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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850383 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850383 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16852 Views
  • 3 replies
  • 0 likes
  • 16852 Views
  • 3 replies
  • 0 likes

Superuser Contribution 30 minutes of ad-free music not allowing video to be played

Plan:FreeCountry: United States Device:Samsung Galaxy S7 My Question or Issue: I guess the app updated or something, but whenever I get the opportunity to watch a video in return for 30 minutes of ad-free music, it doesn't give me any way to play the...

  • Casual Listener
  • Plan: Free Country:  United States  Device: Samsung Galaxy S7   My Question or Issue:  I guess the app updated or something, but whenever I get the opportunity to watch a ...
  • Alfredo
  • Roadie
  • 565 Views
  • 3 replies
  • 0 likes
  • 565 Views
  • 3 replies
  • 0 likes

Superuser Contribution ¿Cómo escuchar Spotify durante una llamada usando Android Auto?

La versión de Spotify es: 8.4.64.555 armV7, versión de Android Auto: 3.5.583024-release, versión Android 8.0.0Ayuda por favor, sé que se puede porque lo he logrado a utilizar así (supongo que la configuración era por default) y no sé si le moví algo ...

  • Casual Listener
  •    La versión de Spotify es: 8.4.64.555 armV7, versión de Android Auto: 3.5.583024-release, versión Android 8.0.0 Ayuda por favor, sé que se puede porque lo he logrado a utilizar así (sup...
  • Tommy-Cargo
  • Casual Listener
  • 8507 Views
  • 3 replies
  • 1 likes
  • 8507 Views
  • 3 replies
  • 1 likes

Search says offline on wifi and 4g

Spotify premium family account, usa Samsung galaxy s7 android For the past month or two, the search function indicates that I am offline and cannot search, although my phone is connected either through wifi or 4g. This includes my home wifi network.

  • Casual Listener
  • Spotify premium family account, usa   Samsung galaxy s7 android   For the past month or two, the search function indicates that I am offline and cannot search, although my phone is conn...
  • Billy-J
  • Spotify Star
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Superuser Contribution artist shuffle on playlist

PlanPremiumCountry BrazilDeviceMoto G5S PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used to write the artist name in my playlist and shuffle and spotify would just play songs from the artist I wrote the name, bu...

  • Casual Listener
  • Plan Premium Country  Brazil Device Moto G5S Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I used to write the artist name in my ...
  • 0are3uh_-7f26
  • Newbie
  • 742 Views
  • 7 replies
  • 2 likes
  • 742 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Radio réveil avec Spotify

Bonjour à tous J'aimerai trouver une solution afin d'avoir un radio réveil mais qui lance une musique issue de Spotify et non pas la radio FM.Quel matériel me faudrait-il pour celà ?(j'ai un compte prenium)Merci !

  • Casual Listener
  •   Bonjour à tous   J'aimerai trouver une solution afin d'avoir un radio réveil mais qui lance une musique issue de Spotify et non pas la radio FM. Quel matériel me faudrait-il pour celà...
  • Alfredo
  • Roadie
  • 10611 Views
  • 3 replies
  • 0 likes
  • 10611 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reproducción del coro

PlanPremiumCountry Chile DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEstimados, Hace un tiempo tenia una función que me permitia escuchar solo el coro de la canción, esto lo podía hacer presionando la canción que quería esc...

  • Newbie
  • Plan Premium Country  Chile  Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Estimados,  Hace un tiempo tenia una función que me permi...
  • Alfredo
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • AYUDA
  • 330 Views
  • 1 replies
  • 0 likes

Control Notification Disappearing

PlanPremiumCountryNetherlandsDeviceOnePlus 6, 128gb 8gb RAMOperating SystemAndroid 8.1.0 My Question or Issue Hey, When connecting to a bluetooth device such as my Bose QC II 35, JBL Charge 3 or Trust Fiesta Plus, the notification with controls (paus...

  • Casual Listener
  • Plan Premium Country Netherlands Device OnePlus 6, 128gb 8gb RAM Operating System Android 8.1.0   My Question or Issue  Hey,   When connecting to a bluetooth device such as...
  • mgeerse
  • Casual Listener
  • 390 Views
  • 1 replies
  • 1 likes
  • 390 Views
  • 1 replies
  • 1 likes

Trouble shooting Spotify

PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemOreo My Question or IssueI've been having many issues with my Spotify lately. Let me go over them and see if anyone else has these issues. The first one is that I can't download music over WiFi....

  • Music Fan
  • Plan Premium Country USA Device Galaxy Note 8 Operating System Oreo   My Question or Issue I've been having many issues with my Spotify lately. Let me go over them and see if anyone el...
  • Temetius
  • Songwriter
  • 410 Views
  • 10 replies
  • 0 likes
  • 410 Views
  • 10 replies
  • 0 likes

Solved!! Bad sound on headphones

I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like listening to music, with some very poor quality speakers...

  • Casual Listener
  • I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like lis...
  • Billy-J
  • Spotify Star
  • 10248 Views
  • 3 replies
  • 0 likes
  • 10248 Views
  • 3 replies
  • 0 likes

Superuser Contribution Chasquidos y cortes de música

PlanPremiumCountry EspañaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue Desde hará 3 semanas que la música se escucha con pequeños cortes y chasquidos, incluso la música con calidad extrema. Como comprenderán, pagar por un s...

  • Casual Listener
  •   Plan Premium Country  España Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  Desde hará 3 semanas que la música se escucha con peq...
  • Rmonjo
  • Casual Listener
  • 519 Views
  • 3 replies
  • 2 likes
  • 519 Views
  • 3 replies
  • 2 likes

Poor app

This has been brewing inside me for a long time. I've been a premium member for about two years because honestly, the service for the price is hard to beat. But for well over a year, the app is horrendous. It's become exacerbated because I've been li...

  • Casual Listener
  • This has been brewing inside me for a long time. I've been a premium member for about two years because honestly, the service for the price is hard to beat. But for well over a year, the app is horre...
  • Temetius
  • Songwriter
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

Solved!! Music stops playing

My Question or Issue When i am playing music with my BT headsett (KYGO A9 600) the songs stops playing most of the time. It can play trough 3 or 4 songs and midway in the 4th song it will just stop. I have to unlock the phone and go the the app and r...

  • Regular
  •     My Question or Issue  When i am playing music with my BT headsett (KYGO A9 600) the songs stops playing most of the time. It can play trough 3 or 4 songs and midway in the 4th s...
  • Madmao
  • Regular
  • 2384 Views
  • 8 replies
  • 1 likes
  • 2384 Views
  • 8 replies
  • 1 likes

Spotify doesn't work

PlanPremiumCountry Finland Operating SystemAndroid huawei 8 My Question or Issue My spotify doesn't play music anymore normal.. it used to work just fine but now i can play around max. 10minutes music and it stops playing. Settings should be ok and i...

  • Newbie
  • Plan Premium Country  Finland   Operating System Android huawei 8   My Question or Issue  My spotify doesn't play music anymore normal.. it used to work just fine but now...
  • Billy-J
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Can't sync local files from windows 10 desktop to android phone

PlanPremium FamilyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question>I added local files to my playlist on desktop>Said playlist is downloaded on both desktop and android phone>Local files playing fine on said playlist on desktop>Local ...

  • Casual Listener
  • Plan Premium Family Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question >I added local files to my playlist on desktop >Said playlist is downloaded on both deskt...
  • TheBarthoLi
  • Roadie
  • 246 Views
  • 5 replies
  • 0 likes
  • 246 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs undownloading

My Question or Issue If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally undownloaded from my phone? I get a notification at the top of...

  • Regular
  • My Question or Issue   If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally un...
  • Alfredo
  • Roadie
  • 169 Views
  • 1 replies
  • 1 likes
  • 169 Views
  • 1 replies
  • 1 likes

Can`t play downloaded songs

PlanPremiumCountryMéxico DeviceHTC Desire 530Operating SystemAndroid 6 I've downloaded a couple songs, (they have the green arrow) but when i go offline mode they wont play. i already uninstall the app, clean the offline devices, reinstall the app bu...

  • Casual Listener
  •   Plan Premium Country México   Device HTC Desire 530 Operating System Android 6      I've downloaded a couple songs, (they have the green arrow) but when i ...
  • Billy-J
  • Spotify Star
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

Solved!! Wrong GUI

Since two years (I think so) and on different android phones I always get the GUI from Apple iOS when I correctly download and install the spotify app from the Google play store. So guys what's wrong with my settings or your a/b tests?Thanks for your...

  • Casual Listener
  • Since two years (I think so) and on different android phones I always get the GUI from Apple iOS when I correctly download and install the spotify app from the Google play store. So guys what's wrong...
  • TheBarthoLi
  • Roadie
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Can not play the song "My Face" by Biga Ranx, the application skips to the next song

Hi, I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album "1988", but not this song in particular.I tried to play this s...

  • Newbie
  • Hi,   I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album...
  • TheBarthoLi
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Block songs from being included in recommendations algorithm?

PlanPremiumCountryUSADeviceSamsung Galaxy S7 and Windows 10 DesktopOperating SystemAndroid Oreo/Windows 10 My Question or IssueLast summer someone phished my account or something (I've always been pretty good at recognizing sketchy phishing attempts ...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S7 and Windows 10 Desktop Operating System Android Oreo/Windows 10   My Question or Issue Last summer someone phished my account or ...
  • TheBarthoLi
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! [app] One click for sync all my playlists

PlanPremiumCountry SpainDeviceLg G6Operating SystemAndroid My Question or Issue It's possible to make an option for download all my playlist at one time? Every time I reinstall Spotify i must go downloading my playlists one by one... It will be great...

  • Casual Listener
  • Plan Premium Country  Spain Device Lg G6 Operating System Android    My Question or Issue  It's possible to make an option for download all my playlist at one time? Ever...
  • TheBarthoLi
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes