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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7340 Views

0 replies

7 likes

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Home page keeps showing the same song

For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if there's a way to refresh the page or block the artist ...

Casual Listener

For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if the...

BorealSunrise

Casual Listener

375 Views

2 replies

0 likes

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specific albums dont play properly?

PremiumCountry CanadaDeviceLG Power x IIOperating Systemwhatever latest android OS My Question or Issue For some reason, J.Cole's album KOD and specific songs within don't play properly, some just break spotify and crash it, or just skip into the nex...

Newbie

Premium Country  Canada Device LG Power x II Operating System whatever latest android OS   My Question or Issue  For some reason, J.Cole's album KOD and specific songs within ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

App constantly changes my music quality...

PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Pie (9), most current version My Question or IssueThe app keeps downgrading my music quality. I always keep it set to Very High and multiple times per week the app changes it back to t...

Newbie

  Plan Premium Country  USA Device Google Pixel 3 Operating System Android Pie (9), most current version   My Question or Issue The app keeps downgrading my music quality.&n...

dawidw

Newbie

1101 Views

1 replies

2 likes

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  • 1 replies
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Unable to Create New Playlists on Android

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making playlists on my computer, just my mobile device (I use...

Newbie

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making pla...

283 Views

0 replies

0 likes

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Grayed out songs i didn't download on my library

PlanPremiumCountry Brazil My Question or Issue So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (and did not even know about) are shown to me, and grayed out to boot. It seems they ar...

Casual Listener

Plan Premium Country  Brazil    My Question or Issue  So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (an...

Reylla

Casual Listener

635 Views

2 replies

0 likes

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[Chromecast] App must be forced closed to find Chromecast

PlanPremiumCountrySwedenDeviceNexus 5XOperating SystemAndroid My Question or IssueSometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I force close Spotify and restart the Chromecast is usually visible. I've had t...

Casual Listener

Plan Premium Country Sweden Device Nexus 5X Operating System Android   My Question or Issue Sometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I f...

329 Views

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Solved!! Add Follow playlist as your own

PlanPremiumCountry SwedenDeviceSamsung S7 EdgeOperating SystemAndroid 8.0 My Question or Issue If I follow a playlist and want to add it as my own so I can customize and add music, how do I do it?

Regular

Plan Premium Country  Sweden Device Samsung S7 Edge Operating System Android 8.0   My Question or Issue  If I follow a playlist and want to add it as my own so I can customiz...

antin85

Regular

761 Views

4 replies

0 likes

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  • 4 replies
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Spotify Radio don't works anymore

PlanPremiumCountry GermanyDeviceHonor 8xOperating SystemAndroid 8.1 My Question or Issue For a few weeks I can't start Spotify Radio anymore. When I click start artist-radio I don't go to the artist radio but insted I go to a playlist that is titled ...

Regular

Plan Premium Country  Germany Device Honor 8x Operating System Android 8.1   My Question or Issue  For a few weeks I can't start Spotify Radio anymore. When I click start art...

user-removed

Not applicable

578 Views

2 replies

4 likes

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  • 2 replies
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Only downloading a few of my songs

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7. I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs are downloaded, and no matter what I do, it won't download an...

Newbie

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7.   I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs a...

265 Views

0 replies

0 likes

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Spotify starting automatically

PlanPremiumCountry New ZealandDeviceAnyOperating SystemAndroid My Question or IssueNot a new issue, from reading the forums it's a widespread problem that's been unresolved for a long time.I want Spotify to start only when I start it. But it starts w...

Newbie

Plan Premium Country  New Zealand Device Any Operating System Android   My Question or Issue Not a new issue, from reading the forums it's a widespread problem that's been unresol...

415 Views

0 replies

0 likes

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Autoplay doesn't work only with car stereo

Autoplay always works when using the phone speaker, a Bluetooth speaker, Bluetooth headphones of 2 different brands and my Yamaha av receiver. But when I connect through my Bluetooth car stereo, a 2017 Toyota Yaris stereo, it stops at the end of albu...

Newbie

Autoplay always works when using the phone speaker, a Bluetooth speaker, Bluetooth headphones of 2 different brands and my Yamaha av receiver. But when I connect through my Bluetooth car stereo, a 20...

456 Views

0 replies

0 likes

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Changes to Artist Radio

PlanPremiumCountryUS DeviceSamsung Note 9Operating SystemAndroid Oreo I was always able to search an artist, click their profile, go to the artist's radio station and hit "follow." Within that station, it continually played similar music and the trac...

Casual Listener

Plan Premium Country US   Device Samsung Note 9 Operating System Android Oreo   I was always able to search an artist, click their profile, go to the artist's radio station a...

Heathermaru

Casual Listener

2630 Views

2 replies

14 likes

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  • 2 replies
  • 14 likes

Superuser Contribution Spotify audio began failing with Chromecast

PlanPremiumCountryArgentina DeviceXiaomi MiA2Operating SystemAndroid 9 My Question or Issue I'd been using chromecast with Spotify without problems but suddenly, it doesn't play more than one song and then it stops. I can see that it continues playin...

Newbie

  Plan Premium Country Argentina  Device Xiaomi MiA2 Operating System Android 9   My Question or Issue  I'd been using chromecast with Spotify without problems but sudd...

ewotring

Casual Listener

2509 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Slow download / cancelling sub

PlanPremiumCountry CanadaDeviceHuawei P10Operating SystemAndroid Oreo My Question or IssueWhen I first got Spotify it downloaded songs incredibly fast. Now it downloads about one song every 5 minutes. I wiped the cache, retried, same problem. I resta...

Casual Listener

Plan Premium Country  Canada Device Huawei P10 Operating System Android Oreo   My Question or Issue When I first got Spotify it downloaded songs incredibly fast. Now it downloads&...

Dreoid

Casual Listener

319 Views

1 replies

1 likes

  • 319 Views
  • 1 replies
  • 1 likes

Radio

You need to bring back radio or I am leaving

Newbie

You need to bring back radio or I am leaving

250 Views

0 replies

0 likes

  • 250 Views
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App crash

The app Crash after search Iván Ferreiro, select all EP, try to add some single to the queuePlanPremiumCountrySpainDeviceBqOperating System Android Oreo

Regular

The app Crash after search Iván Ferreiro, select all EP, try to add some single to the queue Plan Premium Country Spain Device Bq Operating System  Android Oreo  

Billy-J

Spotify Star

1548 Views

5 replies

1 likes

Crash
  • 1548 Views
  • 5 replies
  • 1 likes

Superuser Contribution Sportify Premium Android switches to random playlist

My Spotify on Android switches to a specific user playlist as soon as I start playing any of my playlists. It is super annoying. What is the issue and how to resolve it? thanks.

Casual Listener

My Spotify on Android switches to a specific user playlist as soon as I start playing any of my playlists. It is super annoying. What is the issue and how to resolve it?   thanks.

AndresM

Moderator

1985 Views

12 replies

0 likes

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  • 12 replies
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Users cannot find my public playlist on search bar, why?

PlanPremiumCountryBrazil DeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or Issue Hello,I have create this playlist years ago:https://open.spotify.com/user/intrd/playlist/4yxAbb5MX6lzBWQATqrdVC?si=3rgC7MO-RwS8cSd0BcgsJg But if you search it...

Newbie

Plan Premium Country Brazil   Device Google Pixel 2 Operating System Android 9   My Question or Issue  Hello, I have create this playlist years ago: https://open.spotify.c...

322 Views

0 replies

0 likes

Public Playlists
search bar missing
Search playlists
  • 322 Views
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Solved!!Superuser Contribution daily mixes showing up with only shuffle play

PlanFreeCountry U.S.A. DeviceSamsung s7 My Question or Issue i listen to the daily mixes a lot, and recently four out of six have been showing up with no option to play individual songs, only shuffle play. ive tried to fix it within the playlist. ive...

Casual Listener

  Plan Free Country  U.S.A.   Device Samsung s7   My Question or Issue  i listen to the daily mixes a lot, and recently four out of six have been showing up with no...

willk2

Newbie

26780 Views

15 replies

6 likes

  • 26780 Views
  • 15 replies
  • 6 likes