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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6911 Views

0 replies

7 likes

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Can't play a specific song that isn't greyed out

I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I can't play the song See You Again by Tyler the Crea...

Visitor

I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I ...

408 Views

0 replies

0 likes

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Mobile app won't stop crashing

Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist, then quickly minimize the app, and finally taking the phone off...

Newbie

Hi,   This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist...

user-removed

Not applicable

987 Views

2 replies

0 likes

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Curated playlists not showing up for some genres.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the curated playlists like RapCaviar are not showing up. I tried force stopping and clearing the c...

Regular

  Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue  Whenever I browse some genres genre, for some reason, the ...

211 Views

0 replies

0 likes

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Offline downloads to SD card

Plan: PremiumDevice: Huawei P10 Lite (android 8.0 I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be saved to my SD card. Spotify however "forgets" this with each res...

Casual Listener

Plan: Premium Device: Huawei P10 Lite (android 8.0   I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be sav...

Yngkush420

Music Fan

785 Views

2 replies

2 likes

sd card
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Spotify Playlist Shuffle

PlanPremiumCountry USA - TexasDeviceSamsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I have several playlists with two artists, but most of their albums in the playlist....

Newbie

Plan Premium Country  USA - Texas Device Samsung Galaxy S7 & PC - Windows 10   Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I hav...

233 Views

0 replies

1 likes

  • 233 Views
  • 0 replies
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What happened to the SEARCH button on STATIONS section?

It so weird that I can't search for anything in Stations section in Android.. I can only see the stations that I added weeks or months ago.. Anybody with solution?

Newbie

It so weird that I can't search for anything in Stations section in Android.. I can only see the stations that I added weeks or months ago.. Anybody with solution?

324 Views

0 replies

0 likes

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Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

ingomaaan

Newbie

2927 Views

2 replies

6 likes

  • 2927 Views
  • 2 replies
  • 6 likes

The 30 ad breaks no longer happen on my device.

PlanFreeCountry UsaMy phone is a galaxy j3 primeOperating SystemI think android nugat My Question or Issue For the last month or so, my phone stopped doing the 30 minute ad breaks. Instead it'll pile a good 3 5 minute ads and put me back to my jam fo...

Visitor

  Plan Free Country  Usa My phone is a galaxy j3 prime Operating System I think android nugat   My Question or Issue  For the last month or so, my phone stopped doing th...

bobincali

Casual Listener

428 Views

1 replies

2 likes

  • 428 Views
  • 1 replies
  • 2 likes

Android auto - albums refuse to load

I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perpetually shows the loading spinning circle for albums, ...

Casual Listener

I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perp...

stefirby

Newbie

3128 Views

9 replies

6 likes

android auto
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  • 6 likes

Daily mix and Radios

PlanPremiumCountryPhilippines DeviceXiaomi Mi A2Operating SystemAndroid My Question or IssueHello, when I'm listening to my daily mix and it reaches the end of the list, it does not keep loading songs, why is this fault?

Newbie

Plan Premium Country Philippines   Device Xiaomi Mi A2 Operating System Android   My Question or Issue Hello, when I'm listening to my daily mix and it reaches the end of the lis...

Loxer

Community Legend

270 Views

1 replies

0 likes

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  • 1 replies
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Can't get back on line

My Question or Issue Hi, My spotify is offline and I can't get back online. If I go to my settings I don't have the offline mode or equaliser options in my PLAYBACK section. I logged out and tried to log back in but it says I am offline. I did see a ...

Newbie

  My Question or Issue  Hi, My spotify is offline and I can't get back online. If I go to my settings I don't have the offline mode or equaliser options in my PLAYBACK section. I logged o...

379 Views

0 replies

1 likes

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Superuser Contribution Podcast Playback Order

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...

Casual Listener

  Plan Premium Country  UK Device Huawei P20 Pro Operating System Android 9   My Question or Issue I'm trying to playback podcasts in the order they were released.   ...

Beeberry3

Visitor

5498 Views

6 replies

0 likes

podcast
Podcast Episodes
Podcasts
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  • 6 replies
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The app crashes whenever i use search?

Whenever I try to search for something through the app it crashes? 

Newbie

Whenever I try to search for something through the app it crashes?  

401 Views

0 replies

0 likes

Crash Android
tablet
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Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

2394 Views

0 replies

24 likes

  • 2394 Views
  • 0 replies
  • 24 likes

Local files unplayable

PlanPremiumCountry United statesDeviceGalaxy j3 emergeOperating System My Question or Issue I added about 15 local files to a playlist. I took the playlist and saved all the songs, then deleted it. I am currently just shuffling my saved sings since t...

Newbie

Plan Premium Country  United states Device Galaxy j3 emerge Operating System     My Question or Issue  I added about 15 local files to a playlist. I took the playlist an...

204 Views

0 replies

0 likes

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Songs are unavailable in mobile app, yet available in iPad app.

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 8.0.0 Oreo My Question or IssueI recently rediscovered an old playlist of songs I loved, created by me in 2012. However, when trying to listen to it on my phone, well over half the so...

Newbie

Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 8.0.0 Oreo   My Question or Issue I recently rediscovered an old playlist of songs I loved, created by me in 2...

220 Views

0 replies

0 likes

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Bluetooth VW infotainment, No tracklist available

PlanPremiumCountryUK DeviceSamsung s7 edgeOperating SystemAndroid 8.0 My Question or Issue I am not sure if this is a spotify issue or an issue with my car infotainment system. I've recently bought a 2018 model volkswagen scirocco with a discovery pr...

Newbie

  Plan Premium Country UK  Device Samsung s7 edge Operating System Android 8.0   My Question or Issue  I am not sure if this is a spotify issue or an issue with my car ...

2686 Views

0 replies

2 likes

bluetooth
Car
VW
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Can't play playlist with hidden songs

PlanFreeCountry CHDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or IssueWhen I shuffle play a playlist with hidden songs it reads "This song is not available" and no song is being played. The reason why I hide the songs is that otherwe...

Newbie

Plan Free Country  CH Device Huawei P20 Pro Operating System Android Oreo   My Question or Issue When I shuffle play a playlist with hidden songs it reads "This song is not a...

768 Views

0 replies

0 likes

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Spotify Premium auf neuem Smartphone nicht mehr verfügbar

Ich habe das "3 Monate Spotify für 0.99€" Abo gebucht.Nach dem Kauf eines neuen Smartphones, habe ich mich ganz normal bei Spotify eingeloggt und hatte plötzlich kein Spotify Premium mehr.Kann mir jemand helfen ? Ich habe mich mehrmals an- und abgeme...

Newbie

Ich habe das "3 Monate Spotify für 0.99€" Abo gebucht. Nach dem Kauf eines neuen Smartphones, habe ich mich ganz normal bei Spotify eingeloggt und hatte plötzlich kein Spotify Premium mehr. Kann mi...

261 Views

0 replies

0 likes

  • 261 Views
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Chromecast - Spotify connect

Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and hifi get worse and very delayed.Thanks for your hel...

Newbie

Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and ...

320 Views

0 replies

0 likes

  • 320 Views
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