and open Spotify so the music will play over bluetooth to my car stereo. I want to just be ab...

773 Views

0 replies

1 likes

  • 773 Views
  • 0 replies
  • 1 likes