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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Downloaded Songs Still Streaming over Wifi

PlanPremiumCountry United StatesDeviceSamsung Galaxy S6Operating SystemAndroid My Question or Issue Hi all, I have slow wifi at work, which causes random pauses in songs (typically for a second or less) when streaming over wifi. To fix this, I create...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S6 Operating System Android   My Question or Issue   Hi all,   I have slow wifi at work, which causes random...

409 Views

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What happen to local files if premium plan runs out?

PlanFreeOperating SystemAndroid Oreo My Question or IssueHey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I am desperate to play my loal music on android with spotify. Thats why I probadl...

Newbie

Plan Free Operating System Android Oreo   My Question or Issue Hey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I a...

Loxer

Community Legend

1429 Views

1 replies

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Track randomly starts playing mid session!

PlanPremiumCountry UKDevice(iPhone 6 and Huawei P20 Pro) My Question or Issue Hi all. For the past couple of months I have encountered songs by the same artist (Slepym) playing when I have not instructed Spotify to do so. The artist I have never list...

Newbie

Plan Premium Country  UK Device (iPhone 6 and Huawei P20 Pro)     My Question or Issue  Hi all. For the past couple of months I have encountered songs by the same artist ...

252 Views

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"Find in Playlist" doesnt come close to the old Filter option!

My Question or IssueThe new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist.In the old system you could filter songs in a playlist and it would only play those songs. Now you can "Find" results in a pla...

Gig Goer

My Question or Issue The new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist. In the old system you could filter songs in a  playlist and i...

424 Views

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0 likes

Filter songs
Playlist functionality
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Ringtones and notification sound muted

Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum. When I force the Spotify app to close, goes normal again Thank youPlanPremiumCountryArgentinaDevice Sams...

Newbie

Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum.    When I force the Spotify app to close,...

426 Views

0 replies

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Alexa doesnt play spotify

I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, nothing helps.. PremiumCountry Switzerland DeviceGal...

Newbie

I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, n...

DamienRais

Newbie

423 Views

1 replies

0 likes

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Playlists

DeviceXiaomi Redmi s2Operating SystemAndroid Oreo My Question or IssueI really have a weird Issue with my Spotify, i made my own playlist a couple of weeks ago but can't seem to add it as a short cut on my home screen all the other ( not self created...

Newbie

Device Xiaomi Redmi s2 Operating System Android Oreo   My Question or Issue I really have a weird Issue with my Spotify,  i made my own playlist a couple of weeks ago b...

Loxer

Community Legend

336 Views

1 replies

0 likes

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[Development] Get current song of non-friend

PlanPremiumCountry NetherlandsDeviceAllOperating SystemAll My Question or IssueIn development, is it possible to use the API to get the current song of somebody that is not your friend?

Newbie

Plan Premium Country  Netherlands Device All Operating System All   My Question or Issue In development, is it possible to use the API to get the current song of somebody that is ...

170 Views

0 replies

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Playlists not working after creating an account

PlanFreeCountry DeviceSamsung Seven edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but someone already had my email so I deleted that account and created a new account today. But whe...

Newbie

Plan Free Country   Device Samsung Seven edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wanted to get a spotify account but some...

225 Views

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Instagram Music on Honor 8X

PlanPremiumCountry PolandDeviceHonor 8XOperating SystemAndroid 8.1 My Question or Issue Hello,I'd love to use Instagram Music option but I'm unable to do it. A lot of people in my country can use this feature but somehow I'm excluded. I checked more ...

Casual Listener

Plan Premium Country  Poland Device Honor 8X Operating System Android 8.1   My Question or Issue  Hello, I'd love to use Instagram Music option but I'm unable to do it. A lo...

detroit

Casual Listener

573 Views

2 replies

0 likes

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How do I post a question in the appropriate forum?

PlanFree/PremiumCountryAustralia DeviceLaptop/AndroidOperating SystemWindows 10, Android Oreo My Question or IssueI'm a new user to Spotify and still in the free period for my premium subscription.I have a question regarding export/import of playlist...

Visitor

Plan Free/Premium Country Australia   Device Laptop/Android Operating System Windows 10, Android Oreo   My Question or Issue I'm a new user to Spotify and still in the free ...

387 Views

0 replies

0 likes

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Songs Skipping Automatically

PlanPremiumCountry SpainDeviceXiaomi Mi5sOperating SystemMiui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then song has just began, sometimes at second 15. Not always the same. Also have some playlists ...

Newbie

Plan Premium Country  Spain Device Xiaomi Mi5s Operating System Miui 10   My Question or Issue   Hi! Spotify has started to skip songs automatically. Sometimes when then son...

530 Views

0 replies

0 likes

Song skipping automatically
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EXTREME Battery drain

No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was draining (like 5% in 10 min of use) went to check and...

Casual Listener

No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was dr...

Maxim

Spotify Star

11400 Views

3 replies

2 likes

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How to turn on video/animation when playing songs that are video compatible on spotify

PlanPremiumCountryMalaysiaDeviceOnePlus6T A6013Operating SystemAndroid Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many songs on spotify but I can't ..... any solution?

Newbie

Plan Premium Country Malaysia Device OnePlus6T A6013 Operating System Android Oreo   My Question or Issue  My friend using Oneplus 6 are able to view the video when playing many s...

3830 Views

0 replies

1 likes

Animations
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Playlist muda sozinha

Olá,Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quando estou ouvindo qualquer playlist salva, ela muda para uma playlist que não é minha - em geral, uma playlist de músicas italianas. Isso acontece no Android. Oreo.O que p...

Newbie

Olá, Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quando estou ouvindo qualquer playlist salva, ela muda para uma playlist que não é minha - em geral, uma playlist de músi...

KallyOliveira

Newbie

5638 Views

1 replies

19 likes

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Deletion triggers of a downloaded song

PlanPremium(Family)Country TurkeyDeviceASUS ZenFone 2Operating SystemAndroid 6.0.1My Question or Issue I have a playlist created, which I set the songs in the list to be auto-downloaded. Today I thought about removing a song from that list, but I cou...

Casual Listener

Plan Premium(Family) Country  Turkey Device ASUS ZenFone 2 Operating System Android 6.0.1 My Question or Issue  I have a playlist created, which I set the songs in the list to be a...

249 Views

0 replies

2 likes

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Shuffle library only shuffles a few artists

PlanPremiumCountryNetherlands DeviceSony Xperia XZ PremiumOperating SystemAndroid Pie My Question or IssueWhen I go Library -> Tracks -> Shuffle, most of the time not all tracks are shuffled, but only those of a few artists. It works more like "Give ...

Casual Listener

Plan Premium Country Netherlands   Device Sony Xperia XZ Premium Operating System Android Pie   My Question or Issue When I go Library -> Tracks -> Shuffle, most of the tim...

steveandthesea

Casual Listener

628 Views

1 replies

3 likes

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[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry Philippines Devicexiaomi redmi note 5 pro Operating SystemAndroid 9 (pie) I've always added songs via the windows app by clicking the "+" button right next to the song's name. It always appears in the "songs" playlist (in the windo...

Visitor

Plan Premium Country  Philippines  Device xiaomi redmi note 5 pro  Operating System Android 9 (pie)   I've always added songs via the windows app by clicking the "+" butt...

312 Views

0 replies

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Fixing radio

Where did the option to save radio stations go? I can only play new stations, not save or delete them to my own stations section. Help!

Newbie

Where did the option to save radio stations go? I can only play new stations, not save or delete them to my own stations section. Help! 

netomm

Newbie

849 Views

1 replies

3 likes

Android
Radio
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Some songs in "downloaded" playlist, not downloaded anymore?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or IssueFor some reason, suddenly some tracks are not downloaded anymore in a downloaded playlist (the gren arrow turns grey) see attached picture.Why is this happen...

Regular

Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android 8   My Question or Issue For some reason, suddenly some tracks are not downloaded anymore in a downlo...

185 Views

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