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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFreeCountryItaly Device:Samsung Galaxy S6 Operating System(Android) My Question or IssueHow can I turn off the shuffle play of my Spotify playlists on my smartphone since while reproducing my playlists on Spotify do not appear the crossed arrows?...
PlanPremiumCountry USADeviceGoogle pixel 2 plusOperating SystemAndroid version 9 My Question or Issue Spotify won't allow me to use the search function, browse, or radio, claiming that I'm "offline" even when it's streaming music that I don't have do...
PlanPremiumCountry DeviceSamsung Galaxy S6 edgeOperating SystemAndroid Nougat My Question or IssueAfter update, UI of Now Playing has been changed. Since then, 'Behind the Lyrics' do not appear. How can I bring it back?
Hi. On Android (one plus one 6) swiping to other song in shuffle, makes only few skips and then stop. Swiping doesn't work further . Why?
PlanFree/PremiumCountry IsraelDeviceGalaxy S9 Plus My Question or Issue I have been using the latest Spotify version on my Android device (Galaxy S9 Plus).For some reason, it starts playing on its own randomly, and it happened a few times in board me...
First of all, shaaaaaaame. This problem has persisted since 2016, solutions have been offered. Step 1. Set storage to SDStep 2. Download a playlistStep 3. Reboot deviceStep 4. Presto chango. Your playlist has vanished in thin air and your storage loc...
PlanFree/PremiumCountry Device Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Spotify has just finished downloading HUNDREDS of songs I didn't ask it to. Over 300. I restarted the phone in a panic trying to stop it but when I reboo...
Plan PremiumCountry USA Operating System Android Oreo,My Question or Issue When listening to a Spotify Radio Station, I can not see how to save individual songs to one of my playlists. I see how to just "Save" it to my music but I usually do not just...
PlanPremiumCountryChile DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I can't deactivate spotify radio, I just want to hear an entire list in order. It's annoying that when I want to listen to one artist I have to select ev...
PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...
PlanPremiumCountryMéxicoDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 7 My Question or Issue I recently buy a SD card and is now in my phone. I change the location of the data in the settings of Spotify. I set that all my music will save in the ...
Every second there's a click in the audio. This has only started happening recently - sounds like a scratched L.P. record.The issue does not exist listening on an iPad using the iOS app. PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 5Operating S...
Need to move my playlists to my SD card, but in the storage option, there is only the option to clean the cache.PlanPremiumCountry BrazilDeviceMoto G(4)Operating SystemAndroid 7.0
The spotify on my phone (Huawei P10) keeps pausing the music randomly at different times.I've been having this problem for a long time and I've tried everything (restarting my device, reinstalling Spotify etc.) but nothing seems to work.
PlanPremiumCountry BrazilDeviceZenfone 2Operating SystemAndroid My Question or IssueHello, everyone!I'd like to know if it's still possible to listen to the musics I downloaded in my computer and past in Local Files on Spotify. I can listen in my com...
Don't know how to better describe it. I can tap on it and it plays like any other track, but I can't add it to any playlists or to the queue, the only option that shows up is 'Remove'.I tried clearing the cache for the app both from Spotify and from ...
PlanPremiumDeviceRedMiOperating SystemAndroid My Question or Issue I play music from my downloaded library and, randomly, the music just stops, sometimes mid song. I have tried uninstalling and reinstalling the app but I still have the problem
PlanPremiumCountryThe NetherlandsDeviceMoto G5Operatingting SystemAndroid My Question or Issue I have downloaded my music on a Sd card. But without wifi, it doesn't work. The songs have a green arrow and everything, but it just doesn't work without w...
Whenever I finish a playlist on the Android mobile app, it will play suggested songs. When I go into my settings, the autoplay option is disabled, the slider is gray. But the playlist still autoplays. On the desktop app, it does not do that, only on ...
PlanFreeCountryBrazilDeviceMoto G5SOperating SystemAndroid 7.0 Hi, I'm having trouble understanding how this new "Favorite Songs" playlist works. On my computer it shows all the saved songs of my library, in my phone it shows only a few songs and som...