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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392160 Views

545 replies

35 likes

Account
Free
  • 392160 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8248 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Re: Car view for Android users

Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?

Regular

Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?

Jemi

Spotify Legend

11052 Views

1 replies

3 likes

  • 11052 Views
  • 1 replies
  • 3 likes

Galaxy smartwatch

I have downloaded spotify app on my watch but can only view playlists and my collection which is shown as single songs, I have seen other videos where you can see your collection as albums, is their a problem with my app on watch or have they updated...

Newbie

I have downloaded spotify app on my watch but can only view playlists and my collection  which is shown as single songs, I have seen other videos where you can see your collection as albums, is ...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes

Superuser Contribution Problemas com arquivos locais

PlanPremiumCountry BrazilDevice(ASUS Zenfone 3)Operating System(Android 8.0.0) My Question or Issue Os arquivos locais tocam normal no Desktop, porém aparecem como indisponíveis no Android.

Newbie

Plan Premium Country  Brazil Device (ASUS Zenfone 3) Operating System (Android 8.0.0)   My Question or Issue  Os arquivos locais tocam normal no Desktop, porém aparecem como ...

Jemi

Spotify Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Spotify to Samsung Music

PlanPremiumCountry CanadaDeviceSamsun Galaxy S9Operating SystemOne UI My Question or IssueHow do i show my personal Spotify playlists in Samsung Music

Newbie

Plan Premium Country  Canada Device Samsun Galaxy S9 Operating System One UI   My Question or Issue How do i show my personal Spotify playlists in Samsung Music

445 Views

0 replies

0 likes

  • 445 Views
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Albums tab is stuck on loading

Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to see if it will, in fact, load, but it didn't. That...

Casual Listener

Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to...

magicznywojtek

Casual Listener

736 Views

1 replies

0 likes

album tab
Albums
bugs
  • 736 Views
  • 1 replies
  • 0 likes

Car View for Android not working

Car View for Android not working for me, i even tried putting the word "car" in by bluetooth stereo's name as suggested by others, still not activating Car View. Does this only work with a certain version of Bluetooth?

Newbie

Car View for Android not working for me, i even tried putting the word "car" in by bluetooth stereo's name as suggested by others, still not activating Car View. Does this only work with a certain ve...

1092 Views

0 replies

9 likes

  • 1092 Views
  • 0 replies
  • 9 likes

Discover weekly album art

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8+Operating SystemAndroid OreoMy Question or Issue Album art for dicover weekly is not displayed in english or in my set native language that is Swedish, last time i checked it was still the native langu...

Newbie

Plan Premium Country  Sweden Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue  Album art for dicover weekly is not displayed in english or in my se...

Noah

Spotify Star

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Sportify won't launch

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue Since latest Android update, Spotify doesn't launch. It opens then closed immediately. I have tried rebooting and uninstalling/reinstalling multiple tim...

Visitor

  Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Since latest Android update, Spotify doesn't launch. ...

Noah

Spotify Star

847 Views

5 replies

0 likes

  • 847 Views
  • 5 replies
  • 0 likes

Android Playlist / Folder Organization

PlanPremiumCountryU.S. DeviceS5Operating Systemandroid My Question or Issue Prior to the last update, I was able to move and organize playlists and folders on spotify desktop and they would update/organize on my Android Galaxy S5. Since the last upda...

Gig Goer

Plan Premium Country U.S.  Device S5 Operating System android   My Question or Issue   Prior to the last update, I was able to move and organize playlists and folders on spo...

Karaptian

Gig Goer

1735 Views

1 replies

6 likes

  • 1735 Views
  • 1 replies
  • 6 likes

"Tocando" músicas não baixadas OFFLINE

PlanPremiumCountry Curitiba/PrDeviceXiaomi Mi8ProOperating SystemAndroid My Question or Issue Quando entro no modo offline e coloco para tocar todas as minhas músicas no aleatório o App tenta tocar as músicas não baixadas e fica mudo até eu passar a ...

Newbie

  Plan Premium Country  Curitiba/Pr Device Xiaomi Mi8Pro Operating System Android    My Question or Issue  Quando entro no modo offline e coloco para tocar todas a...

437 Views

0 replies

0 likes

  • 437 Views
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Sorting Albums Alphabeticly in Album Mode in library

PremiumGermanySamsung Galaxy S7Android 8.0 Since some days the Albums in my Library just do whatever they like. They switch places all the time. Before that they were sorted alphabeticly within an Artist. E.g. Green Days Albums would Start with 21Cen...

Newbie

  Premium Germany Samsung Galaxy S7 Android 8.0   Since some days the Albums in my Library just do whatever they like. They switch places all the time. Before that they were sorted al...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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Finding music

I'm using Spotify free, Moto G6 Play with Oreo, USA.Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when the user opens the app for the first time. I wonder ho...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when...

songassistant

Composer

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Adding playlists is a pain

I'm using Spotify free, Moto G6 Play with Oreo, USA.When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening them? This would take forever. The Roku app does show t...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening ...

songassistant

Composer

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
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Superuser Contribution Car view for Android users

UPDATE March 5, 2019: Starting today all Premium users on Android will see a new feature while in car view. Now it’s easier to change and view content directly from the car view. From the car view, just tap or swipe on the “CHOOSE MUSIC” area at the ...

Spotify

UPDATE March 5, 2019:    Starting today all Premium users on Android will see a new feature while in car view.   Now it’s easier to change and view content directly from the...

meahtenoha

Spotify

81198 Views

17 replies

16 likes

  • 81198 Views
  • 17 replies
  • 16 likes

Solved!! Local files not accessible anymore

Plan : PremiumCountry : FranceDevice : Samsung A3 2016Operating System: Android v7.0 My Question or Issue:Sometimes ago, I added local files to desktop application (the album is "Gordon Webster Meets Hetty Kate -Gordon Webster, Hetty Kate-") thanks t...

Casual Listener

Plan : Premium Country : France Device : Samsung A3 2016 Operating System: Android v7.0   My Question or Issue: Sometimes ago, I added local files to desktop application (the album is "Gor...

RemiFr

Casual Listener

2026 Views

3 replies

0 likes

  • 2026 Views
  • 3 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Can't login to Spotify app on Android

Plan - FreeCountry - USA Device - Galaxy S7Operating System - Android Oreo My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details I get the error: "We're currently experiencing problems. Please try again...

Newbie

Plan - Free Country - USA   Device - Galaxy S7 Operating System - Android Oreo   My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details ...

1070 Views

0 replies

0 likes

Android
Login
Spotify
  • 1070 Views
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Changing Storage Location

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slows my phone right down.Why is this happening?Is ther...

Newbie

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slow...

676 Views

0 replies

0 likes

  • 676 Views
  • 0 replies
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Can't search via voice on Android auto.

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info about that for you" even after a simple command like "...

Newbie

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info abo...

849 Views

0 replies

5 likes

Android Auto.
Spotify
Voice Search
  • 849 Views
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  • 5 likes

Solved!! Downloading a Playlist to an Android Phone Question

PremiumUnited StatesSamsung Galaxy J3 Luna ProAndroid 6.0.1 Hello,I have installed the Spotify App on my phone and understand how to compile a playlist.That done,can I then dowload a playlist(or playlists) to my phone? That is,can I put those data on...

Regular

    Premium United States Samsung Galaxy J3 Luna Pro Android 6.0.1   Hello, I have installed the Spotify App on my phone and understand how to compile a playlist. That done,ca...

wbee

Regular

1228 Views

2 replies

0 likes

  • 1228 Views
  • 2 replies
  • 0 likes