Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
39638 Views
65 replies
25 likes

39638 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876256 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876256 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
shahn321
Casual Listener
26053 Views
4 replies
0 likes

26053 Views
4 replies
0 likes

Can't start the radio station, please try again later

PlanFamily CountryIreland DeviceLG Nexus 5 Spotify Version8.4.84.874 Operating SystemAndroid 6.0.1, Nova launcher My Question or IssueI've added my daughter to the family account and repurposed an old Android phone as a Spotify player. Music is playi...

mclaughj
Regular
Plan Family Country Ireland Device LG Nexus 5 Spotify Version 8.4.84.874 Operating System Android 6.0.1, Nova launcher My Question or Issue ...
2018-12-23 12:41:24 PM
2019-01-11 6:23:52 AM
poli151
Casual Listener
618 Views
3 replies
1 likes

618 Views
3 replies
1 likes

Playlists not working after creating an account

PlanFreeCountry DeviceSamsung Seven edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but someone already had my email so I deleted that account and created a new account today. But whe...

SammyWolf
Newbie
Plan Free Country Device Samsung Seven edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but some...
2019-01-11 1:29:09 AM
159 Views
0 replies
0 likes

159 Views
0 replies
0 likes

How do I post a question in the appropriate forum?

PlanFree/PremiumCountryAustralia DeviceLaptop/AndroidOperating SystemWindows 10, Android Oreo My Question or IssueI'm a new user to Spotify and still in the free period for my premium subscription.I have a question regarding export/import of playlist...

user-removed
Visitor
Plan Free/Premium Country Australia Device Laptop/Android Operating System Windows 10, Android Oreo My Question or Issue I'm a new user to Spotify and still in the free ...
2019-01-10 11:26:06 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Solved!! Android Auto - No Internet Connection

PlanPremiumCountryUK DeviceSamsung Galaxy S7 / Android Auto (Kia headunit)Operating SystemAndroid 8 My Question or IssueSince the last update (8.4.84.874 / 11 Dec 2018), Spotify running in Andoid Auto is complaining there is no internet connection, w...

dparnell
Music Fan
Plan Premium Country UK Device Samsung Galaxy S7 / Android Auto (Kia headunit) Operating System Android 8 My Question or Issue Since the last update (8.4.84.874 / 11 Dec 2018),...
2019-01-07 3:22:14 PM
2019-01-10 9:41:29 PM
dparnell
Music Fan
2801 Views
2 replies
1 likes

2801 Views
2 replies
1 likes

Songs Skipping Automatically

PlanPremiumCountry SpainDeviceXiaomi Mi5sOperating SystemMiui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then song has just began, sometimes at second 15. Not always the same. Also have some playlists ...

jaigonma
Newbie
Plan Premium Country Spain Device Xiaomi Mi5s Operating System Miui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then son...
2019-01-10 7:33:41 PM
378 Views
0 replies
0 likes
Song skipping automatically

378 Views
0 replies
0 likes

How to turn on video/animation when playing songs that are video compatible on spotify

PlanPremiumCountryMalaysiaDeviceOnePlus6T A6013Operating SystemAndroid Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many songs on spotify but I can't ..... any solution?

YngJoeZ
Newbie
Plan Premium Country Malaysia Device OnePlus6T A6013 Operating System Android Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many s...
2019-01-10 3:42:33 PM
3557 Views
0 replies
1 likes
Animations

3557 Views
0 replies
1 likes

Solved!! Lowers volume every time battery percentage changes

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a second and then restores.

Kanel
Gig Goer
After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a seco...
2019-01-07 10:25:24 AM
2019-01-10 3:28:12 PM
Kanel
Gig Goer
683 Views
1 replies
0 likes
Android
Pie
volume

683 Views
1 replies
0 likes

Superuser Contribution How to sort playlists (songs in playlists) on Android?

Hi there,maybe im just too stupid to find the button but how to sort the songs in a playlist?e.g. sorted "last added" "name" and so on.atm im getting stupid while searching a song in my playlist.on the computer its just one click but i cant find it a...

RainOfChaos
Newbie
Hi there, maybe im just too stupid to find the button but how to sort the songs in a playlist? e.g. sorted "last added" "name" and so on. atm im getting stupid while searching a song in my playlis...
2012-05-06 2:02:13 PM
2019-01-10 2:26:52 PM
Katerina
Spotify Legend
8946 Views
9 replies
7 likes

8946 Views
9 replies
7 likes

Superuser Contribution Sorting songs on androiod

Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playlists are in alphabetic order on the computer, but on the ...

wewerestrangers
Regular
Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playli...
2012-07-05 5:01:54 PM
2019-01-10 2:20:54 PM
Katerina
Spotify Legend
1450 Views
9 replies
7 likes

1450 Views
9 replies
7 likes

Deletion triggers of a downloaded song

PlanPremium(Family)Country TurkeyDeviceASUS ZenFone 2Operating SystemAndroid 6.0.1My Question or Issue I have a playlist created, which I set the songs in the list to be auto-downloaded. Today I thought about removing a song from that list, but I cou...

Notius
Casual Listener
Plan Premium(Family) Country Turkey Device ASUS ZenFone 2 Operating System Android 6.0.1 My Question or Issue I have a playlist created, which I set the songs in the list to be a...
2019-01-10 1:20:15 PM
178 Views
0 replies
2 likes

178 Views
0 replies
2 likes

[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry Philippines Devicexiaomi redmi note 5 pro Operating SystemAndroid 9 (pie) I've always added songs via the windows app by clicking the "+" button right next to the song's name. It always appears in the "songs" playlist (in the windo...

user-removed
Visitor
Plan Premium Country Philippines Device xiaomi redmi note 5 pro Operating System Android 9 (pie) I've always added songs via the windows app by clicking the "+" butt...
2019-01-10 11:08:27 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Some songs in "downloaded" playlist, not downloaded anymore?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or IssueFor some reason, suddenly some tracks are not downloaded anymore in a downloaded playlist (the gren arrow turns grey) see attached picture.Why is this happen...

Boney
Regular
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8 My Question or Issue For some reason, suddenly some tracks are not downloaded anymore in a downlo...
2019-01-10 8:55:17 AM
136 Views
0 replies
0 likes

136 Views
0 replies
0 likes

Downloading offline tracks only on Wifi, but it downloads on LTE anyway??

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or Issue I have a new download issue. When I have added a new track to a playlist which is available offline also, it starts to download the track right away, altho...

Boney
Regular
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0 My Question or Issue I have a new download issue. When I have added a new track to a pl...
2018-12-28 9:22:32 AM
2019-01-10 8:33:27 AM
Boney
Regular
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

ArcticMe
Music Fan
I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...
2019-01-09 7:03:26 PM
2019-01-10 7:47:30 AM
ingomaaan
Newbie
2743 Views
2 replies
6 likes

2743 Views
2 replies
6 likes

Can't play a specific song that isn't greyed out

I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I can't play the song See You Again by Tyler the Crea...

user-removed
Visitor
I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I ...
2019-01-10 7:34:59 AM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

The 30 ad breaks no longer happen on my device.

PlanFreeCountry UsaMy phone is a galaxy j3 primeOperating SystemI think android nugat My Question or Issue For the last month or so, my phone stopped doing the 30 minute ad breaks. Instead it'll pile a good 3 5 minute ads and put me back to my jam fo...

user-removed
Visitor
Plan Free Country Usa My phone is a galaxy j3 prime Operating System I think android nugat My Question or Issue For the last month or so, my phone stopped doing th...
2019-01-09 3:53:43 PM
2019-01-10 5:38:44 AM
bobincali
Casual Listener
354 Views
1 replies
2 likes

354 Views
1 replies
2 likes

Mobile app won't stop crashing

Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist, then quickly minimize the app, and finally taking the phone off...

player13
Newbie
Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist...
2019-01-10 2:52:40 AM
2019-01-10 5:30:22 AM
user-removed
Not applicable
861 Views
2 replies
0 likes

861 Views
2 replies
0 likes

Curated playlists not showing up for some genres.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the curated playlists like RapCaviar are not showing up. I tried force stopping and clearing the c...

mad1998
Regular
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the ...
2019-01-10 2:35:46 AM
144 Views
0 replies
0 likes

144 Views
0 replies
0 likes

Spotify Playlist Shuffle

PlanPremiumCountry USA - TexasDeviceSamsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I have several playlists with two artists, but most of their albums in the playlist....

Myronath
Newbie
Plan Premium Country USA - Texas Device Samsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I hav...
2019-01-09 11:20:19 PM
167 Views
0 replies
1 likes

167 Views
0 replies
1 likes

Sort by date added

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when I select sort by date, it will only filter with the...

Beeeble
Regular
Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when ...
2019-01-06 5:24:52 PM
2019-01-09 10:30:58 PM
Beeeble
Regular
886 Views
2 replies
0 likes

886 Views
2 replies
0 likes

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