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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375731 Views

541 replies

34 likes

Account
Free
  • 375731 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
  • 0 replies
  • 7 likes

Sorting Albums Alphabeticly in Album Mode in library

PremiumGermanySamsung Galaxy S7Android 8.0 Since some days the Albums in my Library just do whatever they like. They switch places all the time. Before that they were sorted alphabeticly within an Artist. E.g. Green Days Albums would Start with 21Cen...

Newbie

  Premium Germany Samsung Galaxy S7 Android 8.0   Since some days the Albums in my Library just do whatever they like. They switch places all the time. Before that they were sorted al...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Finding music

I'm using Spotify free, Moto G6 Play with Oreo, USA.Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when the user opens the app for the first time. I wonder ho...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when...

songassistant

Composer

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Adding playlists is a pain

I'm using Spotify free, Moto G6 Play with Oreo, USA.When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening them? This would take forever. The Roku app does show t...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening ...

songassistant

Composer

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car view for Android users

UPDATE March 5, 2019: Starting today all Premium users on Android will see a new feature while in car view. Now it’s easier to change and view content directly from the car view. From the car view, just tap or swipe on the “CHOOSE MUSIC” area at the ...

Spotify

UPDATE March 5, 2019:    Starting today all Premium users on Android will see a new feature while in car view.   Now it’s easier to change and view content directly from the...

meahtenoha

Spotify

80851 Views

17 replies

16 likes

  • 80851 Views
  • 17 replies
  • 16 likes

Solved!! Local files not accessible anymore

Plan : PremiumCountry : FranceDevice : Samsung A3 2016Operating System: Android v7.0 My Question or Issue:Sometimes ago, I added local files to desktop application (the album is "Gordon Webster Meets Hetty Kate -Gordon Webster, Hetty Kate-") thanks t...

Casual Listener

Plan : Premium Country : France Device : Samsung A3 2016 Operating System: Android v7.0   My Question or Issue: Sometimes ago, I added local files to desktop application (the album is "Gor...

RemiFr

Casual Listener

2005 Views

3 replies

0 likes

  • 2005 Views
  • 3 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Can't login to Spotify app on Android

Plan - FreeCountry - USA Device - Galaxy S7Operating System - Android Oreo My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details I get the error: "We're currently experiencing problems. Please try again...

Newbie

Plan - Free Country - USA   Device - Galaxy S7 Operating System - Android Oreo   My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details ...

1061 Views

0 replies

0 likes

Android
Login
Spotify
  • 1061 Views
  • 0 replies
  • 0 likes

Changing Storage Location

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slows my phone right down.Why is this happening?Is ther...

Newbie

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slow...

669 Views

0 replies

0 likes

  • 669 Views
  • 0 replies
  • 0 likes

Can't search via voice on Android auto.

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info about that for you" even after a simple command like "...

Newbie

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info abo...

836 Views

0 replies

5 likes

Android Auto.
Spotify
Voice Search
  • 836 Views
  • 0 replies
  • 5 likes

Solved!! Downloading a Playlist to an Android Phone Question

PremiumUnited StatesSamsung Galaxy J3 Luna ProAndroid 6.0.1 Hello,I have installed the Spotify App on my phone and understand how to compile a playlist.That done,can I then dowload a playlist(or playlists) to my phone? That is,can I put those data on...

Regular

    Premium United States Samsung Galaxy J3 Luna Pro Android 6.0.1   Hello, I have installed the Spotify App on my phone and understand how to compile a playlist. That done,ca...

wbee

Regular

1207 Views

2 replies

0 likes

  • 1207 Views
  • 2 replies
  • 0 likes

Galaxy watch no settings

PlanPremiumCountry SwedenDeviceSamsung Galaxy watchOperating SystemTeizen 4.0 My Question or Issue when I open settings I only get to chose playback mod so I can't choose a Bluetooth device

Newbie

Plan Premium Country  Sweden Device Samsung Galaxy watch Operating System Teizen 4.0   My Question or Issue  when I open settings I only get to chose playback mod s...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Lineage OS 16 - app not starting

PlanPremiumDeviceSamsung Galaxy S4 mini (i9195I)Operating SystemAndroid 9, Lineage OS 16 distribution My Question or Issue Hello, I have a fresh install of Lineage OS. After installing Spotify, the app crashes on start, just showing the initial logo....

Newbie

Plan Premium Device Samsung Galaxy S4 mini (i9195I) Operating System Android 9, Lineage OS 16 distribution   My Question or Issue  Hello, I have a fresh install of Lineage OS. After...

1876 Views

0 replies

0 likes

Android 9
crashing
lineageos
  • 1876 Views
  • 0 replies
  • 0 likes

Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

PlanPremiumCountryItaly DeviceSamsung Galaxy J5sOperating SystemAndroid 6.1 My Question or IssueLoading is stuck after every listen, the only choice I have is to restart the app every time I want to change song-playlist.Never happened before, I've al...

Newbie

Plan Premium Country Italy  Device Samsung Galaxy J5s Operating System Android 6.1   My Question or Issue Loading is stuck after every listen, the only choice I have is to restart...

Loxer

Community Legend

701 Views

1 replies

0 likes

Cache
loading
reboot
Search
stuck
  • 701 Views
  • 1 replies
  • 0 likes

Spotify pausing music randomly itself

Plan: PremiumCountry: ThailandDeviceXperia Z5 CompactOperating SystemAndroid N 7.1.1 When I play music and leave for 20-30 sec. the music will pause. But I didn't open any other music and video app.

Casual Listener

Plan: Premium Country: Thailand Device Xperia Z5 Compact Operating System Android N 7.1.1   When I play music and leave for 20-30 sec. the music will pause. But I didn't open any oth...

iDirector

Regular

908 Views

2 replies

0 likes

  • 908 Views
  • 2 replies
  • 0 likes

Can not open library/albums

Hi,I've been using spotify for a long time without any bugs at all.Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happens even after 10 minutes.What I already tried:- made su...

Casual Listener

Hi, I've been using spotify for a long time without any bugs at all. Sadly lately I'm not able anymore to open the "albums" section in my library. It just shows that it is loading but nothing happe...

Loxer

Community Legend

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

remove my favorite albums and songs

PlanPremiumCountry GermanyDeviceOneplus5Operating SystemAndroid P My Question or Issue Can't remove the songs from my favorite albums and songs, that's annoying.

Newbie

Plan Premium Country  Germany Device Oneplus5 Operating System Android P   My Question or Issue  Can't remove the songs from my favorite albums and songs, that's annoying. &...

1020 Views

0 replies

5 likes

  • 1020 Views
  • 0 replies
  • 5 likes

Solved!! Cannot Create or save radio stations?

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 I believeMy Issue The option to save radio stations from songs, playlists and artists doesn't show up for me and there is no option to create one under the stations tab i...

Casual Listener

Plan Premium Country United States Device Google Pixel 2 XL Operating System Android 9 I believe My Issue  The option to save radio stations from songs, playlists and artists doesn't sh...

Mantisentil

Community Legend

4140 Views

1 replies

1 likes

  • 4140 Views
  • 1 replies
  • 1 likes

Solved!! Album list not shown / load on Android

since two weeks it isn't possible to load the album list on my android devices. Artist, playlist and so one, works. On my windows Laptop no problems, album list are load.I uninstall Spotify and install again but it doesn't help. PlanPremiumCountry De...

Casual Listener

since two weeks it isn't possible to load the album list on my android devices. Artist, playlist and so one, works. On my windows Laptop no problems, album list are load. I uninstall Spotify and ins...

Mantisentil

Community Legend

1135 Views

3 replies

0 likes

  • 1135 Views
  • 3 replies
  • 0 likes

Auto play on playlist end does not work

Hello,It seems the auto play on playlist end no longer works on the Android app. I've tried reinstalling the app but it did not solve anything. Several of my playlists behave the same, with this feature not working despite it is being selected in Set...

Casual Listener

Hello, It seems the auto play on playlist end no longer works on the Android app. I've tried reinstalling the app but it did not solve anything. Several of my playlists behave the same, with this fe...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Albums cannot be loaded under my library

PlanPremiumCountryHong KongDeviceOnkyoGRANBEAT DP-CMX1Operating SystemAndroid 6.0.1My Question or IssueEverything works under my library except when I try to tap "Albums" section, none of the saved albums can be display, instead it give me the "Green...

Casual Listener

Plan Premium Country Hong Kong Device OnkyoGRANBEAT DP-CMX1 Operating System Android 6.0.1 My Question or Issue Everything works under my library except when I try to tap "Albums" secti...

Mantisentil

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes