Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52105 Views
67 replies
25 likes

52105 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882211 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882211 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27442 Views
4 replies
0 likes

27442 Views
4 replies
0 likes

Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

Aase_Tokvam
Casual Listener
Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...
2019-01-23 4:54:22 PM
2019-01-23 4:56:13 PM
Aase_Tokvam
Casual Listener
318 Views
1 replies
0 likes
Android
Other

318 Views
1 replies
0 likes

App problem

Plan:PremiumCountry: Germany DeviceSamsung Galaxy s nine plus Operating System(Android) My Question or Issue My app is stopping most of the time.

user-removed
Visitor
Plan:Premium Country: Germany Device Samsung Galaxy s nine plus Operating System (Android) My Question or Issue My app is stopping most of the time.
2019-01-23 4:51:08 PM
177 Views
0 replies
0 likes

177 Views
0 replies
0 likes

I can't add station

PlanPremiumCountrySwedenDeviceXiaomiOperating System(Android Oreo) My Question or IssueI used to be able to add new station, which will appear at "your library" - "station". But I forget about this function for a long time. Recently I want to add a n...

Hajowang
Regular
Plan Premium Country Sweden Device Xiaomi Operating System (Android Oreo) My Question or Issue I used to be able to add new station, which will appear at "your library" - "station". ...
2019-01-23 3:53:57 PM
474 Views
0 replies
0 likes

474 Views
0 replies
0 likes

Songs on a downloaded playlist are no longer showing up as downloaded when viewing the song's album.

PlanPremiumCountryUSA DeviceGoogle Pixel 2Operating SystemAndroid 9 PIe Previous behavior:-When listening to an album from the album view, I add a song I like to a downloaded playlist. -The added song would then get the downloaded symbol (green circl...

triley142
Regular
Plan Premium Country USA Device Google Pixel 2 Operating System Android 9 PIe Previous behavior: -When listening to an album from the album view, I add a song I like to...
2019-01-23 3:07:26 PM
309 Views
0 replies
3 likes

309 Views
0 replies
3 likes

Difference between Free and Premium account

Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed. Menu of Spotify looks much different and i cant f...

Screenshot_20190118_172451_com.spotify.music.jpg

Screenshot_20190118_172312_com.spotify.music.jpg

Piotrek052
Regular
Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed...
2019-01-18 5:40:48 PM
2019-01-23 8:49:43 AM
Piotrek052
Regular
2811 Views
6 replies
0 likes

2811 Views
6 replies
0 likes

(BRASIL) Aplicativo nao conecta.

Ola, estou com problemas para conectar. O aplicativo simplesmente parou de funcionar, fiz todo o procedimento padrao de limpar o cache, reinstalar o aplicativo, ate mesmo mudar de senha. Ainda assim, nao conecta pelo Facebook, nem por e-mail (aparece...

Nascimento
Newbie
Ola, estou com problemas para conectar. O aplicativo simplesmente parou de funcionar, fiz todo o procedimento padrao de limpar o cache, reinstalar o aplicativo, ate mesmo ...
2019-01-23 4:56:45 AM
1605 Views
0 replies
1 likes
Nao conecta

1605 Views
0 replies
1 likes

Samsung phone can't see my samsung smart tv. Wife's apple phone does without issue...

PlanPremiumCountry CanadaDeviceSamsung Galaxy 9 plus Android Oreo My Question or Issue Why cant I connect but my wife's iphone can?

Dustingerk
Newbie
Plan Premium Country Canada Device Samsung Galaxy 9 plus Android Oreo My Question or Issue Why cant I connect but my wife's iphone can?
2019-01-23 3:26:55 AM
322 Views
0 replies
0 likes
Connect
galaxy 9
Smart TV

322 Views
0 replies
0 likes

Where's the "Import" option on Spotify settings [Android]

I've searched a lot but all questions out there are about anything but this/are too outdated. I got a Samsung J8 and when I open "My Library" -> Settings -> Import your songs, I can normally listen to them, add to my playlist, etcetera.However, my ot...

protochaos
Newbie
I've searched a lot but all questions out there are about anything but this/are too outdated. I got a Samsung J8 and when I open "My Library" -> Settings -> Import your songs, I ...
2019-01-23 2:38:38 AM
471 Views
0 replies
0 likes
Android
local
Mobile

471 Views
0 replies
0 likes

"Direct Play Only for Premium" - But I already have it?

Hello! I have a premium account. It used to be possible to direct play a song or artist via Google Assistant and Android Auto, when connected to my Mazda. Now, Google replies with "Direct play is only availible to premium subscribers of Spotify." Not...

user-removed
Visitor
Hello! I have a premium account. It used to be possible to direct play a song or artist via Google Assistant and Android Auto, when connected to my Mazda. Now, Google replies with "Direct play...
2019-01-23 1:40:19 AM
383 Views
0 replies
1 likes

383 Views
0 replies
1 likes

How to keep the Spotify notification in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

user-removed
Visitor
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue How to keep the Spotify notification permanently in the notif...
2019-01-23 1:04:50 AM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Queueing issues, Spotify crashing (new update: version 8.4.89.515)

PlanPremiumCountry USADeviceMoto g6 PlayOperating SystemAndroid Oreo My Question or Issue Trying to add an album to the queue (no issues before this update). I can add an album or song to queue if it's among the most recent of the artist's albums, bu...

Sarahjlyra
Newbie
Plan Premium Country USA Device Moto g6 Play Operating System Android Oreo My Question or Issue Trying to add an album to the queue (no issues before this up...
2019-01-19 6:50:39 PM
2019-01-22 12:48:33 AM
the7thdarkness
Newbie
869 Views
2 replies
3 likes

869 Views
2 replies
3 likes

Unable to block artist or song from Discover Weekly / Release Radar / Daily Mix

PlanPremiumCountryUSA DeviceGoogle Pixel 3Operating SystemAndroid P My Question or Issue In all auto-generated playlists, there are songs that come up that have a different player interface than the normal one. This interface has larger album artwork...

CarlosDiaz
Music Fan
Plan Premium Country USA Device Google Pixel 3 Operating System Android P My Question or Issue In all auto-generated playlists, there are songs that come up that have a d...
2019-01-22 7:35:48 PM
370 Views
0 replies
3 likes

370 Views
0 replies
3 likes

Re-downloading music

PlanPremiumCountry UKDeviceSony Xperia XZ1Operating SystemAndroid Pie My Question or IssueFor some reason Spotify re-downloaded all my downloaded songs this morning - no idea why - just wondering if this indicated a problem of some sort.

lurcher
Newbie
Plan Premium Country UK Device Sony Xperia XZ1 Operating System Android Pie My Question or Issue For some reason Spotify re-downloaded all my downloaded songs this morning - no...
2019-01-22 3:02:32 PM
2019-01-22 7:33:51 PM
Brunelicia
Community Legend
217 Views
1 replies
0 likes

217 Views
1 replies
0 likes

spotify app on Mi A1 crashes when I add local songs

PlanPremiumCountryBrazil Devicexiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue Recently I've added a local file (a song) from my phone to spotify, and suddenly spotify started crashing when starting it; in order to isolate the problem I've uninsta...

MarceloMein
Newbie
Plan Premium Country Brazil Device xiaomi Mi A1 Operating System Android 8.1.0 My Issue Recently I've added a local file (a song) from my phone to spotify, and ...
2019-01-17 9:59:05 PM
2019-01-22 4:10:30 PM
renatodrubi
Casual Listener
463 Views
2 replies
1 likes

463 Views
2 replies
1 likes

Solved!!Superuser Contribution Cannot start the radio station

PlanPremiumCountry TurkeyDeviceLenovo Vibe K5Operating SystemAndroid 5.1.1 My Question or Issue Ican't start the song radio on my phone. It says cannot play the radio station. Please try later.

barishzr3431
Casual Listener
Plan Premium Country Turkey Device Lenovo Vibe K5 Operating System Android 5.1.1 My Question or Issue Ican't start the song radio on my phone. It says cannot play...
2018-12-24 6:22:59 PM
2019-01-22 4:05:39 PM
Katerina
Spotify Legend
1763 Views
6 replies
1 likes

1763 Views
6 replies
1 likes

Problems with Spotyfi ruunning pleas HELP

Plan PremiumCountry PlDevice Huawei P10 pro bla l29 Operating System Emui 9.0.0 Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top of the rhythm of the run. I try reinstal - nothing change. the second probl...

GregorioVelMars
Casual Listener
Plan Premium Country Pl Device Huawei P10 pro bla l29 Operating System Emui 9.0.0 Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top ...
2019-01-22 10:13:40 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Cannot cast over WiFi to Sony STR-DN850

From my Android 8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list. The divice is in the supported devices list. On same tablet, I use MediaMonkey and I am able to cast from it over WiFi without a probl...

krs0
Newbie
From my Android 8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list. The divice is in the supported devices lis...
2019-01-22 8:35:03 AM
467 Views
0 replies
0 likes

467 Views
0 replies
0 likes

Google Home app can't link Spotify account

PlanPremium for Family (plan owner)CountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or Issue Trying to link my Spotify account with Google Home but when it tries to pull up the app to link my account, it gets s...

ankoji
Newbie
Plan Premium for Family (plan owner) Country United States Device Samsung Galaxy Note 9 Operating System Android 8.1.0 My Question or Issue Trying to link my Spotify account wi...
2019-01-22 8:07:34 AM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

No Radio option on one plus 6t

None of the below information is required. However, the more you provide the easier it will b for us to try and help.PlanPremiumCountry France Deviceone plus6tOperating Systemandroid pie Hello guys, hope you can help me i have no option to subscribe ...

user-removed
Visitor
None of the below information is required. However, the more you provide the easier it will b for us to try and help. Plan Premium Country France Device one plus6t Operating System and...
2019-01-21 9:22:16 PM
2019-01-22 6:14:28 AM
ankitshah091
Casual Listener
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Waze pop up banner cant be disabled

PlanPremiumCountry Dominican Republic DevicePixel 1Operating SystemAndroid Pie 9 My Question or Issue I don't have waze installed, i went to settings /social and turned off thr waze option. I still gddt fhe annoying waze banner every time i open or m...

ignaciojcano
Casual Listener
Plan Premium Country Dominican Republic Device Pixel 1 Operating System Android Pie 9 My Question or Issue I don't have waze installed, i went to settings /social a...
2019-01-21 9:44:12 PM
384 Views
0 replies
0 likes

384 Views
0 replies
0 likes

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