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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194807 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194807 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536111 Views

78 replies

3 likes

  • 536111 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439706 Views

565 replies

37 likes

Account
Free
  • 439706 Views
  • 565 replies
  • 37 likes

Superuser Contribution Songs keep skipping

PlanPremiumCountryAustralia DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueIn the past couple of days my spotify has been playing up. Songs just keep skipping of their own accord after about 20 seconds. The settings haven't changed...

Casual Listener

Plan Premium Country Australia    Device Samsung Galaxy 9 Operating System Android    My Question or Issue In the past couple of days my spotify has been playing up. So...

Peter

Spotify Legend

899 Views

3 replies

0 likes

  • 899 Views
  • 3 replies
  • 0 likes

Superuser Contribution Andriod app loses saved albums, but Windows 7 app does not

PlanPremium CountryUSA DeviceTetra Operating SystemAndroid 8.1.0 My Question or Issue This began happening after upgrading to the latest Android Spotify app, but also shortly after installing the Windows 7 app on a laptop and starting to use two devi...

Visitor

Plan Premium   Country USA   Device Tetra   Operating System Android 8.1.0   My Question or Issue  This began happening after upgrading to the latest Android Spo...

Peter

Spotify Legend

971 Views

6 replies

0 likes

  • 971 Views
  • 6 replies
  • 0 likes

There is a problem with skipping musics

When I click my headphones' skipper Spotify sometimes does not respond does not change music. Sometimes replays again same music.PlanPremiumCountry TurkeyDeviceSamsung j7 proOperating SystemAndroid My Question or Issue

Regular

When I click my headphones' skipper Spotify sometimes does not respond does not change music. Sometimes replays again same music. Plan Premium Country  Turkey Device Samsung j7 pro Operat...

MelihCanYoldaş

Regular

680 Views

2 replies

1 likes

  • 680 Views
  • 2 replies
  • 1 likes

How to share music to Instagram

PlanPremiumCountryThailand DeviceOppo F9Operating SystemAndroid 8.1, ColorOS v5.2 My Question or Issue I can't share music to Instagram. I've tried every way but it can't. If anyone knows about this, please tell me.

Newbie

Plan Premium Country Thailand   Device Oppo F9 Operating System Android 8.1, ColorOS v5.2   My Question or Issue  I can't share music to Instagram. I've tried every way but ...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Song crash

In android (Motorola One) some songs just freeze and can't be played. Tried to delete from download and download again, uninstall app and installing again. It seems to happen only in the smartphone when the "Normalize Volume" is active.

Newbie

In android (Motorola One) some songs just freeze and can't be played. Tried to delete from download and download again, uninstall app and installing again. It seems to happen only in the smartphone w...

574 Views

0 replies

0 likes

bug
  • 574 Views
  • 0 replies
  • 0 likes

Repeat track mode is not available for Android phone

PlanFreeCountryIndia DeviceOne plus 6T My Question or Issue I've recently started using this app and noted that repeat the song option is not available can someone help me in this regard ?

Newbie

Plan Free Country India   Device One plus 6T     My Question or Issue  I've recently started using this app and noted that repeat the song option is not available can so...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not able to share from spotify to Instagram stories.

PlanPremiumCountry IsraelDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or IssueI have purchased this phone recently and I am not not able to share from spotify to Instagram stories. All apps are up to date. How can this be fixed? Tha...

Casual Listener

Plan Premium Country  Israel Device Huawei P20 lite Operating System Android 8.0.0   My Question or Issue I have purchased this phone recently and I am not not able to share from ...

Katerina

Spotify Legend

1277 Views

1 replies

0 likes

  • 1277 Views
  • 1 replies
  • 0 likes

Why my song radio is like a playlist? Why can't I follow artist radio? Why my station tab is empty?

When I try open a song radio it pops up like a playlist not a radio and I can't follow artist radio there's no option. Btw I'm new to Spotify. PlanPremium Country India DeviceRedmi 6 pro (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

When I try open a song radio it pops up like a playlist not a radio and I can't follow artist radio there's no option. Btw I'm new to Spotify.  Plan Premium  Country  India  ...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

I still see ads even though I got premium

PlanPremiumCountry lithuaniaDeviceOneplus 6Operating SystemOxygenis 9.0.4 My Question or Issue When im listening to slipknot i see some festival video ad in the background(instead of album art or whatever supposed to be there). If i dont touch the sc...

Casual Listener

Plan Premium Country  lithuania Device Oneplus 6 Operating System Oxygenis 9.0.4   My Question or Issue  When im listening to slipknot i see some festival video ad in the bac...

Bittencourt

Spotify Star

729 Views

3 replies

0 likes

  • 729 Views
  • 3 replies
  • 0 likes

Android auto - albums refuse to load

I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perpetually shows the loading spinning circle for albums, ...

Casual Listener

I'm having an issue despite the latest updates where when trying to browse the 'Your Library' > 'Albums' section in my Seat Leon via android auto on my Samsung S8 plus, that it constantly and perp...

stefirby

Newbie

4344 Views

9 replies

7 likes

android auto
  • 4344 Views
  • 9 replies
  • 7 likes

Solved!!Superuser Contribution You took away my personal alarms

PlanPremium My Question or Issue I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .

Casual Listener

Plan Premium   My Question or Issue  I used to be able to use my own playlist to wake up to but now u have to use one of the premade playlists. That **bleep**ing sucks. Fix it .

Katerina

Spotify Legend

794 Views

1 replies

1 likes

  • 794 Views
  • 1 replies
  • 1 likes

Artist not loading

PlanPremiumCountry United KingdomDeviceWileyfox SwiftOperating SystemNougat 7.1.2 My Question or IssueWhen I go onto my saved music and choose a certain artist some artists never load any of the songs/albums and I'm left with a black screen. Some loa...

Casual Listener

  Plan Premium Country  United Kingdom Device Wileyfox Swift Operating System Nougat 7.1.2   My Question or Issue When I go onto my saved music and choose a certain artist s...

Theusualtype

Regular

1275 Views

3 replies

7 likes

  • 1275 Views
  • 3 replies
  • 7 likes

Solved!!Superuser Contribution Can't play song on repeat

PlanFreeCountry IndiaDeviceSamsung Galaxy C7 proOperating SystemAndroid 8.0 My Question or Issue In the app on android phone, there is no option of repeat in the now playing window or in the menu on upper right side of the app.

Casual Listener

Plan Free Country  India Device Samsung Galaxy C7 pro Operating System Android 8.0   My Question or Issue  In the app on android phone, there is no option of repeat in the no...

Katerina

Spotify Legend

10418 Views

6 replies

1 likes

  • 10418 Views
  • 6 replies
  • 1 likes

Spotify App crashes constantly on Android 8.0 LG G7

PlanPremiumCountry SpainDeviceLG G7 ThinQ Operating SystemAndroid Oreo 8.0 My Question or IssueMy Smartphone LG G7 keeps crashing every few seconds. This has never happened before, but last month has been terrible. I cant use the app on the go on my ...

Newbie

Plan Premium Country  Spain Device LG G7 ThinQ  Operating System Android Oreo 8.0   My Question or Issue My Smartphone LG G7 keeps crashing every few seconds. This has never ...

1347 Views

0 replies

4 likes

app crashes
Crash Android
LG G7 ThinQ
OREO
  • 1347 Views
  • 0 replies
  • 4 likes

Mi cuenta de Spotify esta extremadamente lenta

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium- FamiliarCountryColombiaDeviceLG G6 - H871 AT&TOperating System( Android 8.0.) My Question or Issue Yo tengo Spotify hac...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium- Familiar Country Colombia Device LG G6 - H871 AT&T Oper...

10767 Views

0 replies

26 likes

  • 10767 Views
  • 0 replies
  • 26 likes

Solved!! Problem with my smartwatch

PlanPremiumCountryMexico DeviceSamsung Gear S3Operating SystemAndroid Oreo My Question or Issue I download Spotify on my watch, in settings/playback I got two options (stream on wifi or remote) when I chose remote it doesn't matter if it connected vi...

Visitor

Plan Premium Country Mexico  Device Samsung Gear S3 Operating System Android Oreo   My Question or Issue   I download Spotify on my watch, in settings/playback I got tw...

Noah

Spotify Star

1542 Views

1 replies

0 likes

bluetooth
Gear S3
  • 1542 Views
  • 1 replies
  • 0 likes

Switch from Video to Behind the Lyrics

PlanPremium CountryPhilippines DeviceLG Q6Operating SystemAndroid Oreo My Question or Issue Is there a way to switch from the video uploaded by the artist back to Behind the Lyrics or just the regular playing tab? If not I hope they make an option fo...

Newbie

Plan Premium   Country Philippines   Device LG Q6 Operating System Android Oreo   My Question or Issue  Is there a way to switch from the video uploaded by the ar...

AcousticGrover

Gig Goer

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Loud ads in Australia

I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like having compressed air blowing your eardrums out. Fr...

Newbie

I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like ...

AcousticGrover

Gig Goer

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

My Autoplay isn't working

PlanPremiumCountry USADeviceSamsung J7 Prime + Dell Laptop Operating SystemAndroid + Windows 10 My Question or IssueFor a while now, both my phone and my laptop will not autoplay other music after the last song in the album or playlist has played. Af...

Casual Listener

Plan Premium Country  USA Device Samsung J7 Prime + Dell Laptop  Operating System Android + Windows 10    My Question or Issue For a while now, both my phone and my lapt...

Karen1004

Casual Listener

1087 Views

3 replies

0 likes

  • 1087 Views
  • 3 replies
  • 0 likes

No play queue

PlanFreeCountry IndiaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueThere is no play queue button anywhere on the menu or now playing screen

Newbie

Plan Free Country  India Device Oneplus 5T Operating System Android 9   My Question or Issue There is no play queue button anywhere on the menu or now playing screen  

Bittencourt

Spotify Star

818 Views

1 replies

0 likes

play queue missing
  • 818 Views
  • 1 replies
  • 0 likes