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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14717 Views
  • 55 replies
  • 17 likes
  • 14717 Views
  • 55 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864593 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864593 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23313 Views
  • 3 replies
  • 0 likes
  • 23313 Views
  • 3 replies
  • 0 likes

Sharing doesn't work anymore

When sharing a song by SMS to friends etc, its just a garbled link that does nothing. I've uninstalled app and re-installed, no difference. Friends are same (primarily Android). I have an S9, what is going on? This is irrtating as heck as we're alway...

  • Music Fan
  • When sharing a song by SMS to friends etc, its just a garbled link that does nothing. I've uninstalled app and re-installed, no difference. Friends are same (primarily Android). I have an S9, what is...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Sorry Something Went Wrong, That didnt work please have another go

Hello I have a Samsung Galaxy s8 i had been using the app very well and now it has been about a week were i keep getting the same error message " Sorry, Something Went Wrong. That Didn't Work. Please Have Another Go" and it does not let me look for n...

  • Newbie
  • Hello I have a Samsung Galaxy s8 i had been using the app very well and now it has been about a week were i keep getting the same error message " Sorry, Something Went Wrong. That Didn't Work. Please...
  • 837 Views
  • 0 replies
  • 2 likes
  • 837 Views
  • 0 replies
  • 2 likes

Songs keep restarting when played via Denon Heos multiroom speaker system

PlanPremiumCountryGermanyDeviceSamsung Galaxy 7, with Denon HEOS 1 and HEOS 5Operating SystemAndroid My Question or IssueDear all, I hope to receive assistance here since Denon insists that the below must be a software (rather than hardware) issue. T...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy 7, with Denon HEOS 1 and HEOS 5 Operating System Android   My Question or Issue Dear all, I hope to receive assistance&nbsp...
  • 651 Views
  • 0 replies
  • 9 likes
  • 651 Views
  • 0 replies
  • 9 likes

Shuffle mode for "Songs" playlist can't be disabled

Hi. Previosly I could listen to songs in my collection in the chronological order. Now there's a shuffle by default and I can't find the way to desable it. Both on Mac on on my phone. Could you please help? Thanks PlanPremiumCountry UKDevice(Huawei)O...

  • Casual Listener
  • Hi.  Previosly I could listen to songs in my collection in the chronological order. Now there's a shuffle by default and I can't find the way to desable it. Both on Mac on on my phone. Could yo...
  • AeroZ
  • Composer
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Spotify App install error on Google Play

PlanPremiumCountry UKDeviceSamsung Galaxy 7 edge model SM-G935FOperating SystemAndriod 8.0.0 My Question or Issue My phone received an android update, I think a security patch, after that the Spotify app which had never had any issues simply dissapea...

  • Newbie
  • Plan Premium Country  UK Device Samsung Galaxy 7 edge model SM-G935F Operating System Andriod 8.0.0   My Question or Issue  My phone received an android update, I think a sec...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Massive battery drain with BMW connected

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9Operating SystemAndroid 8.0.0 My IssueUsing Spotify Music (ver 8.4.77.779) together with BMW Connected (ver 6.0.0.4962). No updates available for either app. In some cases I have a massive battey usage by...

  • Newbie
  •   Plan Premium Country Norway Device Samsung Galaxy 9 Operating System Android 8.0.0   My Issue Using Spotify Music (ver 8.4.77.779) together with BMW Connected (ver 6.0.0.4962)....
  • RockstarFischer
  • Composer
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Problems with the informations on Plan Assign

Plan Bank SlipFree/Premium: Free to PremiumCountry: Brazil Device: Motorola Moto G5S Plus Operating System Android 7.1.1 My Question or IssueI've assigned te Premium by ticket, and selected the 3-month plan, for R$50,00, some months ago, and the begg...

  • Newbie
  • Plan Bank Slip Free/Premium: Free to Premium Country: Brazil   Device: Motorola Moto G5S Plus   Operating System Android 7.1.1     My Question or Issue I've assigned te ...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

I never use Shuffle Play

Plan: PremiumCountry: UKDevice: OneplusOperating System: Android My Question or IssueI never use the 'Shuffle Play' button. It's difficult to play an album without a 'Play' button, so this very is frustrating. I know there is an interwined arrows but...

  • Newbie
  • Plan: Premium Country:  UK Device: Oneplus Operating System: Android   My Question or Issue I never use the 'Shuffle Play' button.   It's difficult to play an album without a '...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Where are the predefined Radio categories gone?

I've a premium account buy no longer have the previous Radio functionality, i.e I can't pick a radio station based on a genre or a decade for example. Best I can find is song or artist radio which is not much use to me. Has been this been removed? Ed...

  • Music Fan
  • I've a premium account buy no longer have the previous Radio functionality, i.e I can't pick a radio station based on a genre or a decade for example. Best I can find is song or artist radio which is...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t turn shuffle off

Very often a like or dislike button appears where usually there is a shuffle button. At this moment my shuffle is on and I want to turn it off. Does anyone know how I can turn off shuffle when this happens? And Is there any way at all to make the lik...

  • Newbie
  • Very often a like or dislike button appears where usually there is a shuffle button. At this moment my shuffle is on and I want to turn it off. Does anyone know how I can turn off shuffle when this h...
  • Katerina
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Changes of New Versions

PlanPremiumCountryGermany Operating System Android My Question or Issue Where can i find an overview what has changed in newer Versions?Just got an Update for Android to Version 8.4.78.530 and like to know what is new, changed or maybe fixed.Same goe...

  • Newbie
  • Plan Premium Country Germany  Operating System  Android   My Question or Issue  Where can i find an overview what has changed in newer Versions? Just got an Update for An...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't Play Certain Songs From Albums

PlanPremiumCountry AustraliaDeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or Issue The biggest issue I have with non-playable songs is with the Disney Tangled album. I can't play any of the songs sung by Mandy Moore or Zachary Levi on tha...

  • Casual Listener
  • Plan Premium Country  Australia Device Google Pixel 2 Operating System Android 9   My Question or Issue  The biggest issue I have with non-playable songs is with the Disney T...
  • Katerina
  • Spotify Legend
  • 1886 Views
  • 1 replies
  • 0 likes
  • album
    album problem
    artists
    Can't play songs
    disney
    won't load
    won't play
  • 1886 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Where did the recommended albums go?

My Question or IssueAbout two weeks ago the recommended albums are not shown anymore on the start screen in Android, only playlists and genres. I find the album recommendations unbelievably useful, particularly for classical music, because it is easy...

  • Newbie
  • My Question or Issue About two weeks ago the recommended albums are not shown anymore on the start screen in Android, only playlists and genres.   I find the album recommendations unbelievabl...
  • Katerina
  • Spotify Legend
  • 4723 Views
  • 1 replies
  • 1 likes
  • 4723 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists being added I don't want.

I keep getting top 50 playlists from other countries added to my playlist library and when I close and reopen the app, there's a random song playing instead of the one I was listening to. Is this a bug or is the service trying to annoy me onto premiu...

  • Newbie
  • I keep getting top 50 playlists from other countries added to my playlist library and when I close and reopen the app, there's a random song playing instead of the one I was listening to. Is this a b...
  • Katerina
  • Spotify Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private session not working

PlanPremiumCountry United StatesDeviceSamsung Galaxy s7Operating SystemAndroid My Question or Issue The private session feature has not been working for the past month or so. I have checked my account to make sure my premium subscription is up to dat...

  • Newbie
  • Plan Premium Country  United States Device Samsung Galaxy s7 Operating System Android   My Question or Issue  The private session feature has not been working for the past mo...
  • Katerina
  • Spotify Legend
  • 3325 Views
  • 1 replies
  • 1 likes
  • 3325 Views
  • 1 replies
  • 1 likes

unable to open certain albums

Recently I run in a very weird problem. If I try to open a Coldplay album, the app shows the updating green circle and nothing more. I can turn back to the Artist, try another album, and happens the same.It is even stranger because if I save the albu...

  • Newbie
  • Recently I run in a very weird problem. If I try to open a Coldplay album, the app shows the updating green circle and nothing more. I can turn back to the Artist, try another album, and happens the ...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant download using cellular about to cancel spotify

When I toggle on or off download using cellular nothing works or downloads. I have gone through many forums on here trying to solve. My phone is NOT dual SIM, one SIM card. Ive tried factory reset, removing app and sd card and restarting it all, ive ...

  • Newbie
  •   When I toggle on or off download using cellular nothing works or downloads. I have gone through many forums on here trying to solve. My phone is NOT dual SIM, one SIM card. Ive tried factory ...
  • Katerina
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle Play Borked

PlanPremium CountryUSA DevicePixel 2 Operating SystemAnrdoid 9 My Question or IssueShuffle play has been acting up lately. Any time I try to play all the songs in my library on shuffle, the randomness runs dry very quickly. Clicking "Shuffle Play" wi...

  • Casual Listener
  • Plan Premium   Country USA   Device Pixel 2   Operating System Anrdoid 9   My Question or Issue Shuffle play has been acting up lately. Any time I try to play al...
  • Katerina
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Erro na ativação Premium

Plan Free/Premium - Premium ainda não ativoad Country Brasil Device Motorola Operating System Android My Question or Issue Ola, boa tarde. Efetuei a solicitação do pacote Premium para minha conta porém até o momento não foi ativado. Recebi no dia seg...

  • Newbie
  • Plan Free/Premium - Premium ainda não ativoad Country  Brasil Device Motorola Operating System Android   My Question or Issue Ola, boa tarde.   Efetuei a solici...
  • Katerina
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast starts over automatically

PlanPremiumCountry USDeviceGoogle Pixel XLOperating SystemAndroid 9 Pie My Question or IssueWhen listening to a podcast, after pausing for a period of time, the podcast restarts.

  • Casual Listener
  • Plan Premium Country  US Device Google Pixel XL Operating System Android 9 Pie   My Question or Issue When listening to a podcast, after pausing for a period of time, the podcast ...
  • Katerina
  • Spotify Legend
  • 615 Views
  • 1 replies
  • 1 likes
  • bug
    podcast
    Podcasts error
  • 615 Views
  • 1 replies
  • 1 likes